Hotel Waves

Room was very cold, heater was not working. Only cold water coming from the shower. Complete fraud. Shocking experience. I left the hotel after ten minutes and moved to another hotel closeby.

Malfunctioning AC and phone. Reception not answering 90% time and best is to reach through restaurant extension 7. Breakfast area no one to check food items running out and cold food n curry, You literally have to enter kitchen area to ask for hot food refills. I would rate property 1-2/5. Only well conditioned and clean area was front desk. Old broken bed in hallway.

Hotel is clean and generally felt safe enough. Most of the staff was great, but one gave us some mild issues. It was close to the airport. About a 400 rupee ride. They also help us get a taxi back in the morning.

I had a reservation on the hotel waves in New Delhi but, the given address on the website and the phone number was scammed. I never stayed in the hotel neither I get my money refund. I have a worst experience ever with Orbitz even though I am a regular Orbitz user customer. I was totally scammed and the Orbitz representative never help me to get my money refund. I wouldn’t recommend any of my friends and family to book hotel nor flight from the Orbitz.