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Apartamentos Suites Santa Cruz

From

US$93
/ night
Apartamentos Suites Santa Cruz - Image 1
Apartamentos Suites Santa Cruz - Room
Apartamentos Suites Santa Cruz - Room
Apartamentos Suites Santa Cruz - Restaurant
Apartamentos Suites Santa Cruz - Bathroom

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From

US$93
/ night

About this property

This smoke-free aparthotel features bicycle rentals nearby, hiking/biking trails nearby, and scooter/moped rentals nearby.
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  • Airport shuttle

  • Restaurant

  • Non-smoking rooms

  • Tour desk

  • Dry cleaning

  • Tennis courts

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Location

Calle Justino de Neve 4, Santa Cruz, Seville, Andalusia, Spain

Royal Alcázar of Seville (0.1 Miles)

Hospital de los Venerables (0.1 Miles)

Murillo Gardens (0.1 Miles)

Murillo House (0.1 Miles)

Juderia de Sevilla Interpretation Center (0.2 Miles)

Santa Cruz Church (0.2 Miles)


Room options

Apartment, 2 Twin Beds, Ground Floor

Room details

2 Single Beds

Sleeps 2

161 ft²

Air Conditioning
Heating
Kitchen

Standard Apartment, 1 Double Bed

Room details

1 Double Bed

Sleeps 2

161 ft²

Air Conditioning
Heating
Kitchen

Guest reviews of Apartamentos Suites Santa Cruz

What guests think

AI-generated summary based on recent guest reviews

Apartamentos Suites Santa Cruz sits in a central, walkable part of Seville’s old town, with many guests praising its convenient location and generally spacious apartments, while repeated complaints focus on significant noise and unreliable Wi‑Fi.

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Facilities

Unknown

Cleanliness

Mixed

Rooms

Noisy

Service

Mixed

Location

Central

Was this helpful?

4

Travis

IAN-logo

3 weeks ago

·

Stayed 2 nights

Would NOT go back. Check in is at 3pm. We mentioned that we would arrive around 2:30pm and asked if there was any way to get an early 30 minute check in. They said yes, but it would cost 25 euros. We said no worries and decided to wait until 3pm. We ended up arriving around 3:30pm anyway because of traffic. Once we arrived, they still were not finished cleaning our room when check in was for 3pm. When we finally got into the apartment, there was a dead bug on the bed sheets, despite the cleaner having literally walked out of the room as we walked in. There were bugs all over the floors, in the corners of the rooms, in the bathroom, pretty much everywhere. Every few feet, you could find another bug. The bathroom fan hums all night and does not shut off. There is rust in the shower, the bathroom sink is clogged, the floors throughout the apartment are in terrible condition, and the room smells moldy. Photos attached. We messaged the hotel manager about the issues, and to their credit, they did move us to a new room. It was better, but the bathroom ceiling in that room was leaking, so we had to put a bowl underneath the leak. They felt bad about the situation and “upgraded” us to their suite. Yes, they moved us to a third room. Only to find out that the shower sprays uncontrollably from the shower head onto the walls and ceiling. And the AC stank of mold and humidity. The ONLY positive thing about this hotel is the location & they did try to accommodate.
Would NOT go back. Check in is at 3pm. We mentioned that we would arrive around 2:30pm and asked if there was any way to get an early 30 minute check in. They said yes, but it would cost 25 euros. We said no worries and decided to wait until 3pm. We ended up arriving around 3:30pm anyway because of traffic. Once we arrived, they still were not finished cleaning our room when check in was for 3pm. When we finally got into the apartment, there was a dead bug on the bed sheets, despite the cleaner having literally walked out of the room as we walked in. There were bugs all over the floors, in the corners of the rooms, in the bathroom, pretty much everywhere. Every few feet, you could find another bug. The bathroom fan hums all night and does not shut off. There is rust in the shower, the bathroom sink is clogged, the floors throughout the apartment are in terrible condition, and the room smells moldy. Photos attached. We messaged the hotel manager about the issues, and to their credit, they did move us to a new room. It was better, but the bathroom ceiling in that room was leaking, so we had to put a bowl underneath the leak. They felt bad about the situation and “upgraded” us to their suite. Yes, they moved us to a third room. Only to find out that the shower sprays uncontrollably from the shower head onto the walls and ceiling. And the AC stank of mold and humidity. The ONLY positive thing about this hotel is the location & they did try to accommodate.

6

Jean

IAN-logo

3 weeks ago

·

Stayed 1 night

We were pleased with the apartment. It was clean, nicely furnished, and was very comfortable. However, check in is not manned and there is no access whatsoever to the property before 3pm and despite saying they are contactable 24 hours a day that is difficult to achieve when the phone number is on a desk several yards away inside a locked room. We arrived early hoping to be able to leave our luggage and come back for a 3pm check in. After several rings on the bell and a long wait someone came to tell us to go into the next street to the Hotel Halo. We did this and the Halo made it very clear that they were not connected to the Santa Cruz apartments and were pretty fed up with dealing with them. We were then directed to a shop in another street where we could store our luggage for 6 euros a bag. There were 4 of us so the bill was quite hefty. As check out was at 11am we needed to repeat this the following day otherwise it meant us carrying our luggage around with us all day or leaving Seville early. None of this is made clear on making the reservation. It is overly complicated and inconvenient. I have never yet stayed in a hotel where the doors aren’t opened until 3pm exactly nor where luggage cannot be stored for a few hours. For this reason alone we would not stay here again. Reception, when it did open, was efficient and friendly, accommodation was good, location is perfect, but the confusion of check in marred the experience.
We were pleased with the apartment. It was clean, nicely furnished, and was very comfortable. However, check in is not manned and there is no access whatsoever to the property before 3pm and despite saying they are contactable 24 hours a day that is difficult to achieve when the phone number is on a desk several yards away inside a locked room. We arrived early hoping to be able to leave our luggage and come back for a 3pm check in. After several rings on the bell and a long wait someone came to tell us to go into the next street to the Hotel Halo. We did this and the Halo made it very clear that they were not connected to the Santa Cruz apartments and were pretty fed up with dealing with them. We were then directed to a shop in another street where we could store our luggage for 6 euros a bag. There were 4 of us so the bill was quite hefty. As check out was at 11am we needed to repeat this the following day otherwise it meant us carrying our luggage around with us all day or leaving Seville early. None of this is made clear on making the reservation. It is overly complicated and inconvenient. I have never yet stayed in a hotel where the doors aren’t opened until 3pm exactly nor where luggage cannot be stored for a few hours. For this reason alone we would not stay here again. Reception, when it did open, was efficient and friendly, accommodation was good, location is perfect, but the confusion of check in marred the experience.

10

Brian

IAN-logo

31 May 2026

·

Stayed 4 nights

Very helpful hosts. Available on WhatsApp for any queries or assistance
Very helpful hosts. Available on WhatsApp for any queries or assistance

10

Norris

EXP-logo

17 May 2026

·

Stayed 3 nights

Clean room, communicative staff, central location, convenient.
Clean room, communicative staff, central location, convenient.

8

Samantha

EXP-logo

14 May 2026

·

Stayed 1 night

The apartment was a decent size, basic and clean. It is very central to the Alcazar and plaza. So you will be in the heart of the town. The booking process was easy . However we didn't receive an email with the contact numbers for front desk on arrival. It was easy enough to find on the back of the property door. Most people travel with a phone and WhatsApp.
The apartment was a decent size, basic and clean. It is very central to the Alcazar and plaza. So you will be in the heart of the town. The booking process was easy . However we didn't receive an email with the contact numbers for front desk on arrival. It was easy enough to find on the back of the property door. Most people travel with a phone and WhatsApp.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 21:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Apartamentos Suites Santa Cruz

Is parking available at the property?

Nearby parking is available for EUR 25 per day, located approximately 820 feet away and open 24 hours.


What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 11:00 AM for a fee of approximately EUR 18 for adults and EUR 9 for children.


Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.


What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:00 AM. Early check-in may be available for a fee of EUR 25, and late check-in between 9:00 PM and midnight incurs a fee of EUR 25.


Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of EUR 38 per vehicle (one-way, maximum occupancy 4) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.


What is the location of the property in relation to key landmarks?

The property is located in Seville's Historical Center, just steps from the Royal Alcázar of Seville and a 5-minute walk from Giralda Tower. It is 1 mile from Plaza de España and 1.3 miles from the University of Seville.


What are the policies for guests staying with children?

Children are welcome at the property. There is no specific minimum age mentioned for children to stay for free.


What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for EUR 25 per night, and rollaway beds are available for EUR 40 per night. Advance request or confirmation may be required for these additional beds.


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Prices for upcoming dates

September 2026
October 2026

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Prices in USD for 2 guests, updated daily.



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