Is parking available at the property?

Self parking is available on-site for a fee of AUD 35.00 per night. Reservations are not required.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 10:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Additional details on specific accessibility features are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Melbourne, just steps from SEA LIFE Melbourne and within a 5-minute walk of Collins Street. It is approximately 0.4 miles from Crown Casino and 0.7 miles from the Melbourne Convention and Exhibition Centre.

What are the policies for guests staying with children?

Children are welcome at the property. Specific age limits for free stays are not mentioned.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 25.00 per night, and rollaway beds are available for AUD 50.00 per night. Advance request is required for these services.

Aura on Flinders Serviced Apartments Melbourne

Average nightly price at Aura on Flinders Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	$180
February	$127
March	$217
April	$149
May	$147
June	$138
July	$131
August	$127
September	$167
October	$138
November	$136
December	$147

What guests think

Aura on Flinders Serviced Apartments appeals to many travellers for its central CBD location near trams, Southern Cross Station and the Yarra, with spacious self-contained apartments and balconies offering impressive city or river views at generally good value.

Guests frequently praise the friendly, helpful staff and easy check-in, plus in-room kitchens and laundry that suit longer stays. Common drawbacks include inconsistent cleanliness and maintenance, train and street noise due to the setting, occasional Wi-Fi or air-conditioning issues in bedrooms, and parking that can be tight or off-site. Expect a well-located, self-contained base with great views, but check room allocation and noise preferences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available but can be challenging—several reviews mention a very tight car lift or using a nearby public car park. A gym is available, with mixed reports about access and maintenance.

Related guest reviews

8

Pauline

Oct 6, 2024

·

Stayed 4 nights

What I did not like was the lack of friendliness from front desk staff. The property had the most ridiculous parking conditions having to enter a lift to reach your designated car park. Only 1 lift working, with cars entering and exiting the 1 lift. Too slow, tight and make sure your car is no bigger than a small SUV. Oh and to top of that, they charge $35 to park! Other than that quiet room, clean and everything you need.

6

Mardie

Jun 11, 2024

·

Stayed 2 nights

When looking for an apartment I was specifically trying to find something with parking onsite. I booked Aura as it said parking was available. Arrived and was then told parking was not onsite and we had to walk to the parking. This was not convenient when traveling with a baby whom we needed to take a porta cot for and other larger baby items. At $35 per night I’d expect parking onsite, I could have parked my car at crown casino for less! Cleaners need more attention to detail or to do a deep clean once in a while. The walls were very dirty, handprints half way up the wall. Bed was visibly dirty and stained it was quite gross (see photo). There was also a very strong chemical smell when we arrived (assuming cleaning supplies). I’d suggest trying an alternative as it was totally over powering and actually made my throat itch! Location was convenient but probably wouldn’t stay again due to the above issues.

8

Passa

Jul 31, 2025

·

Stayed 3 nights

A little bit hard for parking but overall still ok

8

Wayne

Oct 24, 2025

·

Stayed 1 night

Decent location with a short walk to south wharf. Our room had great city views of the Yarra River. Reasonably priced and generally clean. Parking was convenient but very tight squeeze in the lift that takes the car down to the basement, lucky our car is small. Overall a good experience for the price.

8

Emma

Jul 3, 2024

·

Stayed 2 nights

Great location, easy parking for stays in Melbourne.

10

Mitch

Nov 20, 2024

·

Stayed 1 night

Great location and parking even off site was only 200m away. Unit we had overlooked casino. Close to dining and shops.

8

Mai

Sep 20, 2025

·

Stayed 1 night

The view from the apartment was spectacular, we could see the lights of the MCG and the flames going off by crown. Although our balcony was tiny, sitting on the lounge suite was perfect to watch the city at night. The lift to get into the parking spot was a bit tricky, you need to line up your car perfectly straight, but once in, we felt that our car was super secure overnight. The gym was great for my son to workout. Overall, a pleasant stay and we'd stay there again. Staff were super friendly and helpful. Well done Aura!

8

Gary

Jul 26, 2024

·

Stayed 1 night

The location is handy for walking to both Crown and DFO. Having a kitchen is a big bonus. Parking on the premises is another plus (extra cost). Trams and train close by.

10

Justin

Aug 14, 2024

·

Stayed 1 night

Location and cleanliness of this property was really nice. I paid for the use of a parking spot which was handy although a bit terrifying to enter a car lift with centimetres of space on each side of the medium sized SUV. Still a nice spot with really nice views. Thanks!

8

julie

Apr 28, 2025

·

Stayed 1 night

Parking is not on site but in a public carpark which is close. Couch had stains on it.

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Cleanliness

Feedback is mixed: many guests found rooms clean, but there are recurring reports of dirty floors, mould in bathrooms, stained or dusty furnishings, and a need for deeper cleaning between stays.

Related guest reviews

4

Tony

Oct 7, 2025

·

Stayed 1 night

Good location, it had parking, apartment was a little dirty. Little mould in the bathroom and dusty.

8

Tonya

Nov 17, 2025

·

Stayed 2 nights

Great location for getting around the city using the free trams. The room was nice but the bathroom wasn't 100% clean (around the bottom edges of the shower in particular). There wasn't actually enough lighting in the kitchen area of our apartment. Also in a 2 bedroom apartment the only mirror was a small one on the bathroom vanity, which again wasn't lit well enough for makeup application etc. Given how close it was to the railway it was not too noisy, the internal room was nice and dark and quiet to sleep in. Staff were good.

4

Luke

Mar 16, 2025

·

Stayed 3 nights

Extremely dirty room , mold in bathroom :( Had stained pillows first night after request to switch received stained pillows again

6

Harsh

Oct 10, 2024

·

Stayed 3 nights

This property would have been excellent if it wasn't for a few things: 1. Hair in the shower 2. Stains on the bedsheets 3. Poor quality towels that leave fluff all over you

2

Katrina

May 26, 2025

·

Stayed 2 nights

This is one of the dirtiest accommodations I have ever stayed in. Upon arrival the parking was atrocious with very small confined spaces that was not advertised as a car lift for small cars. The foyer had grubby furniture. When arriving to our room, it had filthy floors. Walls that had clearly had holes in them that weren’t properly plastered back over, a broken lamp and damaged architraves. It was filthy. When I rang to reception on my mobile because the intercom didn’t work we were given another room, this room was slightly cleaner however we were required to wear socks the whole time due to the filthy carpet. I requested extra sheets and we threw them over the couch and armchair. The advertisement for a balcony on both rooms was a disgustingly 30 cm tiled ledge with a filthy air-conditioner and plastic old chairs as the outside furniture. When you looked over the edge of the balcony to the guttering and roof below all you could see was rubbish that had been thrown out of windows. I believe this should not be on HOTELS.com as an available property and the pictures by far do not represent the rooms, I would suggest false pictures. This is a falsely rated star accommodation. Very, very disappointed.

6

MARIA

Jun 25, 2025

·

Stayed 2 nights

The apartment needed a deep clean. Dishwasher was out of order.

2

Adel

Jan 26, 2025

·

Stayed 2 nights

Absolutely horrible. We don’t check in till pass 2pm. There were about 20 luggage’s in the lobby. Everyone was watching the AO semi finals at 2:30pm. People changing in the gym bathroom. When we finally got to the room there were BLOOD STAINS on the bed sheets. Horrific, unacceptable. The gentleman was kind enough to replace them but this is still unacceptable from management. Disappointed & Disgraceful. People need to investigate who can run & operate hotels. I’m no complainer or harsh critic but any normal customer would simply be left disgusting.

4

Saad

Dec 1, 2025

·

Stayed 4 nights

The hotel reception staff are good to deal with, despite their infrequent presence. Unfortunately, the apartment was not clean as required. The floors were dirty, with the exception of the bed linen, which was clean.

6

Mohamed samsul shakeer

Nov 4, 2024

·

Stayed 1 night

Room not cleaning properly.very bad floor sticky.sofa very dirty

8

Carla

Oct 17, 2025

·

Stayed 2 nights

Appartement spacieux avec une tres belle vue. Dommage que ce ne soit pas super propre .

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AI-generated summary based on recent guest reviews

Rooms

Apartments are often spacious with kitchens, laundry and standout city or river views. Downsides noted across reviews include train or street noise, some small bedrooms or dated furnishings, variable bed comfort (often two singles joined), and occasionally patchy Wi-Fi or bedroom cooling.

Related guest reviews

8

Michelle

May 11, 2025

·

Stayed 5 nights

Convenient location. Rooms clean and nicely presented. Bedrooms in apartment very small, tight squeeze to even walk around the bed. Beds not very comfortable and very low to ground. Having a small balcony was great. Air conditioning does not reach into bedrooms and only suitable for living area. Bedroom windows could not be opened.

8

Aiden

Oct 23, 2025

·

Stayed 14 nights

I was put in a subpar room with unsafe outlets and not good internet for the first week until my friend brought up what was wrong which then i was moved into a better apartment quickly so that was good

6

Narelle

Oct 23, 2025

·

Stayed 1 night

Basic accomodation, bed was not very comfortable and very low to the ground. Bathroom was neat and had been cleaned, but felt grotty...mouldy looking at the corners and egdes of the shower and grout lines. Water damage to bottom of bathroom door did not look great. Toilet roll holder broken.Broken plasterboard in bedroom. Cheaper for a reason

10

Kyle

Jan 17, 2026

·

Stayed 1 night

Great view of the city from the room, had a kitchen, for value for money a good apartment stay in the CBD

6

Amanda

Oct 10, 2024

·

Stayed 2 nights

The proximity to the rail line makes this a very loud apartment. I stayed in the one bedroom balcony apartment which had a lounge and dining area. There were no power points anywhere near the dining table, which made plugging in your laptop to work impossible. While there was a small desk are in the bedroom, who wants to work in the bedroom when there is a large dining table? Badly designed and very loud.

8

Di

Sep 3, 2025

·

Stayed 1 night

Room was noisy

8

Michelle

Nov 26, 2025

·

Stayed 6 nights

The view from the balcony was great, room was clean and the beds we very comfy

8

Christian

Jun 2, 2025

·

Stayed 1 night

Great stay again. Room was a bit tired, but clean and comfortable.

8

Jaya

Oct 2, 2024

·

Stayed 1 night

The bed was not a double bed. It was 2 single beds joined together which was so uncomfortable.

6

Mark

Apr 4, 2024

·

Stayed 3 nights

We had a 2 bedroom apartment for 6 nights as a group we were attending the F1 in Melbourne. Location was perfect, close to lots of amenities. The room itself was fine. We were on the 12th floor with views all the way down flinders street to the MCG in the background. The only issue and it was a biggy for us, once it came to sleeping the train noise was loud and pretty constant with the train tracks only 50-100m from the hotel and the trains only seem to stop between 2-5am. So if you're a light sleeper this place would not be for you. Potentially if we could have been on the 20th floor or towards the back of the hotel that might have made a difference but we were unable to get a room change due to the busy period for the F1.

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Service

Service is generally friendly and helpful, with smooth check-ins and occasional upgrades. Some guests experienced slow responses, inconsistent communication, or understaffing at reception.

Related guest reviews

6

Troy

Jun 19, 2025

·

Stayed 1 night

Young guy at reception took nearly a minute to look away from his iPad and acknowledge me when I arrived. Windows are only single glazed so it's very noisy. Most of the furniture is cheap and falling apart.

8

TREVOR

Dec 19, 2024

·

Stayed 1 night

good front desk service

6

Mick

Oct 5, 2025

·

Stayed 1 night

Check in process was easy, staff were kind and welcoming. Had an issue with our allocated parking space being taken, but it was quickly and painlessly rectified. We could tell the room had recently been cleaned, however it was grimy all over. Marks and stains on most surfaces, looked like spit marks on the walls. All along the walls the floor was dirty. We didn’t need to use the kitchen facilities, but we were happy we didn’t as most of the utensils weren’t clean. The bedroom got so hot at night, despite it not being a hot night, and unfortunately there is only AC in the living room/kitchenette area. Also, we booked a room with a king bed and got a queen. One saving grace was the shower. Best hotel shower I’ve experienced, great pressure and temperature control. Location was great, close to everything we wanted to go to, and there was a great view from the Balcony.

10

Ellisa

Mar 22, 2025

·

Stayed 1 night

You can hear and see the amazing Melbourne city and just across road from sea life aquarium and casino

2

Andria

Apr 26, 2025

·

Stayed 5 nights

Booked this property as it was an apartment room based on what we needed for our stay as working remotely from home. However, Property wifi had a leakage and we booked for 5 nights, therefore, everyday the guy keep coming to fix it . Wasted our time waiting for the guy to come to fix it but never resolved until the 3rd day only they provide a new router. Service is bad. Lady at the front desk was not helpful and she gave a rude eye when we kept asking her to send someone to the room to fix the wifi. Was a terrible stay there and no compensation provided based on the inconvenience caused. - Gym was close throughout the entire visit as it was on maintenance. Property did not advice pre-check in or prior to check in. Another facilities we booked for their property and unable to use it throughout our stay. - Sink was clog as the sink plug unable to open to release the water. - Definitely not worth the price that we paid for this property. Such a disappointment.

10

Carly

Dec 1, 2025

·

Stayed 1 night

Loved our stay at Aura. Great location, friendly staff and clean room. Will stay again. Highly recommend

10

Mark

Sep 28, 2025

·

Stayed 1 night

Love staying at the Aura, I’ve have stayed multiple times and it’s always a great place to stay. Clean, quiet and comfortable. There’s nothing else to ask for or expect. The 5 stars are well deserved

10

Nichole

Mar 2, 2025

·

Stayed 2 nights

This is the second time we have stayed at Aura on Flinders and once again our stay was fantastic. Check in was quick and easy. The staff were very friendly. Our room was great, everything we needed was in there. Lots of dining options, transport is easy to access. We will definately book again.

10

Mark

Sep 4, 2025

·

Stayed 1 night

Consistently clean and comfortable. The staff couldn’t do enough to make sure I was happy. Well done Aura!

6

Siobhan

Jul 17, 2024

·

Stayed 4 nights

Originally put into the wrong room but couldn’t change to the correct one as they were booked out. Changed rooms the next day, only to receive a call later that day while we were out to say it was the wrong room again and they had moved our belongings to another room! Huge invasion of our privacy. Didn’t ask our permission to move our things. Very unprofessional. Would never stay again

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Location

Central and convenient for trams, Southern Cross Station, Southbank, the Aquarium and CBD attractions. Several guests caution about train and traffic noise associated with the area.

Related guest reviews

10

Timothy

Sep 6, 2025

·

Stayed 3 nights

Modern apartments in busy part of CBD: close to transport and attractions

8

Catriona

Oct 8, 2025

·

Stayed 6 nights

Room was well equipped for a week stay. It is a good location close to trams and trains.

8

Cindy

Mar 25, 2024

·

Stayed 1 night

Good position, a little noisy from trains and traffic, but bearable

10

Kent

Oct 5, 2025

·

Stayed 4 nights

Decent location. Lots of public transportation options nearby. Close to Aquarium and River. Restaurants all around. Supermarket within 10 minute walk.

10

Nichole

Mar 25, 2024

·

Stayed 2 nights

This is our first time staying at Aura Apartments and we would definately stay again. The staff were friendly and able to assist with our questions. Our room was lovely, had everything we needed for our stay. Very close to public transport and walking distances to some major attractions.

10

Tina

Mar 16, 2025

·

Stayed 2 nights

Fantastic location near Crown and free tram zone. Will definitely stay here again when in Melbourne!

8

Michelle

Oct 3, 2025

·

Stayed 3 nights

Great location, close to everything but lots of traffic noise and train noise.

8

Sharni

Oct 7, 2025

·

Stayed 2 nights

Great location.

10

Jodie

Jul 5, 2025

·

Stayed 2 nights

Great location

8

Michelle

Jan 17, 2025

·

Stayed 5 nights

Great location for our stay, tram stops 100m either way

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $66	9 $71	10 $71	11 $176	12 $125	13 $193	14 $201
15 $78	16 $85	17 $98	18 $101	19 $110	20 $218	21 $202
22 $95	23 $96	24 $99	25 $110	26 $147	27 $420	28 $414
29 $96	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $222	3 $108	4 $317	5 $188
6 $83	7 $77	8 $96	9 $162	10 $147	11	12 $261
13 $81	14 $82	15 $84	16 $95	17 $83	18	19
20 $77	21 $80	22 $83	23 $96	24 $93	25	26
27 $154	28 $159	29 $131	30 $110	31

Aura on Flinders Serviced Apartments

Prices for Aura on Flinders Serviced Apartments

Monthly average prices

About this property

Location

Room options

Two Bedroom Standard Balcony Apartment with 4 Single Beds

Two Bedroom Two Bathroom Balcony Apartment

One Bedroom Budget Apartment

Superior One Bedroom Apartment with Balcony

Two Bedroom Standard Balcony Apartment

Two Bedroom Two Bathroom Apartment with 4 Single Beds

One Bedroom Balcony Apartment

3 Bedroom Prestige Suite with Balcony

Signature Two Bedroom Penthouse

Two Bedroom Superior River View Apartment

Signature Three Bedroom Penthouse

Guest reviews of Aura on Flinders Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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