Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities including public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Johannesburg's Melrose area, just a 5-minute drive from Melrose Arch Shopping Centre and 6 minutes from Nelson Mandela Square. Other nearby attractions include The Zone @ Rosebank Shopping Center (0.4 km), Rosebank Mall (0.6 km), and Johannesburg Zoo (2.6 km).

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property. Specific information about extra beds or cribs is not provided.

Hyatt House Johannesburg Rosebank - 4 Star Hotel

Average nightly price at Hyatt House Johannesburg Rosebank by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$116
March	US$108
April	US$94
May	US$93
June	US$91
July	US$82
August	US$87
September	US$97
October	US$92
November	US$334
December	US$92

What guests think

Hyatt House Johannesburg Rosebank draws praise for its friendly, caring staff, clean and spacious rooms with comfortable beds, and a convenient location within a short walk of Rosebank Mall and the Gautrain, plus a consistently well-liked breakfast.

Some facilities divide opinion: the pool is small and unheated, the gym basic, and the rooftop bar can be noisy when active. Rooms are generally modern and comfortable, though several reviews mention very small bathroom sinks, dim bathroom lighting, and occasional noise from ventilation, plumbing, or nearby areas. The area feels secure and walkable to the mall, yet nearby streets can be dark at night; dining is mostly well received though halal restrictions limit choices for some, and pre-arrival communication was inconsistent. Overall, expect a convenient, comfortable stay with a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure, easy parking is a plus. Several reviews note the pool is small and unheated and the gym is basic; the rooftop bar can be noisy when active.

Related guest reviews

8

S

16 Jun 2024

·

Stayed 4 nights

Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine. Staff helpful and able to store our luggage for a few hours.

8

Mark

8 Feb 2024

·

Stayed 1 night

Three staff are amazing and the service was wonderful. This is a new hotel and the rooms are both well planned and spacious. The location is great - very close to The Zone in Rosebank The on-site gym is small but serviceable. The excellent Viva Gym is under five (safe) minutes'walk and costs only R150 a day Hyatt probably insisted on those fast -closing doors that bang loudly. I think it's some American hangup. There are lots of rooms with connecting doors but they were good about finding me one without Having only one lift was an odd choice for a new hotel. The rooftop bar is not open late but can be rowdy when it is. (Otherwise, the hotel is Halal and has a big Muslim clientele - the Iftar menu looked amazing) I wish they had more recycling, master switches for the lights and water saving measures

8

Raïmé

23 May 2025

·

Stayed 1 night

The service was excellent at restaurant. The breakfast buffet was nice. The area too. On the negative side, the ventilation was terribly noisy in my room, the outdoor pool is not heated and the weight training equipment in the gym is basic and insufficient

10

Laura

8 Oct 2023

·

Stayed 6 nights

Romeo and the staff made our stay very enjoyable. We ordered a room with breakfast included and were pleased with the variety of options available each morning. We hired a car and there is plenty of parking available at the front of the hotel. Overall, we had a great stay and felt right at home.

10

Gilles

6 Sept 2025

·

Stayed 4 nights

Very good hotel, large and quiet room. Secure areas, easy access (and large parking if you have a car). Huge malls 5 min away, and the Rosebank Gautrain is also 3 min away walking. Friendly and helpful staff. Very good and varied breakfast.

8

MARCIO

23 Nov 2025

·

Stayed 2 nights

Hotel bem localizado, muito próximo a região The Zone e Rosebank Mall. Fácil estacionamento e equipe atenciosa. Café da manhã bom, mas com poucas opções de frutas. Quarto amplo e moderno. Cama confortável e banheiro/chuveiro muito bons. Único problema foi a localização do quarto que nos deram. Exatamente abaixo do bar no roof top do hotel. E apesar de funcionar até as 22:00hs, mesmo após este horário o barulho de gritos e risadas era muito alto, além do som ensurdecedor de arrasto de cadeiras. Tivemos que reclamar na recepção sobre o excesso de barulho.

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10

Presley

15 Sept 2023

·

Stayed 3 nights

All the staff were so friendly at this property. Everyone went out of their way to make sure we were comfortable. Everything is extremely clean, breakfast is phenomenal, the coffee is so good! I particularly enjoyed sitting on the balcony. The pool is awesome, although it was far too cold to swim while we were staying. Thank you thank you everyone for your incredible hospitality!! We hope to come back some day!

10

Deanna

17 Jan 2024

·

Stayed 2 nights

Great location near the Rosebank Gautrain station and the Rosebank Mall. Lovely outdoor terraces on the roof and off the restaurant. Food (breakfast and dinner) were very good. Staff were kind and helpful. We walked from the Gautrain to the hotel (in the daytime) and felt safe and secure.

8

Raïmé

23 May 2025

·

Stayed 2 nights

The service was excellent. Special thanks to Reagile, Veronica, Kwado and Buyelwa. The breakfast team was very nice. The welcome is very warm. This area of Johannesburg is nice close to Rosebank Malo. On the other hand, the ventilation made a terrible noise in my room and the swimming pool is not heated.

10

Juliana

4 Jan 2026

·

Stayed 4 nights

O hotel é muito bom Quarto legal, limpeza, atendimento.. tud0 ótimo. A unica falha foi que todos os dias eu tinha que pedir toalhas de banho pq esqueciam. E tbm o bar da piscina nunca estava aberto quando iamos. Mas o atendiemntos de todos foi semlre excelente

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Cleanliness

Overall cleanliness is praised across many reviews, with rooms described as spotless and well kept. A few guests reported issues such as a dirty suite or missed towel replenishment.

Related guest reviews

10

David

19 May 2024

·

Stayed 5 nights

Located in an area of Rosebank that is accessible and the property is nice and clean. The staff and service were excellent.

10

Renata

8 Nov 2025

·

Stayed 1 night

Equipe super gentil e atenciosa. Acomodação confortável e limpa.

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10

Gaobidiwe Merriam

27 Jul 2025

·

Stayed 2 nights

The place was clean and the environment was good.From the friendliest receptionist Kenneth Khoza and Anne Mabyalani. Warmth welcome on our arrival .Our room was neat and clean,very cosy.As for the day diner was great on our first stay.Breakfast was awesome.We really enjoy our stay and we keep coming back again

10

Frederico

14 Oct 2025

·

Stayed 3 nights

Estacionamento muito facil , ótima localização perto de restaurantes e lojas , quarto confortável e silencioso. A limpeza era impecavel

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6

CHIARA

19 Aug 2024

·

Stayed 2 nights

personale molto cordiale e pulizia buona. purtroppo la ns suite con due camere aveva un terribile odore di fogna. cucina accessoriata per essere usata ma senza il necessario per la pulizia piatti etc (in tutti gli hyatt house in cui siamo stati negli USA ci hanno sempre dato kit con pastiglie lavastoglie, detersivo piatti, carta da cucina e strofinacci) aggiungerei appendiabiti alla zona cucina soggiorno e specchio vicino ad una presa per quando si vuole usare il phon visto che in bagno non è possibile usarlo. all’interno della struttura permane un profumo fortissimo che diventa fastidioso dopo poco. possibilità di usare la laundry con lavatrice e asciugatrice gratuita. purtroppo permettono pgm lunghi e pertanto se è un hotel di appoggio alla visita della città non sono utilizzabili se non a tardissima serata a meno che stiate le ore in hotel. parcheggio e sicurezza interna molto valida. colazione buona anche se i croissant non sembravano molto freschi. migliorabile sicuramente. in agosto piscina inutilizzabile perché troppo fredda e poco pulita.

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8

Girish

27 Sept 2024

·

Stayed 2 nights

Clean and organized property.

10

Samuel

7 Feb 2026

·

Stayed 2 nights

Spacious clean room with high ceiling. Friendly and helpful staff. Convenient location as it's steps away from Rosebank Mall.

2

Patricia Ann

19 Oct 2024

·

Stayed 2 nights

The area wasn’t as safe or near the main pedestrian street of Rosebank as expected. The lobby reeked of cheap incense or air freshener. Intensely overpowering, allergy triggering horrific scent. The couch in the suite was so dirty. The walls were dirty and scuffed. The windows were filthy. There were almost no amenities. No wash cloths, one hand towel, no bath mat. It was SO barebones and downtrodden. We checked out of our suite without unpacking and forfeited the coat of 2 nights stay. No idea how this place gets the ratings it does.

10

Juliana

4 Jan 2026

·

Stayed 4 nights

O hotel é muito bom Quarto legal, limpeza, atendimento.. tud0 ótimo. A unica falha foi que todos os dias eu tinha que pedir toalhas de banho pq esqueciam. E tbm o bar da piscina nunca estava aberto quando iamos. Mas o atendiemntos de todos foi semlre excelente

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8

Levi

11 Nov 2025

·

Stayed 4 nights

Room was very nice. Perfect cleaness. Staff were all so polite, attentive and willing to help any time.

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Rooms

Rooms are spacious, modern and comfortable, with many suites including kitchen facilities. Recurrent drawbacks include very small bathroom sinks, dim bathroom lighting, and occasional noise from ventilation, plumbing, thin walls or the rooftop bar; Wi-Fi issues were rare and quickly resolved.

Related guest reviews

8

Lucas

5 Aug 2025

·

Stayed 3 nights

O hotel é bom, porém algumas coisas no quarto incomodam. A pia é extremamente pequena, e o espaço para colocar necessarie é bem pequeno também. Além disso, o espelho precisa de iluminação pois acabe ficando muito escuro para utilização. A região é bem localizada, bem ao lado do Rosebank Mall. A rua poderia ser melhor iluminada para dar mais segurança aos hópsedes.

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8

S

16 Jun 2024

·

Stayed 4 nights

Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine. Staff helpful and able to store our luggage for a few hours.

8

Michael

2 Jun 2025

·

Stayed 2 nights

Hello i would recommend removing the rain shower heads and using eco friendly shower heads as the rain shower heads do noy work properly in any of the rooms i have stayed in so far

8

Rejane

1 Oct 2025

·

Stayed 1 night

Quarto amplo, separado em 2 ambientes (sala e quarto), cozinha equipada, mesa de jantar e duas TV’s. A menos de 500mt tem um centro comercial com lanchonetes, restaurantes, farmácias e lojas. Região residencial silenciosa.

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10

Delwar

10 Apr 2025

·

Stayed 3 nights

Spacious 2 bedroom suite. Friendly staff. Great location in rosebank, within 5 minute walk of restaurants. Room plumbing and AC can be noisy. Nice varied breakfast each morning.

4

Basil

7 Nov 2025

·

Stayed 1 night

I don't understand how Hayatt would put its name on a place like this. the place is in desperate need of upgrade. the sink in the bathroom is unusable, I've seen bigger sinks in airplanes. The staff was great and helpful and is the only reason I didn't give the place a 1 star.

6

Marc

24 Oct 2025

·

Stayed 1 night

Sound insulation below modern standard, hallway as well as outdoor noise comes easily in.

8

MARCIO

23 Nov 2025

·

Stayed 2 nights

Hotel bem localizado, muito próximo a região The Zone e Rosebank Mall. Fácil estacionamento e equipe atenciosa. Café da manhã bom, mas com poucas opções de frutas. Quarto amplo e moderno. Cama confortável e banheiro/chuveiro muito bons. Único problema foi a localização do quarto que nos deram. Exatamente abaixo do bar no roof top do hotel. E apesar de funcionar até as 22:00hs, mesmo após este horário o barulho de gritos e risadas era muito alto, além do som ensurdecedor de arrasto de cadeiras. Tivemos que reclamar na recepção sobre o excesso de barulho.

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10

Samuel

7 Feb 2026

·

Stayed 2 nights

Spacious clean room with high ceiling. Friendly and helpful staff. Convenient location as it's steps away from Rosebank Mall.

8

Shameela

9 Oct 2025

·

Stayed 2 nights

The room cupboards not people friendly I bumped my head and the shelf in the bathroom not situated for ease

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Service

Staff are widely described as friendly, caring and helpful. However, some guests experienced poor pre-arrival communication or management responsiveness, and one reported a booked shuttle not provided.

Related guest reviews

2

Christopher

14 Jan 2025

·

Stayed 1 night

Bad service, impossible to get in touch with before or after the stay

10

Gaobidiwe Merriam

28 Jul 2024

·

Stayed 2 nights

Wow the service was excellent. Friendly staff from reception, Ephraim was very friendly and very professional by explaining to us how the hotel operates. Rooms were clean ,atmosphere was very cossy. Our 1st night we enjoyed dinner at the restaurant, breakfast was great.I would prefer to come again for the stay and recommend the hotel. Excellent service

10

Thomas

28 Nov 2025

·

Stayed 1 night

A really pleasant stay with great friendly staff, clean rooms and a good breakfast variety

10

Tito

27 Dec 2024

·

Stayed 4 nights

The front desk staff (especially Nothando) was very good. Excellent customer service.

4

Esteban

10 Feb 2025

·

Stayed 2 nights

it’s in a safe area, but not necessarily walkable - although johannesburg is not walkable really. the low rating is mostly due to very unhelpful management and bad customer service - the star themselves are great.

10

Laura

8 Oct 2023

·

Stayed 6 nights

Romeo and the staff made our stay very enjoyable. We ordered a room with breakfast included and were pleased with the variety of options available each morning. We hired a car and there is plenty of parking available at the front of the hotel. Overall, we had a great stay and felt right at home.

8

Margaret Monica Atieno

7 Oct 2025

·

Stayed 5 nights

It would have been nice to get a my question through Expedia responded to. Other than that the location is perfect for walking, shopping and dining.

10

Nyaladzani

15 Dec 2024

·

Stayed 7 nights

Staff are very friendly every single one of them. To mention a few Names, Hleziphi, Palesa, kgomotso, Tobogo and Khumalo were very helpful.

10

Mohammad

14 Nov 2025

·

Stayed 3 nights

The Shuttle was not provided to me according to my booking, but the breakfast was excellent. The staff were very friendly and respectful and the room was clean and tidy.

10

Samuel

7 Feb 2026

·

Stayed 2 nights

Spacious clean room with high ceiling. Friendly and helpful staff. Convenient location as it's steps away from Rosebank Mall.

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Location

Convenient for Rosebank Mall and the Gautrain, with many guests walking to shops and restaurants. Several mention nearby streets are dark or on a back road at night, though on-site security feels strong.

Related guest reviews

8

Lucas

5 Aug 2025

·

Stayed 3 nights

O hotel é bom, porém algumas coisas no quarto incomodam. A pia é extremamente pequena, e o espaço para colocar necessarie é bem pequeno também. Além disso, o espelho precisa de iluminação pois acabe ficando muito escuro para utilização. A região é bem localizada, bem ao lado do Rosebank Mall. A rua poderia ser melhor iluminada para dar mais segurança aos hópsedes.

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8

Felipe Jose

9 Dec 2025

·

Stayed 1 night

Quarto muito bom, equipe muito atenciosa. A rua em volta é muito escura e parece perigosa, mas eles tem um bom esquema de segurança na porta. O restaurante é Halal, o que limitou bastante as opções e isso não estava avisado quando fizemos a reserva.

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8

Felipe Jose

8 Dec 2025

·

Stayed 1 night

As instalações do hotel são muito boas e a equipe foi muito gentil. A região em volta do hotel é muito escura e parece perigosa a noite. O restaurante do hotel tem poucas opções devido restrições Halal (não tinhamos essa informação quando fizemos a reserva).

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10

Manohar

21 Aug 2023

·

Stayed 3 nights

Convenient location next to Rosebank Mall. Very safe and secure location. Will come back for hospitality and location.

8

Meesha

18 May 2025

·

Stayed 1 night

The people was super nice. Tim was amazing!! Breakfast options were okay - was hoping for classic breakfast more for me. The hotel is located on a back street and is quite at night with no street lights, which could be scary.

10

Gilles

6 Sept 2025

·

Stayed 4 nights

Very good hotel, large and quiet room. Secure areas, easy access (and large parking if you have a car). Huge malls 5 min away, and the Rosebank Gautrain is also 3 min away walking. Friendly and helpful staff. Very good and varied breakfast.

8

MARCIO

23 Nov 2025

·

Stayed 2 nights

Hotel bem localizado, muito próximo a região The Zone e Rosebank Mall. Fácil estacionamento e equipe atenciosa. Café da manhã bom, mas com poucas opções de frutas. Quarto amplo e moderno. Cama confortável e banheiro/chuveiro muito bons. Único problema foi a localização do quarto que nos deram. Exatamente abaixo do bar no roof top do hotel. E apesar de funcionar até as 22:00hs, mesmo após este horário o barulho de gritos e risadas era muito alto, além do som ensurdecedor de arrasto de cadeiras. Tivemos que reclamar na recepção sobre o excesso de barulho.

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10

anita

22 Sept 2024

·

Stayed 1 night

Great location and staff. Would recommend this hotel to anyone wanting to stay close to lots of options in a SAFE area

10

Samuel

7 Feb 2026

·

Stayed 2 nights

Spacious clean room with high ceiling. Friendly and helpful staff. Convenient location as it's steps away from Rosebank Mall.

10

Deanna

17 Jan 2024

·

Stayed 2 nights

Great location near the Rosebank Gautrain station and the Rosebank Mall. Lovely outdoor terraces on the roof and off the restaurant. Food (breakfast and dinner) were very good. Staff were kind and helpful. We walked from the Gautrain to the hotel (in the daytime) and felt safe and secure.

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Dining

Breakfast is frequently praised for quality and variety, and many liked the on-site food. Some found options limited due to the halal menu or wanted more breakfast variety.

Related guest reviews

8

Shaan

15 Nov 2025

·

Stayed 2 nights

We had a really pleasant stay at Hyatt House Johannesburg. The hotel is modern, clean, and feels well looked after. One of the biggest positives is the location—being so close to the shopping mall makes everything incredibly convenient, whether you need food, essentials, or just want to wander around without travelling far. Breakfast was genuinely good, with a solid range of options and fresh food that set the day off well. The whole experience felt easy, comfortable, and well-suited for both short stays and longer visits. A dependable, welcoming place that makes travelling in Johannesburg feel effortless.

8

S

16 Jun 2024

·

Stayed 4 nights

Once the initial Wi-Fi issue was sort it was a great place to stay. Close to Rosebank Gautrain and malls and restaurants. Pool is small and cold and no real roof top terrace. Buffet breakfast excellent- loved the pancake machine. Staff helpful and able to store our luggage for a few hours.

10

Thomas

28 Nov 2025

·

Stayed 1 night

A really pleasant stay with great friendly staff, clean rooms and a good breakfast variety

8

Felipe Jose

9 Dec 2025

·

Stayed 1 night

Quarto muito bom, equipe muito atenciosa. A rua em volta é muito escura e parece perigosa, mas eles tem um bom esquema de segurança na porta. O restaurante é Halal, o que limitou bastante as opções e isso não estava avisado quando fizemos a reserva.

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8

Felipe Jose

8 Dec 2025

·

Stayed 1 night

As instalações do hotel são muito boas e a equipe foi muito gentil. A região em volta do hotel é muito escura e parece perigosa a noite. O restaurante do hotel tem poucas opções devido restrições Halal (não tinhamos essa informação quando fizemos a reserva).

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8

Jamar

9 Apr 2024

·

Stayed 5 nights

Need more food options for breakfast otherwise the hotel is conveniently close to a decent shopping mall. The hotel need a better bar and cleaner pool

10

Mohammad

14 Nov 2025

·

Stayed 3 nights

The Shuttle was not provided to me according to my booking, but the breakfast was excellent. The staff were very friendly and respectful and the room was clean and tidy.

10

Michael

9 Nov 2025

·

Stayed 6 nights

Great customer service and food was great too.

10

Bruno

16 Jan 2026

·

Stayed 2 nights

Hotel muito bom, quarto bom, banho bom. Comodidades (café, chá, água, creme corporal etc). Café da manhã muito bom. Tem estacionamento

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10

Deanna

17 Jan 2024

·

Stayed 2 nights

Great location near the Rosebank Gautrain station and the Rosebank Mall. Lovely outdoor terraces on the roof and off the restaurant. Food (breakfast and dinner) were very good. Staff were kind and helpful. We walked from the Gautrain to the hotel (in the daytime) and felt safe and secure.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $86	3 $86	4 $86	5 $84	6 $81	7 $85
8 $86	9 $82	10 $88	11 $90	12 $84	13 $86	14 $80
15 $86	16 $86	17 $102	18 $92	19 $84	20 $86	21 $77
22 $77	23 $77	24 $88	25 $87	26 $87	27 $77	28 $78
29 $77	30 $77

Hyatt House Johannesburg Rosebank

Prices for Hyatt House Johannesburg Rosebank

Monthly average prices

About this property

Location

Room options

Studio, 2 Twin Beds

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio, 1 King Bed

Guest reviews of Hyatt House Johannesburg Rosebank

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hyatt House Johannesburg Rosebank

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $92	23 $87	24 $87
25 $89	26 $99	27 $100	28 $93	29 $92	30 $81	31 $80