Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The motel is located in Rockhampton (Allenstown), just a 5-minute walk from the Tropic of Capricorn Spire Visitor Information Centre and 14 minutes from The Cathedral College. It is approximately 1.1 miles from Rockhampton Botanic Gardens and Zoo and Rockhampton Golf Club.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 6:00 AM to 9:00 PM. The pool is seasonal.

SunPalms Motel

What guests think

Across many reviews, SunPalms Motel stands out for spacious rooms, friendly service, excellent value, and generous parking, with quiet stays often praised by road trippers and repeat guests passing through Rockhampton.

Rooms are generally comfortable and quiet, though some fittings feel dated and Wi-Fi can be unreliable. Housekeeping is widely commended, but a few guests reported missed details such as bathroom grime or dusty carpet. The attached bistro earns positive remarks for dinner and value. Best for travelers seeking practicality over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, convenient parking, including undercover spots, is a consistent highlight. An attached bistro/restaurant provides easy on-site dining.

Related guest reviews

10

Brody

12 Aug 2024

·

Stayed 2 nights

Good size parking

10

George

30 Aug 2024

·

Stayed 1 night

A big, quiet, affordable room (#12) in the early 70s style. The attached restaurant was also excellent value. Difficult to access the free wifi after dinner.

10

Len

21 Jun 2024

·

Stayed 1 night

The stay was quiet and comfortable. I would stay there again if I was passing through and needed accommodation. The shower water pressure was great and plenty of hot water for a cold winters morning. Also wide under cover car parking outside your room which is good for unpacking / packing and security.

10

Chris

17 Aug 2024

·

Stayed 1 night

The room was spacious and clean with large undercover parking, but some of the fittings were a little dated. The staff were very friendly, and we enjoyed a good meal in the restaurant.

10

Luke

7 Feb 2025

·

Stayed 1 night

Great value motel , perfect parking with huge spots. Restaurant and small hotel attached (way away from rooms) very quiet for a nice drink . Walk to dinner and a drink, peaceful rest awaits.

10

Vince

5 Jul 2024

·

Stayed 4 nights

Great staff. Comfortably unit. Excellent Bistro meals.

10

Vince

12 Oct 2024

·

Stayed 1 night

Always enjoy staying here. Roomy rooms, comfortable bed, great Bistro.

10

David

10 Feb 2026

·

Stayed 2 nights

Large parking bays, Room and beds were great, and the staff were incredibly helpful

8

Aaron

11 Sept 2024

·

Stayed 1 night

Good value with undercover parking

10

Brody

16 Nov 2025

·

Stayed 1 night

Big rooms and parking space

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean, well-kept rooms and grounds. A few guests noted lapses such as bathroom grime, mold on a skylight, or dusty carpet.

Related guest reviews

10

John

10 Aug 2025

·

Stayed 14 nights

Extremely clean quiet and comfortable facility with very helpful staff.

2

Kristy

20 Aug 2024

·

Stayed 1 night

Elements of the rooms have been refurbished - small bar fridge, microwave and hutch but the cleaning of the rooms needs more attention. Bathroom floors weren't clean and the ceiling had mould on a skylight panel despite white walls. Shower panels were grubby despite seeming new. Air-conditioner had clean filters but table and bench needed surface cleaning attention. Not a comfortable option for solo female.

10

Lisa

7 Nov 2025

·

Stayed 1 night

Rooms were clean with plenty of room, hanging space etc. Friendly staff and conveniently located opposite Aldis.

10

Jamel

7 Sept 2025

·

Stayed 2 nights

Clean, quiet, friendly staff.

10

Rae

21 Nov 2025

·

Stayed 1 night

Super impressed at how clean and the overall condition of the room. Best value accommodation this whole trip. Very quiet and the entire property was very well kept.

8

Glenn

20 Sept 2025

·

Stayed 1 night

All was clean on arrival, neighbors a bit noisy but settled down reasonably early.(Not the fault of management). No issues with the room.

10

Brody

28 Dec 2024

·

Stayed 1 night

Clean quality rooms

10

Lorraine

17 Nov 2024

·

Stayed 2 nights

We have stayed in quite a few different motels in Rockhampton and wondered why we have just found this one. The staff went out of their way to help us. The rooms were very spacious including a large bathroom and shower. Everything was very clean which was a nice surprise after all of the other motels. The staff were all very friendly including the cleaning staff which made our stay extra enjoyable. We would recommend this motel without hesitation to any Rockhampton visitors.

8

John

4 Oct 2025

·

Stayed 1 night

Clean

10

Michelle

1 Nov 2025

·

Stayed 1 night

Rooms clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, with plenty of space and some older styling. Recurring downsides include unreliable Wi-Fi, occasional small showers, and beds that some found overly firm or bouncy.

Related guest reviews

10

George

30 Aug 2024

·

Stayed 1 night

A big, quiet, affordable room (#12) in the early 70s style. The attached restaurant was also excellent value. Difficult to access the free wifi after dinner.

8

Margaret

6 Sept 2024

·

Stayed 1 night

All good but road nois very bad

8

Alicja

4 May 2024

·

Stayed 1 night

My like: - The size of the room and its cleanliness Problems we would like to share: No internet access on the day of our arrival. (No explanation) Small water leak near the floor from the shower cabin

10

Tam

22 Sept 2024

·

Stayed 1 night

Loved the location, close to the southern entrance of Rockhampton. Rooms were super clean and well presented with modern features. Noise was kept to a minimum even with the close distance to the main road. Car parking is the biggest positive to the venue, with wide spaces, avoiding other patrons from scratching your car. Thank you.

6

Peter

10 Aug 2024

·

Stayed 1 night

There was no Wifi and the advertised breakfast was not available since COVID.

8

Charyl

19 Oct 2024

·

Stayed 1 night

Room was large enough for queen & single bed as well as a small lounge and dining table, another room has plenty of hanging space and ironing board/iron with a full length mirror. Great size bathroom with full sized bath.

8

Errol

10 Nov 2024

·

Stayed 1 night

Room quiet spaces but shower very small

6

Werner

25 Feb 2024

·

Stayed 1 night

Ein sauberes Motel, aber kein Tageslicht im Zimmer und das WIFI funktionierte nicht.

Translate

10

Vince

29 Apr 2024

·

Stayed 1 night

Comfortable stay. Spacious rooms. One light only not working. Will stay again when next in Rocky.

10

Bhaskaran

6 Sept 2024

·

Stayed 1 night

Only issue was the Wifi unable to use

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AI-generated summary based on recent guest reviews

Service

Staff are repeatedly described as friendly, helpful, and accommodating, with smooth check-in. Guests appreciated attentive assistance across stays.

Related guest reviews

10

David

1 Apr 2025

·

Stayed 2 nights

Great service, clean and tidy room.Room was very comfortable, good size.

10

John

10 Aug 2025

·

Stayed 14 nights

Extremely clean quiet and comfortable facility with very helpful staff.

10

BELINDA

7 Aug 2025

·

Stayed 1 night

We stayed here on the way to Townsville place was excellent. Staff were amazing We ended up staying on our way back from Townsville.

10

Vince

4 Sept 2025

·

Stayed 5 nights

Alwsys enjoy staying here. Friendly staff, roomy accommodation

10

Lisa

7 Nov 2025

·

Stayed 1 night

Rooms were clean with plenty of room, hanging space etc. Friendly staff and conveniently located opposite Aldis.

10

Kathy

3 Aug 2025

·

Stayed 2 nights

The service was exceptional. Very accommodating. Coin laundry onsite. It’s old style but clean. Bed was very “bouncy” and large, thick pillows.

10

David

10 Feb 2026

·

Stayed 2 nights

Large parking bays, Room and beds were great, and the staff were incredibly helpful

10

Loreta

12 Oct 2025

·

Stayed 1 night

Receptionist is friendly. Room is clean and spacious

10

Vince

3 Apr 2025

·

Stayed 1 night

Always a good place to stay. Friendly helpful staff

8

John

18 Jun 2024

·

Stayed 1 night

We enjoyed the staff they made check in very simple, sorted out our booking that one of the booking company had made a mistake with, nothing was a problem

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AI-generated summary based on recent guest reviews

Location

Convenient for access to shops, the southern entrance of Rockhampton, and the train station. Practical for pass-through stays and easy to find.

Related guest reviews

8

Robert

14 Aug 2025

·

Stayed 2 nights

Room and bed comfortable, clean, spacious, nice large TV. Little things need attention. No milk in fridge for tea/coffee facilities.; one set of cutlery in paper, taken first day and not replaced. Hard to spread butter on toast with only teaspoon left in room. complementary drink card only for one person in double room and only for glass of beer on tap not a wine or soft drink as told. Squeeze soup dispenser maybe messy and unhygienic. Other then these little things all-round on par with other accommodation in area and within distance to hospital and shops.

10

Tam

22 Sept 2024

·

Stayed 1 night

Loved the location, close to the southern entrance of Rockhampton. Rooms were super clean and well presented with modern features. Noise was kept to a minimum even with the close distance to the main road. Car parking is the biggest positive to the venue, with wide spaces, avoiding other patrons from scratching your car. Thank you.

10

Sharon

3 Jul 2024

·

Stayed 1 night

Easy access to everything around

8

Wayne

29 Sept 2024

·

Stayed 3 nights

handy position

10

Lisa

7 Nov 2025

·

Stayed 1 night

Rooms were clean with plenty of room, hanging space etc. Friendly staff and conveniently located opposite Aldis.

10

Bridgit

20 Feb 2025

·

Stayed 1 night

Helpful staff, large, clean rooms, close to station. Thanks!

8

Heidi

27 Jul 2025

·

Stayed 1 night

Very nice to stay over on a road trip.

10

Michael

7 Jun 2024

·

Stayed 1 night

This property was excellent for me I was only passing through Rockhampton so the motel was ideal for the night the receptionist was very nice and cheerful thank you

10

Brody

22 Apr 2024

·

Stayed 1 night

Quiet

10

Ricky

4 May 2024

·

Stayed 1 night

Very good value for money and good location.

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AI-generated summary based on recent guest reviews

Dining

The attached bistro/restaurant earns positive feedback for dinner quality and value, with several guests praising the meals and steaks. A few comments mention limited inclusions.

Related guest reviews

10

George

30 Aug 2024

·

Stayed 1 night

A big, quiet, affordable room (#12) in the early 70s style. The attached restaurant was also excellent value. Difficult to access the free wifi after dinner.

8

Kathy

16 Feb 2025

·

Stayed 1 night

Joseph the manager was welcoming and friendly. The room was very clean and tidy. The only negative would be the very very firm bed. The hotel attached was small and offered a reasonable range of dinner options. Staff was friendly.

8

Robert

14 Aug 2025

·

Stayed 2 nights

Room and bed comfortable, clean, spacious, nice large TV. Little things need attention. No milk in fridge for tea/coffee facilities.; one set of cutlery in paper, taken first day and not replaced. Hard to spread butter on toast with only teaspoon left in room. complementary drink card only for one person in double room and only for glass of beer on tap not a wine or soft drink as told. Squeeze soup dispenser maybe messy and unhygienic. Other then these little things all-round on par with other accommodation in area and within distance to hospital and shops.

10

Michelle

9 Jun 2024

·

Stayed 1 night

Staff very friendly, room was very clean and the food was amazing.

10

Chris

17 Aug 2024

·

Stayed 1 night

The room was spacious and clean with large undercover parking, but some of the fittings were a little dated. The staff were very friendly, and we enjoyed a good meal in the restaurant.

10

Luke

7 Feb 2025

·

Stayed 1 night

Great value motel , perfect parking with huge spots. Restaurant and small hotel attached (way away from rooms) very quiet for a nice drink . Walk to dinner and a drink, peaceful rest awaits.

10

Vince

5 Jul 2024

·

Stayed 4 nights

Great staff. Comfortably unit. Excellent Bistro meals.

10

KEVIN

14 Feb 2025

·

Stayed 1 night

Always stay here when in Rockhampton. Everything is perfect and the best steak anywhere

10

Errol

24 Oct 2024

·

Stayed 1 night

Room very roomy and clean and close to restaurant and hotel

10

Regan

22 Jul 2024

·

Stayed 1 night

Value for money, we stayed one night wish we could have stayed longer.. Excellent food from the restaurant. Room was spacious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $236	15 $145	16 $121	17 $121
18 $97	19 $138	20 $153	21 $148	22 $161	23 $111	24 $121
25 $123	26 $181	27 $320	28 $150	29 $146	30 $119	31 $116

Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $204	3 $175	4 $164	5 $154	6 $120	7 $123
8 $121	9 $164	10 $162	11 $160	12 $160	13	14 $137
15 $135	16 $164	17 $189	18 $176	19 $173	20 $200	21 $126
22 $146	23 $174	24 $188	25 $172	26 $162	27 $131	28 $118
29 $125	30 $159

SunPalms Motel

About this property

Location

Room options

Standard Room

Family Room

Queen and Single Room

Double Queen Room

Guest reviews of SunPalms Motel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SunPalms Motel

Prices for upcoming dates