Hyde Beach House

Every time I come to Fort Lauderdale I stay at the Hyde House. The facilities and location is wonderful. Took a cab to the Boardwalk and it was amazing stroll along the beach watching cruise ships sailing away. Staff were so helpful and friendly.

Beautiful room and hotel.. would definitely stay again

I am extremely disappointed with my experience at Hyde Beach House, especially because this was my birthday weekend. I traveled with my 4-lb Toy Goldendoodle, who is a trained service animal—not a pet. After checking in on August 6, I returned with my service dog secured in a backpack and was stopped and prevented from returning to my room because of her. I ultimately had to make other arrangements for her that night. The next day, I saw larger dogs openly walking through the property and even dog treats at the front desk. Although I had been told the property was “pet free,” I was then required to obtain vaccination records from my veterinarian before being allowed to stay with my service animal. At 1:55 a.m. on August 8, the front desk called claiming my dog had been making noise for hours and told me to rush back. I left my dinner and returned, only to discover the barking/yelping dog was across the hall. Staff admitted no one had come upstairs to verify the complaint before calling me. Later, security publicly approached me at the pool and told me my “pet” was not allowed, even though she was secured in a backpack. I was embarrassed and escorted away before staff later acknowledged that my service animal WAS permitted in the pool area. I repeatedly asked to speak with a manager and was not allowed to do so. What should have been a relaxing birthday stay became stressful, humiliating, and disruptive. Staff desperately need proper service-animal training.

The staff was great, the room had a great view of the ocean, clean and full of everything thing you need. Resort fee of 35.00 plus 13% tax was a little too much. There are two pools, one facing the driveway and one on the 6th floor that did not have enough lounge chairs with umbrellas. For the amount of the resort fee (48.00 with tax a day) there should be some formal dining options on the property. The cost for parking (45.00 a day with tax) was also too much. The apartment however was beautiful.

Thank you