Motto by Hilton Tulum
69 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
69 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Motto by Hilton Tulum, los precios por noche son de 62 US$ de media en el mes más barato (febrero) y de 95 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 95 US$ |
| febrero | 62 US$ |
| marzo | 64 US$ |
| abril | 67 US$ |
| mayo | 64 US$ |
| junio | 65 US$ |
| julio | 64 US$ |
| agosto | 71 US$ |
| septiembre | 69 US$ |
| octubre | 71 US$ |
| noviembre | 68 US$ |
| diciembre | 87 US$ |
E
F
M
A
M
J
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sept · 69 US$
S
O
N
D
Más caro: enero (aprox. 95 US$)
Más barato: febrero (aprox. 62 US$)
Acerca de esta propiedad
Regálate momentos de relax solicitando los masajes y tratamientos corporales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un gimnasio y bicicletas de alquiler. Encontrarás también conexión a Interne...
Servicios
Regálate momentos de relax solicitando los masajes y tratamientos corporales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, un gimnasio y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y tiendas en el alojamiento.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Toma algo de cocina internacional en Bistro Coba, una de las muchas opciones que ofrece este hotel para tomar algo, que incluyen 4 restaurantes y 2 cafeterías. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 3 bares con salón. Se ofrece un desayuno continental todos los días de 08:00 a 11:00 con un coste adicional. LOCALIZE
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 115 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.
Ubicación
Si te alojas en Motto by Hilton Tulum, disfrutarás de una céntrica ubicación en Tulum, a pocos pasos de Centro comercial Hunab Lifestyle Center y Parque del Jaguar. Además, este hotel de lujo se encuentra a 3,5 km de Playa pública Las Palmas y a 4 km de Ruinas mayas de Tulum.
Qué hay cerca
Centro comercial Hunab Lifestyle Center(0.1 millas)
Parque del Jaguar(0.1 millas)
Acceso al Parque Jaguar(1.2 millas)
Parque Nacional Tulum(1.3 millas)
Mirador Jaguar Tulum(1.3 millas)
Parque Dos Aguas(1.3 millas)
Torre de Tulum(1.6 millas)
Hospital de Tulum(1.6 millas)
Cenote Calavera(1.8 millas)
Museo SFER IK(1.9 millas)
Ruinas mayas de Tulum(2.1 millas)
Playa pública Las Palmas(2.2 millas)
Casa del Cenote(2.3 millas)
Templo de los Frescos(2.3 millas)
Templo del dios del viento(2.3 millas)
Aeropuerto Internacional de Tulum (TQO)(26.3 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(73.4 millas)
Ascensor
Caja fuerte
Jardín
Buceo
Alquiler de ciclomotores/Escúteres (en la misma propiedad)
Ecoturismo en la propiedad
Ubicación
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Barrio Zama, Tulum, Tulum, Estado de Quintana Roo, México
Centro comercial Hunab Lifestyle Center (0.1 millas)
Parque del Jaguar (0.1 millas)
Acceso al Parque Jaguar (1.2 millas)
Parque Nacional Tulum (1.3 millas)
Mirador Jaguar Tulum (1.3 millas)
Parque Dos Aguas (1.3 millas)
Opciones de habitación
12
Bunk Beds 1 Twin Over 1 Queen, Rooftop Level
Detalles de la oferta
1 Cama Doble Grande
y 1 Litera
Capacidad: 3
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
1 Queen Bed Rooftop Level
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
1 Queen, Mobility Hearing Accessible 3X3 Shower
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
172 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Suite junior (1 Queen bed)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 3
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Bunk Beds 1 Twin Bed Over 1 Queen Bed
Detalles de la oferta
1 Cama Doble Grande
y 1 Litera
Capacidad: 3
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Habitación, 1 cama de matrimonio
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
1 Queen, Mobility Hearing Accessible 3X3 Shower-View
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
172 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
19
Flex Room with 1 Queen Wall Bed
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Suite familiar, 2 habitaciones (2 Queen beds 1 Twin bed)
Detalles de la oferta
1 Cama Doble Grande
y 1 Litera
Capacidad: 4
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
17
Flex Room, 1 Queen Wall Bed, Rooftop Level
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
162 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes
8.6
Fabuloso
Basado en 424 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Motto by Hilton Tulum, los viajeros a menudo elogian al personal amable y el diseño moderno y limpio, al tiempo que señalan que las habitaciones son compactas, a veces hay ruido de los locales cercanos y que el aire acondicionado y el servicio de habitaciones pueden ser irregulares.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Motto by Hilton Tulum, los viajeros a menudo elogian al personal amable y el diseño moderno y limpio, al tiempo que señalan que las habitaciones son compactas, a veces hay ruido de los locales cercanos y que el aire acondicionado y el servicio de habitaciones pueden ser irregulares.
La ubicación es conveniente para Tulum Pueblo, con muchos restaurantes cerca, aunque llegar a la playa normalmente requiere una bicicleta o un taxi y algunos huéspedes no les gustó la zona inmediata. Las instalaciones, como una impresionante piscina en la azotea y un gimnasio bien equipado, además de estacionamiento y bicicletas, añaden atractivo, pero la relación calidad-precio y la rapidez del servicio de comidas y bebidas pueden ser inconsistentes. Espere una estancia elegante y social, ideal para viajeros que se sientan cómodos en habitaciones más pequeñas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina en la azotea y el gimnasio bien equipado son puntos destacados; muchos también apreciaron el estacionamiento y el acceso a bicicletas. Algunos notaron música alta en la azotea y problemas ocasionales con el mantenimiento de la piscina.
Reseñas de huéspedes relacionadas
8
CHRISTINE
1 ene 2025
·
Se alojó 2 noches
Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.
Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.
10
Franvois
11 abr 2025
·
Se alojó 5 noches
The rooftop pool and th gym.
The rooftop pool and th gym.
10
Davina
23 nov 2025
·
Se alojó 9 noches
All staff very friendly. Room was cleaned more than every other day. Great gym & rooftop pool/bar
All staff very friendly. Room was cleaned more than every other day. Great gym & rooftop pool/bar
10
Carolina
11 feb 2026
·
Se alojó 5 noches
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
8
Mark
15 ene 2026
·
Se alojó 7 noches
Laundry service was broken. A/C was broken on the last 2 days. Rooms needed a lot of small repairs. Elevators and key cards worked MOST of the time. Beach Club (Bagatelle) was a scam and didn’t honor our Free entry nor $0 minimum spend. Rooms are very small but functional. Rooftop pool and gym saved the trip experience along with the service from Marco & Israel at the rooftop restaurant (operates separately from the Hilton Motto) overall worth ~ $100 usd/per night, but not more…
Laundry service was broken. A/C was broken on the last 2 days. Rooms needed a lot of small repairs. Elevators and key cards worked MOST of the time. Beach Club (Bagatelle) was a scam and didn’t honor our Free entry nor $0 minimum spend. Rooms are very small but functional. Rooftop pool and gym saved the trip experience along with the service from Marco & Israel at the rooftop restaurant (operates separately from the Hilton Motto) overall worth ~ $100 usd/per night, but not more…
10
David
3 jul 2024
·
Se alojó 5 noches
Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10
Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10
10
Claudia
14 jun 2025
·
Se alojó 4 noches
The pool area is fantastic.
The pool area is fantastic.
10
Elvis
4 ago 2024
·
Se alojó 3 noches
A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!
A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!
10
Ketty
8 may 2025
·
Se alojó 2 noches
Très bel hôtel avec services de qualité (petit dej à la carte, parking, piscine et salle de sport rooftop). Décoration magnifique, tout le personnel était très sympa et serviable. Seul bémol sur la taille du lit pour un hôtel de ce standing.
Très bel hôtel avec services de qualité (petit dej à la carte, parking, piscine et salle de sport rooftop). Décoration magnifique, tout le personnel était très sympa et serviable. Seul bémol sur la taille du lit pour un hôtel de ce standing.
10
Keith
28 abr 2023
·
Se alojó 5 noches
Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.
Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Con frecuencia se describe como limpio y moderno, pero varias reseñas informaron fallas como toallas o sábanas manchadas, falta de servicio de habitaciones, artículos sobrantes en los refrigeradores y olores ocasionales.
Reseñas de huéspedes relacionadas
8
Tessa
25 nov 2025
·
Se alojó 2 noches
Room was very clean, had all that I needed. Staff was friendly and helpful
Room was very clean, had all that I needed. Staff was friendly and helpful
4
Wing Yi Kelly
2 ene 2026
·
Se alojó 4 noches
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
8
ashley
13 jul 2023
·
Se alojó 3 noches
This was a really nice place to stay. Comfortable and clean rooms great AC okay water pressure and comfortable bed. The front desk staff were great even let us tour the rooms before we booked and the welcome drunk was delicious. The one downside is all of the towels had at least one brown stain on them. I have no idea what that is about but it almost became a joke to look to see where the brown stain would be in your towel. Other cons: no water bottles or cups/coffee in the room, the waitstaff for the rooftop is rude and they pressure you to spend more money.
This was a really nice place to stay. Comfortable and clean rooms great AC okay water pressure and comfortable bed. The front desk staff were great even let us tour the rooms before we booked and the welcome drunk was delicious. The one downside is all of the towels had at least one brown stain on them. I have no idea what that is about but it almost became a joke to look to see where the brown stain would be in your towel. Other cons: no water bottles or cups/coffee in the room, the waitstaff for the rooftop is rude and they pressure you to spend more money.
10
Tommy
6 oct 2025
·
Se alojó 1 noche
Neat and tidy. Clean and modern.
Neat and tidy. Clean and modern.
2
Kerine
16 ago 2024
·
Se alojó 2 noches
I got bed bugs from staying at this property. I thought they were mosquitoes bites at first, but realized after the 2nd night bed bug bites. The toilet clogged and the noise around my room was disgusting. Nobody came to clean my room after the 1st night until after 3pm. I know bc I was taking a nap. I let the front desk know I would be out and came back and room was still not cleaned. I had to ask for bath rags because none were provided. Place also looks a little run down since photos were taken. In all my travels this by far was the worst hotel I stayed in. Not worth trying to save a little money in the end.
I got bed bugs from staying at this property. I thought they were mosquitoes bites at first, but realized after the 2nd night bed bug bites. The toilet clogged and the noise around my room was disgusting. Nobody came to clean my room after the 1st night until after 3pm. I know bc I was taking a nap. I let the front desk know I would be out and came back and room was still not cleaned. I had to ask for bath rags because none were provided. Place also looks a little run down since photos were taken. In all my travels this by far was the worst hotel I stayed in. Not worth trying to save a little money in the end.
10
Nache
7 sept 2023
·
Se alojó 4 noches
Beautiful property, very clean and the staff was great!
Beautiful property, very clean and the staff was great!
8
Roberto
4 ago 2025
·
Se alojó 5 noches
Toallas estremadamente percudidas en la habitación, el duvet manchado de maquillaje, mobiliario de alberca súper sucio. Los alimentos buenos así como el servicio del restaurante y las instalaciones.
Toallas estremadamente percudidas en la habitación, el duvet manchado de maquillaje, mobiliario de alberca súper sucio. Los alimentos buenos así como el servicio del restaurante y las instalaciones.
6
Colin
2 ene 2023
·
Se alojó 19.358 noches
The hotel is just new and has all the potential for a great stay, but currently some of the little things just make it not a 5/5. Our room wasn’t clean (there were nail clippings in the sink!) and when we mentioned it to the desk, it took 2 days for it to be actually cleaned.. in tulum you basically go everywhere by bike, but a 2 person room only gets 1 bike.. so you still end up paying. Also the rooftop and pool are actually shared with another hotel (that’s opening soon -> expect some construction..) so although it’s an amazing place, it’s not private for the hotel and expect it to be packed when it’s being shared across hotels. All in all 3/5 for a nice hotel and ok experience, with def opportunity to improve!
The hotel is just new and has all the potential for a great stay, but currently some of the little things just make it not a 5/5. Our room wasn’t clean (there were nail clippings in the sink!) and when we mentioned it to the desk, it took 2 days for it to be actually cleaned.. in tulum you basically go everywhere by bike, but a 2 person room only gets 1 bike.. so you still end up paying. Also the rooftop and pool are actually shared with another hotel (that’s opening soon -> expect some construction..) so although it’s an amazing place, it’s not private for the hotel and expect it to be packed when it’s being shared across hotels. All in all 3/5 for a nice hotel and ok experience, with def opportunity to improve!
4
Jorrit
22 mar 2023
·
Se alojó 5 noches
Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend.
Stained sheets, no drinking water supplied in the rooms, very small bed. Would not recommend.
10
Seanee
3 ene 2024
·
Se alojó 3 noches
Excellent service at Motto Tulum. Lots of amenities and things to do nearby. Free parking and there are rentals for bikes and scooters, Pool is beautiful and great poolside service and poolside restaurants. This place is designed really nicely. Rooms are small but meant to tap into a simplistic hotel stay and encourage you to go out and explore. Also very very impeccable cleaning.
Excellent service at Motto Tulum. Lots of amenities and things to do nearby. Free parking and there are rentals for bikes and scooters, Pool is beautiful and great poolside service and poolside restaurants. This place is designed really nicely. Rooms are small but meant to tap into a simplistic hotel stay and encourage you to go out and explore. Also very very impeccable cleaning.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son pequeñas, con espacio de almacenamiento limitado y paredes delgadas, con algo de ruido de los bares cercanos o los pasillos; las camas pueden ser firmes y la fiabilidad del aire acondicionado varía.
Reseñas de huéspedes relacionadas
8
Santiago
21 jun 2024
·
Se alojó 3 noches
Very small rooms. Good for single people.
Very small rooms. Good for single people.
8
François
28 dic 2024
·
Se alojó 8 noches
Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.
Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.
4
Mario
12 ene 2026
·
Se alojó 1 noche
Room to little
Room to little
4
RACHID
24 ene 2025
·
Se alojó 3 noches
Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story
Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story
8
Claire
10 feb 2025
·
Se alojó 3 noches
The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.
The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.
6
Janelle
25 ene 2025
·
Leider für einen längeren Aufenthalt unpraktisch. Das Fenster im sehr kleinen Zimmer lässt sich nicht öffnen. Bis auf vier Bügel, keine Möglichkeit Sachen aufzuhängen. Aufgrund der kleinen Zimmergröße, mit zwei Koffern problematisch. Keine Toilettentür zum schließen, nur zum schieben, sodass alles zu hören ist. Ebenfalls sind die Lüftung und alles auf dem Flur zu hören.
Leider für einen längeren Aufenthalt unpraktisch. Das Fenster im sehr kleinen Zimmer lässt sich nicht öffnen. Bis auf vier Bügel, keine Möglichkeit Sachen aufzuhängen. Aufgrund der kleinen Zimmergröße, mit zwei Koffern problematisch. Keine Toilettentür zum schließen, nur zum schieben, sodass alles zu hören ist. Ebenfalls sind die Lüftung und alles auf dem Flur zu hören.
10
Andrea
14 ene 2025
·
Se alojó 1 noche
Small rooms only problem.
Small rooms only problem.
2
Sanaz
22 abr 2025
·
Se alojó 4 noches
Rooms resemble hostels and don’t look anything like the photo. It’s extremely small. There is no closet to hang your clothes. Music was playing very loud everyday till 3am in the area facing the outside bar. It was hard to sleep. The floor was very dirty and felt like walking on the street. Queen bed seems more like a full size in person. Too many light switches all over the room which isn’t efficient. They weren’t able to provide an iron and table for ironing clothes. Our room had ants.
Rooms resemble hostels and don’t look anything like the photo. It’s extremely small. There is no closet to hang your clothes. Music was playing very loud everyday till 3am in the area facing the outside bar. It was hard to sleep. The floor was very dirty and felt like walking on the street. Queen bed seems more like a full size in person. Too many light switches all over the room which isn’t efficient. They weren’t able to provide an iron and table for ironing clothes. Our room had ants.
10
Kyle
7 may 2023
·
Se alojó 6 noches
Cute rooftop, rooms are small but not too small, modern decor is nice. Room lighting could be better.
Cute rooftop, rooms are small but not too small, modern decor is nice. Room lighting could be better.
6
B F
24 ene 2026
·
Se alojó 1 noche
The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.
The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes encontraron al personal amable y servicial, pero otros experimentaron un servicio de habitaciones lento o que no respondía y un servicio irregular en la azotea o en la recepción, con presiones ocasionales para propinas.
Reseñas de huéspedes relacionadas
4
Hilary
8 mar 2023
·
Se alojó 5 noches
Overall, I am disappointed for the way that I was treated. I noticed others having top tier service and I was ignored. There were 6 servers in the pool area and it took an hour for someone to approach me. Only 1 server was really nice to me.
Overall, I am disappointed for the way that I was treated. I noticed others having top tier service and I was ignored. There were 6 servers in the pool area and it took an hour for someone to approach me. Only 1 server was really nice to me.
10
Janelle
6 abr 2025
·
Se alojó 2 noches
Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling
Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling
10
Kevin
30 ene 2025
·
Se alojó 4 noches
Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
10
Portia
21 abr 2025
·
Se alojó 4 noches
The property was clean. The staff was beyond amazing! The rooms were a bit on the small end but cozy. The rooftop was beautiful and the food and drinks were great! The food trucks downstairs and live DJ and bar was an added bonus! Not to mention the cute small shops and cafe. I would give this property a 10 out of 10!
The property was clean. The staff was beyond amazing! The rooms were a bit on the small end but cozy. The rooftop was beautiful and the food and drinks were great! The food trucks downstairs and live DJ and bar was an added bonus! Not to mention the cute small shops and cafe. I would give this property a 10 out of 10!
8
Rouven
3 mar 2023
·
Se alojó 7 noches
Lage war gut. Zwischen der Stadt und dem Strand. Rooftop pool war cool, täglicher Reinigungsservice war immer gut. Allerdings war der Service auf dem Rooftop etwas verschlafen und langsam. Meistens musste man auf die Bedienungen zukommen. Das sollte eigentlich anders herum sein.
Lage war gut. Zwischen der Stadt und dem Strand. Rooftop pool war cool, täglicher Reinigungsservice war immer gut. Allerdings war der Service auf dem Rooftop etwas verschlafen und langsam. Meistens musste man auf die Bedienungen zukommen. Das sollte eigentlich anders herum sein.
10
Carolina
11 feb 2026
·
Se alojó 5 noches
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
4
Wing Yi Kelly
2 ene 2026
·
Se alojó 4 noches
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
10
Vanessa
6 dic 2023
·
Se alojó 5 noches
This hotel is very clean, it smells like a spa the minute you walk in. The staff is welcoming and informative. They give you information and will help you with anything you need. The pool area is very nice. The only thing I would say is a con is the rooms are small and there are only two restaurants, however there is plenty of dining options within walking distance.special thanks to Leo, and Clara!
This hotel is very clean, it smells like a spa the minute you walk in. The staff is welcoming and informative. They give you information and will help you with anything you need. The pool area is very nice. The only thing I would say is a con is the rooms are small and there are only two restaurants, however there is plenty of dining options within walking distance.special thanks to Leo, and Clara!
2
alexis
10 ene 2024
·
Se alojó 4 noches
The house keeping service was terrible!. No bathroom towels asked several times no blankets asked several times and no body wash asked several times
The house keeping service was terrible!. No bathroom towels asked several times no blankets asked several times and no body wash asked several times
10
April
20 abr 2025
·
Se alojó 4 noches
As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para Tulum Pueblo, con restaurantes y tiendas cerca; la playa suele requerir un taxi o una bicicleta. A algunos huéspedes no les gustó la zona inmediata y algunas habitaciones dan a ruido de los locales cercanos.
Reseñas de huéspedes relacionadas
8
François
28 dic 2024
·
Se alojó 8 noches
Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.
Bel hôtel propre et personnel accueillant. Beau rooftop, chambre petite pour 2 personnes. La situation géographique est à considérer un peu loin de tout, le vélo est nécessaire. Chambres face au bar sont bruyantes.
8
Estefany
28 jul 2025
·
Se alojó 2 noches
Great location
Great location
4
Wing Yi Kelly
2 ene 2026
·
Se alojó 4 noches
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
The shampoo bottle was almost empty on arrival and wasn’t refilled even after requesting it, requiring two follow-ups. The fridge still contained leftover food from previous guests. The sink had an unpleasant smell.The hot water never got properly hot, even when turned fully up. The room was quite small, and the towels were not crisp or fresh/white-looking. Customer service was particularly disappointing. Reception felt disorganised and not very customer-centric, with emails full of typos and staff asking for details that had already been provided the day before. I was given a Wi-Fi password on a typed note, but it was completely incorrect and different from the actual password. There were no umbrellas available, no partnerships with tour providers, and the location itself wasn’t especially convenient. That said, there were a few positives. The lobby and pool areas are attractive, and the gym is well equipped.
10
David
3 jul 2024
·
Se alojó 5 noches
Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10
Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10
10
April
20 abr 2025
·
Se alojó 4 noches
As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
10
Keith
28 abr 2023
·
Se alojó 5 noches
Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.
Very glad we picked this hotel! It has a great location at the edge of the city of Tulum. All around you are shops, restaurants, bars, and if you want to go to the beach it's a short bike ride away. Hotel felt super safe with an awesome rooftop pool to getaway from all of the hustle and bustle of the beach for a day. Pool has awesome service with tasty snacks. We rented a car so the free safe parking located underneath the hotel was an awesome. The hotel room has a nice hostel vibe but was small and cozy which I liked! Had zero issues and would definitely stay there again.
8
Michael
15 nov 2025
·
Se alojó 2 noches
Nice location
Nice location
6
B F
24 ene 2026
·
Se alojó 1 noche
The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.
The general areas was really nice (lobby, roof top etc) and friendly staff! However we also stayed by the beach in Tulum which u preferred way more - the hotel area here is not the best. Also the rooms was not that spacious.
10
Isabelle
27 ene 2025
·
Se alojó 4 noches
Great staff, great location
Great staff, great location
8
MANUEL DE LA
28 ene 2025
·
Se alojó 1 noche
Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Varios huéspedes elogian la calidad de la comida, pero los precios parecen altos y el desayuno puede ser lento o limitado; los comentarios sobre la calidad de las bebidas son variados.
Reseñas de huéspedes relacionadas
6
Manuel A
13 mar 2023
·
The food was good, drinks were okay and Pool was good.
The food was good, drinks were okay and Pool was good.
10
Vanessa
5 oct 2024
·
Se alojó 3 noches
The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
8
Claire
10 feb 2025
·
Se alojó 3 noches
The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.
The pros: helpful front desk staff, good drinks at the rooftop bar, rooftop pool is pretty and has plenty of daybeds with umbrellas, easy to get a taxi outside, walking distance to restaurants & bars, 5-10 minute drive to beach resort area (granted it’s still going to cost you upwards of 400 pesos in a taxi). Cons: lower levels on odd room numbers overlook a bar that plays music until past midnight, which is tough for light sleepers. Food is overpriced, especially breakfast. $20/day resort fee ($10 is a credit to restaurant). Rooms are tiny, like NYC sized. AC inconsistent - first room worked perfectly and second room wouldn’t go below 75 degrees. Bed is firmer than other Hilton properties I’ve stayed at. The beach clubs they partner with (Bagatelle and Mia) still charge a fee.
10
Alexandra
16 jun 2025
·
Se alojó 4 noches
Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
8
Maria
9 nov 2024
·
Se alojó 1 noche
Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.
Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.
8
Shelly
11 mar 2024
·
Se alojó 4 noches
Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.
Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.
2
Daniel
23 dic 2024
·
Se alojó 5 noches
I would not recommend anyone to stay here based on the location. Tulum has sadly become a mafia-controlled tourist trap and it was one of the worst travel experiences I’ve had. This hotel is super nice and shiny, but beware you will be in an area that’s still underdeveloped, the taxi cartels have blocked Uber and similar services and they charge ridiculously amounts of money to take you to the beach which is less than 5 minutes away. The restaurants around look nice, but the food is actually terrible and the prices are also ridiculous. And the food at the hotel is really bad and the cocktails tasted like they’ve been watered down. I’m Mexican and I’m shocked to see what this majestic place has become, thanks to influencers and cartels wanting to take advantage of the hype to rip off tourists. It’s a real shame. I would advice to stay in Playa del Carmen or Cancun, where at least you can find good, regularly-priced tacos and seafood and you can easily access the beach.
I would not recommend anyone to stay here based on the location. Tulum has sadly become a mafia-controlled tourist trap and it was one of the worst travel experiences I’ve had. This hotel is super nice and shiny, but beware you will be in an area that’s still underdeveloped, the taxi cartels have blocked Uber and similar services and they charge ridiculously amounts of money to take you to the beach which is less than 5 minutes away. The restaurants around look nice, but the food is actually terrible and the prices are also ridiculous. And the food at the hotel is really bad and the cocktails tasted like they’ve been watered down. I’m Mexican and I’m shocked to see what this majestic place has become, thanks to influencers and cartels wanting to take advantage of the hype to rip off tourists. It’s a real shame. I would advice to stay in Playa del Carmen or Cancun, where at least you can find good, regularly-priced tacos and seafood and you can easily access the beach.
8
Ian
31 dic 2022
·
Se alojó 19.352 noches
The hotel was very good and the staff were excellent. However, the restaurant was poor
The hotel was very good and the staff were excellent. However, the restaurant was poor
10
Lorena
17 mar 2025
·
Se alojó 3 noches
Limpias las habitacione, el bufett del desayunos le falta mas variedad de platillos, en general todo bien en el hotel, para transportarse,
Limpias las habitacione, el bufett del desayunos le falta mas variedad de platillos, en general todo bien en el hotel, para transportarse,
10
Dixa Arleni
9 may 2024
·
Se alojó 5 noches
All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Rodrigo
12 ago 2026
·
Se alojó 2 noches
El hotel esta en una de las mejores calles de Tulum, tiene un lindo centro comercial alado, me encanta su alberca volada que sientes que puedes tocar los arboles de la selva que rodean el hotel.
El hotel esta en una de las mejores calles de Tulum, tiene un lindo centro comercial alado, me encanta su alberca volada que sientes que puedes tocar los arboles de la selva que rodean el hotel.
10
DANIEL
21 may 2026
·
Se alojó 1 noche
Me gusta la limpieza, el hotel en general esta muy bien, solo mejorar las almohadas estan muy duras.
Me gusta la limpieza, el hotel en general esta muy bien, solo mejorar las almohadas estan muy duras.
10
Santiago
4 may 2026
·
Se alojó 4 noches
Todo perfecto
Todo perfecto
6
dulce maria
26 abr 2026
·
Se alojó 2 noches
Las habitaciones son muy pequeñas, solicité factura de hospedaje porque iba por trabajo y ponen también un concepto de entretenimiento que por el uso de la piscina, alimentos, wifi y no sé qué más.
Las habitaciones son muy pequeñas, solicité factura de hospedaje porque iba por trabajo y ponen también un concepto de entretenimiento que por el uso de la piscina, alimentos, wifi y no sé qué más.
10
Rolando
10 abr 2026
·
Se alojó 1 noche
Buena ubicación, buenas instalaciones en general y buen ambiente
Buena ubicación, buenas instalaciones en general y buen ambiente
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 111.06717884924316USD
- 2026-09-18: 110.03057883651734USD
- 2026-09-19: 115.83985004875183USD
- 2026-09-20: 113.1187706376648USD
- 2026-09-21: 112.55046875055694USD
- 2026-09-22: 112.55046875055694USD
- 2026-09-23: 112.55046875055694USD
- 2026-09-24: 112.55046875055694USD
- 2026-09-25: 113.1187706376648USD
- 2026-09-26: 113.1187706376648USD
- 2026-09-27: 113.1187706376648USD
- 2026-09-28: 113.1187706376648USD
- 2026-09-29: 113.1187706376648USD
- 2026-09-30: 113.1187706376648USD
- 2026-10-01: 113.1187706376648USD
- 2026-10-02: 113.1187706376648USD
- 2026-10-03: 113.1187706376648USD
- 2026-10-04: 110.85299639281463USD
- 2026-10-05: 105.97453413656616USD
- 2026-10-06: 103.91595556809997USD
- 2026-10-07: 108.77801902857972USD
- 2026-10-08: 108.94684870226288USD
- 2026-10-09: 108.87023927194977USD
- 2026-10-10: 108.94684870226288USD
- 2026-10-11: 108.94684870226288USD
- 2026-10-12: 113.1187706376648USD
- 2026-10-13: 105.90577826728058USD
- 2026-10-14: 113.1187706376648USD
- 2026-10-15: 113.1187706376648USD
- 2026-10-16: 113.1187706376648USD
- 2026-10-17: 113.1187706376648USD
- 2026-10-18: 106.10552312935638USD
- 2026-10-19: 113.1187706376648USD
- 2026-10-20: 105.97453413656616USD
- 2026-10-21: 124.81588369386292USD
- 2026-10-22: 124.81588369386292USD
- 2026-10-23: 134.0895734306717USD
- 2026-10-24: 105.97453413656616USD
- 2026-10-25: 114.2093649768753USD
- 2026-10-26: 136.56101116329955USD
- 2026-10-27: 117.28344313211822USD
- 2026-10-28: 132.14466574606323USD
- 2026-10-29: 137.61920190232848USD
- 2026-10-30: 131.34562501021577USD
- 2026-10-31: 134.47701577469635USD
- 2026-11-01: 113.1187706376648USD
- 2026-11-02: 141.8357586806717USD
- 2026-11-03: 108.94684870226288USD
- 2026-11-04: 113.1187706376648USD
- 2026-11-05: 113.1187706376648USD
- 2026-11-06: 113.1187706376648USD
- 2026-11-07: 113.1187706376648USD
- 2026-11-08: 113.1187706376648USD
- 2026-11-09: 113.1187706376648USD
- 2026-11-10: 108.87023927194977USD
- 2026-11-11: 134.47701577469635USD
- 2026-11-12: 126.33099058600617USD
- 2026-11-13: 113.1187706376648USD
- 2026-11-14: 113.1187706376648USD
- 2026-11-15: 138.9473467630539USD
- 2026-11-16: 113.1187706376648USD
- 2026-11-17: 105.98167851315308USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con extintor.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno continental: entre 10 y 15 USD por adulto; entre 10 y 15 USD por menor (precio aproximado)
- Depósito por mascotas: 300 USD por estancia.
- Mascotas: 55 USD por mascota, por día
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Ascensor
Caja fuerte
Jardín
Buceo
Alquiler de ciclomotores/Escúteres (en la misma propiedad)
Ecoturismo en la propiedad
Actividades
Jardín
Buceo
Ecoturismo en la propiedad
Navegación a motor (en la propiedad)
Fitness
Parking (Bicycle)
Bicycle Rents (on site)
Bicycles (on site) (free)
Pool Cabanas (free)
Nature Reserve
Outdoor Entertainment Area
Muebles de exterior
Pool Sun Loungers
Pool Umbrellas
Rooftop Terrace
Spa Services (on site)
Television in Common Areas
Servicios
Ascensor
Caja fuerte
Consigna de equipajes
24-Hour Front Desk
Art Gallery (on site)
Concierge Services
Coworking Spaces
Designer Stores (on site)
Fully Fenced
Laundry Facilities
Shopping Mall (on site)
Shopping (on site)
Tours/Ticket Assistance
Well-Lit Path to Entrance
General
Mesas y zona de picnic
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Couples/Private Dining
Food and Water Bowls
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Visual Alarms in Hallways
Water Dispenser
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Aparcamiento
Alquiler de ciclomotores/Escúteres (en la misma propiedad)
Parking (Covered)
Parking (Self) (free)
Parking (Secured)
Internet
WiFi gratuito