Quality Inn & Suites Grinnell near University

Great property, clean, good breakfast, hot tub wasn’t working but all else was good, would stay again

Very easy on/off I-80. Staff were very friendly and made sure our stay was pleasant. It was a very quiet area, the sheets were incredibly soft, the hot tub was hot, breakfast was good. Only minor complaint is the hot tub concrete is super rough - as in abrade your skin rough.

Very out dated building, shower water not very hot, hot tub luke warm and cement inside was rough to sit on. Could see rust through paint. Breakfast had mold on bread. Air condition in room took several mins to come on and not cool at all. Feel bad for having to leave such a bad review but i was very disappointed.

Everything was good except there is no elevators if you have a room on the second floor

Property was under construction which was not disclosed at the time of booking.

Where to start. They couldn’t find my reservation via Expedia and triple charged my card after 35 excruciating minutes of them fighting with the computer. Thanks to AMEX for the quick resolution. The property smells funny, the outside is crumbling, and the owners live in the hotel and let their boy wonder around(he’s 4) including around the pool area. The rooms also smelled of urine and were dirty. Yes we reported it and they cleaned the room for us. The pool and hot tub was gross, hasn’t been attended to in a while. Water was yellow. The Air conditioner was held to the wall by electrical tape. It did work though but sounded like a lawn mower. They also ran out of continental breakfast. Needless to say, this should be the last place you consider when staying in Grinnell.

Nice pool & breakfast.

Staff was friendly. Rooms were ok. Never did have a opprtunity to try the pool or hot tub. Under construction so hot breakfast is on pause noticed a couple riped window screens outside on the 2nd floor.

This was relatively sterile environment, the property looked abandoned from the outside due to limited landscaping, no cars in parking lot, and limited signage. The one concern I had was that there was regularly a stone propping open one of the exits. I was there four days and the door was always propped open, this location is not walkable but still felt like a security risk.

The outside of this property needs a facelift. If I saw this property without already being booked, I would not consider staying. The inside although not terrible is very poor comparison to other brands.

only ok corners in bathroom filthy, needs deep cleaning

The room was dirty. We pulled the sheets back from one bed and there was a dirty towel in it, some hair in the sheets etc… one towel in the bathroom was dirty. The carpets in the hallways were all super gross and hadn’t been vacuumed in a long time.

Checkin in and bathroom had dead flies and sink had dead flies got wrong room got changed but had to look for receptionist . She was friendly but it was disappointing .

Mold around the shower tub. The pool and spa walls looked brownish.

Room was disgusting. Dead mice, bugs, bathroom and counters didn't look cleaned. Appliances were not installed or operable. Front desk acted like they didn't understand until they were taken to the room and physically shown the dead mice in the sticky traps they laid out. Photos will not upload. I have them as proof of the heath hazzard that was in that room.

We last stayed at this property 7 years ago and a lot has changed. It definitely has gotten run down and was sketchy-looking. The room had bugs all over the windows and in the shower. The bed looked like it was neatened up after someone slept in it. The couch was filthy looking. The fire alarm was removed from the ceiling. The room was near the end door and people were in and out and up and down the stairs all night long. Noisy to say the least. Moldy bread was served at breakfast. It was pet friendly with space to walk your dog out back. We will not be back.

Room was musty smelling and a/c is leaking so the floor was wet.

Our room was not clean when we arrived: the towels had been changed and the beds made, but things were visibly dirty. Other guests’ dirty bedding was left in the hallway for days, the floors remained muddy the whole time we were there—not mopped or vacuumed for days, and the whole place is very shabby.

Parking was good. staff was nice I only seen one person working. rooms were not clean... dust, the comforter had rips all over it. mold in the shower curtain. smelled like smoke. the pillows were 5 star! beds are hard. i didnt check out the breakfast. was a cheap stay...

Not very clean.

We stayed in a makeshift kitchen with a king size bed in it. No chair or sofa. The TV was not viewable from the bed due to placement of large refrigerator. Floor was in poor repair. It had large scratches across it like something heavy got dragged across it. The wall under vanity sink was torn apart with exposed pipes. It was like sleeping in the middle of a kitchen while it is being remodeled. It was not a pleasant experience to stay there. Do not stay here!!

Hotel was not fancy but it was very clean and had all the basics anyone needs. The room had a full size fridge, sink, and microwave which made it very convenient to store and heat left overs. Bed was very comfortable and I slept well all 4 nights. I would stay here again. Thank you!

Room couch was dirty and bed and furniture needs to be refreshed. At a higher price point this would be more of an issue.

Mediocre hotel. Hot damp rooms, spicy odor in hallways. Had to change rooms at 1am to get into one with working AC so we could sleep.

A fine motel. A bit loud in the hallways and the fan unit was loud.

This is a last-choice option in Grinnell – inexpensive to be sure, but the rooms are rather rundown, the bathroom could have used a deep clean, and the amenities are few and far between (e.g., my TV wouldn't show any channels).

Clean room, comfortable bed. Some renovation was going on but did not interfere with my stay in any way. The wifi was a little spotty but not a big deal.

Good spot to sleep for the night, a bit noisy though sounded like and air compressor running at times during the night

Lovely new design of creating a kitchen & counter top. Nice refrigerator, dish washer & microwave. Great bed & linens. Quiet!!

My 3 night stay was pretty average. Checked for infestation and found none. Nothing in the room was broken. Plenty of toiletries and linens provided. The manual door lock from inside the room wouldn't latch and stay locked. My non-smoking room smelled of cigarettes with a cinnamon cover up scent. Was a very confusing smell. Oh well, can't smell it when I sleep.

Everything was good except, waiting 5 minutes at counter for anyone to check in then no sausage, no orange juice, no juice, no milk, no one tending the breakfast area. Don’t expect breakfast if you stay here

Wonderful staff including Bobbie and Brad!!

They double charged me (I had already paid Expedia)and then lied to me, to Choice and to Expedia. The general manager was supposed to call me and I have yet to hear. I still have not been refunded. DO NOT DO BUSINESS WITH THEM!

I don’t know how a hotel gets in this condition. Poor management? Understaffed? The exterior should have been a dead giveaway, but we ventured in anyway. After a nightmare check in, to which none of the staff even gave a “sorry for the trouble” only excuses that they’d been having trouble with Expedia bookings not coming through, the hallway was covered in either dry wall or crunched up crackers, our room had dead crickets and moths and general gunk in the corners, there was an extra piece of painted drywall in the corner of the room, trash in the open cabinets, stains on the sheets, and a general layer of dust on everything. We’d already paid and Expedia was doing their part to make it right, so we stayed. The next morning our room keys stopped working so we went to get that fixed and a new front desk attendant said, “Oh, you’re paying cash?” I explained that the room was already paid for through Expedia. She told me it wasn’t showing paid and I’d either need to place a card on hold or pay cash. After a lot of back and forth, her only response was, “well the night people didn’t leave me a note.” All this to say, spend a few more dollars and save yourself the frustration and disgust.

Facility rather run down. Almost never anyone at front desk and slow to appear when called.

Where to start. They couldn’t find my reservation via Expedia and triple charged my card after 35 excruciating minutes of them fighting with the computer. Thanks to AMEX for the quick resolution. The property smells funny, the outside is crumbling, and the owners live in the hotel and let their boy wonder around(he’s 4) including around the pool area. The rooms also smelled of urine and were dirty. Yes we reported it and they cleaned the room for us. The pool and hot tub was gross, hasn’t been attended to in a while. Water was yellow. The Air conditioner was held to the wall by electrical tape. It did work though but sounded like a lawn mower. They also ran out of continental breakfast. Needless to say, this should be the last place you consider when staying in Grinnell.

The staff, especially Mike, were extremely helpful and supportive. What could have been a hopeless situation for me was handled professionally and I’m so grateful! The rooms were comfortable and clean. I would definitely return.

The girl who is the only employee working in the motel hasn't been professionally trained to serve in the hospitality business of US. It is very much like a family business. Breakfast is underserved as the girl busy talking on the phone in the lobby. We have to push her to refill the egg and sausages. There is an unpleasant carpet smell in the room. Housekeeper isn't supposed to enter our room when we weren't there during daytime, but they did.

The Manager Alpesh Choudhry, was and other staff were really professional and friendly, everything was very clean, nice and clean breakfast areas, food was fresh, ready on time. Excellent team, they know how to take care of this site and customers. Will book again and again for future trips. Thank you all

DO NOT STAY HERE! The manager double-charged me, claiming that he never got paid through Expedia. He refuses to give me a refund and Expedia will not help.

Great location close to the interstate. Soacious room. .

Very easy on/off I-80. Staff were very friendly and made sure our stay was pleasant. It was a very quiet area, the sheets were incredibly soft, the hot tub was hot, breakfast was good. Only minor complaint is the hot tub concrete is super rough - as in abrade your skin rough.

The location is great

Easy access.

This was relatively sterile environment, the property looked abandoned from the outside due to limited landscaping, no cars in parking lot, and limited signage. The one concern I had was that there was regularly a stone propping open one of the exits. I was there four days and the door was always propped open, this location is not walkable but still felt like a security risk.

Cute little gazebo/picnic table next to parking lot. Yummy breakfast.

Everything was good except, waiting 5 minutes at counter for anyone to check in then no sausage, no orange juice, no juice, no milk, no one tending the breakfast area. Don’t expect breakfast if you stay here

The bed squeaked and cracked every time you moved. At breakfast there was no butter or margarine, no plastic knives, and no napkins. When I inquired at the front desk they said they were out and they needed to order more. Otherwise the room was clean and the staff was nice.

Excellent stay for a last minute stop on our road trip. The gentleman at the front desk was very friendly and helpful when we checked in, and our room was clean and roomy enough fot the 4 of us. The pool looked nice, although we didn't have time to use it. Breakfast was typical hotel fare - waffles, eggs, sausage links, oatmeal, yogurt, cold cereal, bagels...

Very out dated building, shower water not very hot, hot tub luke warm and cement inside was rough to sit on. Could see rust through paint. Breakfast had mold on bread. Air condition in room took several mins to come on and not cool at all. Feel bad for having to leave such a bad review but i was very disappointed.

Check in time was 3:00 pm and couldn't get into my room until 3:50. Room wasn't entirely clean. The hallway was dirty....hadn't been vacuumed. Breakfast: Food was barely warm, OJ was concentrate...no water added, hot water for tea was brown, and the water container was empty...bone dry.

Great hot breakfast. Very Clean.

Nice pool & breakfast.

We last stayed at this property 7 years ago and a lot has changed. It definitely has gotten run down and was sketchy-looking. The room had bugs all over the windows and in the shower. The bed looked like it was neatened up after someone slept in it. The couch was filthy looking. The fire alarm was removed from the ceiling. The room was near the end door and people were in and out and up and down the stairs all night long. Noisy to say the least. Moldy bread was served at breakfast. It was pet friendly with space to walk your dog out back. We will not be back.

Staff was friendly. Rooms were ok. Never did have a opprtunity to try the pool or hot tub. Under construction so hot breakfast is on pause noticed a couple riped window screens outside on the 2nd floor.