Is parking available at the property?

Complimentary on-site parking is available for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered at approximately PHP 450 per person. Breakfast is served each morning.

Are pets allowed at the property?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time starts at 14:00 and check-out time ends at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available, and guests can arrange transfers through the hotel.

What accessibility features does the property offer for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Ortigas Center, Pasig City, close to SM Megamall and Bonifacio High Street. It is also near attractions like BGC Arts Center and Manila Ocean Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Privato Ortigas Hotel in Pasig

Average nightly price at Privato Ortigas by month, last 12 months (USD)
Month	Average price
January	$30
February	$27
March	$26
April	$27
May	$28
June	$30
July	$30
August	$30
September	$28
October	$26
November	$28
December	$29

What guests think

At Privato Ortigas, travelers consistently praise the friendly, helpful staff and convenient location near malls and dining, while feedback about rooms and facilities is mixed due to maintenance problems, cleanliness inconsistencies, and some dated or limited amenities.

Several reviews report unreliable hot water, weak water pressure, slow elevators, small or dark rooms, and occasional noise from traffic or nearby work. Cleanliness concerns recur in mentions of musty odors, mold, pests, and worn or discolored towels, though a number of guests also describe clean spaces. On-site dining options are limited or closed at times, and breakfast quality ranges from disappointing to enjoyable. Expect friendly service and a convenient base with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The rooftop bar/restaurant is reported closed or unavailable, and the elevators can be slow for the building's size.

Related guest reviews

8

Ferdinand

Dec 3, 2023

·

Stayed 3 nights

Elevator was slow to call

8

Michael

Jan 22, 2025

·

Stayed 12 nights

Place is clean, staff is professional. Sometimes conflicting answers. Was initially told guests were allowed, but when tried to bring my wifes family, was told 500 pesos per head for them to swim. No bar, water pressure was ok, and they did have broad rain style heads, but “hot” water was barely above room temp. 2 elevators serving 22 story building can be slow, especially during service hours. There is a restaurant on floor 6, seemed a little pricey compared to nearby restaurants in malls. Did not eat there, so can’t speak to quality. In house laundry service is available, but not daily, and is pricey at 100P per article. Lava Bien laundry is in 5 mins walking distance, can do overnight service, and is quite economical. All in all, a reasonable and economical hotel within 20-30 minutes of Pasig.

6

Stuart

Jan 15, 2024

·

Stayed 3 nights

We arrived late , i get it, but nobody told us about facilities in the hotel . Found the room a bit dirty bathroom floor in shower needs a good cleaning as. It a little slippery when having shower . No face or hand towels available just 2 bath towels . Had to ask to get room cleaned after 3 night. Staff were friendly and tried to help us with some transportation needs. We did get help after a google search. Security guards outside were great supper helpful and pointed us in the right direction. Location is great close to shopping and other amenities. Experience wasn't bad but a few little things could really improve this hotel.

8

Jun

Jun 16, 2023

·

Stayed 2 nights

The staff at Privato was superb!!! The facility itself needs a little renovation. It is closed to just about everything.

10

Charles

May 1, 2024

·

Stayed 5 nights

The hotel is clean with updated amenities throughout the hotel. The area surrounding the hotel has everything anyone can want as far as shopping dining and entertainment. The staff are professional friendly and supportive. My only issue is they closed the roof deck restaurant/bar during Covid and they haven’t opened it back up yet .

6

Maria Celeste

Nov 10, 2024

·

Stayed 3 nights

Average, the rooms are tiny which is ok but it smells musty. Could have better towels as they were old and discolored. Only 2 elevators for more than 20 floors.

2

Andrew

Nov 21, 2025

·

Stayed 3 nights

I cannot think of a single good thing to say. No hot water, ironing boards and irons that don’t work, no noise insulation from the traffic so you can’t sleep. They say there is a bar and restaurant, the are always closed. Breakfast is the worst I have ever experienced in a hotel. Unless you are on a shoestring budget and expect a youth hostel experience - stay away !

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: several guests report ants, cockroaches, mold, odors, and worn or stained towels, while others found areas and rooms clean.

Related guest reviews

4

Frederick A.

Mar 3, 2025

·

Stayed 26 nights

First of all, I didn't like the fact that the price of the rooms and the price of the breakfast were increased with no noticeable changes from my first visit in 2024. I didn’t like it when I would sometimes receive bloodstained towels and sheets. I didn't like the fact that I had to be moved to another room after I had arrived because the first room had a very loose toilet seat, the sink faucet was not secured and the shower sprayed water on the ceiling. The second and third rooms they moved me to had the same issues. The fourth room seemed okay, but there was always a very bad smell coming from the bathroom drain and there were cockroaches of various sizes that were seen in the bathroom area. I reported these issues but received no relief or compensation for my awful experiences. I will never stay at that hotel again, and will not recommend it to anybody.

2

ernesto

Jan 12, 2024

·

Stayed 1 night

The lights and a/c did not work when I arrived. Maintenance came to fix. But next day same problem. Also white towels had turned grayish and have not been replaced.

4

Kahn

Mar 10, 2025

·

Stayed 1 night

The hotel is not kept well. Stairway leading to parking and lobby was quite dirty and sad. The room was dark and no loghts at the shower area. Outdated TV and it was lopsided. There is a need to purchase new linens.

10

Leonora

Jan 23, 2023

·

Stayed 5 nights

Staff were great and the facilities was clean.

6

Stuart

Jan 15, 2024

·

Stayed 3 nights

We arrived late , i get it, but nobody told us about facilities in the hotel . Found the room a bit dirty bathroom floor in shower needs a good cleaning as. It a little slippery when having shower . No face or hand towels available just 2 bath towels . Had to ask to get room cleaned after 3 night. Staff were friendly and tried to help us with some transportation needs. We did get help after a google search. Security guards outside were great supper helpful and pointed us in the right direction. Location is great close to shopping and other amenities. Experience wasn't bad but a few little things could really improve this hotel.

4

Rommel

Jul 11, 2025

·

Stayed 1 night

Our room has lots of ants. The washroom lots of molds and shower towels are color gray not color white anymore looks like a rag.. needs deep cleaning.

8

Rommel

Nov 9, 2025

·

Stayed 1 night

Clean, friendly staff

10

Daniel

Aug 24, 2024

·

Stayed 7 nights

Staff was great. Enjoyed the breakfast options each morning. Very clean. Lots of food and shopping options close by. Walkable.

6

Maria Celeste

Nov 10, 2024

·

Stayed 3 nights

Average, the rooms are tiny which is ok but it smells musty. Could have better towels as they were old and discolored. Only 2 elevators for more than 20 floors.

6

Gabino Perez

Nov 27, 2023

·

Stayed 1 night

It was nice that they provided tooth brushes and slippers. They let me keep my luggage with them while i went out to eat.(Upon checkout) The bathroom had a strong order like smoke, mixed with pee.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and can feel dated or dark, with maintenance issues like unreliable hot water, weak water pressure, odors, and occasional faulty fixtures. Wi-Fi is slow in some stays.

Related guest reviews

4

Frederick A.

Mar 3, 2025

·

Stayed 26 nights

First of all, I didn't like the fact that the price of the rooms and the price of the breakfast were increased with no noticeable changes from my first visit in 2024. I didn’t like it when I would sometimes receive bloodstained towels and sheets. I didn't like the fact that I had to be moved to another room after I had arrived because the first room had a very loose toilet seat, the sink faucet was not secured and the shower sprayed water on the ceiling. The second and third rooms they moved me to had the same issues. The fourth room seemed okay, but there was always a very bad smell coming from the bathroom drain and there were cockroaches of various sizes that were seen in the bathroom area. I reported these issues but received no relief or compensation for my awful experiences. I will never stay at that hotel again, and will not recommend it to anybody.

2

ernesto

Jan 12, 2024

·

Stayed 1 night

The lights and a/c did not work when I arrived. Maintenance came to fix. But next day same problem. Also white towels had turned grayish and have not been replaced.

4

Kahn

Mar 10, 2025

·

Stayed 1 night

The hotel is not kept well. Stairway leading to parking and lobby was quite dirty and sad. The room was dark and no loghts at the shower area. Outdated TV and it was lopsided. There is a need to purchase new linens.

8

Michael

Jan 22, 2025

·

Stayed 12 nights

Place is clean, staff is professional. Sometimes conflicting answers. Was initially told guests were allowed, but when tried to bring my wifes family, was told 500 pesos per head for them to swim. No bar, water pressure was ok, and they did have broad rain style heads, but “hot” water was barely above room temp. 2 elevators serving 22 story building can be slow, especially during service hours. There is a restaurant on floor 6, seemed a little pricey compared to nearby restaurants in malls. Did not eat there, so can’t speak to quality. In house laundry service is available, but not daily, and is pricey at 100P per article. Lava Bien laundry is in 5 mins walking distance, can do overnight service, and is quite economical. All in all, a reasonable and economical hotel within 20-30 minutes of Pasig.

8

JOSE RENE

Jan 13, 2025

·

Stayed 3 nights

Wifi is really slow. Being in ortigas business area the wifi could be better.

2

SAMDO

Oct 30, 2023

·

Stayed 3 nights

shower head is quite inconvenice as it can't cover my body and water was so small pressure to have proper shower. other is fine.

8

Norely

Dec 10, 2022

·

Stayed 3 nights

TV is too small but overall, the place was great.

6

Maria Celeste

Nov 10, 2024

·

Stayed 3 nights

Average, the rooms are tiny which is ok but it smells musty. Could have better towels as they were old and discolored. Only 2 elevators for more than 20 floors.

4

Simon

Sep 15, 2025

·

Stayed 2 nights

Very noisy had to move rooms due to building work and no hot water when I wanted to shower.

6

Gabino Perez

Nov 27, 2023

·

Stayed 1 night

It was nice that they provided tooth brushes and slippers. They let me keep my luggage with them while i went out to eat.(Upon checkout) The bathroom had a strong order like smoke, mixed with pee.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff and security are frequently praised for being friendly, professional, and helpful. However, procedures and follow-through can be inconsistent, with occasional check-in delays, conflicting information, and limited response to reported issues.

Related guest reviews

8

Laurence

Jun 8, 2024

·

Stayed 5 nights

The service was great.

8

Charles

May 9, 2024

·

Stayed 2 nights

The hotel is located close to everything you need the staff are professional always willing to assist.

10

Mira

Jan 1, 2025

·

Stayed 12 nights

The staff was amazing.

2

Jun

Jul 5, 2023

·

Stayed 1 night

We checked in late at around 6:45 pm. Our room is still unavailable. We were first in line but instead of us being helped first, the lady working the counter took two other guest instead. Waited and waited for our luggages to be brought to our room. We called twice but still no luggages. We had to go back to check in desk to retrieve our luggages. There was no free bottles of water in the room. Usually there are two in the room. There were two small roaches wandering in the bathroom. Overall it was the worst experience we ever had at this hotel. We stayed here a couple of times before but it wasn’t this bad.

10

Daniel

Sep 10, 2024

·

Stayed 9 nights

Staff was wonderful! So nice and polite.

8

Michael

Jan 22, 2025

·

Stayed 12 nights

Place is clean, staff is professional. Sometimes conflicting answers. Was initially told guests were allowed, but when tried to bring my wifes family, was told 500 pesos per head for them to swim. No bar, water pressure was ok, and they did have broad rain style heads, but “hot” water was barely above room temp. 2 elevators serving 22 story building can be slow, especially during service hours. There is a restaurant on floor 6, seemed a little pricey compared to nearby restaurants in malls. Did not eat there, so can’t speak to quality. In house laundry service is available, but not daily, and is pricey at 100P per article. Lava Bien laundry is in 5 mins walking distance, can do overnight service, and is quite economical. All in all, a reasonable and economical hotel within 20-30 minutes of Pasig.

10

James

Jun 7, 2024

·

Stayed 27 nights

Front desk staff were fantastic, especially herald, KC, Genesis, and Lady. Security were helpful and attentive to your needs.

8

Jun

Jun 16, 2023

·

Stayed 2 nights

The staff at Privato was superb!!! The facility itself needs a little renovation. It is closed to just about everything.

8

Rommel

Nov 9, 2025

·

Stayed 1 night

Clean, friendly staff

10

Daniel

Aug 24, 2024

·

Stayed 7 nights

Staff was great. Enjoyed the breakfast options each morning. Very clean. Lots of food and shopping options close by. Walkable.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient and walkable, close to malls, restaurants, and amenities; some guests note the area feels safe and handy for Ortigas and nearby Pasig.

Related guest reviews

10

James

Apr 11, 2024

·

Stayed 21 nights

Staff were very good, honest, hardworking people, went out of their way to look after your safety, the area was fairly safe , right across from all the usual brand name places, l can honestly say l enjoyed my stay at the privato

8

Charles

May 9, 2024

·

Stayed 2 nights

The hotel is located close to everything you need the staff are professional always willing to assist.

6

Stuart

Jan 15, 2024

·

Stayed 3 nights

We arrived late , i get it, but nobody told us about facilities in the hotel . Found the room a bit dirty bathroom floor in shower needs a good cleaning as. It a little slippery when having shower . No face or hand towels available just 2 bath towels . Had to ask to get room cleaned after 3 night. Staff were friendly and tried to help us with some transportation needs. We did get help after a google search. Security guards outside were great supper helpful and pointed us in the right direction. Location is great close to shopping and other amenities. Experience wasn't bad but a few little things could really improve this hotel.

8

Ferdinand

Jul 8, 2023

·

Stayed 3 nights

Close to shopping and restaurants

10

Charles

May 1, 2024

·

Stayed 5 nights

The hotel is clean with updated amenities throughout the hotel. The area surrounding the hotel has everything anyone can want as far as shopping dining and entertainment. The staff are professional friendly and supportive. My only issue is they closed the roof deck restaurant/bar during Covid and they haven’t opened it back up yet .

10

Daniel

Aug 24, 2024

·

Stayed 7 nights

Staff was great. Enjoyed the breakfast options each morning. Very clean. Lots of food and shopping options close by. Walkable.

10

Peter

Jul 14, 2025

·

Stayed 2 nights

i stay here often, great staff and convinient to malls and food places

10

Jason

Jun 9, 2023

·

Stayed 1 night

Very close to mall.

8

Akira

Oct 15, 2023

·

Stayed 3 nights

It is very well conveniently located. Some local shopping centers and malls are within a walking distance.

6

Patricia

Dec 31, 2024

·

Stayed 6 nights

Conveniently close to VVCC

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site options are limited, with the bar or roof deck restaurant closed at times. Breakfast feedback ranges from very poor to enjoyable.

Related guest reviews

8

Michael

Jan 22, 2025

·

Stayed 12 nights

Place is clean, staff is professional. Sometimes conflicting answers. Was initially told guests were allowed, but when tried to bring my wifes family, was told 500 pesos per head for them to swim. No bar, water pressure was ok, and they did have broad rain style heads, but “hot” water was barely above room temp. 2 elevators serving 22 story building can be slow, especially during service hours. There is a restaurant on floor 6, seemed a little pricey compared to nearby restaurants in malls. Did not eat there, so can’t speak to quality. In house laundry service is available, but not daily, and is pricey at 100P per article. Lava Bien laundry is in 5 mins walking distance, can do overnight service, and is quite economical. All in all, a reasonable and economical hotel within 20-30 minutes of Pasig.

10

Charles

May 1, 2024

·

Stayed 5 nights

The hotel is clean with updated amenities throughout the hotel. The area surrounding the hotel has everything anyone can want as far as shopping dining and entertainment. The staff are professional friendly and supportive. My only issue is they closed the roof deck restaurant/bar during Covid and they haven’t opened it back up yet .

10

Daniel

Aug 24, 2024

·

Stayed 7 nights

Staff was great. Enjoyed the breakfast options each morning. Very clean. Lots of food and shopping options close by. Walkable.

2

Andrew

Nov 21, 2025

·

Stayed 3 nights

I cannot think of a single good thing to say. No hot water, ironing boards and irons that don’t work, no noise insulation from the traffic so you can’t sleep. They say there is a bar and restaurant, the are always closed. Breakfast is the worst I have ever experienced in a hotel. Unless you are on a shoestring budget and expect a youth hostel experience - stay away !

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $43	16 $24	17 $24
18 $24	19 $24	20 $24	21 $24	22 $24	23 $24	24 $24
25 $24	26 $24	27 $24	28 $24	29 $24	30 $24	31 $24

Su	Mo	Tu	We	Th	Fr	Sa
1 $24	2 $24	3 $24	4 $25	5 $24	6 $24	7 $24
8 $24	9 $24	10 $24	11 $24	12 $24	13 $24	14 $24
15 $24	16 $24	17 $24	18 $24	19 $24	20 $24	21 $24
22 $24	23 $24	24 $24	25 $24	26 $24	27 $24	28 $24
29 $24	30 $24

Privato Ortigas

Prices for Privato Ortigas

Monthly average prices

About this property

Location

Room options

Executive King Room

Deluxe Queen Room with Two Queen Beds

Executive Twin Room

Guest reviews of Privato Ortigas

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Privato Ortigas

Considering this hotel for your Pasig trip?

Prices for upcoming dates