Is parking available at the property?

Self-parking is available on-site for a fee of EUR 43 per day. Advance reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM for a fee of approximately EUR 19 for adults and EUR 9.50 for children.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of EUR 50 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility should be confirmed with the property.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Lisbon, steps from Rossio Square and Santa Justa Elevator. It is approximately 0.4 miles from Avenida da Liberdade and 0.3 miles from Commerce Square.

What are the policies for guests staying with children?

Children 2 years old or younger stay free when occupying the parent or guardian's room, using existing bedding. There are family rooms available at the property.

What are the policies regarding extra beds and cribs?

Cribs are available upon advance request, and guests must contact the property prior to arrival to reserve them. Extra beds may incur additional charges, and specific policies should be confirmed with the property.

Hotel Santa Justa in Lisbon, Portugal

Average nightly price at Hotel Santa Justa by month, last 12 months (USD)
Month	Average price
January	US$144
February	US$168
March	US$211
April	US$277
May	US$313
June	US$266
July	US$223
August	US$220
September	US$336
October	US$299
November	US$210
December	US$179

What guests think

Hotel Santa Justa stands out for its unbeatable central Baixa location, consistently friendly service, clean and comfortable modern rooms, and thoughtful touches like a complimentary minibar and welcome treats that many travelers appreciate.

The on-site Elevador restaurant and breakfast are widely enjoyed, and several evenings feature live Fado. Common drawbacks include vehicle access on the pedestrian street and lack of on-site parking, plus occasional small rooms, maintenance hiccups, or uneven front-desk warmth. Expect a convenient, comfortable base for exploring Lisbon on foot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the on-site restaurant (with Fado nights) and the complimentary minibar that’s restocked daily; umbrellas are available in rainy weather. There is no on-site parking and reviews note no gym or pool.

Related guest reviews

10

Audrey

28 Oct 2025

·

Stayed 4 nights

Hôtel parfaitement situé pour explorer Lisbonne à pied ou en transports (métro et tramway à quelques minutes à pied). Personnel au petits soins, chambre spacieuse et très propre. Petit déjeuner varié et très fourni ! Chambre faite tous les jours avec plein de petites attentions chaque jour ! Nous avons eu quelques jours de pluie et des parapluies étaient à notre disposition gracieusement. Je ne peux que recommander cet hôtel qui vaut un 10/10 et qui mérite amplement ses 4 étoiles ! Bravo !

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10

Chung Yuen Andrew

19 Dec 2024

·

Stayed 3 nights

Room is very spacious and the water pressure is powerful . Mini fridge items inclusive, plus some extra small gifts for my daughter.

10

Sarah

3 Nov 2025

·

Stayed 5 nights

Very spacious, modern room in a hotel in a convenient central location in Lisboa. Nice breakfast and friendly staff. Fado night enjoyable

10

João

27 Nov 2025

·

Stayed 5 nights

Tudo impecável, equipe simpática, solícita. Café da manhã delicioso. Comodidades e mimos nos quartos fizeram nossa família se sentir muito bem-vinda. Itens do frigobar e café Nespresso à disposição no quarto. Estadia maravilhosa!

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10

JOSE R

3 Jun 2025

·

Stayed 3 nights

Fomos acolhidos neste maravilhoso hotel após um problema em outra reserva. Este hotel se mostrou uma grata surpresa, com frigobar "free", comodidades de hotel 5 estrelas, café da manhã maravilhoso e equipe extremamente simpática e acolhedora. Hotel fica em uma das melhores regiões de Lisboa, com restaurantes, passeios e tudo mais sem que seja preciso transportes.

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10

nariman

9 Jul 2024

·

Stayed 1 night

Steps away from Many historical sites . No parking .

10

Scott

5 Sept 2024

·

Stayed 4 nights

Wish they had a fitness center.

10

Guy

7 Nov 2025

·

Stayed 6 nights

Clean room. Minibar was free, with beverages. Eeceptional front desk. The hotel also has a nice, good restaurant, with fado music and very good service.

10

Akash

10 Jan 2025

·

Stayed 5 nights

An amazing stay for our large family group who stayed in 2 rooms. Hotel staff was really friendly, proactive in their communication ahead of our stay, accommodated extra guests even though Expedia booking experience didn’t allow us to do that, great location in Lisboa close to unbelievable dining, shopping options, and holiday decorations. A few caveats to note are that the hotel doesn’t have a fitness room or a pool. The breakfast is paid and we found it a bit expensive.

10

Karen

4 Aug 2025

·

Stayed 2 nights

Very clean, nice rooms with superior air conditioning. Comfortable beds with nice bedding and very helpful front desk staff. Excellent breakfast buffet at their restaurant for a good value. The location is stellar, located between two main squares but only a two minute walk to each. You are in the center of everything--restaurants, shopping, sites. Lots of extra touches that are special. Free minibar in room with juice, beer and wine complementary. And cute kids toiletry kits in the room. We had a wonderful stay in Lisbon and the staff very friendly and there 24-7. Hotel is in an older building with modern decor. It has a smaller lobby and the cocktail lounge seemed to be closed but the restaurant was open early and closed late.

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Cleanliness

Rooms and common areas are frequently described as very clean with attentive housekeeping. A few guests noted issues such as dust, stained bedding, slow drains, or occasional renovation odors.

Related guest reviews

10

Carmen

16 Feb 2026

·

Stayed 4 nights

The room was very clean and the staff was very attentive.

10

Cynthia

29 Sept 2025

·

Stayed 4 nights

The location was amazing and the entire hotel pristine! Would definitely recommend to friends and family.

10

Steve

8 Nov 2025

·

Stayed 5 nights

Clean and beautiful room

6

Tara

11 Oct 2025

·

Stayed 3 nights

Good location in the center - everything walkable. The room kinda grossed me out. The side tables were so dusty like they have never been looked after. After pulling back the top sheet the comforter was not even in the case. It was stained and disgusting. The shower didn’t drain so you’re constantly standing in a pool of water. I just felt grossed out.

6

Eileen

17 Nov 2025

·

Stayed 5 nights

The hotel itself is nice and clean. What stood out was how well cleaned my room was on a daily basis. The Housekeeping staff is superb and it shows throughout the property. The negative part would have to be the front desk. The whole week I was at this hotel, I only observed 2 front desk employees that ever had a smile on their face and made you feel welcomed. I come from the hospitality industry and the front desk is first impression. The guy that checked me in rarely looked me in the eye. On a positive note and later that evening, there was a different guy who helped me w/ the wi-fi…he was very accommodating and he actually eased my anxiety just by having a smile from time to time (he was also at check-out and mannerism was the same). Thank goodness, it wasn’t the guy who checked me in to help me w/ the wi-if. Another example of rudeness and unfriendliness is when I ask for directions, it seems they don’t want to help and seemed bothered if asked. My other disappointment, is how thin the walls are. I was awakened early every morning by noises coming from the hallways and other rooms next door. Get rid of the wooden floors….every time someone moved their chair from the above floor or the next room, IT.IS.LOUD. Location was good for me but I would choose another hotel the next time I am in Lisbon.

8

Udayakumar

28 May 2025

·

Stayed 2 nights

For the first two days of our stay, we were accommodated in a room located in the older part of the building, where renovation works were still in progress. Despite the pervasive renovation dust which we were not happy, the hotel assured us that our room had been upgraded to offset the inconvenience. On our last day, the hotel staff managed to relocate us to a renovated suite in the building. We had a pleasant stay, but brief where we were unable to enjoy. The hotel staff consistently demonstrated exceptional courtesy and attentiveness to our requests, ensuring our satisfaction. They also provided an ample selection of complimentary drinks in the fridge for guests to enjoy. However, the hotel building was situated in a busy street surrounded by restaurants, requiring us to drag our luggage to the hotel entrance due to the lack of proper vehicle access.

8

JOANNE

22 Sept 2024

·

Stayed 4 nights

This property is in a fabulous location right in the heart of Lisbon and easily walkable to tourist spots, restaurants etc. The staff were friendly and helpful. The hotel appears to be in the middle of renovations and our room smelled very strongly of fresh paint. We even requested to move rooms but the smell in the second room was equally strong. Our junior suite was spacious and well laid out but the furniture and drapes looked cheap given the room rates. The sleeper sofa was rock hard to sit on, the coffee tables were chipped and the fabric for the drapes and pillows was of poor quality. A few upgrades to the decor would really elevate the room.

10

Joseph

30 Nov 2025

·

Stayed 4 nights

Amazing staff. Clean room. Great location.

10

TRANG

14 Feb 2026

·

Stayed 5 nights

The location is excellent and room is clean.

10

Karen

4 Aug 2025

·

Stayed 2 nights

Very clean, nice rooms with superior air conditioning. Comfortable beds with nice bedding and very helpful front desk staff. Excellent breakfast buffet at their restaurant for a good value. The location is stellar, located between two main squares but only a two minute walk to each. You are in the center of everything--restaurants, shopping, sites. Lots of extra touches that are special. Free minibar in room with juice, beer and wine complementary. And cute kids toiletry kits in the room. We had a wonderful stay in Lisbon and the staff very friendly and there 24-7. Hotel is in an older building with modern decor. It has a smaller lobby and the cocktail lounge seemed to be closed but the restaurant was open early and closed late.

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Rooms

Modern, quiet rooms with soundproof windows, comfortable beds, and strong showers; many are spacious, and some offer balconies or views. A few guests found rooms small or with slanted ceilings, and occasional maintenance or noise issues were reported.

Related guest reviews

10

Marcio Antonio

1 Feb 2026

·

Stayed 1 night

Quarto impecável, ótimo Tamanho. Atendentes atenciosos. Disponibilidade de cafeteira e chaleira elétrica para fazer chá. Excelente localização. Voltaria a me hospedar.

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10

Stephanie

14 Oct 2025

·

Stayed 1 night

Die Lage des Hotels ist perfekt für einen kurzen Aufenthalt. Wir wurden sehr herzlich empfangen. Die Auswahl beim Frühstück war sehr umfangreich, mit frischem Obst, herzhaften und süßen Optionen. Leider war die Einrichtung des Zimmers schon etwas abgenutzt, es waren aber Renovierungsarbeiten angekündigt.

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10

Kazim

7 Aug 2025

·

Stayed 4 nights

Located in the heart of the city. Very fast check in and check out. Very spacious and comfortable rooms. Soundproof windows. Very friendly staff. We loved it.

10

Candace

26 Nov 2025

·

Stayed 2 nights

Hotel Santa Justa was perfect for walking throughout downtown, central location was so convenient. Room was spacious, modern & clean. Beds were very comfortable. Taxis prior to 10am were appreciated for ride to airport.

10

Krishna

21 Dec 2024

·

Stayed 3 nights

Right at the happening place. Old twin hotel so the walls are thin

10

David

30 Jul 2025

·

Stayed 2 nights

Everything about this property was excellent. Location, dining options and shopping all right next door. If you want to be in the middle of the action, this location can’t be beat. The rooms are very spacious and beds were very comfortable. We LOVED it here

10

Maria Salome

30 Oct 2025

·

Stayed 4 nights

The room was very very spacious and so comfortable for 3 people. Can’t say enough the size and comfort of the bathroom as well. Staff were friendly and helpful! The refillable drinks were appreciated! The hotel was so centrally located to lots of the pracas, must sees, shops and access to plenty of outdoor restaurants and desserts! Even caught street entertainment!

10

Keith

31 Jan 2025

·

Stayed 1 night

Walkable downtown location, clean, room had tiny balcony to sit out on, great shower + quality toiletries. I was upgraded to a top-floor junior suite with slanted ceilings. Folks my height (6’) need to watch their heads.

10

Shirley

9 Feb 2025

·

Stayed 4 nights

It was lovely staying at hotel Santa Justa, its location is excellent, right in the historical center of Lisbon, and yet it is quiet and the surrounding are clean and welcoming. Staff was friendly and helpful, the room was clean and comfortable, though it could use some more storage for clothes.

10

Rodiana

15 Oct 2025

·

Stayed 3 nights

Breakfast was great the room upgrade was not worth it. We were on 6th floor and the ceiling was slanted and it was hard to work. My husband is 6.2” and he kept hitting his head on the ceiling. Besides that the hotel is in a wonderful location and walkable everywhere.

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Service

Staff are widely praised as friendly, responsive, and helpful with upgrades, early check-ins, and arranging tours or taxis. Some guests mentioned occasional inconsistency at the front desk or inflexible policies.

Related guest reviews

10

JANAINA

1 Dec 2025

·

Stayed 4 nights

O Hotel Santa Justa Lisboa foi o último de uma viagem longa e sequência de seis hotéis. Ficamos muito satisfeitos com a nossa hospedagem. O hotel é lindo, um verdadeiro charme, com uma decoração incrível, muito bem localizado (próximo à Praça do Comércio, estação de Metrô do Rossio, Restauradores e Baixa do Chiado, paragem de bondes e estação de trem) e limpeza impecável. Nosso quarto e banheiro tinham um bom espaço, cama confortável, enxoval de excelente qualidade e amenities à disposição dos hóspedes. O café da manhã, servido em um restaurante muito aconchegante, era divino e bem variado. Ressalto, ainda, o excelente atendimento de todos os funcionários da recepção e do restaurante, todos muito simpáticos e atenciosos!

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10

deborrah

23 Aug 2025

·

Stayed 5 nights

Very friendly and helpful staff. Wished we had longer time to enjoy our stay here at the hotel and more time to explore Lisbon but unfortunately our flight got cancelled and our stay was shortened by 4 days. Wish their non refundable policy is a bit flexible for reasons beyond our control.

10

joe

16 Nov 2025

·

Stayed 6 nights

Wonderful hotel - great location - great staff - my to go to place when I’m in Lisbon.

6

Eileen

17 Nov 2025

·

Stayed 5 nights

The hotel itself is nice and clean. What stood out was how well cleaned my room was on a daily basis. The Housekeeping staff is superb and it shows throughout the property. The negative part would have to be the front desk. The whole week I was at this hotel, I only observed 2 front desk employees that ever had a smile on their face and made you feel welcomed. I come from the hospitality industry and the front desk is first impression. The guy that checked me in rarely looked me in the eye. On a positive note and later that evening, there was a different guy who helped me w/ the wi-fi…he was very accommodating and he actually eased my anxiety just by having a smile from time to time (he was also at check-out and mannerism was the same). Thank goodness, it wasn’t the guy who checked me in to help me w/ the wi-if. Another example of rudeness and unfriendliness is when I ask for directions, it seems they don’t want to help and seemed bothered if asked. My other disappointment, is how thin the walls are. I was awakened early every morning by noises coming from the hallways and other rooms next door. Get rid of the wooden floors….every time someone moved their chair from the above floor or the next room, IT.IS.LOUD. Location was good for me but I would choose another hotel the next time I am in Lisbon.

4

xena

19 Oct 2024

·

Stayed 7 nights

Staff not trained well for 4 stars hotel. Management not cooperating as 4 stars. You charged me for a night that i spent overnight on a plane due a mistake in reservations. They didnt not want to help in that regard and refund my room or half off for a night i wasnt even in lisboa. Manager simply said. Its policy! Very bad customer service relations. I wouldnt recommend you to friends and family.

10

anita

15 Oct 2025

·

Stayed 1 night

We stayed a second time as we returned to Lisbon from Algarve. Location is excellent, front desk attentive and helpful, restaurant across from hotel was convenient and very good! Highly recommend.

10

Charles

31 Jan 2026

·

Stayed 2 nights

Staff were super kind and helpful. Room very clean & comfortable. We have stayed here many times & it never disappoints

10

Sandra

31 Oct 2025

·

Stayed 2 nights

The service was amazing! Everyone went out of our way to assist. I have never stayed at a more service oriented place and genuinely so.

10

JAMES

26 Sept 2025

·

Stayed 1 night

The staff were super friendly and helpful! Received an early check-in which was awesome!

10

Robert

13 Jun 2025

·

Stayed 3 nights

Hugo Xavier and team are very helpful to my family to store our luggage before check in time including my daughter and son-in-law. They are catching the late flight to Athens for their honeymoon there. Thanks Santa Justa team Highly recommended Hotel in the centre of attractions in Lisbon.

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Location

Exceptionally central in Baixa near Rossio and public transport, ideal for walking to sights, restaurants, and shops. Because it’s on a pedestrian street, vehicle access and luggage drop can be tricky at certain hours.

Related guest reviews

10

Nestor

9 Jul 2025

·

Stayed 4 nights

Excellent location. Lots of shopping, restaurants, and easy to get on public and private transportation all within minutes of walking.

10

JANAINA

1 Dec 2025

·

Stayed 4 nights

O Hotel Santa Justa Lisboa foi o último de uma viagem longa e sequência de seis hotéis. Ficamos muito satisfeitos com a nossa hospedagem. O hotel é lindo, um verdadeiro charme, com uma decoração incrível, muito bem localizado (próximo à Praça do Comércio, estação de Metrô do Rossio, Restauradores e Baixa do Chiado, paragem de bondes e estação de trem) e limpeza impecável. Nosso quarto e banheiro tinham um bom espaço, cama confortável, enxoval de excelente qualidade e amenities à disposição dos hóspedes. O café da manhã, servido em um restaurante muito aconchegante, era divino e bem variado. Ressalto, ainda, o excelente atendimento de todos os funcionários da recepção e do restaurante, todos muito simpáticos e atenciosos!

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8

li

9 Oct 2024

·

Stayed 1 night

Great location within the Alfama district with lots of restaurants and walkable to major attractions. Not easy for tourists with large suitcases since the hotel is located in a pedestrian street which taxi can’t come in.

10

Eric T

4 Nov 2025

·

Stayed 5 nights

Great location

10

Gary

22 Mar 2025

·

Stayed 2 nights

Superb staff, rooms and location

10

ShengLing

27 Feb 2026

·

Stayed 5 nights

地點很好，就在市中心，離地鐵Rossio站很近，房間雖然有些舊但乾淨且空間大，飯店非常的友善，有免費的mini bar，內有礦泉水、氣泡水、可樂及啤酒，且可每天免費補充，人員的服務態度也很不錯。

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10

Alexander Victor

27 Sept 2025

·

Stayed 5 nights

Loved staying at Hotel Santa Justa in Lisbon. This was an ideal base for our Portugal vacation. The room, services and amenities of the hotel were splendid and the onsite restaurant Elvador is superb! The hotel is located in the heart of downtown and just steps from the metro and common meeting places for day tours. The complementary refilling of the mini-fridge was a nice touch. Thank you Santa Justa for making our vacation so memorable!!

10

Lisa

31 May 2025

·

Stayed 2 nights

Great location for seeing Lisbon.

10

luciano

21 Oct 2025

·

Stayed 5 nights

The staff was very helpfull and gentil

10

Matias

23 Mar 2025

·

Stayed 4 nights

The hotel was very clean and in an excellent pedestrian way

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Dining

Breakfast and the Elevador restaurant are often praised for quality and variety, with enjoyable Fado evenings. A minority found the breakfast average or not worth the price.

Related guest reviews

10

JANAINA

1 Dec 2025

·

Stayed 4 nights

O Hotel Santa Justa Lisboa foi o último de uma viagem longa e sequência de seis hotéis. Ficamos muito satisfeitos com a nossa hospedagem. O hotel é lindo, um verdadeiro charme, com uma decoração incrível, muito bem localizado (próximo à Praça do Comércio, estação de Metrô do Rossio, Restauradores e Baixa do Chiado, paragem de bondes e estação de trem) e limpeza impecável. Nosso quarto e banheiro tinham um bom espaço, cama confortável, enxoval de excelente qualidade e amenities à disposição dos hóspedes. O café da manhã, servido em um restaurante muito aconchegante, era divino e bem variado. Ressalto, ainda, o excelente atendimento de todos os funcionários da recepção e do restaurante, todos muito simpáticos e atenciosos!

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6

Synthia

23 Oct 2025

·

Stayed 1 night

Our room was very small. Our Tv didn’t work. Our AC wouldn’t keep running and our toilet had an issue. This was a very expensive room for the night and we were quite disappointed in the condition of it for what we paid. The breakfast was ok but the scrambled eggs were underdone, yogurt was warm and there wasn’t a great selection of food.

10

Finn

14 Feb 2026

·

Stayed 2 nights

Nice location Helpful staff. Fantastic restaurant Will return

10

Sarah

3 Nov 2025

·

Stayed 5 nights

Very spacious, modern room in a hotel in a convenient central location in Lisboa. Nice breakfast and friendly staff. Fado night enjoyable

10

Mary Jo

23 Apr 2025

·

Stayed 3 nights

The hotel was fantastic. The restaurant as well. We really enjoyed our stay. And the staff was helpful during our stay. We highly recommend this hotel.

10

luciano

21 Oct 2025

·

Stayed 5 nights

The staff was very helpfull and gentil

10

ANDREA

8 Feb 2026

·

Stayed 1 night

Hotel maravilhoso Café da manhã delicioso

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6

John

7 Oct 2024

·

Stayed 3 nights

Buffet was not good. Coffee made by machine and limited food options

10

Cindy

20 Jun 2025

·

Stayed 2 nights

This hotel had excellent service and continuously surprised us with little tokens such as chocolates, cookies, and various other treats. It is well located and convenient. Breakfast was very good and included many delicious options.

10

Penny

4 Sept 2024

·

Stayed 2 nights

Fantastic central location just off Rua Augusta. Spacious lovely room! Great breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $216	10 $295	11 $197	12 $142	13 $139	14 $186
15 $126	16 $148	17 $146	18 $111	19 $159	20 $135	21 $221
22 $134	23 $123	24 $156	25 $204	26 $135	27 $170	28 $181
29 $134	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $132	3 $131	4 $179	5 $199
6 $205	7 $148	8 $132	9 $132	10 $136	11 $143	12 $148
13 $129	14 $132	15 $129	16 $126	17 $129	18 $141	19 $151
20 $148	21 $175	22 $140	23 $138	24 $163	25 $200	26 $227
27 $227	28 $314	29 $323	30 $362	31 $383

Hotel Santa Justa

Prices for Hotel Santa Justa

Monthly average prices

About this property

Location

Room options

Family Room

Quarto Confort Individual

Comfort Room

Superior Room

Junior Suite (Family I)

Comfort Room (Interior)

Junior Suite (Family Ii)

Suite

Guest reviews of Hotel Santa Justa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Santa Justa

Prices for upcoming dates

Business details