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artuklu kervansarayı oteli

From

US$46
/ night
artuklu kervansarayı oteli - Image 1
artuklu kervansarayı oteli - Room
artuklu kervansarayı oteli - Room
artuklu kervansarayı oteli - Reception
artuklu kervansarayı oteli - Restaurant

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From

US$46
/ night

About this property

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
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Location

1. Cadde no:70, Mardin City Centre, Mardin, Türkiye

Melik Mahmut Mosque (0.1 Miles)

Sakıp Sabancı Mardin City Museum (0.2 Miles)

Sehidiye Mosque (0.3 Miles)

Hammam (Traditional Turkish Bath) (0.4 Miles)

Sabanci City Museum (0.4 Miles)

Hatuniye (0.5 Miles)

More location info

Room options

5

Economy Room

Room details

1 Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

4

Deluxe Quadruple Room

Room details

1 Double Bed
and
2 Single Beds

Sleeps 4

Wi-Fi (Free)
Private Bathroom

1

Economy Single Room

Room details

1 Single Bed
Wi-Fi (Free)
Private Bathroom

5

Standard Double Or Twin Room

Room details

1 Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

6

Honeymoon Room

Room details

1 Large Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

1

Economy Triple Room

Room details

3× Single Beds

Sleeps 3

Wi-Fi (Free)
Private Bathroom

Standard Quadruple Room

Room details

4× Single Beds

Sleeps 4

Wi-Fi (Free)
Private Bathroom

1

Standard Triple Room

Room details

3× Single Beds

Sleeps 3

Wi-Fi (Free)
Private Bathroom

6

Classic Room

Room details

1 Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

1

Economy Quadruple Room

Room details

4× Single Beds

Sleeps 4

Wi-Fi (Free)
Private Bathroom

6

Deluxe Room

Room details

1 Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

6

Deluxe Triple Room

Room details

1 Double Bed
and
1 Single Bed

Sleeps 3

Wi-Fi (Free)
Private Bathroom

8

Traditional Room

Room details

1 Double Bed

Sleeps 2

Wi-Fi (Free)
Private Bathroom

Guest reviews of artuklu kervansarayı oteli

What guests think

AI-generated summary based on recent guest reviews

Reviews of Kervansaray Special Class highlight an atmospheric historic setting and central location, but many guests report basic comfort issues such as cold rooms, unreliable hot water, and maintenance problems that affect showers, toilets, heating, and in-room amenities.

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Facilities

Limited

Cleanliness

Poor

Rooms

Inconsistent

Service

Inconsistent

Location

Central

Dining

Inconsistent

Was this helpful?

10

Rezgar

IAN-logo

1 Aug 2026

·

Stayed 1 night

The staffs the building the beauty of ghe city were very great .if i eve stay in Mardin i will stay in the same hotel again.very spacious and beautiful built in 1275 and many may caravans were staying in tbis building.
The staffs the building the beauty of ghe city were very great .if i eve stay in Mardin i will stay in the same hotel again.very spacious and beautiful built in 1275 and many may caravans were staying in tbis building.
4

Maureen

EXP-logo

26 Oct 2025

·

Stayed 2 nights

While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay.
While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay.
8

Karen

IAN-logo

23 Oct 2025

·

Stayed 1 night

Beautiful building..terrace with spectacular view..seemed to be a shortage of staff...no one refilling breakfast.. no one on reception.
Beautiful building..terrace with spectacular view..seemed to be a shortage of staff...no one refilling breakfast.. no one on reception.
6

Shirley

IAN-logo

29 Mar 2025

·

Stayed 3 nights

The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
2

Yasin

IAN-logo

26 Aug 2026

·

Stayed 1 night

Bakımsız, kirli, banyo ve tuvaletler dökülüyor, kahvaltıda su bile yoktu
Bakımsız, kirli, banyo ve tuvaletler dökülüyor, kahvaltıda su bile yoktu
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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 12:00 to 12:00

Before 10:00

Good to know

Additional policies and info about this property.

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FAQs about artuklu kervansarayı oteli

Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 1:30 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features a stair-free path to the entrance and limited wheelchair-accessible facilities.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Mardin, steps from Melik Mahmut Mosque and Hatuniye. It is 2.4 miles from Kirklar Kilisesi and Kasımiye Medresesi.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

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Prices for upcoming dates

October 2026
November 2026

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Prices in USD for 2 guests, updated daily.

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