Is parking available at the property?

Free self-parking is available on-site, but it is limited. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately PHP 1888 for adults and PHP 944 for children.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of PHP 2950 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Pasig, within a 5-minute drive of SM Megamall and Greenhills Shopping Center. It is approximately 14.2 km from Ninoy Aquino International Airport.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The pool is available for guests to enjoy during operational hours.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of PHP 2100 per day. Advance request or confirmation is required for availability.

Marco Polo Ortigas Manila: Luxury Stay in Pasig

Average nightly price at Marco Polo Ortigas Manila by month, last 12 months (USD)
Month	Average price
January	$122
February	$131
March	$125
April	$138
May	$129
June	$122
July	$123
August	$112
September	$104
October	$124
November	$144
December	$135

What guests think

At Marco Polo Ortigas Manila, travelers repeatedly praise warm, professional staff, clean and spacious rooms with great views, and strong amenities like an indoor pool, spa, gym, and a rooftop bar close to major shopping and dining.

Reaching the airport can take a long time due to traffic, and some rooms pick up nightlife noise. Breakfast and on-site dining receive praise for variety and the executive lounge, yet several reviews cite inconsistent food quality or service and higher prices; occasional queues and a dress code at breakfast appear. A few guests noted elevator logistics and sporadic room maintenance or cleanliness issues. Overall, expect a comfortable, full-service stay with standout amenities in Ortigas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the indoor pool, spa, gym, and executive/club lounge; the rooftop bar is also noted. Some mention confusing or slow elevators and occasional maintenance hiccups.

Related guest reviews

10

Arcalli

Mar 11, 2025

·

Stayed 2 nights

We were able to upgrade to the executive lounge for a nominal fee and it was worth it. The staff there bent over backwards to serve us. The food options were perfect for a full breakfast or for appetizers in the evening. The Guest Relations team under Maica (Teody, Kylie, Chef Nica) even gave my husband some pastries and balloon for his bday. Now that's service! We also had a family reunion at the buffet and it was outstanding. The staff was patient as some of our relatives were delayed. We've stayed at this Marco Polo several times over the years and the property continues to be well maintained and pristine. We'll return again!

10

Jacob

Aug 16, 2025

·

Stayed 6 nights

Very friendly staff and great accommodations option with gym, restaurants and a rooftop bar.

10

Damian

Nov 4, 2024

·

Stayed 4 nights

Our stay was relaxing yet refreshing. We availed the use of the gym, swimming pool, and hot tub. They were all very nice. But the massage afterwards was to die for. We will definitely be staying here again.

10

Mel

Mar 28, 2025

·

Stayed 3 nights

Business friendly, nice Executive Lounge and Staff

10

Greg Matthew

Jul 24, 2024

·

Stayed 2 nights

The amenities (most especially the indoor heated swimming pool) were what I liked best about my stay. Staff were also very friendly and accommodating.

10

Nobuyoshi

Sep 18, 2024

·

Stayed 3 nights

5 star hospitality, amenities, rooms, spa, free sauna/jacuzzi, amasing breakfast buffet.

10

Paul

Apr 14, 2024

·

Stayed 2 nights

This is a great hotel in a good area. Walking distance to great shopping. Staff is exceptional. Pool on the 22nd floor is very nice and relaxing. It is worth getting a hotel like this further from the airport.

10

stella

Aug 3, 2024

·

Stayed 2 nights

Very helpful gym instructors! Clean Flow and Spa Facility, accommodating staff from all areas (lobby, check in staff, elevator staff, security, dining staff and housekeeping, especially gym and swimming staff! Love them!

10

Jerwin

Jul 21, 2024

·

Stayed 3 nights

First, I love the view from my room. Friendly staff! Excellent food options. Definitely upgrade to the VIP lounge so you have access to light food and drinks until 10pm (last call for orders at 7:30). They make good cappuccino if that what’s your in too. You also get a discount at the restaurant if you are a guest at the hotel. Rooms are very clean which a person with germ phobia like me will appreciate. There’s a lot of people but the friendly staff take time to remember you by your first name. Nice gym, nice pool but I don’t get a time to check it out. I planned to eat out but the restaurant in the property kept me satisfied so I just stayed in. Lastly, I’ve stayed at many 5 stars hotel in Manila and I can now say, I added this hotel to one of my favorites. This is my first time here but highly recommend this hotel.

10

Paul

Jul 24, 2024

·

Stayed 6 nights

The 20m indoor pool with spa pool on the 22nd floor is amazing. The food is awesome rooms are amazing and staff are professional and polite. It is a hotel for business travellers, solo travellers and families.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised across rooms and common areas. A small number of reviews report issues such as mold, odors, or missed bathroom details.

Related guest reviews

10

hyukhoon

Nov 22, 2025

·

Stayed 3 nights

객실 엄청 깨끗하고.. 뷰 좋고.. 시설 좋아요

Translate

10

Christine Joy Lorenzana

Nov 24, 2025

·

Stayed 7 nights

You can never go wrong with Marco Polo. The rooms are well designed, always clean. Staff is always helpful and available. Amenities are top notch, easy access to transport and the major malls in the area. Literally cannot go wrong with Marco Polo.

10

Sue Phay

Mar 9, 2025

·

Stayed 2 nights

I had a good stay at the hotel. Room was clean, housekeeping did a tremendous job. Staffs were all very helpful. Breakfast was good too. Convenient to walk to nearby places.

10

Elnore

Mar 11, 2024

·

Stayed 2 nights

Clean and well kept room/hotel

10

Deniz

Mar 16, 2023

·

Stayed 1 night

The staff is excellent, the amenities at the hotel are also great. Especially the flow spa is TOP NOTCH & the gym next door is also satisfactory. My bath tub was dirty however and not properly cleaned I have taken pictures as well this is not acceptable from a 5 star hotel. Besides this and the room window view where one was constantly confronted with construction workes who without blinking kept starring at one from the neighboring construction site, the hotel as well as room were top notch.

10

Yolanda

Jun 10, 2023

·

Stayed 4 nights

This is the first time i stayed at Marco Polo and I was not disappointed. The staff are very polite and they were nice. The breakfast was really good, and a lot of options to choose from. The room is clean, I love the rain shower head. The only thing I noticed in the bathroom is, the floor in the shower door. I”m not sure if it’s molds on the floor or just needs more cleaning. Overall, we had a wonderful experience and will definitely consider to stay here again if we ever visit the Philippines in the near future.

2

Reigner S.

Sep 22, 2025

·

Stayed 5 nights

We were taken care really well in the past (2019 and 2022) and the first 11 days of our stay for Aug-Sept 2025. Though, on our last check-in on Sept 15-20, the bathroom was full of black mold, stains on bed sheet and shower drain clogged/flooded. We had to be transferred three times and the final room we were put on was nice and clean but had zero views and pretty sure the opposite building can see us clearly on our window, hence we spent most of the time with closed window curtains. On our first check-in for Aug 30-Sept10, 2025. The staff including the manager took really care of us, upgrading our room and making sure we had a nice view! Somehow, the staff on our check-in for Sept15-20, 2025 was a bit uptight, they hesitated to put us in a upgraded room with a nice view, they finally put us in upgraded room with zero view after complaining for the third time and showing them pics of the bathroom molds, stains… Maybe time to try a different hotel if Marco Polo rooms have molds and bed sheet stains… Although, other staffs were awesome! Some guards greeted properly while other guards on the parking lot were a snob! One guard was really helpful, he asked if I would like to save the parking spot since there will be a lot of guests that day attending a convention.

10

Lisa

Dec 6, 2025

·

Stayed 2 nights

Wonderful stay - clean, comfortable and spacious room. Staff always friendly and attentive.

10

YEONGJI

Apr 6, 2025

·

Stayed 3 nights

Very clean staffs are kind

6

Mary Jane

Feb 9, 2025

·

Stayed 3 nights

Its a busy ,older hotel. My room although non-smoking smells like cigarette smoke, mini bar was leaking within me using it. The staff are mostly friendly, attentive, helpful. The buffet offered array of different dishes, very exquisite.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with good layouts, strong A/C, and impressive views; bathrooms are well equipped. Some guests mention dim lighting, outside noise, or occasional in-room issues like TV signal or older fixtures.

Related guest reviews

4

Kirk

Sep 14, 2023

·

Stayed 3 nights

The woman who checked us in was very nice. Later found out the the TV had no signal. They said I should have received a notice. Was told about it during the check in. I noticed water leaking down the wall from something upstairs. The room was dark. Not enough light. Room was very noisy. Could hear all the street noise. Won’t be back. Going back to Makati Diamond.

8

Lee Hai

Oct 13, 2023

·

Stayed 4 nights

Good location and near to eatery and Ayala mall. Try to stay in rooms away from the road and away from MetroWalk as it is very noisy and there can be loud music if you are a light sleeper. Overall rooms are clean , breakfast spread is sumptuous, rooms are clean, toilet are stuffed with Amenities and bed is comfy (pillow too soft though). And the hotel even features a rooftop bar which has an outdoor area for a bird’s eye view of the city!

10

Leonard

Jun 15, 2025

·

Stayed 3 nights

You owe it to yourself to stay here, even if only 1 night. From Nicola at the front desk to perfect rooms, and a dining experience that rivals the best symphony. Everything in the correct order, perfect timing, spectacular movements and climactic finish. If your in Manila you would be doing an injustice not to stay at the Marco Polo.

10

Kenan

Dec 14, 2024

·

Stayed 8 nights

Best hotel. Except the noise one time when there was a party lol

10

Tiana

Oct 12, 2025

·

Stayed 3 nights

Great experience! Lots of amenities including in room massages, 24hr gym, beautiful dining, and awesome pool! Staff are absolutely amazing and nice and helpful! My only recommendation would be a toilet update but the shower/bath was very nice

10

Dennis

Oct 9, 2023

·

Stayed 2 nights

Room light is too dimmed

10

Jacalyn

Aug 1, 2024

·

Stayed 2 nights

Loved the view from our room, the layout was great. I enjoyed the tub and the size of the bathroom was great. Nice comfy bed!

10

Lisa

Dec 6, 2025

·

Stayed 2 nights

Wonderful stay - clean, comfortable and spacious room. Staff always friendly and attentive.

10

Gregory

Nov 28, 2025

·

Stayed 14 nights

The nightlife at night was a little loud but that’s Manila. Overall great and the staff bent over backwards at ever moment.

10

WONG

Dec 11, 2023

·

Stayed 3 nights

One of the best hotel room which I have stayed in Manila, much better than the famous S on EDSA. Spacious room with great view. Separate shower, bathtub and toilet area with two sinks. One complaint is the lift system which can be confusing, and quite slow due to high floor and occupancy. Second its breakfast restaurant is relatively small, had to wait for 10-15 min everyday to get a table.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with many noting friendly, professional, and responsive staff across departments and quick handling of requests. A minority report slow or inconsistent restaurant service, billing or access hiccups, and occasional attitudes.

Related guest reviews

10

Howard

Feb 7, 2025

·

Stayed 3 nights

My wife and I have returned to Marco Polo about three times and always find the hotel a pleasant place to stay. Conditions are good, breakfast is excellent, and staff are attentive, helpful, and cheerful.

10

Annabelle

Nov 14, 2025

·

Stayed 9 nights

Excellent service, professional staff, beautiful hotel.

6

John

Apr 18, 2024

·

Stayed 1 night

This hotel is overall nice. But they still have issues with the staff. Restaurant service quite poor for a 4 star hotel. My wife and I were seated at breakfast. They asked our drink order. Water and latte. After we went to get our food at the buffet nothing had been served. They had put empty glasses on our table. The water was 20 feet away. You would think that at an upscale restaurant, they would make it a priority to serve water to the patrons. And they didn't know how to make a latte. They drinks came luke warm. I asked the manager. They made two new lattes. One was hot. The other luke warm again. Not good for a high end hotel. Also at break time, all the sofas for the guests at the lounge/check in were occuppied by employees texting on break, for maybe 30 minutes. Is there no break area for employees. I have never seen in a hotel, and a highly rated one at that, the employees on break occupying the check in area and relaxing on their phones. Also, as with the bad service, the bar upstairs, I ordered wine and accompanying water. The waiters forgot the water two times. I had to walk to the bar and ask the bartender for water. Turns out there was no bottled water at the bar, and they had to go get it somewhere else. When the waiter came back he had an attitude. I had to ask for water 3 times. Marco Polo should improve their staff training.

10

Richard

Feb 6, 2023

·

Stayed 3 nights

In my experience, what sets the Marconi Ortigas apart from the other 5-star properties at which I have stayed, is the staff. From the friendly and professional members working the entrance to the front desk, it was all wonderful. Special note is appropriate for the skilled and excellent staff members working the Concierge Desk. The airlines misplaced my luggage and I was having no luck with them. In comes the MarcoPolo concierge desk to the rescue! I couldn't ask for better or more personal service. They made my problem their problem and solved in a matter of hours. Whenever I return to Manila, I won't consider staying anywhere els than the MarcoPolo, Ortigas.

10

Eunice Cheska

Nov 3, 2023

·

Stayed 6 nights

Always a wonderful stay at Marco Polo hotel! Commendable and excellent staff! They’re highly trained and treat every customer with genuine care and always willing to help! Keep it up! :)

10

Sherilyn Grace

May 26, 2025

·

Stayed 1 night

Got to check in early which was perfect. Received my cake amenity as a gold member. It was just later than expected but staff handled it in the best way possible.

6

Haresh

Mar 31, 2024

·

Stayed 3 nights

Service in the breakfast to poor they forget the others and take long time And not bring together really slow and poor Plus food nor replace in time means so many dishes was empty during breakfast time . Need to check this .

6

John

Jul 8, 2024

·

Stayed 1 night

This property is pretty and the rooms are so nice. Service is terrible. Luckily there is a 711 downstairs. If you want good service at breakfast -- forget it. Good service on 24th floor bar -- forget it. Good service at VU bar? Forget it. Getting a water for a customer results in confusion and delays. Clearly the staff is not well trained. I ordered room service. Two items. They forgot to bring one and sent to a different room. At a 4-5 star hotel, the idea is to relax. Not possible here with all the mistakes.

10

Anthony

Jan 21, 2025

·

Stayed 10 nights

Very impressed with, and grateful for, the hotel staff’s efficiency, professionalism. All requests were handled within minutes. Hotel staff members are very courteous.

10

Ma. Filipina

Nov 7, 2025

·

Stayed 1 night

Wonderful hotel, easy check-in, and very professional staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient Ortigas location within walking distance of multiple malls and dining. Several reviews note heavy traffic and long airport transfers, and a few mention area noise at night.

Related guest reviews

10

PEDRO

Jan 13, 2024

·

Stayed 3 nights

Near SM mall

10

Nealson

Feb 28, 2024

·

Stayed 5 nights

Great location

8

James

Aug 21, 2025

·

Stayed 2 nights

Nice hotel b it very far 2hrs from Airport in peak hour. Room was nice and facilities good. Toilet couldn’t flush turds down but that was eventually fixed. Good enough to stay at and eat Jollie Bee HQ chicken 24hours a day next door.

10

Annabelle

Nov 11, 2025

·

Stayed 3 nights

This is a beautiful hotel and centrally located, close to shopping malls and restaurants. The entire staff were so helpful and always professional, I was so impressed and they made my stay comfortable and enjoyable. I highly recommend this hotel to anyone looking for higher end facilities and top notch service.

10

Paul

Apr 14, 2024

·

Stayed 2 nights

This is a great hotel in a good area. Walking distance to great shopping. Staff is exceptional. Pool on the 22nd floor is very nice and relaxing. It is worth getting a hotel like this further from the airport.

10

Paul

Jan 22, 2025

·

Stayed 5 nights

Right opposite Jollibee Tower. Very convenient.

10

Alfonso Luige

Aug 15, 2024

·

Stayed 4 nights

close to the malls

10

Kimiko

Jun 23, 2024

·

Stayed 1 night

外観からは想像できない素敵なホテルでした。大渋滞エリアにあるためか、夕方タクシーが呼べず、３時間くらいモールで過ごしました😢

Translate

10

James

Aug 18, 2025

·

Stayed 2 nights

Good 2 day work stay. Hotel is nice and service is good. Buffee breakfast is okay also. Far from the international airport 2 hours in peak hot traffic!!

10

Ernie

Feb 24, 2024

·

Stayed 6 nights

A very nice hotel to stay in while in Manila. Convenient and relatively central.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast, executive lounge offerings, and on-site restaurants are often enjoyed, with variety highlighted. However, several guests report inconsistent breakfast quality or service, occasional queues and dress code enforcement, and prices that feel high for drinks and room service.

Related guest reviews

10

aida

Aug 2, 2023

·

Stayed 3 nights

This is a long stop before my international flight and I needed a good rest as well as shopping. I’m so happy I tried this hotel. Very convenient to shopping malls and restaurants. Quite, clean with a nice view. Gave me excellent service from the entrance to my room. Housekeeping and bellmen were commendable. Your check in counters were also courteous and accommodating!

10

Arcalli

Mar 11, 2025

·

Stayed 2 nights

We were able to upgrade to the executive lounge for a nominal fee and it was worth it. The staff there bent over backwards to serve us. The food options were perfect for a full breakfast or for appetizers in the evening. The Guest Relations team under Maica (Teody, Kylie, Chef Nica) even gave my husband some pastries and balloon for his bday. Now that's service! We also had a family reunion at the buffet and it was outstanding. The staff was patient as some of our relatives were delayed. We've stayed at this Marco Polo several times over the years and the property continues to be well maintained and pristine. We'll return again!

8

Mikal

Jul 19, 2023

·

Stayed 1 night

Quite decent hotel. The staff is very friendly and service minded. The rooms had a great size and everything you need is there. The gym was decent with good equipement. The breakfast was super good, and had lots to choose from. The hotel also have an skybar with a wide view of the city (180 degrees). The price of the rooms are fair, but the bar/restaurants etc are way overpriced (taste decent but nothing exceptional). Example: I payed around 600 php for a standard mango shake. The day after I checked in at Shangri-la and orderd a mango shake and it taste excellent, and cost half the price. So to sum it up, a pleasent stay with fair price for the room but slightly overpriced when buying food drinks. Service and hospitality are on point.

4

DEAN

Mar 7, 2025

·

Stayed 3 nights

I book this hotel based on my experience at Marco Polo, Cebu City, the Breakfast is Amazing and Alot of choices, sadly Marco Polo Pasig Breakfast was Horrible and nothing like MP CEBU, at $25 US @ day its pricey, as well as MP CEBU breakfast was included in my booking, MP PASIG i had to add it on separate, but thatcalso allowed me to ask them to remove it from my bill, I did ored the Room service Cesar Salad and french fries, but not worth the $40 US Charge, I transfered to Seda Norh, Great hotel great food.

10

Kimberly

Nov 1, 2025

·

Stayed 3 nights

Close to lots of shopping Pool great and club breakfast awesome

8

Belen

Feb 13, 2023

·

Stayed 1 night

Room is very nice and clean. But buffet selection was very limited. Staff were all nice.

6

Haresh

Mar 31, 2024

·

Stayed 3 nights

Service in the breakfast to poor they forget the others and take long time And not bring together really slow and poor Plus food nor replace in time means so many dishes was empty during breakfast time . Need to check this .

10

jaap

Aug 12, 2023

·

Stayed 4 nights

No complaints at all. Everything was great, excellent actually. Room, service, breakfast offering, etc. One thing that was disappointing was the Chinese restaurant, which didn't seem to have the same high standard of service as the rest of the hotel. Nor did we find the meals we ordered of particularly high quality. Other than this, I highly recommend a stay at this hotel.

10

Errol

Jul 28, 2023

·

Stayed 2 nights

My family enjoyed everything this hotel provided. The pool, spa and restaurants are amazing. Rooms are amazing cold drinks and snacks for a small price and every bath toiletries are provided you don’t need to bring anything. Must have the city view once you book.

10

Jerwin

Jul 21, 2024

·

Stayed 3 nights

First, I love the view from my room. Friendly staff! Excellent food options. Definitely upgrade to the VIP lounge so you have access to light food and drinks until 10pm (last call for orders at 7:30). They make good cappuccino if that what’s your in too. You also get a discount at the restaurant if you are a guest at the hotel. Rooms are very clean which a person with germ phobia like me will appreciate. There’s a lot of people but the friendly staff take time to remember you by your first name. Nice gym, nice pool but I don’t get a time to check it out. I planned to eat out but the restaurant in the property kept me satisfied so I just stayed in. Lastly, I’ve stayed at many 5 stars hotel in Manila and I can now say, I added this hotel to one of my favorites. This is my first time here but highly recommend this hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $132	16 $122	17 $125
18 $124	19 $129	20 $111	21 $127	22 $122	23 $113	24 $115
25 $108	26 $113	27 $121	28 $124	29 $114	30 $102	31 $104

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $109	3 $118	4 $119	5 $108	6 $117	7 $106
8 $114	9 $146	10 $235	11 $193	12 $126	13 $120	14 $103
15 $110	16 $107	17 $113	18 $120	19 $122	20 $117	21 $109
22 $107	23 $112	24 $120	25 $115	26 $112	27 $119	28 $117
29 $116	30 $116

Marco Polo Ortigas Manila

Prices for Marco Polo Ortigas Manila

Monthly average prices

About this property

Location

Room options

Club Room

Premier Room, 1 King Bed

Superior Room

Deluxe City View Twin Room

Premier Room

Deluxe Mountain View King Room

Standard Twin Room

Standard Room

Superior Suite, 1 King Bed

Guest reviews of Marco Polo Ortigas Manila

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Marco Polo Ortigas Manila

Considering this hotel for your Pasig trip?

Prices for upcoming dates