Name: Villas Caracol
Address: Playa Norte, Holbox, Quintana Roo, Mexico, Quintana Roo, Mexico
Rating: 9.23

Guest reviews

9.2

Superb

Based on 529 verified reviews

Facilities

9.5

Cleanliness

9.5

Rooms

9

Service

9.4

Location

9

Dining

9

Who stays here?

Couple

56%

Family

27%

Group

16%

10

Karen

22 Jan 2026

·

Stayed 4 nights

The hotel was top of the line, with a large room and attached balcony with a comfortable couch for two. The cleaning staff came in daily and we loved the breakfast with a beach view. The hotel was in a perfect spot to walk the beach or take the path into town.

6

Mathijs

18 Dec 2025

·

Stayed 3 nights

It is a beautiful building and the rooms are spacious and cleaned daily. The pool area is very well maintained and comfortable. The water pressure is excellent and staff are very friendly and if you want to be sure something gets done fast and well then ask valentina who is very efficient. The breakfast experience is underwhelming. The kitchen is clearly understaffed at breakfast peak hours which creates waiting times in excess of 30 minutes despite the more than sufficient number of waiters because it is all a-la-carte. The entire island is quite expensive (think: more then paris or amsterdam), but this hotel takes it a step further: if you booked breakfast included, then you are allowed to choose 1 dish and you get 1 cup of coffee and 1 glas of juice. If you want an additional dish, just some extra toast or even just a second latte/capucino, you will be charged for it. I think that is a bit sad.

10

Thomas Killian

3 Aug 2025

·

Stayed 3 nights

Great hotel with great staff. Right on the beach

10

Sarah

28 Jun 2025

·

Stayed 5 nights

What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful.

10

Mariana

31 May 2025

·

Stayed 4 nights

Really cute, clean and great location. Food & drinks were really good. Love the vibes and the staff are the best, Natalia in the pool bar is the best. The owner are really sweet.

Playa Norte, Holbox, Quintana Roo, Mexico

Location

When you stay at Hotel Villas Caracol in Isla Holbox, you'll be on the beach, just steps from Holbox Beach and Yum Balam Nature Reserve. This hotel is 0.5 mi (0.7 km) from Paseo Kuka Beach Path and 0.7 mi (1.1 km) from Punta Mosquito Beach.

Yum Balam Nature Reserve(0.1 Miles)

Holbox Beach(0.1 Miles)

Paseo Kuka Beach Path(0.5 Miles)

Punta Mosquito Beach(0.7 Miles)

Main Square(0.9 Miles)

Whale Shark Pier(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free of charge.

A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:30 AM.

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

The hotel is located on the beach, just steps from Holbox Beach and Yum Balam Nature Reserve. It is 0.5 miles from Paseo Kuka Beach Path and 0.7 miles from Punta Mosquito Beach.

Yes, there is an outdoor swimming pool available, operational from 8:00 AM to 8:00 PM.

Children are allowed at the property, but they may not be eligible for complimentary breakfast.

The property does not specify the availability of extra beds or cribs, and it is recommended to inquire directly for specific needs.

Villas Caracol

Amenities

Property description

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