Quality Inn & Suites North Little Rock

Property was good, but keys didn't work for outside doors after dark so we had to walk around. No Internet until 8pm

I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room. In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.

Outside swimming pool was dirty

Property was quiet and pretty nice but the pool was sadly out of order

Wifi didnot work and when we asked about it, the reception guy didn't even respond. Free breakfast was horrible but the only thing good was the comfy bed thus giving two stars.

We were in a big bus and it several families and or couples that had their own rooms reserved they instantly assumed that we all would stay in a few rooms together, not enough towels, pool was not open, roaches everywhere

Good for a quick night stay. Booked because it mentioned a pool, but the pool is out of service. The air wasnt as cold, but it was fine for the night. Overall it was a good stay. OH! There is a deposit of $50 USD. Its refundable, but it would have been nice to know

My only request when searching for a room was a pool. This pool was closed and wasnt even mentioned at check in. The wall ij the bathroom had a hole from the door handle and there was a gap under the door to the hallway. I reserved 2 queen beds and got 2 double beds. The staff was nice and room was clean.

This hotel was absolutely disgusting! It smelled like someone was smoking pot, the floors in the entry way and halls were filthy, once we got into a room the shower hardly worked, the toilet wouldn’t flush and as my husband was going down to talk to the front desk we noticed roaches. The staff was very rude when my husband tried to talk to them about it and the pool wasn’t open like we were told it was.

The motel is old. When we first arrived the night staff was arguing with a customer over reservation. No explanation on how to get to our room. Elevator is in the back of motel. Did not tell us what time is the breakfast. The pool is out of order. The floor in the room was sticky. The shower was leaking. Guest was outside the hallway talking and taking pictures. The room we stay in was 202. Not stay here again.

Room was nasty and had visible trash on bathroom floor. Bathroom door knob and hair drier was broken. We had an early morning appt and had to go with wet hair. Found a dead bed bug. Floors were so sticky. We didn’t want to take our shoes off. Room stayed too hot all night even with a lowered temperature. We got NO sleep. Dirty towels on back of bathroom door that someone else had used. Empty Kleenex box still in container on bathroom sink. We will never stay here again. GROSS!! Need to get better housekeeping.

I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room. In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.

This was the dirtiest hotel that I have ever stayed at. Quality Inn? More like “No Quality Inn.” There was a dead rat in the parking lot, a dirty mop being used to wash the floor, stains on the walls, elevators, bedsheets, towels, and the stench of bad food every around corner we turned. There were empty vendor machines, rust around the ice maker, dead plants in the hallway, and actual trash in the doorway. Don’t stay here. I checked out within 30 minutes.

We reserved rooms for family and one for our driver every room had roaches, dead and alive

We were in a big bus and it several families and or couples that had their own rooms reserved they instantly assumed that we all would stay in a few rooms together, not enough towels, pool was not open, roaches everywhere

The hotel room was no clean at all. Given towel with stains, and when asked for new towels we received more stained towels. The mirror in the restroom was cracked, the sheets had holes in them, and the headboard was falling apart. We also found lighters and used needles in the drawer. The staff did not seem to have a care about our concerns when mentioned. Would not recommend.

On arrival to our room, the door did not properly shut. There were multiple dead water bugs. Lights did not work in room.

there were roaches in the bathroom and vomit in the hallway.

Tub was dirty and stopped up.

Terrible experience. Front of house staff were positive but then the room wasn't clean. Dirty pillow cases and a roach on the ground. When I asked for a refund, five mins after i arrived, they refused.

Property was good, but keys didn't work for outside doors after dark so we had to walk around. No Internet until 8pm

Lock on the inside did not work.

I was put across the hall from the elevator and was awakened several times both nights…..kids making noise…one night some kid playing in the hall banged on my door several times and run off. Im headed home now but i am very tired….i got almost no rest at your property. Clerk had very heavy indian (patel) accent and had very hard time understanding him Not a happy customer.!!!!

The front desk lady wasn't really nice I got my key went to the room to find out when I go in and tried to lock the door it wouldn't so I went back down she told me I can put the lil door lock across the door I informed her it wasn't one on the door she was so rude about the situation

Room door wouldn't lock in 406 smh they always try and give me that same room and I haven't got my 50$ back yet

Staff nice. Quiet and comfortable.

Wifi didnot work and when we asked about it, the reception guy didn't even respond. Free breakfast was horrible but the only thing good was the comfy bed thus giving two stars.

Good for a quick night stay. Booked because it mentioned a pool, but the pool is out of service. The air wasnt as cold, but it was fine for the night. Overall it was a good stay. OH! There is a deposit of $50 USD. Its refundable, but it would have been nice to know

Booked 2 queens and received 2 double beds.

Cockroaches everywhere, we only stopped for a couple hour nap, which was almost impossible because there was a train horn blowing all night. Pay the extra $20-$40 and just stay somewhere else. I wouldn’t stay here again.

DO NOT STAY HERE !!!! When we arrived check in went ok. We walked into hotel in a wave of marijuana small, hallways were loud with movement. I called for extra towels they said they will be at my room in 10 minutes. I waited for an hour had to go back to car to drive to the front desk to ask again Which they advised I coke back in 10 minutes. So I waited finally he told me to follow him down a long hallway to get. Get back to the room clean up to get ready for bed we lay down get comfy. I grab my cup to get a drink of water and what so I see a roach. Needless to say I woke my husband we got dressed and left to find another facility. Mean while we were in the middle of an ice storm and I am disabled and can barely walk. We left !

Rooms where dirty amd had broken glass in one of them. The guy at the desk was very rude when we asked for an extra pillow

Most of the staff very nice.

Great staff clean

I made a mistake w my reservation thru the 3rd party agent but the front desk clerk went way above and beyond to help me get it fixed and in for the night without being stuck paying for 2 nights...he didn't have to do that but he did so the owners should know how good he is with guests

Staff nice. Quiet and comfortable.

When I arrived I rang the buzzer, outside of the hotel because doors are locked, for about 15-20 mins and NO ONE ANSWERED. I had to call the hotel just to get someone to come to the front desk and let me in. Which when I walked back to the front lobby door there STILL was NO ONE!!! She took about 5 more mins to come. There were several missing light bulbs. I had no towels. Paint was splattered all over. The fridge was broke. There was no coffee pot. I paid for a suite and was put in a broke down regular room. It looked COMPLETELY different than the rooms I saw on the 1st floor. The closet was LITERALLY broken off the wall and there wasn’t a bar to hang my clothes from.

Horrible experience. They woke us up in the middle of the night and had given someone a key to our room. We were scared all night long.

Very courteous

Terrible experience. Front of house staff were positive but then the room wasn't clean. Dirty pillow cases and a roach on the ground. When I asked for a refund, five mins after i arrived, they refused.

Hotel is located in a horrible part of town. Cops all around with people pulled over, outside of their vehicles. Homeless people sitting around every where. Random vehicles parked around and in the parking lot, blaring music. My mom and I were on the second floor, once you got off the elevator, it’s was miserably hot. I’m assuming the floor didn’t have air. The room was hot, you would think they would have turned the air on knowing they were renting out the room. The air machine was leaking all over the floor, the soda machines were sold out of everything so when we tried to get our money back, the machine didn’t refund anything. We told the person at the front desk that barely spoke English and all she could say was talk to the manager tomorrow. We asked for our money back on the room or to put us on the first floor because it was too hot on the second floor and the floor of the room was nasty and the bathtub had all kinds of bugs. We changed rooms and all throughout the night we could hear loud noises coming from outside and loud music. I’d rather spend more on a room and have a better experience than save money and worry about your safety all night. We will never stay here again.

I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room. In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.

This was the dirtiest hotel that I have ever stayed at. Quality Inn? More like “No Quality Inn.” There was a dead rat in the parking lot, a dirty mop being used to wash the floor, stains on the walls, elevators, bedsheets, towels, and the stench of bad food every around corner we turned. There were empty vendor machines, rust around the ice maker, dead plants in the hallway, and actual trash in the doorway. Don’t stay here. I checked out within 30 minutes.

Room was clean but overall the property was not the best. General area was a little shady.

Price was cheap and convenient

The place is a dump Trash inside and out People up all night in and out of room’s making noise I will never go back

I liked that it was close to the activities in the area i was attending and it was a safe clean environment. I didnt like the fact that i was getting asked my whole stay by the staff (the person who checked me in) what room i was in.

My stay was good, my friend and I was happy, even though it was somewhat difficult to get to.

Cockroaches everywhere, we only stopped for a couple hour nap, which was almost impossible because there was a train horn blowing all night. Pay the extra $20-$40 and just stay somewhere else. I wouldn’t stay here again.

I didn't know what to expect because of the area but was very pleased with my stay and the condition of the hotel and my room. There was a loud group of youngsters across the hall up at 2am but I didn't report it.

I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room. In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.

Stay was good, room was nice and clean, bed comfortable. Breakfast was horrible, a waffle machine and toast and juice not it, need a full breakfast for the price that is charged.

Wifi didnot work and when we asked about it, the reception guy didn't even respond. Free breakfast was horrible but the only thing good was the comfy bed thus giving two stars.

This was a nice property. I was a bit disappointed with the breakfast. No muffins or bagels at all. Only bread for toast... white bread. Only apples, no other fruit. I know that this was Easter Sunday, but i just expected better.

The motel is old. When we first arrived the night staff was arguing with a customer over reservation. No explanation on how to get to our room. Elevator is in the back of motel. Did not tell us what time is the breakfast. The pool is out of order. The floor in the room was sticky. The shower was leaking. Guest was outside the hallway talking and taking pictures. The room we stay in was 202. Not stay here again.