Name: Hotel Imperial Casablanca
Address: 291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca City Center, Casablanca, Casablanca, Morocco, Casablanca, Casablanca-Settat, Morocco
Rating: 7.56

Guest reviews

7.6

Good

Based on 609 verified reviews

Who stays here?

Business

28%

Couple

30%

Family

15%

Group

15%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Imperial Casablanca, reviews describe an aging property undergoing renovations, with frequent maintenance and equipment failures such as nonworking air conditioning, broken fixtures, irregular hot water, unreliable in‑room appliances, and patchy Wi‑Fi in some rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Wassim

15 Feb 2026

·

Stayed 1 night

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa

2

Mohssin

8 Feb 2026

·

Stayed 2 nights

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.

10

Saeed

6 Feb 2026

·

Stayed 3 nights

I love this place. I will come back very clean safety nearby. Everything in the city.

4

Aleena

26 Aug 2025

·

Stayed 2 nights

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards

2

aisha

12 Aug 2025

·

Stayed 8 nights

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.

291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca City Center, Casablanca, Casablanca, Morocco

Location

With a stay at Hotel Imperial Casablanca, you'll be centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Central Market of Casablanca. This luxury hotel is 0.7 mi (1.1 km) from Ecole Assimil-Formation and 0.8 mi (1.3 km) from Complex Cultural Sidi Belyout.

Central Market of Casablanca(0.4 Miles)

Ecole Assimil-Formation(0.5 Miles)

Complex Cultural Sidi Belyout(0.6 Miles)

United Nations Square(0.9 Miles)

Place Mohammed V(1 Miles)

Chleuh Mosque(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free valet parking on-site.

A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately MAD 100 for adults and children.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Yes, airport shuttle services are available for a surcharge of MAD 400 per vehicle (one way). Guests must arrange the transfer by contacting the hotel 48 hours prior to arrival.

The hotel features wheelchair-accessible registration desk and limited wheelchair accessibility in public areas. An elevator is available for ease of access.

The hotel is centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Central Market of Casablanca. It is approximately 0.7 km from Central Market and 0.8 km from Ecole Assimil-Formation.

Yes, there is an indoor pool available for guests to enjoy.

Children aged 4 years old or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of MAD 380 per night, and advance request is required for availability.

Hotel Imperial Casablanca

Amenities

Property description

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Guest reviews