Name: Hotel Playa Cristal
Address: Paseo del Malecon s/n Col. Centro, Catemaco, Veracruz, Mexico, Catemaco, Veracruz, Mexico
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 113 verified reviews

Who stays here?

Couple

18%

Family

81%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Playa Cristal is praised for friendly, attentive staff, clean and comfortable rooms, and a convenient lakeside location near the malecón, while its on-site restaurant earns consistent compliments for tasty meals and pleasant spaces.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

James

28 May 2025

·

Stayed 3 nights

Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day

8

Luis

18 Feb 2025

·

Stayed 3 nights

Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink

10

Florisol

10 Jun 2024

·

Stayed 1 night

Close to the lake

8

Javier

3 Mar 2024

·

Stayed 1 night

all was good

8

Adolfo

19 Aug 2023

·

Stayed 1 night

Parking

Paseo del Malecon s/n Col. Centro, Catemaco, Veracruz, Mexico

Location

With a stay at Hotel Playa Cristal in Catemaco, you'll be a 2-minute walk from Laguna Catemaco and 11 minutes by foot from Carmen Basilica. This hotel is 2 mi (3.2 km) from Los Tuxtlas Biosphere Reserve and 4.2 mi (6.8 km) from Cascada Salto de Eyipantla.

Laguna Catemaco(0.1 Miles)

Carmen Basilica(0.5 Miles)

Los Tuxtlas Biosphere Reserve(1.7 Miles)

Cascada Salto de Eyipantla(4.2 Miles)

Nanciyaga Ecological Reserve(4.9 Miles)

Salto de Eyipantla Waterfalls(9.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site.

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 98 for adults and children.

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details on specific room accessibility may be available upon request.

The hotel is located just a 2-minute walk from Laguna Catemaco and 11 minutes by foot from Carmen Basilica. It is also 2 miles from Los Tuxtlas Biosphere Reserve and 4.2 miles from Cascada Salto de Eyipantla.

Yes, there is a seasonal outdoor swimming pool available for guests.

Children are allowed at the property, and kids can stay for free up to a certain age. Specific age limits may apply.

The property offers rollaway beds for a fee of MXN 200 per night. Advance request for rollaway beds is recommended.

Hotel Playa Cristal

Amenities

Property description

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