Relax Inn

No hot water and wasn't told at check in, and then there were cockroaches

Neither The bathroom nor floors had been cleaned. There was excrement in the toilet. The sheets were stained with blood. The staff alleged the ice machine worked, but it didn't.

Good for a night stay. No frills property

Place overall wasn’t bad but didn’t have hot water which i wasn’t made aware of and it didn’t have the non slip mat in the tub which is dangerously in my opinion

Place is going downhill after a few months of having New owners. First time I go there and no hot water. Wasn’t able to shower al day until very late the night. Loud bikers (place is next to Harley Davidson lot) all night couldn’t get peace or quiet. Noticing decline

Staff was friendly, however once we got to the room this was horrible. The elevator was broken and we had two kids, the ice machine was broken. The room was the worst, nats all over the bathroom sink, toilet, and window seal and a/c unit. Beetle bug dead on the bathroom floor along with another big. Floor laminate between bathroom and room was lifted and shredded and unsafe. No soap, shampoo and conditioner, towels were rough. If we weren't so exhausted from driving and arrived late we definitely would have left right away and requested a full refund, we booked through Expedia.

I have stayed here several times never had any problems. If you're passing threw and just need a place to rest this is the place to stay. Reasonable price, friendly staff, clean and haven't seen a bug yet.

I like to stay at this property, but these last few times I have stayed I did not enjoy at all I have been removed from room to room each time I stayed, and on this last day I found roaches and a bed bug. The customer service is awesome but the cleanliness is not up to my standards and they need to do something about it quick

Lack customer service and very dirty.

Neither The bathroom nor floors had been cleaned. There was excrement in the toilet. The sheets were stained with blood. The staff alleged the ice machine worked, but it didn't.

Stains on sheets,bed bugs and mold in the bathroom and druggies everywhere.

The room was not as clean as I would expect and everything was dark

Terrible, looked like no one cleaned at all. Towles looked nasty, there was a roach as soon as i walked in, it was in the bathroom sink and it looked like it wasn’t cleaned also. Bathtub was disgusting, toilet looked like it was half wiped? I would like a refund if i could get ahold of anyone

I kept seeing some guy walk passed my room everyday trying to get in. My room had cat litter under the desk n trash under the bed. It smelled like strong smoke in the room. There was urine on the toilet seat and around the toilet. The fridge was filthy, the bed smelled of smoke.

The room had cockroacex everywhere

Staff was friendly, however once we got to the room this was horrible. The elevator was broken and we had two kids, the ice machine was broken. The room was the worst, nats all over the bathroom sink, toilet, and window seal and a/c unit. Beetle bug dead on the bathroom floor along with another big. Floor laminate between bathroom and room was lifted and shredded and unsafe. No soap, shampoo and conditioner, towels were rough. If we weren't so exhausted from driving and arrived late we definitely would have left right away and requested a full refund, we booked through Expedia.

It was ok. Ownership changed recently and it appears they are working to improve the rooms. It was clean but you couldn't take a bath as there was no stopper.

The Inn was very reasonably priced. However, it was very noisy, with people shouting most of the night.

We needed a cheap place to sleep for a few hours on a road trip. We arrived at 2am and there was a couple arguing by one of the sets of stairs. The woman was crying on the ground with a bottle of alcohol in her hand and the guy was blocking the stairs with his bike. Once we opened the door to our room there was an instant overwhelming smell of smoke. There was a wire clothes hanger sticking out of a hole in the wall between the beds, and the toilet was dirty. We were exhausted and only planned to be there a few hours so we didn’t worry about asking to change rooms. As I closed my eyes to go to sleep I prayed that we were safe and our car was safe.

They have box TVs - need I say more.

My room was downsized due to them not having availability of the queen size I reserved. The air conditioner did not get cold, they never had towels, I was next door to a couple always fighting, and people hanging out in the walk ways. I would not recommend. There was nothing I liked about the place.

It was a decent place to stop along the drive and rest. Paper thin walls and noisy neighbors was a negative. But overall property is clean, parking is easy, and access on and off the freeway was quick. Bring your own pillows theirs are flat and you get two a bed. Bed though was surprisingly comfy for the price.

The bathroom was not acceptable. The tub and the shower curtains need to be updated and the TV also. The refrigerator did not work properly it did not get cold. Also I could tell the bedsheets and the bedspread were not properly clean at all

When you opened the door, it REEKED of cigarette smoke. It was overwhelming and nauseating. My husband ended up having an asthma attack. And we had specifically made a reservation for NONSMOKING. And of course we did it online so there was no way of getting a refund. This place was horrible and the staff was rude when being asked generic questions. For a place that’s in the medical district, you would think this would be a better facility and nicer than it is. A crack shack is better than this place! We should’ve just stayed in our car and saved money instead of getting a room at this horrid place..

Confortable bed. bathroom sink faucet on works on hot side. Several broken vehicles parked on the back. Hallways not very clean. Dogs barking, kids screaming, arguments, people screaming. At one point I was afraid a shooting was about to happened.

I had to change rooms bc not only did the door have a jam and wouldn’t open or close sometimes it stopped working and we were locked out for half the day but once we got access we had to change rooms which had an odor.

They did not except my Expedia reservation. Instead tried to charge me double the quote. So I walked out and found another hotel.

I booked a room I got there they refused to give me a room and they took my money that's illegal you can't just rub somebody I want my money back now I'm sitting on the side of the road nowhere to go because I rented a room there and they have all my money

Friendly staff

Staff was prompt and very accommodating

Do not honor online reservations and refused to provide accommodations. Should be taken off site. Won’t respond to the site to be able to get a refund.

Do not stay here when I arrive the lady is difficult yo understand and I ask her if the rooms are clean and she shares that she only works there. Then I get to the room and it beyons dirty there are hairs in the sheets and both sides of the pillow cases. Then there are dead bugs in the sink and on the floor. Then the main comforter has holes and smells like sweat. None of the sheets were cleaned. Then, I go call her and ask her if she can give me another room and she pretends she does not understand and says the room is fine. I call the next day and ask to speak to the manager and the manager says gives me an attitude and scolds me for anwering a question too fast. We left and did not stay due to the conditions of the room. Manager gives the excuse that they are remodeling. This is unnaceptable and no one should ever have to stay in a room lile this. The night lady looks and acts as if she is on something. Then the manager is rude.

It was great. First room was nasty they didn't have someone clean it. But as soon as i let them know they fixed us up got us a new room.

Friendly staff

Easy check in. Very friendly to deal with. I have difficulty climbing stairs and they were able to get me a ground floor room with no hassle about it. Will be my go to spot in Amarillo while remodeling my house.

Very nice professional staff

Great to have a smoking room. Location was excellent. Room needs attention, but for the cheap price, I feel like I got my monies worth and then some.

I have really bad allergies and the room had a horrible smell and I ended up getting a nose bleed. My eyes also burned and watered all night because of it. The entire property smelled horrible and the rooms were in awful condition. Too much noise from the interstate.

It was a decent place to stop along the drive and rest. Paper thin walls and noisy neighbors was a negative. But overall property is clean, parking is easy, and access on and off the freeway was quick. Bring your own pillows theirs are flat and you get two a bed. Bed though was surprisingly comfy for the price.

It was adequate for me, but old, and kind of run down. It was clean, staff fine, and in a good location. It looked like they had some monthly patrons

direkt an de I40. Naja, für 1 bis 2 Nächte geht es. Das Zimmer war in Ordnung, Umgebung eher nicht viel los. Außer der Harley-Händler direkt nebenan. Für Freunde ein echtes Muss.

Place is going downhill after a few months of having New owners. First time I go there and no hot water. Wasn’t able to shower al day until very late the night. Loud bikers (place is next to Harley Davidson lot) all night couldn’t get peace or quiet. Noticing decline

I liked that this was not a franchise motel. I liked the staff. responsive and polite. I was sorry that they do not deign to offer coffee in the lobby ... that does help add a little "community" to the mornings. It desperately needs good maintenance and repair by conscientious competent servicers.