Metro Phoenix Extended Stay - 1 BR Deluxe
From
$73
/ night
Select dates to see prices and availability
From
$73
/ night
About this property
Enjoy a stay in Glendale with an outdoor pool, free wifi, and individually decorated rooms featuring private pools.
Location
North Phoenix, a neighborhood in Phoenix with good shopping, is home to Metro Phoenix Extended Stay. Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights, and travelers looking to shop may want to visit Biltmore Fashion Park and Westgate Entertainment District. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field.
Parking
Free Wi-Fi
Swimming pool
Safe-Deposit Box
Pool Outdoor
Free Parking
Location
North Black Canyon Highway 8242, Phoenix, Arizona, United States of America
Room options
Apartment
Room details
1 Full Bed
and 1 Sofa Bed
Sleeps 4
466 ft²
BalconyAir ConditioningHeatingKitchenPatioPrivate Entrance
Guest reviews
7.3
Good
Based on 125 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Metro Extended Stays Phoenix, reviews frequently cite large apartment-style units with full kitchens and easy keyless check-in, but many guests report significant cleanliness, smoke odors, and maintenance issues alongside concerns about safety and the surrounding area.
Read moreWas this helpful?
What guests think
At Metro Extended Stays Phoenix, reviews frequently cite large apartment-style units with full kitchens and easy keyless check-in, but many guests report significant cleanliness, smoke odors, and maintenance issues alongside concerns about safety and the surrounding area.
Multiple reviews describe roaches and other pests, trouble accessing rooms due to broken locks or door codes, and nonworking TVs, appliances, or hot water. Several guests appreciated helpful staff, 24/7 security patrols, and convenient freeway access. Facilities like the pool and laundry are mentioned, though the pool is sometimes closed or unheated. Expect basic, roomy lodging with serious variability in condition and experience.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities include keyless entry, on-site security patrols and plentiful parking; several guests also note a pool and laundry, though the pool is sometimes closed or unheated. Pet-friendly features like a small dog area are mentioned.
Related guest reviews
2
Kristin
Apr 21, 2024
·
Stayed 1 night
Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.
Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.
10
melinda
Jun 12, 2024
·
Stayed 1 night
Easy-to-use code to enter room.
Easy-to-use code to enter room.
8
Jamie
Jun 11, 2024
·
Stayed 1 night
Security 24 hours a day
Security 24 hours a day
8
Jamie
May 21, 2024
·
Stayed 1 night
Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.
Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.
8
Nathan
Jul 31, 2025
·
Stayed 1 night
The pool wasn’t open
The pool wasn’t open
10
melinda
Jun 12, 2024
·
Stayed 2 nights
Keyless check in.
Keyless check in.
10
Tishandra
Apr 30, 2025
·
Stayed 2 nights
Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .
Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .
10
FATIMA
Feb 21, 2025
·
Stayed 1 night
Plenty of parking
Plenty of parking
10
Tara
Nov 20, 2024
·
Stayed 1 night
I like security drives around for safety. They are nice
I like security drives around for safety. They are nice
10
Tara
Oct 31, 2024
·
Stayed 1 night
Laundry room ideas are amazing
Laundry room ideas are amazing
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness concerns are recurring: many reviews report strong smoke odors, roaches and other bugs, stained or dirty linens, trash in common areas, and mold or grime. A few guests found units clean, but overall standards appear poor.
Related guest reviews
4
Katey
May 2, 2025
·
Stayed 3 nights
It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.
It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.
2
Tasha
Mar 9, 2025
·
Stayed 1 night
I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.
I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.
2
Tyler
Nov 3, 2025
·
Stayed 3 nights
Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.
Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.
2
Melissa
Feb 21, 2025
·
Stayed 1 night
The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.
The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.
2
christopher
Sep 30, 2024
·
Stayed 2 nights
First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.
First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.
2
Sophiena
Aug 1, 2025
·
Stayed 1 night
The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell
The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell
2
Jessica
Mar 9, 2025
·
Stayed 2 nights
Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!
Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!
2
Bianca
Oct 16, 2025
·
Stayed 1 night
It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.
It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.
2
Denise
Mar 24, 2024
·
Stayed 1 night
Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!
Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!
2
Keithon
Mar 18, 2025
·
Stayed 1 night
The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them
The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Units are apartment-style and generally spacious with full kitchens, but many feel dated and show wear. Numerous reports cite broken or missing items (locks or door codes, TVs, AC or hot water) and noise from neighbors.
Related guest reviews
6
Emran
Jul 2, 2025
·
Stayed 5 nights
Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.
Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.
6
William
Feb 22, 2025
·
Stayed 2 nights
The bedroom is clean & spacious. No hot water at 8a to 9am.
The bedroom is clean & spacious. No hot water at 8a to 9am.
4
Sharma
Mar 23, 2025
·
Stayed 3 nights
If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.
If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.
6
Ashlyn
May 11, 2025
·
Stayed 2 nights
The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.
The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.
4
Darryl
Jul 6, 2025
·
Stayed 1 night
No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.
No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.
6
Tiffany
May 5, 2025
·
Stayed 2 nights
I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.
I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.
6
Ma Corinne
Apr 13, 2025
·
Stayed 1 night
We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.
We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.
4
Kris
Feb 24, 2025
·
Stayed 2 nights
Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.
Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.
4
Derrek
Sep 30, 2024
·
Stayed 2 nights
I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.
I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.
4
Colin
Feb 24, 2025
·
Stayed 1 night
allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again
allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback is mixed: some guests praise friendly, helpful staff and straightforward check-in, while others cite limited office hours, poor communication, slow response, and refund difficulties.
Related guest reviews
6
Tia M
Feb 20, 2025
·
Stayed 3 nights
The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.
The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.
10
Jennifer
Mar 15, 2025
·
Stayed 1 night
Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues
Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues
10
Crystal
May 12, 2025
·
Stayed 1 night
Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you
Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you
4
John
Apr 29, 2024
·
Stayed 1 night
Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.
Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.
8
Kimberly
May 10, 2024
·
Stayed 1 night
Stay was good. Front desk staff is very friendly and responsive.
Stay was good. Front desk staff is very friendly and responsive.
8
DORA
Mar 10, 2025
·
Stayed 1 night
Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.
Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.
2
Jagger
Feb 2, 2025
·
Stayed 1 night
Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.
Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.
2
Kameron
Mar 24, 2024
·
Stayed 1 night
Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.
Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.
10
Michael
Nov 19, 2025
·
Stayed 6 nights
Great staff. Clean room
Great staff. Clean room
10
Micheal
Apr 15, 2025
·
Stayed 1 night
Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.
Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient to I-17 and shopping/restaurants, but many guests felt the surrounding area was rough with loitering and safety concerns; some mentioned freeway and on-site noise.
Related guest reviews
4
diane
Feb 17, 2025
·
Stayed 2 nights
In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.
In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.
10
melinda
May 2, 2024
·
You cannot "back up" park your vehicle.
You cannot "back up" park your vehicle.
10
FATIMA
Feb 22, 2025
·
Stayed 1 night
Right off of I-17. Midtown location
Right off of I-17. Midtown location
10
FATIMA
Feb 21, 2025
·
Stayed 1 night
Close to restaurants and shopping
Close to restaurants and shopping
10
Emily
Nov 14, 2024
·
Stayed 1 night
Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.
Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.
8
Jamie
May 27, 2024
·
Stayed 2 nights
Surprisingly its real queit around here given how close it is to the freeway
Surprisingly its real queit around here given how close it is to the freeway
8
Jamie
Jun 21, 2024
·
Stayed 1 night
Very close to walmart and what once was known as metro center...so lots of shopping close by!!!
Very close to walmart and what once was known as metro center...so lots of shopping close by!!!
2
Carnell
May 2, 2025
·
Stayed 3 nights
Close to highway, Bar b q
Close to highway, Bar b q
8
Stoney
Sep 7, 2024
·
Stayed 1 night
The property overall is pretty good the neighborhood not so much...
The property overall is pretty good the neighborhood not so much...
2
Deserie
Feb 20, 2025
·
Stayed 2 nights
The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.
The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.
Was this helpful?
AI-generated summary based on recent guest reviews
8
LeeAnn
3 weeks ago
·
Stayed 1 night
Everything would’ve been all right, but it took me. I didn’t get into my room till like by 1:30 that morning because the passcode was wrong and I got in there was roaches. There was no lightbulbs in the night lamp by the nightstand. I was very unpleased with the way the property was my room was in the process of me get into my room at 1:30 in the morning
Everything would’ve been all right, but it took me. I didn’t get into my room till like by 1:30 that morning because the passcode was wrong and I got in there was roaches. There was no lightbulbs in the night lamp by the nightstand. I was very unpleased with the way the property was my room was in the process of me get into my room at 1:30 in the morning
6
Bryan
Aug 13, 2026
·
Stayed 1 night
The room was
The room was
2
Sarah
Aug 11, 2026
·
Stayed 1 night
Disgusting. Junkies. All TV's were broken.
Disgusting. Junkies. All TV's were broken.
10
Jenna
Jul 25, 2026
·
Stayed 3 nights
Great place , accepts pets and spacious living.
Great place , accepts pets and spacious living.
8
marianna
Jul 22, 2026
·
Stayed 1 night
Very nice and clean rooms, family friendly, the only thing that the general manager could be a little more friendly. The metro is a great place to stay
Very nice and clean rooms, family friendly, the only thing that the general manager could be a little more friendly. The metro is a great place to stay
FAQs about Metro Phoenix Extended Stay - 1 BR Deluxe
Is parking available at the property?
Yes, parking is available on-site and is free of charge.
Does the hotel allow pets?
Yes, pets are allowed with a limit of one dog weighing less than 30 lbs. Service animals are exempt from this restriction.
What are the check-in and check-out times?
Check-in is from 16:00, and check-out is by 10:00. Early check-in or late check-out may be available upon request.
Where is the hotel located in relation to key landmarks?
The property is located in North Phoenix, close to Camelback Mountain and Desert Botanical Garden. It is also near the Phoenix Convention Center and Talking Stick Resort Amphitheatre.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
Are children allowed at the hotel?
Yes, children are welcome at the property.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 66.44916468031312USD
- 2026-09-16: 69.58118584158707USD
- 2026-09-17: 72.62362042771149USD
- 2026-09-18: 79.66682116275025USD
- 2026-09-19: 79.9895406417389USD
- 2026-09-20: 73.03543337705231USD
- 2026-09-21: 72.96133557580566USD
- 2026-09-22: 73.09343482884216USD
- 2026-09-23: 73.71855082481385USD
- 2026-09-24: 73.08698924470521USD
- 2026-09-25: 81.40038391053773USD
- 2026-09-26: 81.40038391053773USD
- 2026-09-27: 72.60365408613968USD
- 2026-09-28: 74.15033451844788USD
- 2026-09-29: 74.0862749220047USD
- 2026-09-30: 72.40951608578492USD
- 2026-10-01: 72.40951608578492USD
- 2026-10-02: 78.47458181715393USD
- 2026-10-03: 80.90416198641968USD
- 2026-10-04: 74.15033451844788USD
- 2026-10-05: 74.87856224972535USD
- 2026-10-06: 73.71855082481385USD
- 2026-10-07: 74.15033451844788USD
- 2026-10-08: 74.15033451844788USD
- 2026-10-09: 81.40038391053773USD
- 2026-10-10: 80.90416198641968USD
- 2026-10-11: 74.15033451844788USD
- 2026-10-12: 73.71855082481385USD
- 2026-10-13: 73.71855082481385USD
- 2026-10-14: 74.15033451844788USD
- 2026-10-15: 79.51859033848572USD
- 2026-10-16: 85.92441790116119USD
- 2026-10-17: 84.99641228340911USD
- 2026-10-18: 74.72389464676667USD
- 2026-10-19: 75.12989600385285USD
- 2026-10-20: 74.96233723262024USD
- 2026-10-21: 75.70345613217164USD
- 2026-10-22: 80.73015763105012USD
- 2026-10-23: 94.3409243022995USD
- 2026-10-24: 86.94265289138794USD
- 2026-10-25: 76.97301607108307USD
- 2026-10-26: 76.46390297869111USD
- 2026-10-27: 76.97301607108307USD
- 2026-10-28: 78.42947153363801USD
- 2026-10-29: 86.82020440367127USD
- 2026-10-30: 91.35712956256867USD
- 2026-10-31: 86.99773093616486USD
- 2026-11-01: 77.67547027125549USD
- 2026-11-02: 76.76034701633453USD
- 2026-11-03: 78.13947308013154USD
- 2026-11-04: 80.86548848159791USD
- 2026-11-05: 93.27114224986268USD
- 2026-11-06: 98.34295403225708USD
- 2026-11-07: 90.07466964994049USD
- 2026-11-08: 79.51859033848572USD
- 2026-11-09: 79.04170516677857USD
- 2026-11-10: 79.95681961625672USD
- 2026-11-11: 82.23816896125794USD
- 2026-11-12: 95.00471380309295USD
- 2026-11-13: 106.54679137864686USD
- 2026-11-14: 100.63719454553222USD
- 2026-11-15: 85.42175039290619USD
Check-in time starts at16:00Check-out time ends at10:00
Check-in must be done by someone who is at least 21 years old.
Age Requirements
Minimum age to check in is 21 years old
Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 3030;Pet max weight (per pet) in kg is 1414;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet deposit: USD 50 per stay; Pet fee: USD 5 per accommodation, per day; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100.00 will be collected before check-in.
Popular amenities
Parking
Free Wi-Fi
Swimming pool
Safe-Deposit Box
Pool Outdoor
Free Parking
Activities
Swimming pool
Pool Outdoor
Fitness Center (nearby)
Services
Safe-Deposit Box
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi