Alagon Saigon Hotel & Spa

Excellent staff and breakfast but the pool, hot tub, gym area could need a refreshment.

I wasn't very satisfied with my stay, they gave me a room with no windows making me feel a little claustrophobic yet there was no mention in my reservation that the room had no windows. The room was very small and the bed and pillows in the room were very uncomfortable. The buffet breakfast was average and the hotel was like a maze very confusing due to the multiple entrances and lifts it had to get to the rooms. The rooftop was very nice but it closed very early. The location was pretty good as well. Overall I wouldn't recommend staying here more than 1 night.

Good location, very confusing place with 3 entrances, some closed randomly. Most staff polite and helpful except one receptionist. Good rooftop bar and small pool. Rooms small, but clean.

Trevlig personal, fin pool och bubbelpool

When we came the rooftop was closed and so was the swimming pool. Otherwise really nice staff and facilities.

Great location. Great breakfast buffet. Very attentive staff. Only negative was very limited seating by the pool. But pool area was lovely and we did use it daily after sightseeing.

My room and bathroom were totally five star. But the coolest thing was the rooftop. It wound around through two bars, a hot tub, a swimming pool, and a garden. There was also an area with a plexiglass fence where you could sit and look down at the city.

The hotel is smack in the middle of district 1, meaning tou can walk to a great many attractions. The room was clean, quiet, with decent air-conditioning. The photos on the ad make the room and facilities somehwat more than reality. We didnt use the pool as it smelt lf chlorine, and the entire hotel has access to the jacuzzi. The rooftop areas were home to smokers, so not for us. Stafff were lovely but not problem solvers. Breakfast had plenty of choicebut if you're after taste, head for the street food

The hotel is 3 buildings in one. We were located in an area with no windows so it was dark and easier to sleep. Sun comes up early here in Vietnam. There was a bit of noise in the hallways during the day if you need a nap from repairs to cleaning staff. Rooms are great, excellent bathrooms. Pool sensational Girls enjoyed the spa treatments

Attentive staff. Wonderful breakfast. Nice basic room. Pool and gym are rather small.

AC in my room was old and dirty and not function well.

Good location, very confusing place with 3 entrances, some closed randomly. Most staff polite and helpful except one receptionist. Good rooftop bar and small pool. Rooms small, but clean.

It was nice, clean, and good breakfast. Closed to almost everything especially Ben Thanh market. The AC was too loud especially at night time.

部屋は清潔だが下水臭が少し気になる

A great hotel. All staff members are very friendly and helpful. I was able to check in early and the reception staff called me when my tour guide arrived to pick me up. Breakfast is delicious with a huge choice. I had one meal in the restaurant on my last day and I wish I had more as the service & food were amazing. Room was cleaned daily and 2 glass bottles of fresh filtered water supplied each time. The facilities on the rooftop area are great, I enjoyed a swim then a few drinks while listening to an acoustic band that play there 3 times per week. A young band playing instruments with amazing singers. Hotel is centrally located within walking distance of many attractions. I would happily stay here again and can recommend this hotel.

The hotel is smack in the middle of district 1, meaning tou can walk to a great many attractions. The room was clean, quiet, with decent air-conditioning. The photos on the ad make the room and facilities somehwat more than reality. We didnt use the pool as it smelt lf chlorine, and the entire hotel has access to the jacuzzi. The rooftop areas were home to smokers, so not for us. Stafff were lovely but not problem solvers. Breakfast had plenty of choicebut if you're after taste, head for the street food

The location of the hotel is excellent and public spaces in this property are beautifully designed. The rooms are not as nice. They are simple and a bit dated. The bathrooms are poorly designed with a horrendous corner bath and shower that requires climbing in a very high bathtub that is not secured to the floor or wall. It was impossible to shower properly in this tub. We had an item disappear from our room. The water in the rooftub hot tub was oily and the tub itself was in disrepair. They do not accommodate food restrictions for Westerners. If.you are vegetarian and don't eat Asian dinner food for breakfast you only have dry bread and cakes to choose from. This hotel had one of the biggest spreads for breakfast and we had nothing to eat. They serve individually wrapped processed cheese food slices instead of cheese and sweetened junky cereals.

The location of this hotel is absolutely fantastic—convenient and close to everything, making it a great choice for travelers looking to explore the area. However, while the staff was polite and welcoming, the hotel itself feels quite outdated and in need of some upgrades. The amenities, from the furnishings to the overall decor, could use a refresh to enhance the guest experience. Some modern touches, updated facilities, and a bit more attention to detail would go a long way in bringing this hotel up to its full potential. That said, we still enjoyed our stay due to its prime location and friendly service. With some thoughtful renovations, this could easily become a top-tier choice for visitors. Looking forward to seeing what improvements come in the future!

The breakfast buffet Is delicious so many good choices. The staff is very friendly and always willing to help. The hotel is very clean. great location. I would always stay at Alagon saigon while in vietnam

For USD$72/night compared to other similar rating Hotels at about USD$40/night, the room in Alagon Saigon Hotel has rust all over in its bathroom and difficulty in turning on the faucet that splashes all over. The cleanliness is way over-rated at 8.4 as max score for my room cleanliness would be 7.5.

Good , but it’s tight . Everything is tight, it doesn’t look like a picture on line

I wasn't very satisfied with my stay, they gave me a room with no windows making me feel a little claustrophobic yet there was no mention in my reservation that the room had no windows. The room was very small and the bed and pillows in the room were very uncomfortable. The buffet breakfast was average and the hotel was like a maze very confusing due to the multiple entrances and lifts it had to get to the rooms. The rooftop was very nice but it closed very early. The location was pretty good as well. Overall I wouldn't recommend staying here more than 1 night.

Good location, very confusing place with 3 entrances, some closed randomly. Most staff polite and helpful except one receptionist. Good rooftop bar and small pool. Rooms small, but clean.

room is small compare to what photo on the website

Det är väldigt lyhört på rummen och man hör allt utanför och i de andra rummen. Ta med öronproppar om du vill kunna sova bättre. Annars var det helt okej, inga fönster på rummen men man är ju ändå inte så mycket hotellrummet när man reser kanske.

It was great. need brighter lights in the bathroom. WiFi needs improvement. Outstanding breakfast.

Staff = 85/100 But WiFi = 65/100 If you need a stable WiFi for yr trip, then pls think carefully

专门点了带窗户的房间，但是窗户很小。房间噪音较大。

Trafiken utanför var extremt störande hela natten och vi sov knappt. Hjälsam och trevlig personal.

We stayed in a suite for three persons. Nice and helpful staff in the reception. Staff in restaurant were not so friendly, hardly smiled. Very small pool. The room was ok, not newly renovated and the air con a bit difficult , an old one. Nice bar with nice staff. Ok value for money to stay there and the hotel is in a good location.

Do not stay here, unsafe!!! Stayed 2 nights Jun 2023, while traveling with my adult daughter. IMPORTANT: Safety risk! Late the evening of the first night I had to leave in a hurry to not miss my flight 11pm, I said goodbye to my daughter in the lobby, witnessed by a few hotel employees. I ended up missing my flight and returned to hotel around 1am going back to our room were my daughter was staying one more night. About 3:30am someone with an electronic room key attempted to enter our room, they opened the door, we yelled out and had the chain on the door stopping them from entering. We called the lobby and they claimed they had someone checking the air conditioning in the empty rooms. I do not believe this to be true, what maintenance checks room at 3:30 am!!! Plus our room was registered as occupied and paid for another night! I do think an employee that was aware my 30yr old daughter was alone in the room attempted to enter in the middle of the night!!!!! Thank god I missed my flight and we had the chain on the door. Also: The check in was slow, there 3 people at the desk but only one was checking in guest and it was busy. The last night we had a lot of bugs (small ants I think) around our sink. We did not report this as it was late, we were tired and we were checking out early next day. I did however tell the desk at checkout, they did not seem to care.

The best service I have ever received from all members of the hotel staff. Communication between each department excellent in meeting our varied needs including helping to book a specialised private tour. Always smiling and greeting you warmly, including the hardworking housekeeping staff. Clean, peaceful and beautiful surroundings and an excellent choice of mainly Vietnamese foods, but also some European foods and cereals, breads and teas and coffees. Really enjoyed using the rooftop swimming pool and sitting for a while in the rooftop bar drinking our free cocktails, one per person per night as part of a voucher reward scheme. A few teething problems at start of our stay, as we tried and succeeded in sorting out which entrance and which lift was the closest to access our room, a tad confusing as construction is going on outside parts of the large building and some renovations are already taking place inside leading to some confusion on our part.However, the many floor staff were alert and ready to show us the correct way, as well as transporting luggage from different areas when needed. Would happily stay here again for future visits to HCMC.

The bathroom condition is like two star hotel. The one way free transfer wasn’t fulfilled with lame excuses. I had to pay three times the usual airport fare by the taxi managed by hotel reception desk.

Good points: the room, the breakfast, airport pickup driver was really helpful and gave us a lot of recommendations for the area, the location is great, the lobby is nice, rooftop terrace is nice. Areas that could be improved on: some front desk staff lacks training. It took way too long to check in because they said our reservation was not in their system. Although I had been corresponding with the hotel the day before to arrange for airport pick up and they confirmed we are guests of the hotel so I don't understand how our reservation was not there when we were checking in? No apologies or explanations why they couldn't find our reservation. But miraculously after an hour they found it. Some of the front desk staff we encountered weren't very friendly. I didn't expect over the top cheeriness but a smile wouldn't have hurt. So as much as we liked most of the things about the hotel, due to our personal experiences with some of the staff (and our observations with how the same staff member interacted with other guests - she was very rude to the other guests), we would not stay here again.

We booked this hotel for our last 3 nights in Vietnam as it looked really good. We were disappointed with the room we had booked, but thanks to Matthew, he worked with us and found a room that met our expectation for the money we had paid. Quan was super friendly and greeted us every day. Great location and the breakfast was okay.

From the airport pick up by Phuong, organised through the hotel to Tin and Lauren from reception and the staff in the restaurant, bar and luggage handlers, the staff are amazing, kind helpful and friendly. The property has 2 or 3 sections to it and facilities are great. Its located in District 1 close to everything! Although the only room available was a twin room which was quite small with a window with no view the staff put our beds together and the place was so clean! The free breakfast is fantastic and they gave us free drink vouchers and a free meal in the,restaurant. Couldnt have asked for more!! Thank you fir naking our stay in Ho Chi Min so special. Cat and Ron from Australia

Staffs weren’t friendly. Property was old and ac is not cool down the rooms.

The staff is okay not friendly as such. Also the Aircon was not working all night so they changed my Aircone in the middle of the night which was the disturbing part the food was the breakfast have decent options.

They treat me with vip status every time I am there.The staff is very helpful and friendly the breakfast buffet is excellent, and there's much to do in the area

Check-in is disorganized, but all of the staff are friendly and helpful. Every morning at breakfast, one employee was extra welcoming. Interacting with Thuy Giang in the dining room was a lovely way to start our days. It was nice to have two bathrooms. Also, the hotel treats you to a meal and daily happy hour drinks, which was an unexpected bonus. We also love the restaurant next door called Hong Phat.

I wasn't very satisfied with my stay, they gave me a room with no windows making me feel a little claustrophobic yet there was no mention in my reservation that the room had no windows. The room was very small and the bed and pillows in the room were very uncomfortable. The buffet breakfast was average and the hotel was like a maze very confusing due to the multiple entrances and lifts it had to get to the rooms. The rooftop was very nice but it closed very early. The location was pretty good as well. Overall I wouldn't recommend staying here more than 1 night.

good location & food

Good location, very confusing place with 3 entrances, some closed randomly. Most staff polite and helpful except one receptionist. Good rooftop bar and small pool. Rooms small, but clean.

Central location and friendly and accommodating staff making this a great place to stay. Would definitely recommend.

A great and convenient location

Excellent Breakfast, best location!

This is my third stay at this hotel - or rather hotel complex: there are three Alagon hotels joined together in this block near the Ben Thanh market. Actually I checked in at the wrong one the first time I came here. This time I had one night in a room with a window, but “no view”, meaning it only leads to a sort of backyardish air duct. The room is modern and clean, with reasonably placed mains outlets, and also reasonably quiet - but I booked myself into one of the more upmarket rooms with a (great) city view after one night. Had the first room been significantly cheaper, I would have considered staying there, but for some reason it isn’t - it’s slightly pricey like the rest - so there you go. The Alagon complex is very professionally run, with forthcoming, efficient and polite staff, plus a great location, and I keep coming back.

We stayed in a suite for three persons. Nice and helpful staff in the reception. Staff in restaurant were not so friendly, hardly smiled. Very small pool. The room was ok, not newly renovated and the air con a bit difficult , an old one. Nice bar with nice staff. Ok value for money to stay there and the hotel is in a good location.

The hotel is smack in the middle of district 1, meaning tou can walk to a great many attractions. The room was clean, quiet, with decent air-conditioning. The photos on the ad make the room and facilities somehwat more than reality. We didnt use the pool as it smelt lf chlorine, and the entire hotel has access to the jacuzzi. The rooftop areas were home to smokers, so not for us. Stafff were lovely but not problem solvers. Breakfast had plenty of choicebut if you're after taste, head for the street food

Great hotel ,friendly staff, great food and walking distance to everything

The best service I have ever received from all members of the hotel staff. Communication between each department excellent in meeting our varied needs including helping to book a specialised private tour. Always smiling and greeting you warmly, including the hardworking housekeeping staff. Clean, peaceful and beautiful surroundings and an excellent choice of mainly Vietnamese foods, but also some European foods and cereals, breads and teas and coffees. Really enjoyed using the rooftop swimming pool and sitting for a while in the rooftop bar drinking our free cocktails, one per person per night as part of a voucher reward scheme. A few teething problems at start of our stay, as we tried and succeeded in sorting out which entrance and which lift was the closest to access our room, a tad confusing as construction is going on outside parts of the large building and some renovations are already taking place inside leading to some confusion on our part.However, the many floor staff were alert and ready to show us the correct way, as well as transporting luggage from different areas when needed. Would happily stay here again for future visits to HCMC.

Beautiful hotel in a great location - staff could not be nicer or more helpful. Loved the self-service pho station at breakfast! Breakfast in general was delicious. Views from rooftop bar and pool amazing. Thank you!

Great location. Great breakfast buffet. Very attentive staff. Only negative was very limited seating by the pool. But pool area was lovely and we did use it daily after sightseeing.

Large selection of food for breakfast . Friendly , helpful staff . Good location

We had a fantastic stay. The room was great, the rooftop bar was excellent, the breakfast had a lot of variety. The staff were very friendly and helpful. Bruno in particular was extremely helpful, helping us book a tour and taxi to the airport.

A great hotel. All staff members are very friendly and helpful. I was able to check in early and the reception staff called me when my tour guide arrived to pick me up. Breakfast is delicious with a huge choice. I had one meal in the restaurant on my last day and I wish I had more as the service & food were amazing. Room was cleaned daily and 2 glass bottles of fresh filtered water supplied each time. The facilities on the rooftop area are great, I enjoyed a swim then a few drinks while listening to an acoustic band that play there 3 times per week. A young band playing instruments with amazing singers. Hotel is centrally located within walking distance of many attractions. I would happily stay here again and can recommend this hotel.

The hotel is smack in the middle of district 1, meaning tou can walk to a great many attractions. The room was clean, quiet, with decent air-conditioning. The photos on the ad make the room and facilities somehwat more than reality. We didnt use the pool as it smelt lf chlorine, and the entire hotel has access to the jacuzzi. The rooftop areas were home to smokers, so not for us. Stafff were lovely but not problem solvers. Breakfast had plenty of choicebut if you're after taste, head for the street food

I like the central Location to activities I am interested in for the price. The hotel staff is always courteous and accommodating. What i didn’t like is the breakfast selection has gone down since my last visit.

Good location. Nice staff. Average breakfast options.

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