The Queen Luxury Apartments - Villa Liberty

The apartment is good for 2 people and well located. It was cold inside though and we never got a response of how to make it warmer (the radiators weren’t doing enough and there was no remote control to turn on the air conditioner). The check-in restriction of arriving until 7pm (otherwise there’s a fee) doesn’t make any sense either because the keys were literally on the mailbox.

Was disappointed to find no shampoo/conditioner in the bathroom. And only 1/2 roll of Toilet paper. There was no thermostat to adjust the temp and we were very cold. Other than that the facility was a nice size.

Loved the AC! Our room was facing the courtyard so it was peaceful and quiet. It was close to all the attractions we went to as well as the trams, but we just walked everywhere. The bed was actually comfortable for me

Nice check in staff

I normally am generous with reviews but I can't this time. Our room was close to the train station and the kitchen was well stocked. After checking in things went downhill. There was no hot water for our 3 night stay and no response to 2 SMS and 2 phone calls about it. That is unacceptable. There is no front desk, that's okay, but the phone number on the front of the building doesn't connect. I called the other number for checkin and it worked then but no more response after I found no hot water.