Excelaris Grand Resort Conventions & Spa
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About this property
Amenities
Pamper yourself with a visit to the spa, which offers body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Las Uvas, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Conveniences include phones and safes, and housekeeping is provided daily.
Location
Located in Jojutla, Excelaris Grand Resort Conventions & Spa is just steps from Glorieta de las Alas and 11 minutes by foot from Tequesquitengo Lake. This spa hotel is 4.7 mi (7.5 km) from Jardines de México and 6.6 mi (10.7 km) from Ex Hacienda de Ixtoluca.
What's nearby
Glorieta de las Alas(0.1 Miles)
Tequesquitengo Lake(0.6 Miles)
Jardines de México(4.7 Miles)
Ex Hacienda de Ixtoluca(6.6 Miles)
Aquasplash Water Park(6.8 Miles)
San Pedro Church(7.6 Miles)
WTC-Morelos Convention Center(8.2 Miles)
Piedra de la Iglesia(10 Miles)
Santo Domingo de Guzman Church(10 Miles)
Water Park El Rollo(10.3 Miles)
St. John the Evangelist Church(11.6 Miles)
Vista Luna(12.7 Miles)
Sierra de Huautla Biosphere Reserve(13.2 Miles)
Archaeological Monuments Zone of Xochicalco(13.7 Miles)
Quinta Puerta de Agua(13.7 Miles)
The nearest major airport is Benito Juarez International Airport (MEX)(80 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Glorieta de las Alas (0.1 Miles)
Tequesquitengo Lake (0.6 Miles)
Jardines de México (4.7 Miles)
Ex Hacienda de Ixtoluca (6.6 Miles)
Aquasplash Water Park (6.8 Miles)
San Pedro Church (7.6 Miles)
Room options
4
Junior Suite
Room details
Sleeps 2
247 ft²
10
Family Room
Room details
Sleeps 6
7
Junior Room
Room details
Sleeps 2
7
Master Suite
Room details
Sleeps 2
5
Family Master Suite , 6 Pax
Room details
Sleeps 5
Guest reviews of Excelaris Grand Resort Conventions & Spa
Based on 252 verified reviews
Who stays here?
Couple
35%
Family
42%
Group
22%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Excelaris Grand Resort Conventions & Spa is praised for spacious rooms, friendly staff, a pool and spa, and a convenient location near restaurants and lake views, though dated areas, slow or pricey dining, and patchy Wi-Fi recur.
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What guests think
Across many reviews, Excelaris Grand Resort Conventions & Spa is praised for spacious rooms, friendly staff, a pool and spa, and a convenient location near restaurants and lake views, though dated areas, slow or pricey dining, and patchy Wi-Fi recur.
Housekeeping and overall cleanliness are widely appreciated, but several guests note maintenance problems including weak air conditioning, sporadic hot-water interruptions, and pool tile or temperature concerns. Some guests, however, encountered unfriendly reception, inflexible or unusual payment policies, and understaffing during busy periods. Expect a comfortable stay with solid amenities, tempered by occasional maintenance and service hiccups.
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AI-generated summary based on recent guest reviews
Facilities
The pool and spa are highlights, though parts of the property feel dated. Guests note occasional maintenance needs, including gym upkeep and pool tile or water-temperature issues.
Related guest reviews
Mario Alfredo
9 Apr 2024
·
Stayed 1 night
Pedro
17 Sept 2025
·
Stayed 2 nights
Rodrigo
6 Nov 2023
·
Stayed 1 night
CARLOS ALBERTO OCHOA
12 Aug 2025
·
Stayed 1 night
LUIS MIGUEL
4 Nov 2023
·
Stayed 2 nights
Adriana Gonzalez
22 Sept 2025
·
Stayed 2 nights
Ivonne
26 Aug 2023
·
Stayed 2 nights
HECTOR
4 Apr 2024
·
Stayed 3 nights
enedelia
20 Oct 2025
·
Stayed 1 night
Jose
29 Sept 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel as very clean with attentive housekeeping. A few guests reported issues such as bathroom odors or strong room fragrances.
Related guest reviews
Araceli
19 Nov 2025
·
Stayed 2 nights
Alejandro
23 Apr 2025
·
Stayed 4 nights
Jesus
5 Jul 2024
·
Stayed 3 nights
Juan Manuel
3 Oct 2023
·
Stayed 2 nights
Paola
7 Jun 2024
·
Stayed 2 nights
Pablo
25 Mar 2025
·
Stayed 2 nights
ISIDRO
23 Jul 2024
·
Stayed 3 nights
ANA KAREN SERRANO
27 Apr 2025
·
Stayed 2 nights
ulises
22 Apr 2024
·
Stayed 1 night
Jose
29 Sept 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable, some with pleasant lake views. Several comments mention dated furnishings, weak air conditioning, occasional noise, and unreliable Wi-Fi in some rooms.
Related guest reviews
FEDERICO CASSAB
4 Oct 2025
·
Stayed 1 night
Daniel
23 Oct 2025
·
Stayed 1 night
Karla Zambrana
16 Jun 2023
·
Stayed 1 night
erika
26 Feb 2024
·
Stayed 1 night
Alejandro
23 Apr 2025
·
Stayed 4 nights
Mario Alfredo
9 Apr 2024
·
Stayed 1 night
Pedro
17 Sept 2025
·
Stayed 2 nights
Paola
7 Jun 2024
·
Stayed 2 nights
Aldo
19 Feb 2026
·
Stayed 2 nights
HECTOR
4 Apr 2024
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, attentive staff across the property. Others cite lapses such as unfriendly front-desk interactions, inflexible or unusual payment policies, billing issues, and understaffed periods.
Related guest reviews
Emma
26 May 2024
·
Stayed 2 nights
Elena Esmeralda
17 Aug 2025
·
Stayed 2 nights
Victor hugo
31 Oct 2023
·
Stayed 1 night
Cecilia De la
27 Jan 2026
·
Stayed 2 nights
Araceli
19 Nov 2025
·
Stayed 2 nights
Fernando J Sandoval
10 Sept 2025
·
Stayed 2 nights
Ashley
27 Jul 2023
·
Stayed 5 nights
Francisco Javier
21 Apr 2024
·
Stayed 2 nights
eduardo
12 Aug 2024
·
Stayed 1 night
enedelia
20 Oct 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for dining, with multiple restaurants nearby and quiet surroundings, plus lake views from the property. Some guests consider it among the better options in the area.
Related guest reviews
FEDERICO CASSAB
4 Oct 2025
·
Stayed 1 night
gerardo
21 Jul 2023
·
Stayed 2 nights
Les
10 Nov 2024
·
Stayed 1 night
Elvira
1 Jun 2024
·
Stayed 2 nights
GUILLERMO
15 May 2025
·
Stayed 3 nights
ulises
22 Apr 2024
·
Stayed 1 night
Ivonne
26 Aug 2023
·
Stayed 2 nights
Israel Alberto
27 May 2024
·
Stayed 1 night
Stephanie
16 Jul 2024
·
Stayed 1 night
JOSE MARIANO
23 Sept 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast buffet on Sundays receives positive mentions, and some guests enjoyed the food. Feedback is mixed overall due to slow or understaffed service at times and prices that feel high for the quality.
Related guest reviews
Elena Esmeralda
17 Aug 2025
·
Stayed 2 nights
Karina
22 Apr 2024
·
Stayed 2 nights
gerardo
21 Jul 2023
·
Stayed 2 nights
Andres A.
20 Jul 2025
·
Stayed 1 night
Adriana Gonzalez
22 Sept 2025
·
Stayed 2 nights
Israel
14 Jul 2024
·
Stayed 1 night
MIRNA VIRIDIANA
1 Apr 2025
·
Stayed 1 night
Enrique
8 Nov 2023
·
Stayed 3 nights
Jose
29 Sept 2025
·
Stayed 2 nights
Clara
10 May 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Adriana Gonzalez
22 Sept 2025
·
Stayed 2 nights
Dany
24 Feb 2025
·
Stayed 2 nights
Les
10 Nov 2024
·
Stayed 1 night
FM
8 Oct 2024
·
Stayed 3 nights
ISIDRO
23 Jul 2024
·
Stayed 3 nights
FAQs about Excelaris Grand Resort Conventions & Spa
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered and does not require a reservation.
Is breakfast offered at the hotel?
Yes, local cuisine breakfasts are available daily from 8:00 AM to noon for a fee of approximately MXN 290 per person.
Does the hotel allow pets?
Yes, pets are allowed with a maximum fee of MXN 500 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer for guests with disabilities?
The property is not wheelchair accessible, and specific accessibility features are not detailed.
What is the hotel's location in relation to key landmarks?
The hotel is located within a 15-minute walk of Tequesquitengo Lake and Glorieta de las Alas. It is approximately 4.7 miles from Jardines de México and 6.6 miles from Ex Hacienda de Ixtoluca.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor pool. Operational hours and seasonal availability are not specified.
What are the hotel's policies for guests staying with children?
Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of MXN 250 per night. Specific information about rollaway beds or extra beds is not provided, and advance request may be required.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 137.2617934994507USD
- 2026-09-22: 137.2617934994507USD
- 2026-09-23: 137.18082101263428USD
- 2026-09-24: 137.18082101263428USD
- 2026-09-25: 176.03283913024904USD
- 2026-09-26: 176.03283913024904USD
- 2026-09-27: 137.18082101263428USD
- 2026-09-28: 137.18082101263428USD
- 2026-09-29: 137.2617934994507USD
- 2026-09-30: 137.2617934994507USD
- 2026-10-01: 137.2617934994507USD
- 2026-10-02: 198.8444927978516USD
- 2026-10-03: 176.46370094104006USD
- 2026-10-04: 137.2617934994507USD
- 2026-10-05: 137.2617934994507USD
- 2026-10-06: 137.2617934994507USD
- 2026-10-07: 137.2617934994507USD
- 2026-10-08: 1813.8175773613282USD
- 2026-10-09: 176.37642981652834USD
- 2026-10-10: 176.37642981652834USD
- 2026-10-11: 137.2617934994507USD
- 2026-10-12: 137.18082101263428USD
- 2026-10-13: 137.18082101263428USD
- 2026-10-14: 137.2617934994507USD
- 2026-10-15: 151.02789483984375USD
- 2026-10-16: 1814.2517634531252USD
- 2026-10-17: 1813.8175773613282USD
- 2026-10-18: 137.18082101263428USD
- 2026-10-19: 137.10946269641116USD
- 2026-10-20: 137.2617934994507USD
- 2026-10-21: 137.2617934994507USD
- 2026-10-22: 137.10946269641116USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 137.05387721875002USD
- 2026-10-26: 137.20754648229982USD
- 2026-10-27: 137.10946269641116USD
- 2026-10-28: 137.05387721875002USD
- 2026-10-29: 137.05387721875002USD
- 2026-10-30: NO DATA
- 2026-10-31: 198.8444927978516USD
- 2026-11-01: 137.2617934994507USD
- 2026-11-02: 137.10946269641116USD
- 2026-11-03: 137.10946269641116USD
- 2026-11-04: 137.10946269641116USD
- 2026-11-05: NO DATA
- 2026-11-06: 261.0928793676758USD
- 2026-11-07: NO DATA
- 2026-11-08: 137.35607185839845USD
- 2026-11-09: 137.10946269641116USD
- 2026-11-10: 137.10946269641116USD
- 2026-11-11: 137.10946269641116USD
- 2026-11-12: 137.10946269641116USD
- 2026-11-13: 261.0928793676758USD
- 2026-11-14: 198.54327794628907USD
- 2026-11-15: 199.1610518306885USD
- 2026-11-16: 137.4803212350464USD
- 2026-11-17: 150.3659605067139USD
- 2026-11-18: 137.10946269641116USD
- 2026-11-19: NO DATA
- 2026-11-20: 218.95990962268067USD
- 2026-11-21: 202.68332001477052USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for local cuisine breakfast: approximately MXN 290 per person
- Pet fee: MXN 500 per pet, per night
- Crib (infant bed) fee: MXN 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Services
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Playground
Child pool
Pool outdoor
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Internet
Free wi-fi