Name: Hampton Inn By Hilton Nuevo Vallarta
Address: Carr. Federal, 200 Tepic-Puerto, Las Jarretaderas, Nayarit, Mexico, Las Jarretaderas, Nayarit, MX
Price range: $70–$96 per night
Rating: 8.8

What guests think

At Hampton Inn By Hilton Nuevo Vallarta, guests repeatedly praise the very clean, modern rooms and friendly service, while noting the highway-side, car-dependent location and mixed food experience, with breakfast ranging from great to limited and dinner options scarce.

Facilities include a small, often pleasant pool, a well-liked gym, a free airport/area shuttle and self-serve laundry, though parking spaces are tight and occasional key or elevator glitches are reported. Rooms are comfortable but on the smaller side; some face highway noise, and a few mention slippery or leaky showers, creaky beds, limited views, and spotty in-room Wi-Fi. A practical, good-value base when you need a straightforward, non-resort stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is well equipped and appreciated; the small outdoor pool is generally enjoyable but can be shaded, and was closed once for water treatment. Free shuttle and self-serve laundry are helpful, while parking spaces are tight and occasional key/elevator issues occur.

Related guest reviews

6

Maria

Mar 31, 2025

·

Stayed 3 nights

The property was having electronic room key issues when we arrived. The elevator key readers didn't function properly either, so we had issues getting around within the hotel. Found a pair of dirty sox in one of the drawers in our room. The shower door does not hold water in, so every time you shower, there is a puddle outside of the shower. But the gym is nicely setup. And the Waffle house next door is great. The hotel food is not great and we believe we got sick from the one time we ordered dinner at the hotel.

10

Leigh

Feb 22, 2025

·

Stayed 4 nights

This is a neat hotel with a great gym, a swanky pool, a good breakfast, and very comfortable rooms. The staff was helpful and kind. It's near some good restaurants and close to the airport.

10

Abraham

Apr 18, 2025

·

Stayed 4 nights

Los estacionamientos son muy pequeños.

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10

Mitsuko

Aug 29, 2025

·

Stayed 7 nights

We enjoyed the entire stay. All the staff was kind and helpful. Breakfast was good. You need to make an appointment for using the laundry room, but I liked the system because I was able to use it privately. We enjoyed the swimming pool as well as the sport gym. There were not many shops around in the walking distance but we had no problems because we had a rental car and the hotel had free parking.

10

RANDY

Nov 12, 2023

·

Stayed 4 nights

Nice and clean Hotel, excellent breakfast, free washer and dryer on-site, well equip Gym, safe underground parking. Only comment is the rooms are small compared to American standard rooms

10

Letty

May 21, 2024

·

Stayed 1 night

Hotel was very nice & clean. They have an airport shuttle van which was super convenient.

10

Sergio Miguel

Aug 3, 2025

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Stayed 3 nights

Todo muy bien, la limpieza, el desayuno, muy cómodas las habitaciones, la alberca está muy bien, todos muy amables y con excelente atención, mi única observación fue el estacionamiento los lugares son muy pequeños, en el lugar que te quedes es muy difícil abrir puertas y no se diga si llevas camioneta grande

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8

Lauren

Mar 7, 2023

·

Stayed 7 nights

Beautiful new hotel and great location if you have a car. Cannot walk anywhere from the hotel, however location is great if you’re wanting to be central for driving. Breakfast is decent, and pool is lovely but only has sun in the late afternoons as it’s blocked by the building. Excellent value for the money, and complementary shuttle back to the airport was great, just be sure to book it a day ahead.

8

Arantza

Aug 12, 2025

·

Stayed 6 nights

The only downside to the stay was finding the pool water GREEN. We brought it to the attention of the hotel staff and they had closed the pool the next day. I’m guessing for water testing and treating.

10

eliezer

Aug 23, 2025

·

Stayed 6 nights

Todo está excelente, la Amabilidad, el servicio, el desayuno riquísimo y variado, la limpieza super bien, el gym limpio y ordenado

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Cleanliness

Reviews frequently note very clean rooms and common areas. There are occasional lapses such as missed or late housekeeping, leftover items, or dusty bathrooms.

Related guest reviews

6

Maria

Mar 31, 2025

·

Stayed 3 nights

The property was having electronic room key issues when we arrived. The elevator key readers didn't function properly either, so we had issues getting around within the hotel. Found a pair of dirty sox in one of the drawers in our room. The shower door does not hold water in, so every time you shower, there is a puddle outside of the shower. But the gym is nicely setup. And the Waffle house next door is great. The hotel food is not great and we believe we got sick from the one time we ordered dinner at the hotel.

10

alejandro

Dec 11, 2025

·

Stayed 3 nights

Muy limpio y personal muy atento y amable

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4

Romina

Nov 30, 2025

·

Stayed 2 nights

Room was not very clean, you could see hair in the room and the bathroom, the breakfast was very poor, you could barely name it breakfast, few thing to eat and not even delicious.

6

oscar

Apr 7, 2023

·

Stayed 3 nights

LA 1 NOCHE NO HABIA SHAMPOO Y JABON DE TOCADOR Y LA 3 NOCHE NO HICIERON LA LIMPIEZA EN EL CUARTO !

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10

Patricia Arteaga

Jan 13, 2026

·

Stayed 3 nights

Every one was so nice every thing was clean

10

Ana Luisa

Jan 31, 2023

·

Stayed 2 nights

Cuartos muy limpios

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8

GABRIEL E

Nov 12, 2025

·

Stayed 1 night

La habitación y las áreas comunes bien presentadas y limpias

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6

Omar

Jan 23, 2025

·

Stayed 5 nights

Terrible!!! No asearon la habitación, no colocaban toallas, el desayuno era insuficiente considerando que el hotel estaba al 100% de ocupación, la limpieza deficiente de áreas comunes, los baños del área de Lobby super sucios y no los limpiaron adecuadamente a pesar de haberlos reportado, el personal de recepción con deficiencias en atención al cliente! Una verdadera lástima que por servicio un hotel tan conveniente por su ubicación nos haya dejado tan mala experiencia!

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6

Laura

Feb 26, 2023

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Stayed 2 nights

Amélioration dans la propreté des salles de bain! J'ai demandé 3 fois de venir nettoyer la salle de bain surtout la douche car beaucoup de poussière et cheveux lors que nous venons d'avoir la chambre! Amélioration dans les options de buffet au petit déjeuner, le Mexique c'est un pays où on peut manger frais donc on s'attend avoir des jus Naturels, plus de fruits et du goût dans les plats principaux. Le service a été très bien et les installations sont neuves, le parking est gratuit et au sous-sol.

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10

Bruce

Dec 24, 2025

·

Stayed 5 nights

Nice new rooms, very clean and modern.

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Rooms

Rooms are modern and generally comfortable, though many note they run small. Several mention highway noise, creaky or soft beds, leaky or slippery showers, limited views, and occasional Wi-Fi or TV connectivity issues.

Related guest reviews

10

José Carlos

Jan 4, 2025

·

Stayed 1 night

Un poco la cama ya que sonaba con cualquier movimiento mientras dormías si resultó algo incómodo más por el tema de descansar

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8

Cesar

Aug 1, 2025

·

Stayed 4 nights

muy limpio, buen desayuno, la cama es comoda, baño muy pequeño

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6

Michael

Mar 11, 2024

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Stayed 1 night

Nice Staff and great service except that the wifi in the room was not very good as it kept disconnecting when we were watching television. Also the tv kept loosing its signal

6

Mark

Feb 17, 2025

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Stayed 2 nights

This hotel is situated on the outskirts of the centre. Ideally downtown would be a better place to stay. The hotel has limited parking areas and luckily you can park in the unmarked areas. Breakfast wasn't great apart from the coffee provided.

10

RANDY

Nov 12, 2023

·

Stayed 4 nights

Nice and clean Hotel, excellent breakfast, free washer and dryer on-site, well equip Gym, safe underground parking. Only comment is the rooms are small compared to American standard rooms

6

Ezequiel

May 19, 2025

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Stayed 1 night

I didn’t like the bed

10

Margaret

Mar 19, 2025

·

Stayed 2 nights

Lots of traffic noise .very close to freeway

8

Rodrigo Jimenez

Sep 11, 2025

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Stayed 3 nights

El hotel se ve muy nuevo, se ve bien conservado en general. En mi habitación hubo dos detalles por los cuales no les doy las 5 estrellas: El cancel de la regadera no tenía una guarda que sellara bien hasta abajo, así que se salía el agua hasta el retrete, en mi segunda noche ahí pusieron una, pero mal puesta y se despegó antes de que yo regresara por la noche. Y el aire acondicionado dejaba muy abochornado en ambiente, a ratos enfriaba muy bien y a ratos solo parecía humidificar. Pero a pesar de eso me gustó el lugar, muy cómodo y bien ubicado para mis actividades (trabajo con el aeropuerto). Seguro me quedaré aquí de nuevo, me gustaría si se han mejorado estos puntos.

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8

Richard Mark

Mar 13, 2025

·

Stayed 14 nights

Did not like thin wall and adjoining room door. Highway noise. No real hotel restaurant- food was available but expensive and low quality. Rest of hotel was good!

10

Bruce

Dec 24, 2025

·

Stayed 5 nights

Nice new rooms, very clean and modern.

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Service

Staff are widely described as friendly, helpful and accommodating, with shout-outs to front desk and shuttle teams. A minority report slow or disorganized service, check-in errors, limited English, or unresponsive follow-up.

Related guest reviews

6

Catherine

Oct 30, 2023

·

Stayed 14 nights

We got off on the wrong start the room we were taken to was already occupied, proceeded to new room and when we had unpacked our luggage a knock on the door to say we were to be moved again which we refused, after having a long flight, there were times when we were out of towels and toilet paper, the bed creaked as if it was cracked, And one time came home and the room had not been cleaned and were told that we would have to request it so otherwise staff very friendly

6

Rosalina Alberca

Apr 24, 2024

·

Stayed 6 nights

Communication. Limited front disk staff can speak english.

10

Mimi

Mar 29, 2025

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Stayed 7 nights

The service and staff at the hotel was super kind friendly and very helpful! The all inclusive breakfast was delicious and a great variety of food options! The gym facilities and pool was a wonderful addition when we wanted to use it! I most appreciate the in house laundry service that was available for use! Thank you!

6

ANGELA

Aug 8, 2024

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Stayed 1 night

Staff acted as though we were an inconvenience. Not friendly. Not helpful. Only dining option is complementary breakfast. Other options- burgers and sandwiches very overpriced. No restaurants nearby

10

Sofia

Feb 10, 2025

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Stayed 3 nights

El personal siempre fue muy amable, atento y servicial, el check-in y check-out fueron rápidos, las instalaciones muy limpias y cómodas, en especial las camas y almohadas.

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10

Natasha

Jun 8, 2023

·

Stayed 7 nights

Staff were amazing and always helpful. Specifically Sandra from the front desk and Francisco the shuttle driver were always kind and helpful. The hotel is a little hard to get around when walking but the shuttle was available at most times and Francisco was always providing recommendations and was so accommodating. Great hotel and great staff.

10

Stephanie

Feb 25, 2024

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Stayed 1 night

The staff at this hotel went above and beyond for me and my family. My mother lost her wallet with her passport in it and they tracked and contacted the driver for us which helped us immensely! Definitely grateful for the staff for saving our trip!

2

Alejandra Paola

Sep 29, 2023

·

Stayed 3 nights

Llegue y me comentaron que no tenían habitaciones disponibles como yo la había reservado a pesar que se reservó con 3 Dias de anticipación, fui testigo como a otra persona le hicieron lo mismo pero cuando llegaron extrageros con la misma solicitud después de nosotros a ellos si se la dieron. Para que contesten el teléfono es un martirio es estar pegada a la línea por horas, aún estando hospedada en el hotel… soliciten su factura en mostrador porque definitivamente no se las mandan, no te contestan si marcas por ella, horrible atención. Nunca me vuelvo a parar en ese lugar, lástima de servicio.

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10

Sheila

Nov 7, 2025

·

Stayed 7 nights

Excellent staff very friendly and helpful Sandra at the front desk and Ivan

6

Omar

Jan 23, 2025

·

Stayed 5 nights

Terrible!!! No asearon la habitación, no colocaban toallas, el desayuno era insuficiente considerando que el hotel estaba al 100% de ocupación, la limpieza deficiente de áreas comunes, los baños del área de Lobby super sucios y no los limpiaron adecuadamente a pesar de haberlos reportado, el personal de recepción con deficiencias en atención al cliente! Una verdadera lástima que por servicio un hotel tan conveniente por su ubicación nos haya dejado tan mala experiencia!

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AI-generated summary based on recent guest reviews

Location

Beside a busy highway near the airport, the setting is convenient for drivers but not walkable, with few restaurants or shops nearby. Many guests rely on the shuttle, taxis or rideshares; some report traffic noise.

Related guest reviews

10

Jacqueline Marie

Apr 2, 2025

·

Stayed 7 nights

Everything was excellent except too far from everything.

8

Dennis D

Mar 26, 2023

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Stayed 4 nights

Great place to stay but over 1.5 miles to any beach.absolutely no view.super no e staff and free transport to airport area.great for a business trip, but not as desireable for family

8

Greta

Dec 9, 2025

·

Stayed 1 night

Pros: Staff was always friendly and helpful. The morning breakfast was outstanding each day. The room was clean. Cons: No onsite restaurant for dinner. The tile floor in the shower is very slick and dangerous, needing to be replaced with rough surface tile, a shower mat, and grab bars to make the shower safe. Wash cloths aren't automatically provided and getting them was difficult. The permanently placed shampoo, conditioner, and hand lotion in the bathroom are annoying and take up space for my own products. The hotel is land locked by highways making the location unwalkable and a problem I didn't realize when I made the reservation. This makes walking to a nearby restaurant for dinner basically impossible. The noise from the highway was very noticeable when trying sleep. Overall: Still a positive experience and would consider returning on my next trip.

10

Gary

Feb 28, 2023

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Stayed 1 night

No restaurants within easy walking distance (need to walk on side of busy highway)

10

Dean

Jan 12, 2025

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Stayed 1 night

Great place for our one night stay. Friendly and helpful staff and everything super clean. Good breakfast - and again - super clean. No restaurants within walking distance but was only $4 to $6 for Uber or taxi to restaurant row. The only drawback is the pool area isn't great. Would definitely stay here again.

10

Rogelio

Apr 5, 2025

·

Stayed 1 night

Está lejos del área hotelera y restaurantes. Lo demás bien

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8

Lauren

Mar 7, 2023

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Stayed 7 nights

Beautiful new hotel and great location if you have a car. Cannot walk anywhere from the hotel, however location is great if you’re wanting to be central for driving. Breakfast is decent, and pool is lovely but only has sun in the late afternoons as it’s blocked by the building. Excellent value for the money, and complementary shuttle back to the airport was great, just be sure to book it a day ahead.

6

Nicole

Mar 1, 2023

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Stayed 6 nights

In the middle of nowhere on a crazy highway. No stores, restaurants or beach close by.

8

Yelena

Feb 15, 2024

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Stayed 1 night

Along the road. Nothing in a walking distance. Stayed one night due to the flight change after spending the week in the all inclusive hotel prior. The hotel is new, provided the free shuttle to airport. Clean and has everything you may need for short trip is good enough.

10

steven

Jan 2, 2023

·

Stayed 19,344 nights

Nice, new, clean property and friendly staff. Located right beside main highway so a allot of traffic noise when outside but convenient location for getting around by car. Hotel has a shuttle too. Not great for walking to restaurants etc. but good if you have transportation.

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Dining

Breakfast feedback is mixed: many enjoyed it, while others found it repetitive, limited or poorly managed at peak times. On-site dining beyond breakfast is limited or slow, with reports of low food quality, few menu options, and bar service issues.

Related guest reviews

4

Garnet

Dec 13, 2024

·

Stayed 11 nights

The room was nice. The shower was weak and not enough water pressure to have a good shower. No microwave in room to reheat any food period. The free breakfast was so bad. Nothing was at all a breakfast id appreciate. No cold milk ever. Remains in a metal un refrigerated container. Hot cakes always cold. My partner got food poisoning from the food from breakfast day 2 and couldn't leave the room for 2 days due to it. When i asked the staff for warm fresh food. I was treated with a cold pissed off response. After that incident i bought my own milk from a store and kept it in my room refrigerated. And only had cereal. The front desk staff however were very polite and helpful. One in particular. Maya. I believe. The pool.had only one working heat jet. Was a little uncomfortable. The chambermaid on the 5th floor was very pleasant and professional. Personally. I wouldn't choose to stay there again unless i had these changes made again.

10

Ma Guadalupe González

Oct 14, 2025

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Stayed 3 nights

Todo está muy bonito y la atención estupenda, sin embargo, la comida es pésima. La pizza es muy mala.

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8

Miguel

Feb 12, 2024

·

Stayed 3 nights

The complimentary breakfast was not good at all.

10

murray

Feb 28, 2024

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Stayed 2 nights

Great new Hotel. No food service before 3pm or after 10pm.

10

QIAN

Jan 15, 2024

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Very nice and new hotel. Everything is great and the provide free one way shuttle (within 10 kms). The only thing can be improved is the breakfast. The content of the breakfast can be changed appropriately, it's not very good to eat the same thing every day. Also, the staff needs to be more aware of replenishing food and not pulling the door shut as soon as the breakfast time ends.

6

ANGELA

Aug 8, 2024

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Stayed 1 night

Staff acted as though we were an inconvenience. Not friendly. Not helpful. Only dining option is complementary breakfast. Other options- burgers and sandwiches very overpriced. No restaurants nearby

10

Jasett

Apr 12, 2025

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Stayed 8 nights

Kitchen staff were amazing but the breakfast was the same thing every day. I wish they had more variety. The location is on a busy road and not much to do close by unless you drive

6

Ambar

Jun 9, 2025

·

Stayed 2 nights

Desayuno rico y variado,servicio de restaurante a la carta super lento

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6

Mary M

Jan 2, 2026

·

Stayed 1 night

Everything was good about the hotel except the restaurant. We had dinner and the service was incredibly slow and the food was terrible. The nachos had no cheese, tacos bad, hamburger lousy. For breakfast the food was edible, but not tasty.

10

David

Nov 23, 2025

·

Stayed 1 night

Hotel, desayuno y personal 100

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$99
March	$98
April	$97
May	$86
June	$87
July	$109
August	$217
September	$78
October	$77
November	$82
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $81	19 $81
20 $70	21 $70	22 $71	23 $72	24 $72	25 $70	26 $71
27 $71	28 $71	29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $81	3 $81
4 $81	5 $83	6 $83	7 $83	8 $83	9 $81	10 $81
11 $81	12 $83	13 $83	14 $83	15 $96	16 $83	17 $77
18 $73	19 $73	20 $73	21 $74	22 $72	23 $73	24 $73
25 $74	26 $74	27 $73	28 $73	29 $73	30 $74	31 $74

Hampton Inn By Hilton Nuevo Vallarta

Prices for Hampton Inn By Hilton Nuevo Vallarta

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible (3X3 Shower)

Room, 1 Queen Bed, Refrigerator

Twin Room, 2 Twin Beds, Refrigerator

Suite, 1 Queen Bed

Guest reviews of Hampton Inn By Hilton Nuevo Vallarta

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn By Hilton Nuevo Vallarta

Prices for upcoming dates