Name: JR-East Hotel Mets Utsunomiya
Address: Kawamukoucho 1-23, Utsunomiya, Japan, Utsunomiya, Tochigi Prefecture, Japan
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,174 verified reviews

Who stays here?

Business

50%

Couple

15%

Family

10%

Group

6%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

At JR-East Hotel Mets Utsunomiya, travellers highlight its direct station connection and nearby shopping, clean and mostly spacious rooms, friendly staff, and a well‑regarded breakfast that together make stays comfortable and convenient.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Bliss

Mar 10, 2026

·

Stayed 2 nights

The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away.

8

Janet

Dec 10, 2025

·

Stayed 5 nights

The location of this hotel is so convenient. Step off the train and virtually right into the hotel. Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable.

8

Nancy

Nov 16, 2025

·

Stayed 5 nights

Large room with a sofa.

10

Toshiko

Nov 6, 2025

·

Stayed 1 night

Clean room, friendly staffs and easy access to shops.

10

Akiko

Oct 17, 2025

·

Stayed 2 nights

great staff and nice breakfast. Comforting room and lounge

Kawamukoucho 1-23, Utsunomiya, Japan

Location

Utsunomiya is home to JR East Hotel Mets Utsunomiya. Shinohara House and Tochigi Prefectural Museum of Fine Arts are cultural highlights, and some of the area's activities can be experienced at Hachimanyama Park and Igashira Park. Tochigi Prefectural Museum and Tochinoki Family Land are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Utsunomiya Station East is 11 minutes by foot and Higashi-Shukugo Tram Stop is 12 minutes.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

FAQs

Parking is available nearby for a fee of JPY 1000 per night, located approximately 164 feet away from the hotel. Reservations are not required.

A buffet breakfast is offered at the hotel for approximately JPY 1600 for both adults and children. The specific serving hours are not detailed.

Check-in time starts at 15:00 and ends at 00:00. Check-out time is at 11:00. Early or late check-in/check-out availability is not specified, but guests can inquire at the front desk.

The hotel provides accessible amenities, including step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and pool access features are not mentioned.

The hotel is located in Utsunomiya, just steps from Shinohara House. It is approximately an 11-minute walk from Utsunomiya Station East and a 12-minute walk from Higashi-Shukugo Tram Stop. Nearby attractions include Tochigi Prefectural Museum of Fine Arts and Hachimanyama Park.

Children 6 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

JR-East Hotel Mets Utsunomiya

Amenities

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