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Canopy by Hilton Madrid Castellana

368 USD

/natt

Gj.snitt. for september

Canopy by Hilton Madrid Castellana - Image 1

Canopy by Hilton Madrid Castellana - Rom

Canopy by Hilton Madrid Castellana - Rom

Canopy by Hilton Madrid Castellana - Resepsjon

Canopy by Hilton Madrid Castellana - Basseng

Priser for Canopy by Hilton Madrid Castellana

Velg datoer for å se priser og tilgjengelighet

368 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Canopy by Hilton Madrid Castellana er prisen per natt i gjennomsnitt 136 USD i den billigste måneden (august) og 419 USD i den dyreste måneden (november), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Canopy by Hilton Madrid Castellana etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	254 USD
februar	247 USD
mars	269 USD
april	332 USD
mai	324 USD
juni	317 USD
juli	203 USD
august	136 USD
september	368 USD
oktober	412 USD
november	419 USD
desember	225 USD

Dyreste: november (ca. 419 USD)

Billigste: august (ca. 136 USD)

Om denne eiendommen

Nyt en rekke rekreasjonsfasiliteter på stedet, som et treningssenter, et sesongbasert utendørsbasseng og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter

Nyt en rekke rekreasjonsfasiliteter på stedet, som et treningssenter, et sesongbasert utendørsbasseng og sykkelutleie. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og hurtiginnsjekking. Planlegger du en event i Madrid? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 79 kvadratmeter, blant annet konferanserom og møterom.

Servering

Kom og spis lunsj, middag eller brunsj på Planta Z, en restaurant som spesialiserer seg på spanske retter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Slapp av om kvelden med noe å drikke i baren/loungen eller bassengbaren. Frokostbuffé serveres fra kl. 07.00 til kl. 10.30 på hverdagene og fra kl. 07.30 til kl. 11.00 i helgene, mot et tillegg.

Rom

Føl deg som hjemme i et av de 313 gjesterommene, som har minibar og Flatskjerm-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med parabol-TV. Rommene har privat bad med dusj, bideer og hårføner. Rommet har telefon, samt safe og skrivebord.

Beliggenhet

Har du Canopy by Hilton Madrid Castellana som ditt overnattingssted i Madrid vil du bo sentralt, kun 5 minutter å kjøre fra Bernabéu stadion og Plaza de Castilla. Dette hotellet ligger 2,9 mi (4,7 km) unna Gran Via og 3,1 mi (5 km) unna Nasjonalmuseet Prado.

Hva finnes i nærheten

Paseo de la Castellana(0.1 miles)
Azca finansdistrikt(0.1 miles)
Bernabéu stadion(0.4 miles)
Glorieta de Cuatro Caminos(0.7 miles)
Plaza de Castilla(0.9 miles)
Puerta de Europa(1.1 miles)
Golden Mile kjøpesenter(1.2 miles)
Den amerikanske ambassaden(1.4 miles)
ABC Serrano(1.6 miles)
Cuatro Torres forretningsområde(1.7 miles)
Hospital de La Princesa(1.9 miles)
Hospital Clinico San Carlos (sykehus)(2.1 miles)
El Corte Inglés(2.1 miles)
Hospital Universitario Fundacion Jimenez Diaz(2.1 miles)
Madrid universitetsby(2.2 miles)
Nærmeste store flyplass er Madrid (MAD-Adolfo Suárez Madrid-Barajas)(10.2 miles)

Vaskeritjeneste
Heis
Forretningssenter
Flerspråklig personell
Bankboks
Golfbane (i nærheten)

Beliggenhet

Plaza Carlos Trias Beltran 4, Cuatro Caminos, Madrid, Spania

Paseo de la Castellana (0.1 miles)

Azca finansdistrikt (0.1 miles)

Bernabéu stadion (0.4 miles)

Glorieta de Cuatro Caminos (0.7 miles)

Plaza de Castilla (0.9 miles)

Puerta de Europa (1.1 miles)

Mer stedsinformasjon

Romalternativer

6

Suite, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlegg

Wi-Fi (gratis)

Eget bad

5

Suite – junior, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Familierom, 1 kingsize-seng, rom vegg-i-vegg, byutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Eget bad

9

Rom, flere senger, byutsikt

Romdetaljer

2 Enkeltsenger

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Suite Junior Premium, 1 King Bed

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Rom, 1 kingsize-seng, hjørnerom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

5

Rom, 1 kingsize-seng, byutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Familierom, 1 kingsize-seng, rom vegg-i-vegg

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Suite, 1 Bedroom, City View

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenger

Sover 3

Klimaanlegg

Wi-Fi (gratis)

Eget bad

5

Rom, 1 queensize-seng, tilgjengelighetstilpasset

Romdetaljer

1 Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

9

Rom, flere senger

Romdetaljer

2 Enkeltsenger

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

Gjesteomtaler av Canopy by Hilton Madrid Castellana

8.8

Utrolig

basert på 593 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Canopy by Hilton Madrid Castellana roser reisende den stilfulle, moderne designen, veldig rene rommene og den praktiske tilgangen til Bernabéu og metroen, samtidig som de påpeker at beliggenheten er litt utenfor mange av de sentrale attraksjonene.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Canopy by Hilton Madrid Castellana roser reisende den stilfulle, moderne designen, veldig rene rommene og den praktiske tilgangen til Bernabéu og metroen, samtidig som de påpeker at beliggenheten er litt utenfor mange av de sentrale attraksjonene.

Fasiliteter som takbasseng, bar og treningsstudio er populære, men bassenget er lite, det er begrenset med sitteplasser og skygge, heisene kan være trege, og bassenget kan være stengt til tider. Rommene er generelt komfortable og godt utformet, men noen gjester fant dem små eller støyende, rapporterte svak klimaanlegg eller elektriske problemer, og noen nevnte mørke vinduer eller problemer med Wi-Fi. Frokosten får hyppig ros for kvalitet og utvalg, mens servicen stort sett er vennlig og hjelpsom med enkelte mangler som langsom respons, feil ved innsjekking eller ujevn rengjøring. Du kan forvente et moderne, komfortabelt utgangspunkt nær stadionet med livlige fellesområder og noen praktiske utfordringer.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Moderne fasiliteter med et populært takbasseng og bar, samt et godt utstyrt treningsstudio. Ulempene inkluderer et lite basseng med begrenset sitteplasser og skygge, sporadiske stengninger, trege heiser og utfordrende parkering og validering.

Relaterte gjesteomtaler

10

Taha

22. juli 2024

·

Overnattet 5 netter

Relax chill pool and gym was good to relax and enjoy. The things you can order at the pool is limited.

Relax chill pool and gym was good to relax and enjoy. The things you can order at the pool is limited.

8

Amr

18. nov. 2024

·

Overnattet 2 netter

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

8

Kham olivia

26. aug. 2025

·

Overnattet 9 netter

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

10

philip

15. aug. 2023

·

Overnattet 1 natt

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

8

Jan

21. okt. 2022

·

Overnattet 2 netter

Goed hotel, helaas was het zwembad dicht ( 28 graden ) daar speciaal op geboekt. |Winkels zijn vlakbij, taxi standplaats voor de deur. Zeer vriendelijk personeel, kamer is niet groot maar alles is aanwezig

Goed hotel, helaas was het zwembad dicht ( 28 graden ) daar speciaal op geboekt. |Winkels zijn vlakbij, taxi standplaats voor de deur. Zeer vriendelijk personeel, kamer is niet groot maar alles is aanwezig

8

Silvia

2. juni 2025

·

Overnattet 3 netter

Schöner Rooftop mit kleinem Pool.

Schöner Rooftop mit kleinem Pool.

10

Michael

8. mai 2023

·

Overnattet 2 netter

This was a great hotel all around. The hotel was very clean and the workout room, rooftop pool, and rooftop lounge area were all well-maintained and top of the line. The location was very close to Real Madrids stadium for a match and short taxi/long walk away from all the major sites. Would highly recommend this hotel for your next stay

This was a great hotel all around. The hotel was very clean and the workout room, rooftop pool, and rooftop lounge area were all well-maintained and top of the line. The location was very close to Real Madrids stadium for a match and short taxi/long walk away from all the major sites. Would highly recommend this hotel for your next stay

10

Felismina

22. aug. 2025

·

Overnattet 2 netter

Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.

Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.

4

Alberto

22. aug. 2024

·

Overnattet 1 natt

me dijeron en recepción que la piscina abría hasta 22:00 y cuando subí a las 19:00 no me dejaban pasar porque había un evento publicitario. No pude utilizar la piscina en plena ola de calor y era una de la razones por las que elegí el hotel.

me dijeron en recepción que la piscina abría hasta 22:00 y cuando subí a las 19:00 no me dejaban pasar porque había un evento publicitario. No pude utilizar la piscina en plena ola de calor y era una de la razones por las que elegí el hotel.

6

Jack

7. aug. 2023

·

Overnattet 1 natt

This hotel is really nice and modern, breakfast was decent, not the best I have had but good, I would just advise you to stay well clear of this hotel if you are travelling with a car, parking is one of the most complicated things I have ever done in my entire life, the staff tried to be helpful but only gave half the instructions needed in order to make it more seamless, and finding the machine to validate your parking after paying reception was another task in itself, and please note the hotel charge 3x more than what you would pay if you download the parking company app.

This hotel is really nice and modern, breakfast was decent, not the best I have had but good, I would just advise you to stay well clear of this hotel if you are travelling with a car, parking is one of the most complicated things I have ever done in my entire life, the staff tried to be helpful but only gave half the instructions needed in order to make it more seamless, and finding the machine to validate your parking after paying reception was another task in itself, and please note the hotel charge 3x more than what you would pay if you download the parking company app.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Anmeldelser nevner konsekvent veldig rene rom og fellesområder. Noen gjester rapporterte imidlertid om mangler ved rengjøringen eller vedlikehold og renslighetsproblemer som et skittent basseng og, sjeldent, lekkasjer.

Relaterte gjesteomtaler

10

Gisela R

6. apr. 2025

·

Overnattet 2 netter

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro

10

Mirian

8. des. 2025

·

Overnattet 2 netter

Habitación impecable, muy limpio y super amables

Habitación impecable, muy limpio y super amables

8

Kham olivia

26. aug. 2025

·

Overnattet 9 netter

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

10

Amadeu

9. des. 2024

·

Overnattet 1 natt

Hôtel bien situé dans Madrid près du stade Santiago Bernabeu. Propre, accueillant et accessible. Chambre spacieuse et propre.

Hôtel bien situé dans Madrid près du stade Santiago Bernabeu. Propre, accueillant et accessible. Chambre spacieuse et propre.

8

Marcos

5. nov. 2025

·

Overnattet 2 netter

Clean rooms

Clean rooms

8

jose

22. juli 2025

·

Overnattet 4 netter

Buena ubicación pero el Servicio de limpieza de cuarto un desastre. Muy mal mantenidos los cuartos.

Buena ubicación pero el Servicio de limpieza de cuarto un desastre. Muy mal mantenidos los cuartos.

10

Derek

3. feb. 2023

·

Overnattet 3 netter

Great hotel in an excellent location. Rooms are modern and very clean. Unlimited filtered drinking water on each floor was fantastic. Excellent gym. Can´t fault it. Will definitely stay again.

Great hotel in an excellent location. Rooms are modern and very clean. Unlimited filtered drinking water on each floor was fantastic. Excellent gym. Can´t fault it. Will definitely stay again.

2

Leonard

22. juli 2025

·

Overnattet 6 netter

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

10

Claudia

8. juli 2024

·

Overnattet 1 natt

El hotel cuenta con una excelente ubicación, a unos pasos del estadio Santiago Bernabéu. Está rodeado de tiendas para hacer compras de todo tipo y restaurantes variados que ofrecen una amplia gama de opciones culinarias. Las instalaciones del hotel son maravillosas y siempre están limpias. El personal es muy atento y brinda un servicio excepcional. Las habitaciones son cómodas y están bien equipadas para garantizar una estancia placentera.

El hotel cuenta con una excelente ubicación, a unos pasos del estadio Santiago Bernabéu. Está rodeado de tiendas para hacer compras de todo tipo y restaurantes variados que ofrecen una amplia gama de opciones culinarias. Las instalaciones del hotel son maravillosas y siempre están limpias. El personal es muy atento y brinda un servicio excepcional. Las habitaciones son cómodas y están bien equipadas para garantizar una estancia placentera.

10

Mary

23. apr. 2024

·

Overnattet 3 netter

Great location for us since we were there to see the soccer game, everything with close proximity. The hotel was very clean and smelled good all the time. Spacious rooms!

Great location for us since we were there to see the soccer game, everything with close proximity. The hotel was very clean and smelled good all the time. Spacious rooms!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne og komfortable, med noen romslige løsninger, men flere gjester fant dem små for familier, varme på grunn av svak klimaanlegg, eller påvirket av støy fra gaten eller baren. Noen nevnte mørke vinduer, feil på strømmen eller problemer med Wi-Fi.

Relaterte gjesteomtaler

10

Xiomara

23. sep. 2025

·

Overnattet 7 netter

great hotel, small rooms but good location

great hotel, small rooms but good location

8

Antonio

17. mai 2025

·

Overnattet 3 netter

Only complain was the WiFi wasn’t working

Only complain was the WiFi wasn’t working

10

Griselda Yeraldi

19. mars 2025

·

Overnattet 2 netter

Exelente service chambre très confortable. Le seul bémol le bruit extérieur pour les chambres que se trouvent dans les 3 premiers étages. Mais ça n’empêche pas de bien dormir dans le lit douillet et super confortable!

Exelente service chambre très confortable. Le seul bémol le bruit extérieur pour les chambres que se trouvent dans les 3 premiers étages. Mais ça n’empêche pas de bien dormir dans le lit douillet et super confortable!

6

Nammalvar

6. juni 2025

·

Overnattet 2 netter

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

6

Juliette

6. apr. 2024

·

Overnattet 1 natt

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

10

Maria

9. jan. 2026

·

Overnattet 8 netter

Room was spacious and clean. Staff was friendly.

Room was spacious and clean. Staff was friendly.

6

john p.

18. aug. 2025

·

Overnattet 2 netter

The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.

The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.

8

Elizabeth

7. juni 2024

·

Overnattet 2 netter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

8

Tom

21. mars 2023

·

Overnattet 3 netter

Overall an excellent hotel, with good service and excellent facilities. Unfortunately we had issues with the electrics in our room - phone charging points not working and light switches wired incorrectly. We reported the issue but it was not fixed and no gesture of goodwill offered. Would stay again but a tad disappointed.

Overall an excellent hotel, with good service and excellent facilities. Unfortunately we had issues with the electrics in our room - phone charging points not working and light switches wired incorrectly. We reported the issue but it was not fixed and no gesture of goodwill offered. Would stay again but a tad disappointed.

10

Kent

6. juni 2025

·

Overnattet 2 netter

A very nice room which was to be expected, a little cosy for 3 x people but perfectly fine for our short visit. A great location with easy access to public transport, shopping and restaurants. We had a really efficient check in despite being 3 x hours early thanks to reception staff. The free filtered water machine in the corridor was a great idea.

A very nice room which was to be expected, a little cosy for 3 x people but perfectly fine for our short visit. A great location with easy access to public transport, shopping and restaurants. We had a really efficient check in despite being 3 x hours early thanks to reception staff. The free filtered water machine in the corridor was a great idea.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

De fleste gjester beskriver personalet som vennlig, profesjonelt og imøtekommende. Imidlertid inkluderer tilbakevendende problemer feil ved booking og innsjekking, langsom eller uhøflig service (telefoner, romforespørsler, restaurant og bar) og sporadiske uhøflige interaksjoner.

Relaterte gjesteomtaler

2

Freek

5. nov. 2025

·

Overnattet 2 netter

The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened

The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened

6

Nammalvar

6. juni 2025

·

Overnattet 2 netter

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

10

Ørjan

5. feb. 2026

·

Overnattet 3 netter

Very professional and great service in every way!

Very professional and great service in every way!

10

Humberto

8. jan. 2025

·

Overnattet 1 natt

Very nice staff...professional service...

Very nice staff...professional service...

10

Juan

5. okt. 2025

·

Overnattet 1 natt

Staff was great and breakfast buffet was really good.

Staff was great and breakfast buffet was really good.

8

jack

30. juni 2025

·

Overnattet 4 netter

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

6

Juan

31. mai 2024

·

Overnattet 2 netter

It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why

It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why

6

Nicolas

3. juni 2025

·

Overnattet 2 netter

My overall experience with the hotel was negatively impacted by the waiting time to get a bath soap dispenser refilled. In our 1st night we noted the dispenser was empty only at time we took the shower. We called right away, and never came to our room even called several times.

My overall experience with the hotel was negatively impacted by the waiting time to get a bath soap dispenser refilled. In our 1st night we noted the dispenser was empty only at time we took the shower. We called right away, and never came to our room even called several times.

2

Leonard

22. juli 2025

·

Overnattet 6 netter

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

10

Chris

16. juni 2023

·

Overnattet 3 netter

I have to say the staff where absolutely amazing. The front desk was super friendly. I'd like to also say that Sergio by the pool was super helpful. Jeronimo and Mishel on the mezzanine and Danny and Carlos on the main bar made me feel right at home while in Madrid all the way from Canada. It was so good to feel at "home" during my stay. Our rooms and the hotel where also top notch!! Thanks again, Chris from Canada 🇨🇦

I have to say the staff where absolutely amazing. The front desk was super friendly. I'd like to also say that Sergio by the pool was super helpful. Jeronimo and Mishel on the mezzanine and Danny and Carlos on the main bar made me feel right at home while in Madrid all the way from Canada. It was so good to feel at "home" during my stay. Our rooms and the hotel where also top notch!! Thanks again, Chris from Canada 🇨🇦

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Beliggenhet

Utmerket for arrangementer på Santiago Bernabéu og nær metroen; praktisk for utforsking med raske transportforbindelser. Noen påpekte at det ikke er veldig sentralt og nevnte et rufsete nabolag, støy om natten eller hjemløse nær inngangen.

Relaterte gjesteomtaler

10

Maria

28. sep. 2025

·

Overnattet 2 netter

GREAT LOCATION FOR A BUSINESS TRIP

GREAT LOCATION FOR A BUSINESS TRIP

10

Sharon

8. juli 2024

·

Overnattet 1 natt

The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.

The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.

10

Rachel

14. feb. 2024

·

Overnattet 4 netter

Hotel was conveniently situated short walk from Metro station and Bernabeu but the area around it was scruffy with homeless sleeping just down from the hotel entrance and broken paving slabs outside the hotel. Beggar came into hotel bar whilst we were eating and drinking one night asking for money.

Hotel was conveniently situated short walk from Metro station and Bernabeu but the area around it was scruffy with homeless sleeping just down from the hotel entrance and broken paving slabs outside the hotel. Beggar came into hotel bar whilst we were eating and drinking one night asking for money.

10

Andres

10. juni 2024

·

Overnattet 2 netter

Great location, hard to beat, hotel is very nice.

Great location, hard to beat, hotel is very nice.

10

Maria

6. nov. 2023

·

Overnattet 3 netter

Perfekt beliggenhed til en fodboldtur til Real Madrid. Også tæt på Metro så let at komme til centrum.

Perfekt beliggenhed til en fodboldtur til Real Madrid. Også tæt på Metro så let at komme til centrum.

10

Sheri

28. des. 2024

·

Overnattet 3 netter

Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.

Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.

8

Paul

22. apr. 2025

·

Overnattet 1 natt

Nice hotel excellent location for visiting the Bernabéu

Nice hotel excellent location for visiting the Bernabéu

10

Houda

7. mars 2024

·

Overnattet 2 netter

Walkable to the stadium! If you are planning to attend a soccer game, it is a good location.

Walkable to the stadium! If you are planning to attend a soccer game, it is a good location.

8

Elizabeth

7. juni 2024

·

Overnattet 2 netter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

8

Edward

5. juni 2024

·

Overnattet 3 netter

We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.

We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.

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Servering

Frokosten roses ofte for kvalitet og utvalg, og mange likte restauranten og barene. Kritikk inkluderer langsom service i bar eller restaurant, et begrenset bassengmenysystem, et frokostrom i kjelleren uten dagslys og skuffende romservice eller mat ved bassengkanten.

Relaterte gjesteomtaler

10

Sharon

14. aug. 2025

·

Overnattet 2 netter

Love the restaurant/bar; room was comfortable; nice rooftop terrace

Love the restaurant/bar; room was comfortable; nice rooftop terrace

6

Juliette

6. apr. 2024

·

Overnattet 1 natt

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

8

Amr

18. nov. 2024

·

Overnattet 2 netter

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

10

philip

15. aug. 2023

·

Overnattet 1 natt

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

10

Lenka

19. aug. 2024

·

Overnattet 4 netter

The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.

The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.

8

Elizabeth

7. juni 2024

·

Overnattet 2 netter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

10

Juan

5. okt. 2025

·

Overnattet 1 natt

Staff was great and breakfast buffet was really good.

Staff was great and breakfast buffet was really good.

8

jack

30. juni 2025

·

Overnattet 4 netter

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

10

Irina

16. aug. 2025

·

Overnattet 4 netter

El desayuno excelente: zumo de naranja natural, embutidos y quesos de la mejor calidad, fruta recién cortada, y mucha variedad de panes y pastas y el personal excepcional (en especial Sara de los desayunos). Nos ha encantado y ya estamos pensando en volver

El desayuno excelente: zumo de naranja natural, embutidos y quesos de la mejor calidad, fruta recién cortada, y mucha variedad de panes y pastas y el personal excepcional (en especial Sara de los desayunos). Nos ha encantado y ya estamos pensando en volver

10

Carlos Henrique

3. jan. 2026

·

Overnattet 4 netter

Amamos hotel e toda estrutura ! Restaurante ótimo ! E um café da manhã incrível. Região com todas opções de compras e restaurantes.

Amamos hotel e toda estrutura ! Restaurante ótimo ! E um café da manhã incrível. Região com todas opções de compras e restaurantes.

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10

Kadem

for 2 uker siden

·

Overnattet 2 netter

Çok güzel otel iyi gelmek isterim

Çok güzel otel iyi gelmek isterim

10

Iragi Rachel

for 4 uker siden

·

Overnattet 5 netter

Le séjour etait très excellent,un personnel serviable et professionel.l accès au taxi,les magasins ,la gare...nous avons passé un excellent sejour.

Le séjour etait très excellent,un personnel serviable et professionel.l accès au taxi,les magasins ,la gare...nous avons passé un excellent sejour.

10

Adrienne

for 4 uker siden

·

Overnattet 1 natt

Parfait, merci a toute l'équipe

Parfait, merci a toute l'équipe

10

Russell

17. aug. 2026

·

Overnattet 2 netter

Great hotel. Modern, clean, good location, lovely breakfast and very welcoming staff.

Great hotel. Modern, clean, good location, lovely breakfast and very welcoming staff.

10

CARLOS

16. aug. 2026

·

Overnattet 3 netter

Nos encantó todo excelente

Nos encantó todo excelente

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Priser i USD for 2 gjester oppdateres daglig.

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Innsjekkingen må foretas av en person som er minst 18 år gammel.

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar mobil og kontanter
Alternativene for mobilbetaling inkluderer: Apple Pay
Kontantløse transaksjoner er mulig
Dette overnattingsstedet bruker et gjenvinningssystem for gråvann
Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra CleanStay (Hilton)

Som følge av nasjonale reguleringer, kan man ikke betale mer enn 1000 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
Det sesongbaserte bassenget er åpent fra april til september.
Svømmebassenget er tilgjengelig mellom kl. 09.00 og kl. 19.00.
Kun registrerte gjester kan oppholde seg på gjesterommene.
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
Det er mulig å betale uten kontanter.
På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).

Pris for frokostbuffé: ca. EUR 25 for voksne og EUR 12.5 for barn
Parkering mot betaling i nærheten: EUR 27 per dag (5 meter unna)
Kjæledyravgift: EUR 40 per kjæledyr, per opphold
Det kreves ikke betaling for servicedyr

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.