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Ahau Beachfront Tulum Hotel

158 $US

/nuit

Moyenne pour septembre

Ahau Beachfront Tulum Hotel - Image 1

Ahau Beachfront Tulum Hotel - Chambre

Ahau Beachfront Tulum Hotel - Chambre

Ahau Beachfront Tulum Hotel - Vue de la chambre

Ahau Beachfront Tulum Hotel - Salle de bain

Sélectionnez les dates pour voir les prix et les disponibilités

158 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Ahau Beachfront Tulum Hotel, les prix par nuit s'élèvent en moyenne à 140 $US pendant le mois le moins cher (août) et à 366 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.

Prix moyen par nuit à Ahau Beachfront Tulum Hotel selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	366 $US
février	271 $US
mars	282 $US
avril	258 $US
mai	176 $US
juin	166 $US
juillet	161 $US
août	140 $US
septembre	158 $US
octobre	180 $US
novembre	261 $US
décembre	333 $US

Le plus cher : janvier (env. 366 $US)

Le moins cher : août (env. 140 $US)

À propos de cet établissement

Détendez-vous sur la plage privée et profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un centre de remise en forme et une piscine extérieure. Parmi les services et équipements offerts par cet hôtel v...

Équipements

Détendez-vous sur la plage privée et profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment un centre de remise en forme et une piscine extérieure. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et l'accès gratuit à un centre de fitness voisin.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (disponible sur demande) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.

Repas

Laissez-vous séduire par les spécialités Cuisine internationale de Ahau Restaurant, l'un des 2 restaurants de cet hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar à la plage.

Chambres

Les 24 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.

Emplacement

En choisissant Ahau Tulum à Tulum (Zona Hotelera), vous serez à quelques pas des sites suivants : Sculpture Ven a la Luz et Plage de Tulum. Cet hôtel au bord de la plage se trouve à 2,9 km de Réserve de la biosphère de Sian Ka'an et à 4,1 km de Parc national de Tulum.

À proximité

Sculpture Ven a la Luz(0.1 miles)
Plage de Tulum(0.1 miles)
Réserve de la biosphère de Sian Ka'an(1.8 miles)
Musée SFER IK(2.1 miles)
Parc du Jaguar(2.5 miles)
Parc national de Tulum(2.6 miles)
Accès au Parc Jaguar(2.6 miles)
Point de vue Jaguar Tulum(2.6 miles)
Station balnéaire Las Palmas Public Beach(3.5 miles)
Plage Akun(3.7 miles)
Centre de Style de Vie Hunab(3.9 miles)
Playa Paraiso(4 miles)
Plage(4.6 miles)
Promenade Artistique Holistika(5 miles)
Parc Dos Aguas(5.4 miles)
Aéroport international de Tulum (TQO)(29.1 miles)
Aéroport international de Cancún (CUN)(77.4 miles)

Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier

Emplacement

Carretera Tulum a Boca Paila km 7.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique

Sculpture Ven a la Luz (0.1 miles)

Plage de Tulum (0.1 miles)

Réserve de la biosphère de Sian Ka'an (1.8 miles)

Musée SFER IK (2.1 miles)

Parc du Jaguar (2.5 miles)

Parc national de Tulum (2.6 miles)

Plus d'informations sur l'emplacement

Options de chambre

16

Chambre Deluxe

Détails de la chambre

1 Lit Double

Couchages 2

409 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

8

Junior Suite Ocean View Top Level

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

9

Junior Suite Oceanfront Beach Level

Détails de la chambre

2 Lits Doubles

Couchages 4

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

9

Master Suite Oceanfront Top Level

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 2

904 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

10

Master Suite Oceanfront Beach Level

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 2

904 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

8

Junior Suite Garden View Beach Level

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

7

Junior Suite Garden View Top Level

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

8

Chambre Double Signature

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salon séparé

8

Junior Suite Ocean View Beach Level

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

10

Junior Suite Oceanfront Top Level

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

506 ft²

Balcon ou patio

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs

8.3

Très bien

Basé sur 282 avis vérifiés

Qui séjourne ici ?

Affaires

0%

Couples

45%

Familles

16%

Groupes

27%

Solo

9%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Ahau Tulum - en bord de mer, les voyageurs apprécient l'emplacement central en bord de plage, l'ambiance naturelle et le personnel accueillant, tout en signalant régulièrement des nuisances sonores nocturnes, une climatisation et une eau capricieuses, une humidité ou des insectes occasionnels, ainsi qu'une petite piscine modeste.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Ahau Tulum - en bord de mer, les voyageurs apprécient l'emplacement central en bord de plage, l'ambiance naturelle et le personnel accueillant, tout en signalant régulièrement des nuisances sonores nocturnes, une climatisation et une eau capricieuses, une humidité ou des insectes occasionnels, ainsi qu'une petite piscine modeste.

Les clients apprécient souvent la nourriture et les cocktails savoureux, bien que certains estiment que les prix sont élevés et que le service ou l'enregistrement sont parfois lents. Les chambres et les bungalows offrent souvent une vue sur l'océan et des douches extérieures, certains notant de petits balcons ou un espace de rangement limité. Attendez-vous à un magnifique séjour en bord de plage et central, avec une ambiance animée et un confort rustique.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Accès direct à la plage et une petite piscine près du restaurant ; plusieurs clients notent que la piscine est petite ou sombre. Les massages reçoivent des éloges significatifs, et les boissons au bord de la piscine ou sur la plage sont populaires.

Avis de voyageur à ce sujet

8

Mark

26 juil. 2023

·

A séjourné 3 nuits

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

4

alan

29 juil. 2022

·

A séjourné 4 nuits

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Mayra Esmeralda

12 juin 2024

·

A séjourné 1 nuit

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

10

Arianna Natalie

24 avr. 2023

·

A séjourné 3 nuits

I love that it easy access to the beach, food was great!

I love that it easy access to the beach, food was great!

10

jesus

4 oct. 2024

·

A séjourné 3 nuits

Walking to the beach from the room

Walking to the beach from the room

10

sean

29 janv. 2024

·

A séjourné 3 nuits

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 juin 2024

·

A séjourné 2 nuits

Beautiful looking at beach

Beautiful looking at beach

10

Sharon

24 sept. 2024

·

A séjourné 4 nuits

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

10

Tardu

5 août 2025

·

A séjourné 5 nuits

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Eduardo

19 juin 2024

·

A séjourné 4 nuits

Todo muy bueno , excepto la piscina muy oscura pequeña.

Todo muy bueno , excepto la piscina muy oscura pequeña.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres et les espaces communs propres, certains décrivant le service de ménage comme impeccable. Cependant, plusieurs signalent des problèmes tels que des cafards et des odeurs d'humidité persistantes ; quelques-uns ont mentionné un manque de nettoyage du balcon ou une pénurie de serviettes.

Avis de voyageur à ce sujet

10

Fernanda

30 sept. 2025

·

A séjourné 2 nuits

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

2

Ricardo

16 oct. 2024

·

A séjourné 3 nuits

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

10

Johanna

8 mai 2024

·

A séjourné 4 nuits

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

10

Fabio

21 oct. 2022

·

A séjourné 3 nuits

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

4

alan

29 juil. 2022

·

A séjourné 4 nuits

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Tiki

15 sept. 2025

·

A séjourné 4 nuits

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

2

Linda

9 févr. 2025

·

A séjourné 3 nuits

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

8

Alexis

14 mai 2024

·

A séjourné 2 nuits

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

10

Susan

21 janv. 2025

·

A séjourné 5 nuits

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

6

Carmen

9 mai 2025

·

A séjourné 2 nuits

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres et les bungalows sont charmants avec vue sur l'océan et douches extérieures, et plusieurs clients ont adoré les unités en bord de plage. Les inconvénients incluent des bruits importants la nuit, des limitations ou des pannes de la climatisation, l'humidité et les fuites, les moustiques, les petits balcons et certains lits inconfortables.

Avis de voyageur à ce sujet

10

Johanna

8 mai 2024

·

A séjourné 4 nuits

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

8

lucia patricia

21 août 2024

·

A séjourné 2 nuits

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

6

Veronica

25 juin 2024

·

A séjourné 5 nuits

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 oct. 2024

·

A séjourné 5 nuits

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

sean

29 janv. 2024

·

A séjourné 3 nuits

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 juin 2024

·

A séjourné 2 nuits

Beautiful looking at beach

Beautiful looking at beach

6

Jennifer

26 mars 2024

·

A séjourné 2 nuits

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

6

David

23 août 2024

·

A séjourné 2 nuits

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

8

horacio

9 oct. 2023

·

A séjourné 1 nuit

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

4

ismael

11 juin 2023

·

A séjourné 5 nuits

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son attention et son aide, certains soulignant le support proactif de la conciergerie via WhatsApp. Cependant, plusieurs signalent un enregistrement lent ou confus, des heures d'ouverture ou une réactivité limitées à la réception, un manque de politesse occasionnel, et des problèmes de facturation ou de départ.

Avis de voyageur à ce sujet

4

Sankalp

1 mai 2022

·

A séjourné 3 nuits

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

2

Yousma Devi

10 juil. 2024

·

A séjourné 2 nuits

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

10

KHATIJA

28 oct. 2023

·

A séjourné 3 nuits

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

10

Tiki

15 sept. 2025

·

A séjourné 4 nuits

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

10

Amy

1 mai 2023

·

A séjourné 4 nuits

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

10

Jim

7 sept. 2025

·

A séjourné 3 nuits

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

4

William

5 juil. 2024

·

A séjourné 2 nuits

TERRIBLE STAFF, incompetent and misleading staff.

TERRIBLE STAFF, incompetent and misleading staff.

10

Tardu

5 août 2025

·

A séjourné 5 nuits

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

6

Carmen

9 mai 2025

·

A séjourné 2 nuits

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

ENRIQUE

17 nov. 2025

·

A séjourné 5 nuits

Great Property and the staff are wonderful

Great Property and the staff are wonderful

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central en bord de mer, à quelques pas des restaurants, des clubs populaires et de la statue d'Ahau. Beaucoup apprécient la commodité, bien que la vie nocturne à proximité puisse engendrer des bruits nocturnes.

Avis de voyageur à ce sujet

10

Fe

3 juil. 2024

·

A séjourné 4 nuits

Great location and middle of the everything

Great location and middle of the everything

10

Ginger

11 oct. 2024

·

A séjourné 1 nuit

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

10

Marcelle

8 sept. 2024

·

A séjourné 2 nuits

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

8

Nagme

15 mars 2023

·

A séjourné 5 nuits

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

8

Jesus Francisco

16 sept. 2024

·

A séjourné 2 nuits

Muy buena ubicación para desayunar, comer o cenar en los alrededores

Muy buena ubicación para desayunar, comer o cenar en los alrededores

8

Ricardo

17 févr. 2024

·

A séjourné 1 nuit

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

10

Robert

16 mai 2025

·

A séjourné 5 nuits

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

10

Sharon

24 sept. 2024

·

A séjourné 4 nuits

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

6

Carmen

9 mai 2025

·

A séjourné 2 nuits

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

Nagaram

4 mai 2025

·

A séjourné 3 nuits

Excellent location

Excellent location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La nourriture et les boissons reçoivent souvent des éloges, notamment des cocktails et des smoothies exceptionnels. Certains clients estiment que les prix sont élevés ou que la nourriture est moyenne.

Avis de voyageur à ce sujet

8

Mark

26 juil. 2023

·

A séjourné 3 nuits

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

10

Ginger

11 oct. 2024

·

A séjourné 1 nuit

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

6

Veronica

25 juin 2024

·

A séjourné 5 nuits

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 oct. 2024

·

A séjourné 5 nuits

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

Alexander

15 sept. 2025

·

A séjourné 3 nuits

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

10

sean

29 janv. 2024

·

A séjourné 3 nuits

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Jim

7 sept. 2025

·

A séjourné 3 nuits

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

10

Tardu

5 août 2025

·

A séjourné 5 nuits

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Susan

21 janv. 2025

·

A séjourné 5 nuits

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

8

Adnan

5 févr. 2024

·

A séjourné 5 nuits

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Gaetan

5 janv. 2026

·

A séjourné 5 nuits

Plage magnifique, super emplacement (peut être un peu bruyant parfois mais franchement ça allait). Chambre sympa, jolie, propre (manque un peu de rangement). Douche extérieure très cool. Jolie vue sur la mer. Personnel super gentil.

Plage magnifique, super emplacement (peut être un peu bruyant parfois mais franchement ça allait). Chambre sympa, jolie, propre (manque un peu de rangement). Douche extérieure très cool. Jolie vue sur la mer. Personnel super gentil.

10

Analin

13 juin 2024

·

A séjourné 4 nuits

.

.

10

Bonnie

9 juin 2026

·

A séjourné 4 nuits

We stayed here for 4 nights during my friend's bachelor trip, and it was absolutely amazing! From the moment we arrived, we fell in love with the atmosphere. Our group of 10 girls had such a fun and memorable time. The property is beautiful and well-maintained, and every corner feels like a little slice of paradise. One of the highlights was our rooms being right on the beach!!! Waking up to the ocean views every morning was unbeatable, and having easy access to the beach made the entire stay feel extra special. We felt incredibly safe and comfortable the entire time. I highly recommend this hotel and can't wait to go back.

We stayed here for 4 nights during my friend's bachelor trip, and it was absolutely amazing! From the moment we arrived, we fell in love with the atmosphere. Our group of 10 girls had such a fun and memorable time. The property is beautiful and well-maintained, and every corner feels like a little slice of paradise. One of the highlights was our rooms being right on the beach!!! Waking up to the ocean views every morning was unbeatable, and having easy access to the beach made the entire stay feel extra special. We felt incredibly safe and comfortable the entire time. I highly recommend this hotel and can't wait to go back.

10

Blake

4 juin 2026

·

A séjourné 7 nuits

Staff was amazing, rooms fantastic, view unbeatable. All around amazing experience. Highly recommend.

Staff was amazing, rooms fantastic, view unbeatable. All around amazing experience. Highly recommend.

10

Regina

21 avr. 2026

·

A séjourné 6 nuits

Had a wonderful experience with my daughter. Great location, we were able to walk to all the amazing restaurants in the area. Friendly stafff at Ahau, loved our waiter Sergio. Was very relaxing and serene.

Had a wonderful experience with my daughter. Great location, we were able to walk to all the amazing restaurants in the area. Friendly stafff at Ahau, loved our waiter Sergio. Was very relaxing and serene.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:30

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $134	18 $140	19 $143
20 $140	21 $136	22 $138	23 $138	24 $138	25 $139	26 $135
27 $138	28 $139	29 $139	30 $142

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-09-17: 133.7914881859131USD
2026-09-18: 140.00092303564455USD
2026-09-19: 142.94183186499023USD
2026-09-20: 140.00092303564455USD
2026-09-21: 135.86437392321778USD
2026-09-22: 138.2307549873047USD
2026-09-23: 138.03062184558107USD
2026-09-24: 137.58282492626955USD
2026-09-25: 138.57792919140627USD
2026-09-26: 135.15477752587893USD
2026-09-27: 137.58282492626955USD
2026-09-28: 138.57792919140627USD
2026-09-29: 138.57792919140627USD
2026-09-30: 141.71467089672853USD
2026-10-01: 133.52281353759767USD
2026-10-02: 138.57792919140627USD
2026-10-03: 144.27986261755373USD
2026-10-04: 138.57792919140627USD
2026-10-05: 138.57792919140627USD
2026-10-06: 138.57792919140627USD
2026-10-07: 138.57792919140627USD
2026-10-08: 133.52281353759767USD
2026-10-09: 144.72765953686525USD
2026-10-10: 150.3201420036621USD
2026-10-11: 138.57792919140627USD
2026-10-12: 138.57792919140627USD
2026-10-13: 138.57792919140627USD
2026-10-14: 138.57792919140627USD
2026-10-15: 153.38504912719728USD
2026-10-16: 142.9165732775879USD
2026-10-17: 186.4323899553223USD
2026-10-18: 192.59974175634767USD
2026-10-19: 193.5473766928711USD
2026-10-20: 143.78550722021487USD
2026-10-21: 192.0447710041504USD
2026-10-22: 192.59974175634767USD
2026-10-23: 142.9165732775879USD
2026-10-24: 186.4323899553223USD
2026-10-25: 147.39454247070313USD
2026-10-26: 142.9165732775879USD
2026-10-27: 156.48309719897463USD
2026-10-28: 157.41521264282227USD
2026-10-29: 157.41521264282227USD
2026-10-30: 147.24526807275393USD
2026-10-31: 143.82498908984377USD
2026-11-01: 212.0463317006836USD
2026-11-02: 204.4238435395508USD
2026-11-03: 204.055649706543USD
2026-11-04: 204.4238435395508USD
2026-11-05: 211.95677056518556USD
2026-11-06: 211.95677056518556USD
2026-11-07: 220.9126914350586USD
2026-11-08: 212.43442411572266USD
2026-11-09: 204.5244049475098USD
2026-11-10: 227.9853061040039USD
2026-11-11: 228.57914565332032USD
2026-11-12: 228.55570876708987USD
2026-11-13: 222.26602272583008USD
2026-11-14: 220.83307959057618USD
2026-11-15: 212.77291020654297USD
2026-11-16: 229.20165947973635USD
2026-11-17: 224.0572104030762USD

Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 21 h 00. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
L'hébergement est gratuit pour un enfant âgé de 11 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Navette aéroport : 10000 USD par personne, aller-retour
Animaux de compagnie : 25 USD par animal et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.