Sar'Otel Boutique Hotel

This is a good hotel close to the centre of Tirana. We had a good room and it was spacious. The breakfast was good and the staff were very friendly. The location meant that we could explore Tirana on foot and walk easy to some good restaurants and bars. Generally a good stay - the room was advertised as “with balcony” - pushing the edges of a description as firstly we could find it and eventually it was just off the shower - strange - no furniture and next to the air conditioning units overlooking a wall! So not really a balcony then! Secondly the safe did not work and despite being promised it would be fixed it wasn’t - just tell the truth! Still a good hotel with good staff close to the centre - and yes I would use again.

This property is not at all as advertised. For one thing, they claim to have in-room washer/dryer, which is definitely not true. Other cons: the room was shabby with scuffed up walls, warped flooring and damaged furniture. It smelled like smoke, despite being a non-smoking room, which means other rooms allow smoking or other guests were ignoring the rules. The HVAC system was noisy and woke me up at night; the walls are thin and I could hear the cleaning staff speaking loudly in the hallway. My safe didn’t work. Simply put: There is no way this hotel meets the standards for a four-star property. Pros: the staff were friendly and the breakfast decent. The hotel’s location is good, near the upscale part of Tirana, close to many of the attractions.

The staff were extremely helpful.

Close to everything

We absolutely loved staying here! Hotel and staff - great all purpose hotel. Lovely breakfast buffet serving both hot/cold, sweet/savoury food, with a beautiful garden area to eat in. We were amazed at how people that were not guests of the hotel were coming here to eat - some of them we saw multiple times during our stay! The staff could not do enough for us, and I would say we are that couple that have a question/request every time we pass reception! They were able to speak very good English, and were most helpful with any information we needed. Their hospitality and conversations with us were genuine, Room - perfect for a city break, with a very comfortable bed, nice balcony, and all the wash facilities you could need. Safe has a key and also combination, and our room was cleaned daily. Location - could not be better and because it is tucked down a side street, you do not get the noise that I have read on reviews for other hotels in the area. Within a minute walk you have an all purpose shop (Rossman) for toiletries, food and drink etc. Across the road from the shop is Skanderbeg Square. From here you are only a few minutes walk from the main city centre shops. As the area is very flat, you can see most of the main monuments of Tirana easily within one full day like we did if you so wish. There is a very famous bazaar (flea market) within a couple of minutes of the hotel. When we return to Tirana, we will be staying here again!