Majarò Hotel Tulum
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1306 US$
/ noche
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Apartamento de estilo mediterráneo con piscina al aire libre, Wi-Fi gratuito y restauración en el establecimiento en el barrio de La Veleta, en Tulum.
Ubicación
Majaro Apartments se encuentra en Área de La Veleta, un barrio de Tulum. Además de visitar lugares emblemáticos como Ruinas mayas de Tulum, podrás apreciar la belleza natural de Playa de Tulum o Reserva de la biosfera Sian Ka'an. Parque Xel-Há y Centro de salud y bienestar Holistika Art Walk también merecen la pena.
Restaurante
Piscina
Sauna
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Ubicación
La Veleta, Lote 21, Manzana 47, Región 15 Tulum Quintana Roo 77760 Mexico, Área de La Veleta, Tulum, Tulum, Estado de Quintana Roo, México
Opciones de habitación
5
Loft with Private Pool
Detalles de la oferta
Capacidad: 2
108 ft²
Cocina americanaMinibarTelevisiónPiscina privada
5
Standard Apartment
Detalles de la oferta
Capacidad: 3
108 ft²
Aire acondicionadoCocina americanaCuarto de baño
4
Studio
Detalles de la oferta
Capacidad: 2
108 ft²
1
House Deluxe King Bed
Detalles de la oferta
Capacidad: 8
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Minibar
9
Villa Deluxe King Bed
Detalles de la oferta
12× Camas Dobles Extragrandes
y 4× Sofás Cama
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Minibar
7
Apartment with Terrace and Private Pool
Detalles de la oferta
Capacidad: 3
215 ft²
Cocina americanaMinibarTelevisiónPiscina privada
1
Room Standard
Detalles de la oferta
1
Home Standard
Detalles de la oferta
Reseñas de los huéspedes sobre Majarò Hotel Tulum
8
Muy bueno
Basado en 2 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las reseñas de Majaro Villa, los huéspedes elogian el diseño elegante, la limpieza y el personal amable, pero señalan la ubicación remota, la zona en construcción con acceso difícil, el funcionamiento inconsistente, el desayuno básico o decepcionante y problemas ocasionales de ruido o mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las reseñas de Majaro Villa, los huéspedes elogian el diseño elegante, la limpieza y el personal amable, pero señalan la ubicación remota, la zona en construcción con acceso difícil, el funcionamiento inconsistente, el desayuno básico o decepcionante y problemas ocasionales de ruido o mantenimiento.
Muchos disfrutan de las piscinas y la decoración cuidada, aunque algunas piscinas privadas no están climatizadas y la oferta del bar o restaurante puede ser limitada o cerrarse temprano. Las habitaciones suelen ser cómodas y atractivas, aunque algunos huéspedes informan de una conexión Wi-Fi irregular, distribuciones pequeñas, duchas al aire libre inusuales o problemas de funcionamiento, como puertas que no cierran o inundaciones durante las fuertes lluvias. El servicio suele ser cálido y servicial, pero la gestión y la calidad del desayuno parecen desiguales. Espere una estancia tranquila y bonita con comodidades y peculiaridades a partes iguales.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Una atractiva piscina central y algunas habitaciones incluyen piscinas privadas o en la azotea, pero no están climatizadas. El bar/restaurante puede ser limitado o cerrar temprano, y varias reseñas informan de la falta de aparcamiento dedicado.
Reseñas de huéspedes relacionadas
2
MARIA
23 sept 2025
·
Se alojó 1 noche
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
8
Latasha
13 nov 2023
·
Se alojó 2 noches
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
10
arnaud
9 may 2023
·
Se alojó 3 noches
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
6
Terrance
9 jul 2023
·
Se alojó 3 noches
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
8
Liliana
2 ene 2023
·
Se alojó 19.358 noches
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
6
Katherine
12 ago 2023
·
Se alojó 5 noches
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
10
brian
20 sept 2022
·
Se alojó 6 noches
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Mélissa
6 may 2025
·
Se alojó 3 noches
Love the pool and it was very clean
Love the pool and it was very clean
6
Tracy
30 jun 2023
·
Se alojó 13 noches
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
2
Dilliana
28 sept 2025
·
Se alojó 2 noches
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran la propiedad y las habitaciones muy limpias. Otros informan de fuertes olores químicos, ropa de cama manchada o desgastada y un servicio de limpieza desigual, como falta de reposiciones o cambios de ropa de cama poco frecuentes.
Reseñas de huéspedes relacionadas
10
Sydney
7 may 2023
·
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.
2
Garry
10 nov 2025
·
Se alojó 4 noches
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
10
Sabrina
11 nov 2023
·
Se alojó 3 noches
Very nice and clean
Very nice and clean
8
Irina
7 mar 2024
·
Se alojó 11 noches
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
10
Dilcia
23 nov 2025
·
Se alojó 6 noches
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
6
Christina
12 nov 2025
·
Se alojó 4 noches
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
2
Kyra
11 jun 2025
·
Se alojó 2 noches
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
6
Tracy
30 jun 2023
·
Se alojó 13 noches
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
2
FRANCISCA
23 abr 2025
·
Se alojó 2 noches
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
2
Dilliana
28 sept 2025
·
Se alojó 2 noches
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Habitaciones elegantes y cómodas con algunas distribuciones espaciosas, balcones y duchas al aire libre; varias unidades ofrecen piscinas privadas o en la azotea. Los inconvenientes incluyen una conexión Wi-Fi irregular, cocinas pequeñas o sin equipamiento, piscinas frías/sin calefacción, exposición a la construcción, inundaciones ocasionales, puertas que no cierran o televisores faltantes.
Reseñas de huéspedes relacionadas
2
Garry
10 nov 2025
·
Se alojó 4 noches
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
10
CLAUDIA
15 oct 2025
·
Se alojó 1 noche
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
8
Latasha
13 nov 2023
·
Se alojó 2 noches
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
6
Clarissa
4 abr 2023
·
Se alojó 6 noches
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
8
Chloe
30 jun 2025
·
Se alojó 8 noches
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
8
Chantal
31 mar 2023
·
Se alojó 1 noche
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!
8
Liliana
2 ene 2023
·
Se alojó 19.358 noches
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
6
Katherine
12 ago 2023
·
Se alojó 5 noches
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
6
Christina
12 nov 2025
·
Se alojó 4 noches
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
6
Tracy
30 jun 2023
·
Se alojó 13 noches
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable, atento y servicial con el registro de entrada y las necesidades locales. Sin embargo, el funcionamiento puede ser inconsistente, con periodos sin personal en el lugar, una comunicación lenta o deficiente, inclusiones no entregadas y políticas de reembolso rígidas.
Reseñas de huéspedes relacionadas
10
Cristal
29 sept 2023
·
Se alojó 4 noches
The staff was very friendly and helpful. They were very attentive to our needs
The staff was very friendly and helpful. They were very attentive to our needs
10
Timothy
13 ene 2025
·
Se alojó 2 noches
We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
10
Carlos Alberto
8 nov 2023
·
Se alojó 2 noches
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
6
Christina
12 nov 2025
·
Se alojó 4 noches
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
2
Kyra
11 jun 2025
·
Se alojó 2 noches
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
10
brian
20 sept 2022
·
Se alojó 6 noches
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Denette
2 ago 2024
·
Se alojó 2 noches
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
6
Ilona
10 oct 2023
·
Se alojó 3 noches
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
2
Dilliana
28 sept 2025
·
Se alojó 2 noches
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
8
Saudi
2 feb 2025
·
Se alojó 9 noches
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en una zona en desarrollo y tranquila con carreteras sin pavimentar o inundadas y construcción en curso; hay poco a poca distancia a pie. A menudo se necesitan taxis, bicicletas o un coche.
Reseñas de huéspedes relacionadas
8
Latasha
13 nov 2023
·
Se alojó 2 noches
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
10
arnaud
9 may 2023
·
Se alojó 3 noches
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
10
Darius
1 feb 2023
·
Se alojó 7 noches
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
8
Scott
16 abr 2023
·
Se alojó 6 noches
Surrounding roads were dirt and dangerous.
Surrounding roads were dirt and dangerous.
8
Gilles
28 feb 2023
·
Se alojó 8 noches
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
6
Katherine
12 ago 2023
·
Se alojó 5 noches
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
6
Christina
12 nov 2025
·
Se alojó 4 noches
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
10
Denette
2 ago 2024
·
Se alojó 2 noches
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
6
Tracy
30 jun 2023
·
Se alojó 13 noches
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
8
Sim
18 may 2025
·
Se alojó 1 noche
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad del desayuno es inconsistente, desde excelentes chilaquiles hasta poca o ninguna oferta, con variedad limitada y un servicio ocasionalmente lento. El restaurante/bar del hotel tiene una selección limitada y/o cierra temprano, ofreciendo a veces solo desayuno y aperitivos.
Reseñas de huéspedes relacionadas
2
MARIA
23 sept 2025
·
Se alojó 1 noche
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
8
Chloe
30 jun 2025
·
Se alojó 8 noches
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
8
Irina
7 mar 2024
·
Se alojó 11 noches
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
8
deepali
13 ago 2022
·
Se alojó 3 noches
The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
10
brian
20 sept 2022
·
Se alojó 6 noches
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Denette
2 ago 2024
·
Se alojó 2 noches
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
4
Lucero
8 ene 2024
·
Se alojó 4 noches
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
8
Sim
18 may 2025
·
Se alojó 1 noche
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
2
Dilliana
28 sept 2025
·
Se alojó 2 noches
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
10
Ryan
26 ene 2023
·
Se alojó 5 noches
I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ivan
2 ene 2026
·
Se alojó 4 noches
Habitacion bonita, falto algo de limpieza pero es un lugar bonito para descanso
Habitacion bonita, falto algo de limpieza pero es un lugar bonito para descanso
2
MARIA
23 sept 2025
·
Se alojó 1 noche
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
2
FRANCISCA
23 abr 2025
·
Se alojó 2 noches
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
4
Lucero
8 ene 2024
·
Se alojó 4 noches
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
10
Carlos Alberto
8 nov 2023
·
Se alojó 2 noches
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
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A partir del 1.° de abril de 2021, entra en vigor el VISITAX para turistas extranjeros. El pago por un importe de 224 MXN (o 10 USD por persona) puede realizarse a través del portal web http://visitax.gob.mx/. Los turistas extranjeros pueden pagar antes o durante su estancia en Quintana Roo. Deberá presentarse un justificante de pago en el aeropuerto, antes de la salida.
Servicios populares
Restaurante
Piscina
Sauna
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Servicios
Servicio de limpieza
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
Actividades
Piscina
Parking (Bicycle)
Pool (Outdoor)
General
Restaurante
Sauna
Breakfast Service
Smoke-Free Property
Aparcamiento
Aparcamiento gratuito