Hotel Muaré Tulum Wellness and Spa
US$ 232
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 232
/noite
Média para setembro
Preços médios mensais
Em Hotel Muaré Tulum Wellness and Spa, o preço por noite é, em média, US$ 232 no mês mais barato (setembro) e US$ 398 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 398 |
| fevereiro | US$ 357 |
| março | US$ 303 |
| abril | US$ 296 |
| maio | US$ 257 |
| junho | US$ 264 |
| julho | US$ 244 |
| agosto | US$ 233 |
| setembro | US$ 232 |
| outubro | US$ 235 |
| novembro | US$ 253 |
| dezembro | US$ 340 |
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set. · US$ 232
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Mais caro: janeiro (aprox. US$ 398)
Mais barato: setembro (aprox. US$ 232)
Sobre este alojamento
Deleite-se com massagens e tratamentos corporais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se fontes termais, um health club e uma piscina exterior. Este hotel de estilo Art Déco conta ainda com Wi-fi grátis, ...
Comodidades
Deleite-se com massagens e tratamentos corporais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se fontes termais, um health club e uma piscina exterior. Este hotel de estilo Art Déco conta ainda com Wi-fi grátis, serviços de concierge e serviços para casamentos. O hotel disponibiliza transporte local, que opera num raio de 50 quilómetros.
Comodidades para negócios
As principais comodidades incluem aluguer de limusinas, um serviço de limpeza a seco e armazenamento de bagagem. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) e transporte de/para a gare marítima (sobretaxa).
Restaurante
Sacie o apetite no Gaudea, um restaurante junto à piscina onde poderá apreciar uma magnífica vista para o jardim ou, quando o tempo o permitir, jantar ao ar livre. Se não quiser abandonar a privacidade dos seus aposentos, dê uma vista de olhos pelo cardápio do serviço de quarto (a horas específicas). Aproveite ainda para conviver na receção grátis, organizada diariamente. Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina.
Quartos
Nada melhor do que reservar um dos 26 quartos com decoração personalizada, que contam com piscinas privativas. As camas têm colchões Tempur-Pedic, edredões de penas e roupa de alta qualidade. As unidades contam com um pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Mantenha-se em contacto graças à internet sem fios.
Localização
Com uma estadia Hotel Muaré Tulum Wellness and Spa, ficará numa localização central em Tulum, a 15 minutos de carro de Ruínas Maias de Tulum e de Playa de Tulum. Este hotel de luxo está a 19,8 km (12,3 mi) de Parque Xel-Há e a 31,7 km (19,7 mi) de Reserva de la Biósfera Sian-Ka'an.
O que há nas proximidades
Caminhada de Arte Holistika(0.5 milhas)
Hospital de Tulum(1 milhas)
Parque Dos Aguas(1.2 milhas)
Centro de Estilo de Vida Hunab(2.1 milhas)
Parque Jaguar(2.1 milhas)
Cenote Cristal(2.4 milhas)
Cenote Calavera(2.6 milhas)
Cenote Calavera(2.6 milhas)
Cenote Escondido(2.9 milhas)
Entrada do Parque Jaguar(3.3 milhas)
Mirante do Jaguar Tulum(3.4 milhas)
Torre de Tulum(3.5 milhas)
Casa do Cenote(3.7 milhas)
Templo do Deus Descendente(3.7 milhas)
Templo dos Afrescos(3.7 milhas)
Aeroporto Internacional de Tulum (TQO)(24.2 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(75.3 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Calle 7 Pte Mz 43 Lt 01, La Veleta, Tulum, Tulum, Estado de Quintana Roo, México
Caminhada de Arte Holistika (0.5 milhas)
Hospital de Tulum (1 milhas)
Parque Dos Aguas (1.2 milhas)
Centro de Estilo de Vida Hunab (2.1 milhas)
Parque Jaguar (2.1 milhas)
Cenote Cristal (2.4 milhas)
Opções de quartos
21
Muare Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
861 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privadaPátio
19
Selva Haven
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
646 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privadaPátio
25
Luna Hideaway
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
753 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privadaPátio
Avaliações dos hóspedes
9.2
Soberbo
Com base em 155 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Hotel Muaré Tulum Wellness and Spa é um refúgio na selva com quartos confortáveis e funcionários atenciosos, mas é remoto, com estradas de acesso esburacadas e táxis caros. Muitos elogiam o café da manhã, o spa e a prática de yoga, enquanto mosquitos e a manutenção inconsistente da piscina frustram alguns.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Hotel Muaré Tulum Wellness and Spa é um refúgio na selva com quartos confortáveis e funcionários atenciosos, mas é remoto, com estradas de acesso esburacadas e táxis caros. Muitos elogiam o café da manhã, o spa e a prática de yoga, enquanto mosquitos e a manutenção inconsistente da piscina frustram alguns.
Os hóspedes destacam suítes serenas com características ao ar livre, como piscinas privativas e chuveiros, embora alguns notem ar condicionado fraco ou vazamentos ocasionais. O restaurante e o serviço de bar no local recebem elogios frequentes, mas alguns acharam o cardápio limitado, as opções vegetarianas escassas ou o horário de funcionamento curto. Espere um refúgio elegante e tranquilo, mais adequado para viajantes que se sentem confortáveis em um ambiente isolado.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As comodidades de spa e bem-estar, juntamente com a yoga matinal, recebem muitos elogios, e muitos apreciam o bar e as piscinas principais e privativas. Várias avaliações mencionam limpeza inconsistente da piscina e algumas piscinas privativas com água fria.
Avaliações dos hóspedes relacionadas
10
Julissa
16 de fev. de 2023
·
A estadia foi de 5 noites
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
6
Isaac
7 de fev. de 2023
·
A estadia foi de 3 noites
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
10
Delores
10 de jan. de 2025
·
A estadia foi de 6 noites
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
10
Kevin
10 de fev. de 2025
·
A estadia foi de 3 noites
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
8
Manuel
7 de fev. de 2024
·
A estadia foi de 2 noites
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Harika
4 de jan. de 2023
·
A estadia foi de 19.356 noites
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
4
Victoria
6 de out. de 2025
·
A estadia foi de 3 noites
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
10
Ikelia
26 de ago. de 2023
·
A estadia foi de 4 noites
I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical. From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true. One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day. The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day. The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made
I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical. From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true. One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day. The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day. The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made
10
Peter
13 de ago. de 2025
·
A estadia foi de 5 noites
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
10
Amie
4 de mar. de 2024
·
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e os jardins são frequentemente descritos como muito limpos, mas vários hóspedes relataram piscinas principais ou privativas sujas, abundância de mosquitos e falhas ocasionais na manutenção, como odores ou vazamentos.
Avaliações dos hóspedes relacionadas
10
Nyairah
12 de jul. de 2024
·
A estadia foi de 4 noites
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
6
Isaac
7 de fev. de 2023
·
A estadia foi de 3 noites
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
6
TOMAS
20 de fev. de 2024
·
A estadia foi de 5 noites
El servicio de recepción muy malo, no dan atención, y pésimo horario para asear la habitación ya que se dió hasta las 5 pm. La piscina privada siempre fue sucia, nunca tuvo limpieza. El servicio en el restaurant es excelente, lo hace muy bien el personal.
El servicio de recepción muy malo, no dan atención, y pésimo horario para asear la habitación ya que se dió hasta las 5 pm. La piscina privada siempre fue sucia, nunca tuvo limpieza. El servicio en el restaurant es excelente, lo hace muy bien el personal.
8
Manuel
7 de fev. de 2024
·
A estadia foi de 2 noites
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Brittany
8 de fev. de 2023
·
A estadia foi de 5 noites
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
10
Anand
26 de fev. de 2025
·
A estadia foi de 2 noites
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
10
Michael
26 de set. de 2023
·
A estadia foi de 3 noites
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
2
Luisa
2 de nov. de 2023
·
A estadia foi de 1 noite
There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund
There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund
4
Victoria
6 de out. de 2025
·
A estadia foi de 3 noites
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
10
adolfo
29 de fev. de 2024
·
A estadia foi de 1 noite
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
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Quartos
Suítes elegantes e tranquilas, com chuveiros ao ar livre e piscinas privativas, são espaçosas e bem projetadas. Alguns hóspedes mencionaram ar condicionado fraco ou pequenos problemas de manutenção, como um vazamento ou colchões mais firmes.
Avaliações dos hóspedes relacionadas
10
Julissa
16 de fev. de 2023
·
A estadia foi de 5 noites
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
10
Rebecca
19 de abr. de 2022
·
A estadia foi de 4 noites
This was a perfect place to end our honeymoon. Our room was goregous. We had breakfast everyday there and two meals which were delicious. Staff were very friendly.
This was a perfect place to end our honeymoon. Our room was goregous. We had breakfast everyday there and two meals which were delicious. Staff were very friendly.
10
Cynthia
26 de abr. de 2023
·
Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again
Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again
10
Kajuana
3 de mai. de 2023
·
Our overall experience was breathtaking! This hotel was definitely designed for those who would like to be one in nature with little to no distractions. Me and my boyfriend stayed for five days and loved every minute of it! From the included breakfast that was delicious to the friendly staff who were attentive beyond words, this was definitely a vacation for the books! We rented a car because we knew we would like to venture out a lot and many people previously reviewed that taxis can be expensive. The roads are also not the best but you’re in a jungle and this area is being developed so be cognizant. The outdoor shower is also a nice touch! My only gripe is that the beds could have been a little softer but my boyfriend said it was fine for him. Either way, we will definitely be back 🤗
Our overall experience was breathtaking! This hotel was definitely designed for those who would like to be one in nature with little to no distractions. Me and my boyfriend stayed for five days and loved every minute of it! From the included breakfast that was delicious to the friendly staff who were attentive beyond words, this was definitely a vacation for the books! We rented a car because we knew we would like to venture out a lot and many people previously reviewed that taxis can be expensive. The roads are also not the best but you’re in a jungle and this area is being developed so be cognizant. The outdoor shower is also a nice touch! My only gripe is that the beds could have been a little softer but my boyfriend said it was fine for him. Either way, we will definitely be back 🤗
10
Brittany
8 de fev. de 2023
·
A estadia foi de 5 noites
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
8
wisline
27 de nov. de 2023
·
A estadia foi de 3 noites
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
8
Andre
17 de nov. de 2023
·
A estadia foi de 2 noites
Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly
Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly
10
Erick
14 de jul. de 2023
·
A estadia foi de 3 noites
Not going to lie driving up to the property I was a little skeptical but as I walked in I was blown away. Everything from the room , service, and food was amazing the best experience I’ve ever had in a hotel can’t wait to go back.
Not going to lie driving up to the property I was a little skeptical but as I walked in I was blown away. Everything from the room , service, and food was amazing the best experience I’ve ever had in a hotel can’t wait to go back.
10
Kan
31 de mai. de 2024
·
A estadia foi de 2 noites
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
10
Peter
13 de ago. de 2025
·
A estadia foi de 5 noites
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
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Serviço
Os funcionários são amplamente elogiados por serem simpáticos, atenciosos e prestativos com transporte, reservas e comunicação rápida via WhatsApp. Alguns hóspedes citam má gestão, problemas com reembolsos ou faturas, falhas na aplicação de políticas ou verificações intrusivas de quartos no momento do check-out.
Avaliações dos hóspedes relacionadas
10
Shirley
19 de jan. de 2023
·
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!
10
Julissa
16 de fev. de 2023
·
A estadia foi de 5 noites
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
10
Nyairah
12 de jul. de 2024
·
A estadia foi de 4 noites
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
10
Alimatu-Sadia
10 de abr. de 2023
·
A estadia foi de 7 noites
Muaré hotel is beyond beautiful! I’m hoping I find myself in Tulum again as I will definitely be staying at Muaré. I loved the morning yoga, what a great touch! Everything is so intentional at Muaré, from the design to scents! The staff were exceptional, a special mention to Leandro, Berna, Tommy, Benjamin, Alan, Montse and Josefina! All the staff made our stay amazing. They were always on hand to help book tours, restaurant reservations and taxis etc. I loved that we could contact the front desk via WhatsApp! I could not recommend Muaré enough! It is a piece of heaven!
Muaré hotel is beyond beautiful! I’m hoping I find myself in Tulum again as I will definitely be staying at Muaré. I loved the morning yoga, what a great touch! Everything is so intentional at Muaré, from the design to scents! The staff were exceptional, a special mention to Leandro, Berna, Tommy, Benjamin, Alan, Montse and Josefina! All the staff made our stay amazing. They were always on hand to help book tours, restaurant reservations and taxis etc. I loved that we could contact the front desk via WhatsApp! I could not recommend Muaré enough! It is a piece of heaven!
10
Delores
10 de jan. de 2025
·
A estadia foi de 6 noites
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
10
Anand
26 de fev. de 2025
·
A estadia foi de 2 noites
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
8
Roberto
20 de fev. de 2024
·
A estadia foi de 2 noites
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
4
Victoria
6 de out. de 2025
·
A estadia foi de 3 noites
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
2
Unique
18 de ago. de 2025
·
A estadia foi de 2 noites
I booked thinking I was going to be offered transportation and it was not like that After booking I needed a refund in less than 10 minutes and they were not willing to give me a refund when I was stranded in tulum airport with no transportation. You don’t do that to people
I booked thinking I was going to be offered transportation and it was not like that After booking I needed a refund in less than 10 minutes and they were not willing to give me a refund when I was stranded in tulum airport with no transportation. You don’t do that to people
10
Peter
13 de ago. de 2025
·
A estadia foi de 5 noites
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
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Localização
Localização isolada na selva oferece tranquilidade, longe da agitação, geralmente a 10–15 minutos de carro da cidade ou da praia. As estradas de acesso são acidentadas e os táxis podem ser caros, por isso muitos recomendam alugar um carro.
Avaliações dos hóspedes relacionadas
10
Sylwia
2 de jan. de 2023
·
A estadia foi de 19.351 noites
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan. It’s the perfect hotel to relax and breakfast delicious as well!
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan. It’s the perfect hotel to relax and breakfast delicious as well!
10
Kevin
10 de fev. de 2025
·
A estadia foi de 3 noites
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
2
Alexander
8 de abr. de 2024
·
A estadia foi de 5 noites
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
8
Manuel
7 de fev. de 2024
·
A estadia foi de 2 noites
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Perla
25 de abr. de 2023
·
A estadia foi de 3 noites
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
8
wisline
27 de nov. de 2023
·
A estadia foi de 3 noites
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
10
Jessi
5 de mar. de 2023
·
A estadia foi de 3 noites
so beautiful, great location, and wonderful staff!
so beautiful, great location, and wonderful staff!
10
Abraham
14 de mai. de 2025
·
A estadia foi de 2 noites
Roads are super bad to get there but very nice hotel
Roads are super bad to get there but very nice hotel
10
Kan
31 de mai. de 2024
·
A estadia foi de 2 noites
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
10
Kritika
1 de jan. de 2025
·
A estadia foi de 3 noites
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos hóspedes apreciaram o restaurante e o bar no local, com elogios frequentes ao café da manhã, bebidas e vários pratos. Outros acharam o cardápio limitado, as opções vegetarianas escassas ou o horário de funcionamento curto.
Avaliações dos hóspedes relacionadas
10
Anthony
9 de mar. de 2023
·
A estadia foi de 3 noites
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
10
Jessica Rodriguez
27 de dez. de 2022
·
A estadia foi de 1 noite
La verdad es que el hotel es bastante perfecto por todos lados. Mis cosas favoritas fueron las camas de la alberca y la habitación que es súper cómoda pero sobre todo silenciosa. La comida es muy rica, no se necesita salir del hotel para comer bien. Seguro repetiremos la experiencia.
La verdad es que el hotel es bastante perfecto por todos lados. Mis cosas favoritas fueron las camas de la alberca y la habitación que es súper cómoda pero sobre todo silenciosa. La comida es muy rica, no se necesita salir del hotel para comer bien. Seguro repetiremos la experiencia.
10
Harika
4 de jan. de 2023
·
A estadia foi de 19.356 noites
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
10
Perla
25 de abr. de 2023
·
A estadia foi de 3 noites
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
10
Michael
26 de set. de 2023
·
A estadia foi de 3 noites
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
10
Sonia
1 de nov. de 2024
·
A estadia foi de 2 noites
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
8
Catherine
24 de jan. de 2023
·
A estadia foi de 5 noites
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue. Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved. Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue. Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved. Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
10
adolfo
29 de fev. de 2024
·
A estadia foi de 1 noite
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
6
Shelley Roy-
18 de nov. de 2024
·
A estadia foi de 8 noites
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
10
Peter
13 de ago. de 2025
·
A estadia foi de 5 noites
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Martha
5 de jun. de 2026
·
A estadia foi de 2 noites
Peculiar location, but overall very comfortable and relaxing. Staff were incredibly welcoming.
Peculiar location, but overall very comfortable and relaxing. Staff were incredibly welcoming.
10
Katherine
5 de jun. de 2026
·
A estadia foi de 2 noites
Breakfast and the outdoor shower were my favorite! Hotel staff coordinated a photographer for us also. What a beautiful peaceful property.
Breakfast and the outdoor shower were my favorite! Hotel staff coordinated a photographer for us also. What a beautiful peaceful property.
10
luis alejandro
3 de mai. de 2026
·
A estadia foi de 4 noites
Excelente lugar para descansar la comida es muy buena todo el personal es muy bueno y servicial
Excelente lugar para descansar la comida es muy buena todo el personal es muy bueno y servicial
10
Cory
25 de fev. de 2026
·
A estadia foi de 11 noites
Hotel was amazing! Would absolutely recommend for a break in Tulum town
Hotel was amazing! Would absolutely recommend for a break in Tulum town
4
Raiza
10 de out. de 2025
·
A estadia foi de 3 noites
I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood
I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
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- 2026-10-01: 285.2988352585602USD
- 2026-10-02: 262.14048260238644USD
- 2026-10-03: 262.14048260238644USD
- 2026-10-04: 262.14048260238644USD
- 2026-10-05: 262.14048260238644USD
- 2026-10-06: 262.14048260238644USD
- 2026-10-07: 262.14048260238644USD
- 2026-10-08: 262.14048260238644USD
- 2026-10-09: 262.14048260238644USD
- 2026-10-10: 262.14048260238644USD
- 2026-10-11: 262.14048260238644USD
- 2026-10-12: 262.14048260238644USD
- 2026-10-13: 262.14048260238644USD
- 2026-10-14: 262.14048260238644USD
- 2026-10-15: 262.14048260238644USD
- 2026-10-16: 285.2988352585602USD
- 2026-10-17: 285.2988352585602USD
- 2026-10-18: 262.14048260238644USD
- 2026-10-19: 262.14048260238644USD
- 2026-10-20: 285.2988352585602USD
- 2026-10-21: 262.14048260238644USD
- 2026-10-22: 262.0796970863342USD
- 2026-10-23: 262.14048260238644USD
- 2026-10-24: 262.14048260238644USD
- 2026-10-25: 285.2988352585602USD
- 2026-10-26: 262.14048260238644USD
- 2026-10-27: 262.14048260238644USD
- 2026-10-28: 262.14048260238644USD
- 2026-10-29: 262.14048260238644USD
- 2026-10-30: 262.14048260238644USD
- 2026-10-31: 262.14048260238644USD
- 2026-11-01: 308.0446596835327USD
- 2026-11-02: 336.0186168978882USD
- 2026-11-03: 308.11564622909543USD
- 2026-11-04: 308.11564622909543USD
- 2026-11-05: 308.11564622909543USD
- 2026-11-06: 336.0186168978882USD
- 2026-11-07: 308.11564622909543USD
- 2026-11-08: 308.11564622909543USD
- 2026-11-09: 308.11564622909543USD
- 2026-11-10: 308.11564622909543USD
- 2026-11-11: 308.11564622909543USD
- 2026-11-12: 308.11564622909543USD
- 2026-11-13: 308.11564622909543USD
- 2026-11-14: 308.11564622909543USD
- 2026-11-15: 336.0186168978882USD
- 2026-11-16: 308.0446596835327USD
- 2026-11-17: 308.11564622909543USD
Este alojamento oferece transporte a partir do terminal de ferries e da estação rodoviária (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 48 horas antes da chegada através dos dados que constam da confirmação da reserva. A receção está aberta diariamente das 7:00 às 23:00. Os clientes irão receber um e-mail 72 horas antes da chegada com instruções para o check-in. A receção conta com funcionários apenas durante um certo horário.Não é permitido fazer ruído no alojamento das 23:00 às 9:00. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: MXN 10000 per accommodation, per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito, pagamentos através de dispositivos móveis e numerário
- É possível efetuar transações sem numerário
- Aceitam-se estadias prolongadas
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e iluminação exterior.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 7:00 às 22:00.
- Horário de funcionamento das termas: das 8:00 às 21:30
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não é necessário automóvel para aceder ao alojamento.
- Disponibilização de opções de pagamento sem numerário em todas as transações e acesso aos quartos através de dispositivo móvel.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Taxa de transporte de/para o aeroporto: 120 MXN por veículo (ida e volta, ocupação máxima de 6) pessoas
- Estadia de animais de estimação: 55 MXN por animal (varia consoante a duração da estadia)
- Os animais de serviço estão isentos de taxas
- Taxa de check-in antecipado: 380 MXN (sujeito a disponibilidade)
- Taxa de check-out tardio: 380 MXN (sujeito a disponibilidade)
- Jantar caseiro organizado pelo alojamento: 800 MXN
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
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Internet
Wi-fi gratuito
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Balcão de turismo
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Área designada para fumadores
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