Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What are the check-in and check-out times?

Check-in is from 14:00 until 22:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The property is centrally located in Rockhampton, just a 5-minute walk from Pilbeam Theatre and 6 minutes from Archer Park Station & Steam Train Museum. It is also close to Rockhampton Art Gallery and the 2nd World War Memorial Aquatic Centre, both within 0.6 km.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and available during operational hours.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not detailed.

Cosmopolitan Motel Rockhampton

Average nightly price at Cosmopolitan Motel & Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	$111
February	$140
March	$171
April	$237
May	$203
June	$111
July	$238
August	$113
September	$190
October	$139
November	$86
December	$81

What guests think

At Cosmopolitan Motel & Serviced Apartments, guests report a convenient location and budget-friendly stays, but reviews frequently note dated, poorly maintained rooms, traffic and air conditioner noise, inconsistent cleanliness, and mixed experiences with staff professionalism and responsiveness.

Positives include occasional spacious apartments and comfortable beds, simple check‑in processes, and value suitable for short stopovers. Facilities feedback varies, with reports of a green pool or dirty BBQs, uneven parking availability, and photos that don’t match current conditions; a few guests also felt unsafe in poorly lit areas. Expect a basic, convenient stop with significant variability between rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: some undercover or convenient parking, but others lacked allocated spaces and reported staff using guest spots. Several reviews noted a green pool and dirty or rusted BBQs.

Related guest reviews

4

Karina

Feb 15, 2025

·

Stayed 1 night

Guests smoking weed outside their rooms. Woken you to fights outside rooms. Receptionist was rude. Great location and facilities are great, however that’s all. Maybe I was just unlucky, but wont be nack.

6

Richard

Nov 19, 2023

·

Stayed 2 nights

I stayed in a standard room, which was on the side opposite to the highway so i was not effected by the traffic noise. It was cheap so good value. I didn't have any issues with room cleanliness, it seemed fine in that regard. One recommended improvement is to have the wifi details accessible in the room as that is normal practice, i didn't even think of it at check in and then was only mainly back at the motel outside of standard hours so was reluctant to hassle somebody just to get the password when i thought of it. My only real issue mainly related to security of the vehicle parking and noise from people outside their rooms. After i left and was driving north, i found two things with my car (a trayback ute) that indicated that somebody had been touching the exterior - albeit with no actual damage, just a few things that had been fiddled with. On my final night, i also heard some noise from people outside their rooms when trying to sleep. Wasnt a big deal but a bit of an annoyance.

2

cassandra

Dec 13, 2022

·

Stayed 1 night

New manager is unorganised, rude and argumentative in her style of communication. Took 3 days just to attempt to organise a early check in. Arrived still no answer, confirmation or able to contact her. Luckily the cleaning lady sorted me out before I found a new hotel. Barbecue rusted couldn't use it, pool had bugs in it and management walking past rooms all night was uncomfortable

6

Janet

Sep 14, 2025

·

Stayed 2 nights

No parking for some of the rooms

2

Dianne

Jun 22, 2024

·

Stayed 1 night

We stayed at this Motel twice in a couple of days and will never stay there ever again. The staff were either not there or didn’t do anything that was asked off them and parked their cars in guests parking spots leaving us to park not under cover. There was mould everywhere in the bathroom and the fridge was almost rusted through the door all in all not a Motel that Hotels.com should have on their list of Motels. We book all our trips through Hotels.com and have never stayed in anything as bad as this Motel.

2

Russell

Aug 11, 2023

·

Stayed 2 nights

The uneven concrete out side the office. In the room, a toaster but no plates or cutlery. A microwave but no plated or cutley the concret outside the rooms was uneven which was a very unsafe, big trip hazard

8

Wendy

Sep 23, 2025

·

Stayed 4 nights

Good location and price. Undercover car parking.

10

Kevin

Jul 9, 2023

·

Stayed 1 night

Really helpful and friendly staff. Reasonable rates. Good facilities. Highly recommend.

2

kathryn

Dec 22, 2024

·

Stayed 1 night

This place is an absolute disaster we did not stay the night, the walls were dirty, bed base ripped, head board not secured so would bang on the wall. The pool was green and u clean. Cigarette butts all over the place, Toilet broken, Would never recommend anyone to stay here ever. The images are not a true representation of this place.

2

Sue and Roy

Jan 6, 2024

·

Stayed 1 night

Air-con was so noisy we couldn't turn it on. Pool was green and BBQ disgusting. The only thing I liked about this place was the soft pillows and towels.

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Cleanliness

Cleanliness is inconsistent: many mention dirty or mouldy rooms, odors, stains, or bugs, while others reported clean accommodation.

Related guest reviews

2

Michael

Jun 30, 2023

·

Stayed 1 night

Smelt of piss and mouldy. No windows so lack of fresh air

2

Rob

Aug 25, 2024

·

Stayed 2 nights

This motel should be demolished. The state of the room was disgusting, from old food left under furniture, mould on doors and walls, the vomit soaked tea towel under the sink, non functioning air con, fitting falling off hole filled walls. This is by far the worst accommodation I've ever stayed in. Tried to see management but the front office was locked whenever I tried. Sleep in your car before staying here.

6

Patrick

Mar 30, 2023

·

Stayed 3 nights

Can’t think of anything to like, dirty room, dust on bed head and room smelt strong of bleach ..

2

kathryn

Dec 22, 2024

·

Stayed 1 night

This place is an absolute disaster we did not stay the night, the walls were dirty, bed base ripped, head board not secured so would bang on the wall. The pool was green and u clean. Cigarette butts all over the place, Toilet broken, Would never recommend anyone to stay here ever. The images are not a true representation of this place.

2

Brett

Jun 22, 2025

·

Stayed 2 nights

Do not stay here! Photos are nothing like the real thing. Rooms are dirty and unkempt. Absolute scam of a place.

6

Jacinta

Jul 6, 2023

·

Stayed 1 night

On arrival receptionist was welcoming. Rooms were spacious. Walls were patchy and dirty seats had stains on them. We all woke up with bites over us. Three separate beds. Hairs in the shower and sink. When checking out waited for the receptionist to stop talking to another staff member but she didn’t so I left my key on the bench and walked out.

2

Sean

Oct 24, 2024

·

Stayed 2 nights

Room was all mouldy and smelly.

4

Robert

Oct 9, 2023

·

Stayed 1 night

Mattresses were old and uncomfortable. Room old and tired and room wasn’t really cleaned properly.

2

Malcolm

Aug 26, 2025

·

Stayed 1 night

Was very dirty and very run down in need of a refurb. Bed was terrible. Would not stay again

2

Scott

Jul 28, 2025

·

Stayed 1 night

Dirty. Would not recommend to anyone

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with frequent maintenance issues (leaky taps, broken or noisy air conditioning, small or faulty TVs, missing items) and notable traffic noise; however, some apartments are spacious and beds comfortable. Wi‑Fi reliability is mixed.

Related guest reviews

6

Roslyn

Apr 15, 2024

·

Stayed 1 night

The motel was very tired and worn, in need of a make-over. The motel is on the corner of a very busy road, and the traffic was noisy all night. The airconditioner was a box wall one, and very loud. I did find the fan in the corner for some air flow - I couldn't leave the window open due to the noise of the highway. Check in was fine - I arrived after hours and my key was in a lockbox. I left very early, so did not see any staff the whole time I was there. There was limited information in the motel about guest facilities or procedures.

2

Elizabeth

Mar 4, 2024

·

Stayed 25 nights

The room was a mess. The walls in the room were patched up. The room should not have been able to be rented out. There was no tv in the room, there was no door to the shower, just a shower liner. The whole bathroom would be wet after every shower. The dishes were dirty. And the screen door to the patio was off the hinges. It was not worth the money we paid.

4

Catherine A

Nov 23, 2023

·

Stayed 2 nights

We stayed for 2 nights in a Family Room adjacent the highway. Due to the proximity to traffic lights (& stopping traffic), the traffic noise was quite bad even with the window closed. Seemed to be little soundproofing. The wall mounted AC unit was also very loud when on the cooling function, and at times made loud scraping/turning noises continuously. I suspect it was in need of a service. When I reported this to management, I was basically told "the sound of the AC is better than listening to the traffic noise" and "it's a wall-mounted AC unit, and so it's going to be noisy". I feel like my bad experience was basically downplayed and dismissed and my comment about servicing the AC unit (for the next person's comfort) didn't seem to be taken on board. The room was relatively cheap, and I am thankful for that, but given my experience I am not very keen to stay there again.

6

Margaret

Jul 7, 2024

·

Stayed 1 night

Close to airport Noisy Comfy beds Facilities within tired in need of renovation Wifi didnt work Cold tap pressure in shower extremely weak

8

John

Feb 20, 2023

·

Stayed 1 night

Great hotel to rest on a road trip - try and stay away from the rooms on the main road side... you will hear every car and truck driving past!

8

janine

Jul 22, 2024

·

Stayed 3 nights

Could do with some up grades. The shower seal was hanging off, taps on the sink leaked, fridge seal was moldy

6

Billie

Feb 1, 2024

·

Stayed 1 night

This property was convenient to the highway. Wifi was not very good

8

Vera

Oct 8, 2023

·

Stayed 2 nights

Unit was noisy with the road traffic otherwise it was ok

2

Paul

Dec 5, 2024

·

Stayed 1 night

It was clean but the smoke alarm kept beeping and we kept having to get up on a chair and push reset throughout the night, a/c was a wall one and very noisy and the shower head was broken and when we turned it on, water went onto the ceiling and vanity and all over the bathroom floor. Spoke to manager, she said sorry about that and walked off, no offer of compensation. Will never stay again orrecommend to anyone.

6

Jeff

Aug 12, 2025

·

Stayed 4 nights

Very noisy as it is right on the Bruce Hwy. Some mould in cupboards, some leaky taps badly needed maintenance and the balcony chairs needed to be replaced. Staff were friendly.

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Service

Service experiences are mixed: many guests praise friendly, helpful staff and smooth early or after‑hours check‑ins, while others reported rudeness, poor communication, or absent staff when issues arose.

Related guest reviews

10

Christian

Sep 27, 2023

·

Stayed 1 night

Easy to find, park and quite central to everything. Good if you just need somewhere easy to check in and stay for the night. Nothing fancy, but that’s fine, room and beds are clean and comfortable enough. Staff are friendly and welcoming. Would stay again.

6

Daniel

Mar 8, 2025

·

Stayed 1 night

Got into the room late as we were travelling after a funeral, after hours let pickup was brilliant and instructions easy to follow. Room was a bit stuffy when we got in, couldn’t turn the aircons on, two remotes had no batteries in them and 1 that had batteries didn’t work. No blankets on the kids beds and none spare in cupboards.

10

Alisa

Jan 20, 2023

·

Stayed 1 night

Excellent stay, lovely staff.

4

Darren

Aug 1, 2023

·

Stayed 2 nights

On arrival the Staff member who greeted us was obviously under the influence of drugs. She made inappropriate comments about my trip with my Father. The unit was noisy being right on the highway at a set of lights. It should be mentioned before bookings are made that earplugs are standard issue at this motel.

2

Dianne

Jun 22, 2024

·

Stayed 1 night

We stayed at this Motel twice in a couple of days and will never stay there ever again. The staff were either not there or didn’t do anything that was asked off them and parked their cars in guests parking spots leaving us to park not under cover. There was mould everywhere in the bathroom and the fridge was almost rusted through the door all in all not a Motel that Hotels.com should have on their list of Motels. We book all our trips through Hotels.com and have never stayed in anything as bad as this Motel.

6

Terri

Jun 9, 2025

·

Stayed 2 nights

Quite rude was ask to hurry up an vacate the room cause her cleaners were waiting for the room, 20 mins to 10. Was told cleaners was waiting...very rude...

8

Duncan

Oct 22, 2025

·

Stayed 1 night

Interstate traveler, arrived really early (drove), really tierd but the one staff member on front desk got me into my room well before check in. He was very polite and it was so good not to have to wait until 2pm. Would recommend for a single or couple looking for something clean and basic.

10

Wayne

Jan 9, 2025

·

Stayed 1 night

Friendly staff well maintained clean happy to return again

8

Clare

Apr 17, 2023

·

Stayed 1 night

Super friendly staff and clean room.

2

Kristy

Mar 31, 2025

·

Stayed 3 nights

Checkin was 2pm. We drove 9 hours and arrived at 2:40pm. Our room was just being cleaned, told us to put our bags down and come back. Husband went to reception to see about compensation, told we won’t get any. Exhausted from travelling, I asked the girl cleaning our room how long she’ll be, girl called her mother (cleaning manager) who came storming up and yelling at me about her personal problems, as to why our room was cleaned, and told us to just F**k Off, go somewhere else. When I told her we had booked 2 rooms and paid in full over 6 months previously and her attitude was not good enough, again was yelled at to F**k off multiple times. There were multiple holes in the wall in the bathroom, that were bogged up. Broken toilet seat. The lounge had a sticky feel to it. The air conditioner in the main bedroom had to out of service tag on it. 1 dinner size plate to share with my husband. Big holes in the fly screens. Overall.. not good enough. Not happy at all!

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Location

Location is convenient for the CBD, shops, Pilbeam Theatre, and the airport, with some attractions walkable. However, traffic noise from the Bruce Highway is common and a few guests felt unsafe in poorly lit areas or alleys at night.

Related guest reviews

8

Ricardo

Nov 10, 2024

·

Ice cold AC, quiet, central location

6

Roslyn

Apr 15, 2024

·

Stayed 1 night

The motel was very tired and worn, in need of a make-over. The motel is on the corner of a very busy road, and the traffic was noisy all night. The airconditioner was a box wall one, and very loud. I did find the fan in the corner for some air flow - I couldn't leave the window open due to the noise of the highway. Check in was fine - I arrived after hours and my key was in a lockbox. I left very early, so did not see any staff the whole time I was there. There was limited information in the motel about guest facilities or procedures.

6

Christine

May 11, 2025

·

Stayed 2 nights

Was very convenient to Pilbeam Theatre, but with rear only access, we didn't feel safe walking in the streets at night.

8

John

Feb 20, 2023

·

Stayed 1 night

Great hotel to rest on a road trip - try and stay away from the rooms on the main road side... you will hear every car and truck driving past!

4

Kylie

May 9, 2025

·

Stayed 2 nights

Booked to stay there after my surgery at the nearby hospital: I could not stay there . Elderly Mother felt unsafe-room was down a dark alley next to the Thai restaurant with an unlocked gate anyone could enter. She said it was poorly lit, and felt so unsafe she didn’t even want food delivery to risk their safety, and she wouldn’t get a taxi to or from there in the dark. Loads of bikies staying there. She said upon entering the room it smelled, was grotty and had a number of geckos running round. The electricity kept crackling so she couldn’t charge her phone for long, and the only service she could get was standing by the window. We opted for her to leave the morning I was discharged, lose $125 and accept the pain of a 45min car ride home rather then stay somewhere so unsuitable.

10

Lee

Nov 4, 2024

·

Stayed 1 night

Great place to stay in Rocky. Easy to get to the airport. Great Malaysian restaurant out front and walkable to town

10

Marie

Sep 3, 2024

·

Stayed 4 nights

Location was ideal. Could easily wàlk to some of the attractions. Staff were really nice and room was clean.

8

Wendy

Sep 23, 2025

·

Stayed 4 nights

Good location and price. Undercover car parking.

10

Harold

Aug 26, 2024

·

Stayed 3 nights

Excellent lay over stay! Close to shopping centre!

8

Ross

Sep 16, 2024

·

Stayed 1 night

Close to shopping centre - 5 min walk. Lots of restaurants nearby.

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Dining

Limited mentions note a tasty Malaysian restaurant next door and positive feedback on breakfast; otherwise little detail about on‑site dining.

Related guest reviews

6

Adrienne

Apr 30, 2025

·

Stayed 1 night

Unit was fine but the 2 rooms we had were extremely noisy. Malaysian restaurant located on the same street very nice to dine in.

10

Lee

Nov 4, 2024

·

Stayed 1 night

Great place to stay in Rocky. Easy to get to the airport. Great Malaysian restaurant out front and walkable to town

10

Laura

Dec 14, 2024

·

Stayed 1 night

Great easy place to stay off the side of the main road through town. As we were checking in later, received a text with the room details, very convenient and reasonably priced. Has a restaurant next door with tasty food. Only thing missing was a teaspoon in the room to make coffee with!

10

Cate

Nov 4, 2023

·

Stayed 1 night

Great value for money, best breakfast, safe vehicle parking highly recommended.

8

Ross

Sep 16, 2024

·

Stayed 1 night

Close to shopping centre - 5 min walk. Lots of restaurants nearby.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $84	9 $97	10 $107	11 $89	12 $89	13 $87	14 $90
15 $81	16 $88	17 $97	18 $102	19 $105	20 $85	21 $88
22 $82	23 $87	24 $88	25 $85	26 $85	27 $87	28 $88
29 $88	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $88	3 $88	4 $97	5 $88
6 $83	7 $83	8 $88	9 $92	10 $96	11 $98	12 $100
13 $98	14 $94	15 $94	16 $100	17 $94	18 $104	19 $98
20 $94	21 $94	22 $94	23 $92	24 $104	25 $106	26 $104
27 $105	28 $104	29 $106	30 $109	31 $142

Cosmopolitan Motel & Serviced Apartments

Prices for Cosmopolitan Motel & Serviced Apartments

Monthly average prices

About this property

Location

Room options

Standard Twin Room

Standard One Bedroom Apartment

Three Bedroom Apartment

Family Room

Standard Queen Room

Deluxe One Bedroom Apartment

Guest reviews of Cosmopolitan Motel & Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Cosmopolitan Motel & Serviced Apartments

Considering this hotel for your Rockhampton trip?

Prices for upcoming dates