Hacienda Santa Maria Regla

Adding heating and wifi in rooms.

Excelente

The place is absolutely beautiful. I read the description and so I made the reservation. Once I made it, they sent out a notification that the hotel is not accessible for people with limited mobility. It also said there’s no WiFi and TV with the argument that they promote rest. Well, that’s a good idea but I felt they imposed that. I needed to catch up with work but I couldn’t do anything since the place is remote and my data didn’t even work. It’s expensive and it not worth the money. I will never be back in this hotel even though the staff were kind and help me with my mom and her limited mobility.

Excelente

My stay at Hacienda Santa Maria Regla in Huasca was largely pleasant, earning a 4-out-of-5 rating. The location is breathtaking, with historic stone buildings, a charming tower, and a red-domed structure set against lush greenery and a tranquil lake. The vibrant flowers and scenic views of the surrounding hills make it an ideal spot for a peaceful retreat. However, there were notable issues. Remodeling outside my room brought constant noise and loud music, drowning out the natural sounds of birds and the river I’d hoped to enjoy. The restaurant was the biggest letdown—service was extremely slow, with waits often exceeding 30 minutes. I ordered pancakes one morning, and they arrived without honey; by the time the honey came, the pancakes were cold. Another day, I requested fruit, but they didn’t have any, as it had to come from Pachuca—only 15 minutes away. The food was also overpriced, costing about double what I’d pay at nearby restaurants outside the hotel. Additionally, there was no assistance with bags during check-in or check-out, a small but noticeable oversight. Despite these flaws, the hacienda’s stunning setting made the stay worthwhile. I’d recommend it for the views, but be prepared for slow service and potential noise disruptions.