Fairfield by Marriott Inn & Suites North Bay

Very clean. Very small pool. No hot tub. Very friendly staff.

Firstly, they should never advertise they have a pool. It was literally smaller than our hot tub at home! Barely enough room for two kids to kick and splash around and the door to get into it with key card was broken. The room was small with one chair, blown out light bulb in the bed reading light (which we complained about and was never fixed in the 3 days we were there), noisy (you could hear the road noise all night coupled with the hockey teams staying there that took up all the morning dining space), the bathroom was never cleaned even though we requested maid service, and the list goes on… Every time we brought something up to the desk attendant we were told they would “make note of it,” but nothing was done. We elected to pay more and stay at this “Marriott” facility assuming it would be better than the Comfort Inn option there, but hands down it was not! We travel there often and will be staying at the Comfort Inn from now on. The facilities are misrepresented, small and not kept up. Very disappointed.

Rooms were clean and spacious. The gym was excellent as well

One of the best hotel gym’s I’ve seen, and it’s open 24/7! Great breakfast, with healthy options. Such a welcome change compared to the standard breakfast options. Staff was great, very polite and helpful.

The room was great, loved the scents of the toiletries that were provided! Pool deck/pool was a little chilly for my test, my 6yr old loved it though!

Very nice property, room was clean and modern. Hotel offers pool & gym.

Safe and easy parking, just no lights so it was quite dark.. But the building and room was very clean and staff were super friendly and helpful.

Nice, clean hotel. Breakfast variety are good Ample parking

Check in was easy, rooms and facility are clean and new. The pool is embarrassingly small, very hard to move around without bumping into others and was very hard to keep kids a respectful distance from adults trying to enjoy the pool. Would not book here if planning to swim at all.

helpful staff. clean. liked gym and pool and outdoor setting was well landscaped

Beautiful, clean new hotel. Nice employees.

Firstly, they should never advertise they have a pool. It was literally smaller than our hot tub at home! Barely enough room for two kids to kick and splash around and the door to get into it with key card was broken. The room was small with one chair, blown out light bulb in the bed reading light (which we complained about and was never fixed in the 3 days we were there), noisy (you could hear the road noise all night coupled with the hockey teams staying there that took up all the morning dining space), the bathroom was never cleaned even though we requested maid service, and the list goes on… Every time we brought something up to the desk attendant we were told they would “make note of it,” but nothing was done. We elected to pay more and stay at this “Marriott” facility assuming it would be better than the Comfort Inn option there, but hands down it was not! We travel there often and will be staying at the Comfort Inn from now on. The facilities are misrepresented, small and not kept up. Very disappointed.

Food was left in the fridge from the previous guest and the tissue box was empty. Overall decent place to stay, housekeeping needs to bring their “A” game into play!

Very clean and welcoming

The lobby was clean and breakfast was great but our room had old chips on the floor when we arrived and hair elastics spilled at the side of the bed from the last person.

The hotel is clean and quiet. Staff is friendly and rooms are clean and new.

Room was clean, comfortable, quiet. Staff was great, check in was easy

Beautiful clean hotel

The property is conviently located off Highway 11, so very less chance of missing it. This hotel bathroom had mold and some electrical issues like bathroom exhaust and hair dryer. Dont visit during fall weekend as they are not abke to serve proper breakfast. The staff choses to ignore your complaints and or request. The bathroom floors are dirty. Given the hotel is just 2 years old, it is not well kept. I will not recommend for freinds or family.

Clean, comfy rooms and friendly staff

Ac was broken

Rooms were clean and spacious. The gym was excellent as well

Easy to get to, fast check in, breakfast and was good. The only thing I did like or could not figure out was how the bathroom light was on a sensor

It was a good stay! Wish they can fix their AC in the rooms! Would turn off automatically.

We liked the easy access to highway. We found the double queen room comfortable. Air conditioning seemed somewhat noisy.

Unfortunately, the bed was very uncomfortable and the feather pillows wete really flat. The breakfast was great. Clean and the food was good.

The building is new and modern. A/C was noisy and blew cold air directly on the bed with no way to redirect it, had to place a chair in front of it. Toilet height was low.

Very clean hotel. Staff was very friendly and helpful. Lots of variety for breakfast! Only negative is that the bathroom light is a sensor. So it goes on in the middle of the night when using the bathroom or when anyone is close to the door. Other than that, wonderful stay!

The room was kinda small for 2 adults and 2 kids (double queen room). Not a lot of room for baggage, etc. Facility was excellent, clean, breakfast was good.

We stayed here as our granddaughter recommended it. The hotel is nice but the highway traffic noise is just too much. We will go back to staying at the Hampton Inn on our future visits.

Very helpful front desk, Pravjot and Heeba

Staff attended to my issue quickly and resolved it

Firstly, they should never advertise they have a pool. It was literally smaller than our hot tub at home! Barely enough room for two kids to kick and splash around and the door to get into it with key card was broken. The room was small with one chair, blown out light bulb in the bed reading light (which we complained about and was never fixed in the 3 days we were there), noisy (you could hear the road noise all night coupled with the hockey teams staying there that took up all the morning dining space), the bathroom was never cleaned even though we requested maid service, and the list goes on… Every time we brought something up to the desk attendant we were told they would “make note of it,” but nothing was done. We elected to pay more and stay at this “Marriott” facility assuming it would be better than the Comfort Inn option there, but hands down it was not! We travel there often and will be staying at the Comfort Inn from now on. The facilities are misrepresented, small and not kept up. Very disappointed.

Every associate from front desk to housekeeping were exceptionally friendly and helpful!!! The hotel and grounds were extremely clean and well maintained!!! The breakfast buffet offers a decent variety and was always being topped up!! I would absolutely return to this hotel again!!! Highly recommend it!!! Thank you for a wonderful stay!!!

Great location off the highway . Staff was very friendly and accommodating in referring a restaurant close by and making sure we had coffee when we left at 5am!

Housekeeping does an outstanding job. Check in was very smooth. Very friendly and helpful. Quiet, friendly, helpful, etc. This morning’s breakfast was, again, outstanding. Would definitely recommend.

Very helpful staff Quiet

Easy check in, and great service from the get go! The bed was sooo comfy I could’ve stayed in it all day! Good breakfast and very kind staff with ever interaction!

Charge my credit card without telling me about a deposit amount more than the price of my stay

Great location and staff. Welcoming and clean.

Convenient to Canadore Nipissing Campus.

Hotel is well placed, right near the highway. Great breakfast and room.

Nice new hotel close to university, college, stores and restaurants. 4 min drive to beautiful beaches. Safe area. Includes breakfast. Will stay again.

Nice new hotel. On ouskirts of town. Can go for walks, but definitely need a car.

Conveniently located near highway. Bright, clean rooms.

Conveniently located right off highway 17

Great location and clean property

The property is very nice. The front desk employee was fantastic. I stay at a lot of hotels and have never had an employee at check in cone around the desk to hand me my room keys and give an overview of the hotel amenities. She went above. No dining options close within walkinv distance but just a short car ride away. Close to hospitals and post secondary.

We stayed here as our granddaughter recommended it. The hotel is nice but the highway traffic noise is just too much. We will go back to staying at the Hampton Inn on our future visits.

Clean room, convenient location

Best breakfast at any hotel since Covid Would highly recommend

The staff were more than accommodating to our needs. The only thing I found disappointing was the timetable for breakfast, it ended as most guests are just waking up.

This was one of the most impressive hotels that I have stayed in. The staff was amazing and very accommodating. The room was large, clean and comfortable. The bed was very comfortable. The inclusive breakfast had the best variety of any that I have ever had. The fruit was top quality and the ability to make your own fresh waffles was great. Coffee was great and available 24/7. I am over 70 years old and have travelled extensively. This hotel was very impressive especially for the price of the room and breakfast and the top quality service provided by staff. I will be staying at more Marriott's now. Hope they are as excellent as this one!!!

Stay was amazing. rooms facilities good but breakfast service was not up to the mark. There was barely food for everyone. It got ver crowded and there was only one person to serve hundreds. not a good experience. Aside from that staff were nice

Breakfast could be better. Coffe is horrible. New,clean,confortable .

Excellent breakfast - better than most!

I am a person that suffers from gluten and dairy issues and your complimentary breakfast did not support me when I stayed at your hotel. I really feel that it is not showing equity towards all when you say you offer services it should be for everyone. This would be great to see if you can make changes so everyone can be included instead of having to go buy my own breakfast. Thanks!!!

Great place to stay with that little extra touch of class. Excellent amenities. A wonderful breakfast buffet that was delicious and filling, from bacon and eggs to hot and cold cereal, fresh fruit, juices and coffees. Stay a few times now and never disappointed.

Clean room, staff great, breakfast great, parking good,

We stay at North Bay hotels all the time and thought we would stay at the Fairfield Inn this time. We were very disappointed with our stay. We booked a King Room via Expedia 24hrs before our stay and when we got to the hotel the next day they didn’t have the room we booked and paid for. At the time of booking (24hrs before) there were numerous room choices online in different price categories available. We chose a more expensive room choice that of a normal King room with a seating area. What we got was a handicapped accessible room which we didn’t book with no seating area and handicapped facilities. We were staying at this hotel to celebrate our anniversary and that is why we booked the king room with seating area etc.. The handicap/accessible room wasn’t what we booked /paid for and had in mind for our evening. Further, the hotel advertises 7am free breakfast. We had to leave the hotel by 7:15 am so we arrived in the breakfast area at 7am. Unfortunately none of the actual warm breakfast items like eggs and bacon/sausage etc (we don’t know what was offered as it wasn’t out) was available until we had to leave. We left at 7:20! We would hope that if a 7am breakfast is advertised that it is actually available at 7am and not 15-30 min later. So between not receiving the room we specifically booked and paid for and not being able to have breakfast we think our $233 room a night wasn’t worth it and won’t be staying here again unfortunately.