Is parking available at the property?

Yes, free self-parking is available on-site.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00 to 22:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including limited access at the registration desk and public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Tepotzotlán, within a 10-minute drive of the Artisan Market and National Museum of the Viceroyalty. It is 2.5 miles from the Temple of San Francisco Javier and 2.7 miles from St. Peter the Apostle Church.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of MXN 180 per stay, and rollaway beds are available for a fee of MXN 180 per night. Guests must contact the property in advance to reserve these.

Hotel Finca Las Hortensias

What guests think

Across reviews, Hotel Finca Las Hortensias is praised as a quiet, relaxing property with welcoming staff, clean spaces, and attractive gardens with peacocks, offering a restful atmosphere near Tepotzotlán for families and couples seeking a peaceful getaway.

Rooms are simple, but a few guests mention worn mattresses and bathroom drainage issues, with some noting small layouts, weak Wi-Fi, limited heating, or occasional noise from peacocks. Outdoor spaces and the pool are appreciated, though a few reviews say the pool and jacuzzi are not heated and some facilities feel dated, with occasional extra charges for in-room coffee or water. Breakfast is widely enjoyed and sometimes included, yet a few guests cite limited variety or evening dining options, and one reported cold or scarce items; policies or communication also disappointed a small number of arrivals. Expect a nature-focused stay with appealing grounds and some trade-offs in amenities and room refinement.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the landscaped outdoor areas and pool. A few note the pool and jacuzzi are not heated and some facilities feel dated; there are also occasional extra charges for in-room items.

Related guest reviews

10

Diana

Mar 29, 2024

·

Stayed 1 night

Un lugar de descanso, cuenta con alberca y una pequeña cancha de baskteball Tiene servicioa extra como fogata y una tina de hidromasaje. Por las mañanas tiene desayuno buffete tipo americano Es un lugar muy bonito y tranquilo Por las

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $76	7 $62	8 $61	9	10
11 $61	12 $62	13 $61	14 $63	15 $63	16 $67	17
18 $62	19 $62	20 $64	21 $64	22 $63	23 $67	24
25 $63	26 $64	27 $64	28 $63	29 $63	30 $67	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $70	3 $62	4 $63	5 $71	6 $66	7
8 $63	9 $71	10 $71	11 $63	12 $63	13 $65	14
15 $74	16 $71	17 $62	18 $63	19 $63	20 $76	21 $73
22 $63	23 $62	24 $71	25 $70	26 $71	27 $66	28 $73
29 $63	30 $63

About this property

Location

Room options

Suite

King Superior

Standard Room

Doble Superior

Guest reviews of Hotel Finca Las Hortensias

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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