Is parking available at the property?

Free self-parking is available on-site.

Are pets allowed at the property?

Pets are allowed with a fee of CAD 10.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Victoria (Burnside), a 4-minute drive from Victoria Harbour and 5 minutes from Victoria Clipper Ferry Terminal. Nearby attractions include Government Street (0.4 km), MayFair Shopping Centre (0.6 km), and Fisherman's Wharf Marina (2.2 km).

What are the policies for guests staying with children?

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Metro Inn

What guests think

At Metro Inn, reviews highlight a budget-friendly, walkable location with large rooms and in-room kitchens, balanced by dated exteriors and mixed upkeep, where many guests praise welcoming staff but others report serious pest issues and lingering smoke odors.

Several reviews mention bedbugs or cockroaches and occasional dirty dishes, while others found rooms clean and comfortable. Some noted noisy air conditioning and dated or cheaply done updates. Those comfortable with a no-frills property will likely find it acceptable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Exterior and common areas appear dated or run down, and the property seems basic. Few additional amenities are mentioned in reviews.

Related guest reviews

4

Robert

31 Aug 2025

·

Stayed 1 night

Pictures on website did not match reality. Motel room had been updated in the cheapest way possible. Example door knob of closet was stuck on and came off the door when I opened the it. Toilet paper holder was stuck on the side of a cabinet. Outside looked run down and most people appeared to be permanent residents.

8

Ophelia

8 Jul 2025

·

Stayed 2 nights

Facilities are old buf staff ade evey helpful

10

ASHISH

26 Aug 2024

·

Stayed 2 nights

Nice place with all amenities. Easy accessible.near the city

8

Siavash

29 Jun 2025

·

Stayed 4 nights

had read some reviews suggesting that the people at the inn looked intimidating or unusual. It's true that the staff have a different style, some with tattoos and a unique look, but they were incredibly kind and helpful throughout our stay. While the inn itself may not appear to be the most modern or fully equipped from the outside, our room was surprisingly well-stocked with amenities more than I've seen in many other places. We even had the option to cook our own meals, which was a big plus. Despite some of the negative reviews I came across, this inn would be my first choice if I travel to Victoria again.

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AI-generated summary based on recent guest reviews

Cleanliness

Reports of bedbugs and occasional cockroaches occur across multiple stays, alongside dirty dishes or appliances. Other guests found rooms clean and comfortable.

Related guest reviews

6

Alethia

4 Sept 2023

·

the motel seemed fine and the staff was courteous especially since we got in very late due to the ferry from port angeles. However, we found that there were roaches and bed bugs!!

10

Daniela

1 Aug 2022

·

Stayed 1 night

Excellent, clean The only bad part it was that there were some sketchy guys outside that looked a little scary But once inside the room was perfectly clean and very comfortable

6

Carolyn

11 Aug 2025

·

Stayed 2 nights

This suite fully met my needs, but overall was only average. The price was great and I would stay again. One bed was very comfortable, the other was too soft. The kitchen was great too have, but some dishes were dirty and the air fryer was full of grease. The fridge was too small for our food for 2 days.

4

Ken

26 Aug 2025

·

Stayed 1 night

The staff are welcoming and accommodating. However, when it comes to cleanliness, I don’t like it. I felt so itchy when I woke up the next day, then I found out that I got a lot of bedbug’s bites, also, microwave and even kitchen utensils aren’t clean enough to use. Better to bring your own towel as well.

10

Daphne

12 Jul 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Room was clean and quiet. Location was excellent.

8

Larry

20 Jul 2025

·

Stayed 1 night

Clean rooms, accommodation fits requirements. But air conditioning is a bit noisy.

2

Maria

9 Aug 2023

·

There was garbage under the sink and cockroaches. Beds has bed bugs

10

Gwen

14 Jul 2025

·

Stayed 1 night

The room was large, neat and clean. Kitchen area clean. “fluffy” towels instead of feeling like sandpaper at some places! The owner was very accommodating.

2

kestra

21 Jun 2025

·

Stayed 1 night

Found a bedbug and left. Beware

2

Sirkka

8 Aug 2024

·

Stayed 2 nights

I stayed 2 nights at the end of July 2024 and came home covered in bedbug bites!!! Hard to find anything good to say when that happened!

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are large and include kitchens, with some guests noting comfortable beds and quiet stays. Downsides include smoke smells in certain rooms and occasional noisy AC or cheaply done updates.

Related guest reviews

8

Kumara

23 Aug 2023

·

Stayed 2 nights

Kitchen included

4

Robert

31 Aug 2025

·

Stayed 1 night

Pictures on website did not match reality. Motel room had been updated in the cheapest way possible. Example door knob of closet was stuck on and came off the door when I opened the it. Toilet paper holder was stuck on the side of a cabinet. Outside looked run down and most people appeared to be permanent residents.

6

Thomas

15 Aug 2022

·

Stayed 2 nights

Motel is a bit sketchy, but ok. Worst part for us was the pervasive smell of smoke in the room. Would never have taken the room if we had known it was a smoking room.

6

Carolyn

11 Aug 2025

·

Stayed 2 nights

This suite fully met my needs, but overall was only average. The price was great and I would stay again. One bed was very comfortable, the other was too soft. The kitchen was great too have, but some dishes were dirty and the air fryer was full of grease. The fridge was too small for our food for 2 days.

10

Daphne

12 Jul 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Room was clean and quiet. Location was excellent.

8

Larry

20 Jul 2025

·

Stayed 1 night

Clean rooms, accommodation fits requirements. But air conditioning is a bit noisy.

10

Larry

11 Jul 2023

·

Stayed 1 night

The room and the kitchen. ☺️

10

Gwen

14 Jul 2025

·

Stayed 1 night

The room was large, neat and clean. Kitchen area clean. “fluffy” towels instead of feeling like sandpaper at some places! The owner was very accommodating.

10

Lex

21 Aug 2024

·

Stayed 1 night

Staff were very friendly, room was HUGE, everything we needed for our short stay. Easy to walk into town from location. Would stay again

2

Emily

13 Aug 2025

·

Stayed 1 night

Room that was given smelled heavily of smoke. It has obvious that someone had smoked recently in the room. With two small children, it made it very difficult to enjoy our time in the room. We woke up with headaches due to the smoke.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, helpful, and accommodating, with an attentive owner or manager noted. A few comments mention poor management, but these are uncommon.

Related guest reviews

6

Alethia

4 Sept 2023

·

the motel seemed fine and the staff was courteous especially since we got in very late due to the ferry from port angeles. However, we found that there were roaches and bed bugs!!

4

Shiva

12 Aug 2024

·

Stayed 1 night

Smell smoking around the property. Poor management.

8

Ophelia

8 Jul 2025

·

Stayed 2 nights

Facilities are old buf staff ade evey helpful

10

Nay Myo

21 Jul 2025

·

Stayed 2 nights

Good Service

10

chris

14 Aug 2023

·

Stayed 2 nights

Manager and staff were super friendly upon arrival. They were more then welcoming accommodating me and my dog. Area is quiet and within walking distance to downtown. I would definitely stay there again!

10

Daphne

12 Jul 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Room was clean and quiet. Location was excellent.

8

Oliver

18 Jul 2025

·

Stayed 1 night

It was nice room and the staff are friendly.

10

Gwen

14 Jul 2025

·

Stayed 1 night

The room was large, neat and clean. Kitchen area clean. “fluffy” towels instead of feeling like sandpaper at some places! The owner was very accommodating.

8

Akash

2 Jul 2024

·

Stayed 1 night

Reception was very helpful. Good to sleep 2-3 nights while you explore the town. Restaurants nearby.

8

Siavash

29 Jun 2025

·

Stayed 4 nights

had read some reviews suggesting that the people at the inn looked intimidating or unusual. It's true that the staff have a different style, some with tattoos and a unique look, but they were incredibly kind and helpful throughout our stay. While the inn itself may not appear to be the most modern or fully equipped from the outside, our room was surprisingly well-stocked with amenities more than I've seen in many other places. We even had the option to cook our own meals, which was a big plus. Despite some of the negative reviews I came across, this inn would be my first choice if I travel to Victoria again.

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AI-generated summary based on recent guest reviews

Location

Walkable to downtown and restaurants, with some guests appreciating a quiet area. A few mentions describe the surroundings or people outside as sketchy.

Related guest reviews

10

Daniela

1 Aug 2022

·

Stayed 1 night

Excellent, clean The only bad part it was that there were some sketchy guys outside that looked a little scary But once inside the room was perfectly clean and very comfortable

6

Thomas

15 Aug 2022

·

Stayed 2 nights

Motel is a bit sketchy, but ok. Worst part for us was the pervasive smell of smoke in the room. Would never have taken the room if we had known it was a smoking room.

10

ASHISH

26 Aug 2024

·

Stayed 2 nights

Nice place with all amenities. Easy accessible.near the city

10

chris

14 Aug 2023

·

Stayed 2 nights

Manager and staff were super friendly upon arrival. They were more then welcoming accommodating me and my dog. Area is quiet and within walking distance to downtown. I would definitely stay there again!

10

Daphne

12 Jul 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Room was clean and quiet. Location was excellent.

10

Jason

18 Jul 2025

·

Stayed 1 night

The property is affordable, relative to its surroundings,, and is walking distance from downtown.

8

Akash

2 Jul 2024

·

Stayed 1 night

Reception was very helpful. Good to sleep 2-3 nights while you explore the town. Restaurants nearby.

10

Lex

21 Aug 2024

·

Stayed 1 night

Staff were very friendly, room was HUGE, everything we needed for our short stay. Easy to walk into town from location. Would stay again

8

Siavash

29 Jun 2025

·

Stayed 4 nights

had read some reviews suggesting that the people at the inn looked intimidating or unusual. It's true that the staff have a different style, some with tattoos and a unique look, but they were incredibly kind and helpful throughout our stay. While the inn itself may not appear to be the most modern or fully equipped from the outside, our room was surprisingly well-stocked with amenities more than I've seen in many other places. We even had the option to cook our own meals, which was a big plus. Despite some of the negative reviews I came across, this inn would be my first choice if I travel to Victoria again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Metro Inn

About this property

Location

Room options

Standard Room, 1 Queen Bed

Superior Room, 2 Queen Beds

Basic Room, 2 Queen Beds

Guest reviews of Metro Inn

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Metro Inn