Homewood Suites by Hilton DuBois, PA

Everything was great only complaint would be excessive dog fee $ 75 way to much

The pool of the hotel was out of service, and in my 3 nights my room was not cleaned. During my check out manager told me that the cleaning room service needs to be asked for customer which was not informed to me when I checked in. In addition, the last day toilet was not working properly.

Very convenient to have Walmart nearby. I wish they could have given a heads up before arrival that the pool was out of order

Property is in a terrible state of dis-repair. We have stayed here multiple times and have all been fantastic. Hilton corporate needs to come in and do a complete overhaul. Baseboards are missing, elevators do not work - you have to call the front desk on a walkie to have the elevator sent up to get you. The toilet areas are not ADA-compliant. Blood was smeared on the walls, dirty towels were left in the shower and hair was in the shower stall. Hilton-Corporate, feel free to contact me.

Good location, breakfast ok, elevator needs repair. Learn to use a walkie tacky to call for the elevator to floor two.

This facility has so much potential. The suites are wonderful. First impression is a very nice property. Until you start looking around. Water machine in workout room - no cups. Employee did not know if it actually worked. Pool is closed. Employees have no idea when it will re open nor do they know what is wrong with it. Employees, for the most part were super helpful and very gracious. Several boxes for sanitizer wipes were all around the facility. None had any wipes. We were there 4 day and they were not refilled. Fairly nice food area - limited but adequate "supper" items each evening. Breakfasts were good. Coffee cups were super thin so carrying the cup was a juggling act to keep from being burned. No sleeves for them. For the most part it was clean. Elevator had issues. Scary. Employees said it has been like this for months. While suites are very nice - separate bedroom and bath, kitchenette, the walls are quite thin. Neighbors were just having normal conversation and we would hear every word. It was just a weird vibe because from the outside it looks so very nice. Would absolutely give it a much better rating on just employees and service . Such a shame.

Clean and large first floor with lots of areas to hang out Comfortable room and bed!

Nice property and staff but pool was out of service.

The hotel itself and hotel staff were great! Unfortunately we booked this hotel planning to swim but their pool is undergoing renovations so the kids were disappointed.

When problems the elevator needed a walkie-talkie to call it to our floor

Filthy bedding. Dirty everywhere.

The over all stay was fine. There was mold in the shower and the elevator was slow and scary

The property overall was clean but dated other than the bathroom floors were not dirty but has residual stickiness from cleaner and the tub was either worn or dirty. There was no directional on the inside of the door in case of fire what would our best exit route be?? The front desk staff on Friday afternoon and the young lady running the breakfast buffet on Saturday were friendly and attentive and should be recognized since they are the first impression and for us our last as we left after breakfast

In my room, black mold in the shower and on the shower curtain. I informed the staff I wanted a new shower curtain because I didn’t want to have to change hotels on my anniversary. Never happened. If possible, check the room before you pay, this is the most I paid for a dirty room in my life.

Terrific room. Clean, quiet, and comfortable.

I expected more from Homewood. I have no idea when the last time the shower was cleaned. Orange scum throughout and gunk around the drain. No shampoo or conditioner in the provided containers. My traveling companion and I arrived late on motorcycles and were too tired to lodge concerns upon arrival. Furthermore, the receptionist seemed to have zero interest in receiving us. We had better service, reception and cleanliness at the Best Western the night before! Next time I'm in the area, I'll think about staying elsewhere.

When we arrived the front desk acted if we were an inconvenience for checking in and was not very accommodating even though there was nobody around. When we walked in the room the floor was so sticky it almost pulled my shoes off. The dishwasher had a a hand written out of order sign on it and there was no handle on the refrigerator door. There was one glass, one plate, and two knives in the kitchen. All the furniture in the living area was dusty and irritated my allergies. The TV. remote didn’t work, and the floors were not vacuumed. In the bathroom the floor had crud all along the edges. The tub could have been a murder scene that they used bleach to try to clean it up because the was a pink substance around the faucet and drain, and the tub floor was brown and disgusting. I wouldn’t wash my dog in it. The outside fire pit and grill area was actually quite clean and pleasant.

Very clean, friendly staff.

Very Clean room, comfortable beds, excellent breakfast, friendly staff

Area is nice, but honestly our room was very dirty.

Walls are paper thin!! We could hear every word our neighbor was saying. We also had guests upstairs (children) that did nothing but run around at 11pm and it was terribly loud!!! Front desk was called and did absolutely nothing. Probably would not stay here again

We have stayed here a number of times after Penn State football games. This is our first time being placed on the first floor, room 118. I don’t know what is next to this room but we heard loud noises throughout the entire night. Continental breakfast was not nearly as good as before either

Clean comfortable spacious room. Great space in the lobby

Suite was spacious, but could use some updating. Having a kitchenette is a nice feature, and the setting was quiet and convenient.

Property seemed generally run down and dated.

Terrific room. Clean, quiet, and comfortable.

The place is not as nice as it was a few years ago at my last visit. Room (especially the shower) was not as clean. Handle was off ye refrigerator. The only way to turn off the ceiling fan was to turn off the switch (at the front door) which also turned off the bathroom lights. Room lights are very dim. No TV channel guide (it did not work on the TV).

Comfortable place but there was definitely a smell in our room that was a little off-putting. We liked the layout and the facility was well kept.

The refrigerator in my room did not have a door handle. Overall great stay breakfast was great. Definitely will return.

Check-in attendant could have been more cheerful; First impression - décor seemed dated, but might just be my taste; Bed was comfortable; key-swipe to enter through back door wasn't working - acknowledged by desk clerk, but no apologies offered. Wouldn't/couldn't (?) print a receipt upon check-out as reservation was booked though Hotels.com.

The computer system sucked. I had to be checked in twice. I was booked into the wrong room / surname first. Then the card processing system was glitchy. 20 minutes need to check in and only me in line.

Perfect spot for a stop over- nice rooms and close to many stores and restaurants. Very friendly staff.

We picked this hotel because it provided kitchen amenities. The furniture was scratched and the linens looked old. The mattress was extremely uncomfortable - it actually hurt my back. We checked out five days ago and I am still recovering from the discomfort. I found the price to be way over what it should have been, considering the condition of the room. We also wanted to point out that the staff person behind the front desk never greeted us when we entered the hotel. They basically hid behind the desk. A very unwelcoming experience.

Walls are paper thin!! We could hear every word our neighbor was saying. We also had guests upstairs (children) that did nothing but run around at 11pm and it was terribly loud!!! Front desk was called and did absolutely nothing. Probably would not stay here again

Although the hotel is pet-friendly, the $75 pet charge is hidden until checking in. While I understand the reason behind such a charge, I would have chosen a different hotel to book up front had I known about the excessive charge. $75 seems like a lot for someone who spent roughly 12 hours in the room. I guess the kicker was the approach of the front desk person too when checking in… cranky and made me feel like she was put out by simply doing her job.

amazing staff and amazing place. was striving for 15 hours straight and our new born needed a break they let us check in at 7 am so we didn’t have to keep driving till 3pm to find a hotel to stay the night. didn’t charge me a extra night like every other hotel tried

Friendly and helpful staff. rlw

Excellent. The location is safe and quiet. Short walking distance from shopping and restaurants. The front desk clerk is Outstanding. She was accurate and very knowlegeable with what she does.

Check-in attendant could have been more cheerful; First impression - décor seemed dated, but might just be my taste; Bed was comfortable; key-swipe to enter through back door wasn't working - acknowledged by desk clerk, but no apologies offered. Wouldn't/couldn't (?) print a receipt upon check-out as reservation was booked though Hotels.com.

Very Clean room, comfortable beds, excellent breakfast, friendly staff

Perfect spot for a stop over- nice rooms and close to many stores and restaurants. Very friendly staff.

Great location! Convenient to restaurants & shopping.

Nothing around, can’t walk anywhere

Such a very nice place in a quiet area near shopping. This is my go-to place when in DuBois.

Excellent. The location is safe and quiet. Short walking distance from shopping and restaurants. The front desk clerk is Outstanding. She was accurate and very knowlegeable with what she does.

Excellent hotel in a great location. The hotel looked modern and clean. The room was great and quiet. Will definitely stay here again in the future.

Great location, nearby dining and shopping.

Very pleasant staff and great value for the price! Surrounded by anything you could think of!

Large rooms in convenient location to major highways. Walmart is within walking distance if weather is good.

Close to Benezzette. Easy drive.

Overall good. Breakfast was not good.

We have stayed here a number of times after Penn State football games. This is our first time being placed on the first floor, room 118. I don’t know what is next to this room but we heard loud noises throughout the entire night. Continental breakfast was not nearly as good as before either

We were just driving through and staying one night. The room was great and the beds comfy. The dishwasher was working but had broken door. The floors were very sticky. Breakfast was horrible. Otherwise good stay for 1 night. Expensive pet fee. $75.

Nice hotel, good breakfast, good service.

We stayed at this location twice this week. Both times the rooms were impeccable . Breakfast had a large selection which differed each day we stayed. The only request I have is please provide a gluten free bread option at breakfast to make toast.

It was a decent stay for a weekend with family. Nothing to write home about. No hot tube in the pool area was sad. Breakfast was not worh getting out of bed for but other then that staff was friendly and very helpful, place was clean and in good repair.

The refrigerator in my room did not have a door handle. Overall great stay breakfast was great. Definitely will return.

Very nice and clean. The staff were great. Breakfast buffet was also really nice as well. I stayed in a king suite. Very nice room. Altogether very pleasant stay

Very Clean room, comfortable beds, excellent breakfast, friendly staff

We stay here so that we can have 2 bedrooms and a kitchenette. We have always had a good stay. This time was a bit different. We were unable to do dishes properly as there were no towels/clothes to wash dishes, nor any dishwasher soap. The breakfast was okay but missed the waffle maker, and the coffee was bad, which never was before. The check in and check was great.