Platinum Yucatan Princess Adults Only - All Inclusive
328 $
/ Nacht
Ø-Preis November
Preise für Platinum Yucatan Princess Adults Only - All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
328 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Platinum Yucatan Princess Adults Only - All Inclusive ist September mit durchschnittlich 160 $ pro Nacht der günstigste Monat und Dezember mit 1.051 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 554 $ |
| Februar | 603 $ |
| März | 554 $ |
| April | 447 $ |
| Mai | 274 $ |
| Juni | 233 $ |
| Juli | 211 $ |
| August | 181 $ |
| September | 160 $ |
| Oktober | 202 $ |
| November | 328 $ |
| Dezember | 1.051 $ |
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Nov · 328 $
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D
Am teuersten: Dezember (ca. 1.051 $)
Am günstigsten: September (ca. 160 $)
Über diese Unterkunft
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 13 Außenpools, Nachtclub und Tennisplätze...
Annehmlichkeiten
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 13 Außenpools, Nachtclub und Tennisplätze im Freien.
Services der Unterkunft
Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße Mittagessen oder Abendessen bei Yucatan, einem Restaurant mit Schwerpunkt auf internationale Küche. Oder bleib gemütlich auf deinem Zimmer und nutz den Zimmerservice (rund um die Uhr). Wenn du eine Erfrischung benötigst, kannst du die Strandbar oder eine der 8 Bars/Lounges oder 2 Bars im Pool aufsuchen. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 10:30 Uhr angeboten.
Zimmer
Fühl dich in einem der 470 klimatisierten Zimmer mit kostenlose Minibar und Plasmafernseher wie zu Hause. Die Zimmer haben eigene möblierte Balkone oder Patios. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es sind eigene Badezimmer mit Badewannen und Duschen (separat) vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen.
Lage
Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen liegt am Strand, 15 Minuten Fahrt von El Camaleón Mayakoba Golf Course und Quinta Avenida entfernt.
In der Nähe
Playa Xcalacoco(0.8 Meilen)
Chun-Zumbul (Tauchplatz)(1 Meilen)
Strand Punta Esmeralda(2.5 Meilen)
Gran Coyote Golf(2.6 Meilen)
El Camaleón Mayakoba Golf Course(2.6 Meilen)
Tres Rios Ecopark(2.9 Meilen)
Playa Publica 88(3 Meilen)
Plaza 28 de Julio(3.5 Meilen)
Guadalupe-Kirche(4.2 Meilen)
Temazcal Natura(4.6 Meilen)
Playa Avenida Colosio(4.7 Meilen)
Plaza Las Américas(4.8 Meilen)
Super Chedraui Selecto Avenida 10(5.3 Meilen)
Mario Villanueva Madrid(5.4 Meilen)
Quinta Avenida(5.5 Meilen)
Flughafen Cozumel Intl. (CZM)(26.2 Meilen)
Flughafen Cancún (CUN)(31.2 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Informationsschalter für Ausflüge
Lage
Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, Bundesstaat Quintana Roo, Mexiko
Playa Xcalacoco (0.8 Meilen)
Chun-Zumbul (Tauchplatz) (1 Meilen)
Strand Punta Esmeralda (2.5 Meilen)
Gran Coyote Golf (2.6 Meilen)
El Camaleón Mayakoba Golf Course (2.6 Meilen)
Tres Rios Ecopark (2.9 Meilen)
Zimmeroptionen
9
Deluxe-Zimmer (Platinum)
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
581 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
11
Junior-Suite, Poolzugang ((Swimout) Deluxe)
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
592 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Deluxe Room, Swimout (Platinum)
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
581 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
8
Junior-Suite (deluxe)
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
2 Französische Doppelbetten
und 1 Schlafsofa
Für bis zu 3 Personen
592 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)
7
Suite (Honeymoon)
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
884 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Separates WohnzimmerPrivater Whirlpool im FreienEigener Whirlpool
7
Suite, Poolzugang (Honeymoon)
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
882 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Separates WohnzimmerPrivater Whirlpool im FreienEigener Whirlpool
5
Junior-Suite, Whirlpool (deluxe)
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
2 Französische Doppelbetten
und 1 Schlafsofa
Für bis zu 3 Personen
592 ft²
BalkonBalkon oder VerandaKlimaanlageWLAN (kostenlos)Zustell- oder zusätzliche Betten (kostenlos)Privater Whirlpool im FreienEigener Whirlpool
Gästebewertungen zu Platinum Yucatan Princess Adults Only - All Inclusive
8.3
Sehr gut
Basierend auf 3.129 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
1%
Paare
71%
Familien
8%
Gruppen
13%
Alleinreisende
4%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Platinum Yucatan Princess Adults Only - All Inclusive loben Gäste häufig das freundliche Personal, das gepflegte Gelände und die insgesamt entspannende Atmosphäre. Die Meinungen zu Zimmern, Verpflegung und Einrichtungen gehen jedoch auseinander – von unvergesslichen Aufenthalten bis hin zu Frustrationen über veraltete Bereiche, begrenzte Öffnungszeiten und mangelnde Instandhaltung.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Platinum Yucatan Princess Adults Only - All Inclusive loben Gäste häufig das freundliche Personal, das gepflegte Gelände und die insgesamt entspannende Atmosphäre. Die Meinungen zu Zimmern, Verpflegung und Einrichtungen gehen jedoch auseinander – von unvergesslichen Aufenthalten bis hin zu Frustrationen über veraltete Bereiche, begrenzte Öffnungszeiten und mangelnde Instandhaltung.
Viele Bewertungen berichten von starkem Seetang, der den Strand steinig, übelriechend oder unbenutzbar macht und die meisten Gäste zum Entspannen zu den Pools treibt. Das Essen reicht von sehr guten Restaurants und Buffets bis hin zu langsamem, begrenztem Zimmerservice und wechselnden Schließungen, die Wartezeiten und Probleme bei der Reservierung verursachen. Geräumige Swim-out-Zimmer sind beliebt, doch einige empfinden sie als veraltet oder feucht, mit intermittierender Klimaanlage, muffigen Gerüchen oder Reparaturbedarf. Insgesamt erwartet man einen herzlichen Service und eine entspannte Atmosphäre, die sich eher für Poolbesucher als für Strandliebhaber eignet.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Mehrere Pools (einschließlich beliebter Swim-out-Optionen) und tägliche Unterhaltung sind Highlights. Das Spa erhält ebenfalls viel Lob. Zu den negativen Aspekten gehören wechselnde Schließungen von Einrichtungen, frühe Öffnungszeiten von Pool/Bar, ein veralteter oder teilweise geschlossener Fitness-/Sportbereich sowie zeitweise begrenzte Liegen.
Ähnliche Gästebewertungen
6
William
6. Okt. 2025
·
Aufenthalt für 8 Nächte
Spa was great!
Spa was great!
6
Shannon
29. Aug. 2025
·
Aufenthalt für 3 Nächte
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
6
Darrion Michael
27. Juni 2025
·
Aufenthalt für 5 Nächte
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
8
Melissa
30. Sept. 2025
·
Aufenthalt für 4 Nächte
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Russell
12. Nov. 2025
·
Aufenthalt für 7 Nächte
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
10
Christopher G
24. Nov. 2025
·
Aufenthalt für 7 Nächte
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23. Nov. 2025
·
Aufenthalt für 5 Nächte
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
8
Debra
9. Aug. 2025
·
Aufenthalt für 6 Nächte
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
10
Melissa
3. Aug. 2025
·
Aufenthalt für 5 Nächte
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
6
Christopher
24. Nov. 2025
·
Aufenthalt für 7 Nächte
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste fanden die Zimmer und das Gelände sauber, während andere über muffige Gerüche, Feuchtigkeit oder Schimmel, abgenutzte Möbel und gelegentliche Versäumnisse im Reinigungsservice wie fehlende Handtücher oder Tierkot auf den Wegen berichteten.
Ähnliche Gästebewertungen
8
Brandon
20. Sept. 2025
·
Aufenthalt für 7 Nächte
Great resort and clean pools. Rooms could be cleaner but overall great stay!
Great resort and clean pools. Rooms could be cleaner but overall great stay!
10
Jocelyne
26. Feb. 2026
·
Aufenthalt für eine Nacht
Clean room, great staff, food delicious.
Clean room, great staff, food delicious.
10
Teresa
24. Nov. 2025
·
Aufenthalt für 11 Nächte
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
4
Emer
10. Nov. 2025
·
Aufenthalt für 11 Nächte
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
10
Morgan
30. Okt. 2025
·
Aufenthalt für 6 Nächte
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
2
Jennifer
12. Nov. 2025
·
Aufenthalt für 4 Nächte
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
10
Laura Christina
17. Nov. 2025
·
Aufenthalt für 7 Nächte
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
8
Melissa
30. Sept. 2025
·
Aufenthalt für 4 Nächte
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Leslie May
30. Sept. 2025
·
Aufenthalt für 3 Nächte
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
8
Amber
3. Okt. 2025
·
Aufenthalt für 6 Nächte
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Viele loben die großen, komfortablen Zimmer – insbesondere die Swim-out-Suiten und die Betten. Zu den häufigsten Nachteilen gehören veraltete Einrichtung, Feuchtigkeits- oder Schimmelgeruch, intermittierende Klimaanlage, gelegentliche Lecks, begrenzte Beleuchtung, Lärm von der Halle und instabiles WLAN auf dem Zimmer.
Ähnliche Gästebewertungen
8
Leissa
10. Aug. 2025
·
Aufenthalt für 3 Nächte
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
8
Teri
20. Nov. 2025
·
Aufenthalt für 4 Nächte
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
8
Esmeralda
2. Nov. 2025
·
Aufenthalt für 4 Nächte
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
10
Nicolas
20. Nov. 2025
·
Aufenthalt für 6 Nächte
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
10
Laura Christina
17. Nov. 2025
·
Aufenthalt für 7 Nächte
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
6
Melissa
8. Okt. 2025
·
Aufenthalt für 3 Nächte
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
10
Christopher G
24. Nov. 2025
·
Aufenthalt für 7 Nächte
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23. Nov. 2025
·
Aufenthalt für 5 Nächte
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
6
Valerie
25. Aug. 2025
·
Aufenthalt für 3 Nächte
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
10
David
15. Nov. 2025
·
Aufenthalt für 6 Nächte
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service wird im gesamten Resort und bei den Unterhaltungsteams durchweg als herzlich und aufmerksam gelobt, mit vielen herausragenden Erwähnungen. Die Interaktionen an der Rezeption und mit dem Concierge, die Geschwindigkeit des Zimmerservices und die Bearbeitung von Reservierungen sind jedoch inkonsistent, und einige Gäste berichteten von unhilfsbereiten oder runden Antworten.
Ähnliche Gästebewertungen
4
Leah
5. Juni 2025
·
Aufenthalt für 4 Nächte
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
10
Chiara
19. Nov. 2025
·
Aufenthalt für 4 Nächte
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
10
David
15. Nov. 2025
·
Aufenthalt für 7 Nächte
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
2
Alesia
12. Juli 2025
·
Aufenthalt für 8 Nächte
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
10
Spencer
27. Nov. 2025
·
Aufenthalt für 10 Nächte
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
2
Gilberto B Arizmendi
26. Sept. 2025
·
Aufenthalt für 7 Nächte
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
6
Maria
9. Aug. 2025
·
Aufenthalt für 7 Nächte
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
10
Albert Matthew
17. Aug. 2025
·
Aufenthalt für 3 Nächte
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Anna
12. Juli 2025
·
Aufenthalt für 7 Nächte
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
10
Melissa
3. Aug. 2025
·
Aufenthalt für 5 Nächte
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Die Anlage liegt in einem Naturschutzgebiet mit Zugang zu Schwesterresorts und wirkt sicher, aber etwas abgelegen. Ein kostenpflichtiger Shuttle oder ein Taxi verbindet mit Playa del Carmen, und man kommt häufig zu Fuß herum.
Ähnliche Gästebewertungen
8
Wesley Everett
19. Nov. 2025
·
Aufenthalt für 10 Nächte
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
8
Leissa
10. Aug. 2025
·
Aufenthalt für 3 Nächte
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
10
daniel william
16. Okt. 2025
·
Aufenthalt für 6 Nächte
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
10
Courtney Devon
30. Juni 2025
·
Aufenthalt für 7 Nächte
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
10
Gillian
16. Nov. 2025
·
Aufenthalt für 8 Nächte
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
10
Sara
1. Nov. 2025
·
Aufenthalt für 7 Nächte
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
10
Kevin Don
31. Juli 2025
·
Aufenthalt für 4 Nächte
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
10
Rachell Villanueva
12. Aug. 2025
·
Aufenthalt für 5 Nächte
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
8
MANDY
16. Juli 2025
·
Aufenthalt für 5 Nächte
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
8
Claudia
22. Sept. 2025
·
Aufenthalt für 9 Nächte
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die Qualität des Essens reicht von sehr guten Buffets und Restaurants (oft wird das Steakhouse und das italienische Restaurant gelobt) bis hin zu mittelmäßigem oder langsamem Zimmerservice. Wechselnde Schließungen, Dresscodes, Wartezeiten und gelegentlicher Druck, bei der Reservierung etwas Zusätzliches zu buchen, sind wiederkehrende Beschwerden.
Ähnliche Gästebewertungen
8
Lisa
27. Nov. 2025
·
Aufenthalt für 10 Nächte
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
8
Peter James
16. Okt. 2025
·
Aufenthalt für 9 Nächte
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
8
Julissa
6. Okt. 2025
·
Aufenthalt für 4 Nächte
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
8
John
13. Okt. 2025
·
Aufenthalt für 5 Nächte
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
10
Lynn
20. Nov. 2025
·
Aufenthalt für 7 Nächte
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
6
Heather
3. Nov. 2025
·
Aufenthalt für 8 Nächte
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
10
Albert Matthew
17. Aug. 2025
·
Aufenthalt für 3 Nächte
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Christopher G
24. Nov. 2025
·
Aufenthalt für 7 Nächte
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Claudia
22. Sept. 2025
·
Aufenthalt für 9 Nächte
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
6
Melissa Ann
11. Sept. 2025
·
Aufenthalt für 7 Nächte
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
2
CORNELIA
2. Aug. 2024
·
Aufenthalt für 14 Nächte
Das Hotel entspricht leider keinem 5 Stern. Möbel kaputt, Schimmel, sehr unangenehm. Leider nach Zimmer Wechsel immer noch gleich. Wir mussten sogar das Hotel wechseln was nochmals den gleichen Preis kostete, jedoch ein 5 Stern ist. Wir waren nich die einzigen die Reklamiert hatten, das Hotel ver wies uns für die Reklamation in einen anderen Raum . Angekommen am 19.7. und am 20.7. Verlassen.
Das Hotel entspricht leider keinem 5 Stern. Möbel kaputt, Schimmel, sehr unangenehm. Leider nach Zimmer Wechsel immer noch gleich. Wir mussten sogar das Hotel wechseln was nochmals den gleichen Preis kostete, jedoch ein 5 Stern ist. Wir waren nich die einzigen die Reklamiert hatten, das Hotel ver wies uns für die Reklamation in einen anderen Raum . Angekommen am 19.7. und am 20.7. Verlassen.
10
Carlo
11. Mai 2024
·
Aufenthalt für 2 Nächte
Hervorragendes Essen, sehr gute Animationen und eine wunderschöne Anlage. Das einzige Negative das wir sagen können: - Die Klimaanlage im Zimmer ist laut, kühlt die Luft aber trocknet sie nicht wirklich, somit war es im Zimmer stets feucht. - Keine Siphon in der Dusche, starke Gerüche im Zimmer. - Die "Bellboys" waren nicht sehr freundlich. Zudem standen unsere Koffer nach Zimmerabgabe und Abgabe der Koffer an die "Bellboys" mehrere Stunden in der vollen Sonne. Somit waren Inhalt und Produkte gekocht und geschmolzen. Der Bellboy hat das nicht wirklich interessiert, als wir ihn darauf angesprochen haben. Unsere Medikamente mussten wir danach wegwerfen. Ansonsten war alles hervorragend und das Personal sehr nett und zuvorkommend. Wir würden wieder buchen und das Hotel sicher weiterempfehlen.
Hervorragendes Essen, sehr gute Animationen und eine wunderschöne Anlage. Das einzige Negative das wir sagen können: - Die Klimaanlage im Zimmer ist laut, kühlt die Luft aber trocknet sie nicht wirklich, somit war es im Zimmer stets feucht. - Keine Siphon in der Dusche, starke Gerüche im Zimmer. - Die "Bellboys" waren nicht sehr freundlich. Zudem standen unsere Koffer nach Zimmerabgabe und Abgabe der Koffer an die "Bellboys" mehrere Stunden in der vollen Sonne. Somit waren Inhalt und Produkte gekocht und geschmolzen. Der Bellboy hat das nicht wirklich interessiert, als wir ihn darauf angesprochen haben. Unsere Medikamente mussten wir danach wegwerfen. Ansonsten war alles hervorragend und das Personal sehr nett und zuvorkommend. Wir würden wieder buchen und das Hotel sicher weiterempfehlen.
8
ARACELI
29. Sept. 2026
·
Aufenthalt für eine Nacht
Es la primera vez de visitar este hotel. El personal es extremadamente amable. La comida deliciosa, pero la habitación no nos gustó, creo que nos dieron una habitación vieja, con colchones viejos, muy incómodos, vencidos. Uno se escapa un fin de semana para descansar y no para regresar adoloridos de la espalda. Lo que nos sorprendió fue que nos hicieron un upgrade, solo pensamos cómo estaría la habitación estándar que nos iban a dar, de menor calidad. Probablemente regresemos por el personal que fue muy amable y la comida deliciosa.
Es la primera vez de visitar este hotel. El personal es extremadamente amable. La comida deliciosa, pero la habitación no nos gustó, creo que nos dieron una habitación vieja, con colchones viejos, muy incómodos, vencidos. Uno se escapa un fin de semana para descansar y no para regresar adoloridos de la espalda. Lo que nos sorprendió fue que nos hicieron un upgrade, solo pensamos cómo estaría la habitación estándar que nos iban a dar, de menor calidad. Probablemente regresemos por el personal que fue muy amable y la comida deliciosa.
8
Alma
27. Sept. 2026
·
Aufenthalt für 2 Nächte
Atención de los barmans mas amables por favor
Atención de los barmans mas amables por favor
8
Jackie
27. Sept. 2026
·
Aufenthalt für 6 Nächte
We enjoyed staying here for 6 nights. The food was good, the pool was fun and the beach was pretty.
We enjoyed staying here for 6 nights. The food was good, the pool was fun and the beach was pretty.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Bis 12:00
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Ziehen Sie dieses Hotel für Ihre Reise nach Playa del Carmen in Betracht?
Was kosten Zimmer in diesem Hotel normalerweise?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen typischerweise bei etwa 323 $ pro Nacht für zwei Gäste, wobei die Preise an Spitzentagen von 211 $ bis 1.577 $ reichen.
Wann ist die ruhigste Zeit für einen Besuch dieser Unterkunft?
Das Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen ist im Januar am stärksten frequentiert und im Juli am ruhigsten, wobei die Nachfrage nach Juli deutlich in den frühen Herbst sinkt. Wenn Sie weniger Menschenmassen und einen leichteren Zugang zu den hoteleigenen Einrichtungen bevorzugen, planen Sie einen Aufenthalt im Juli oder August.
Welcher Monat hat hier die niedrigsten Zimmerpreise?
September ist der günstigste Monat für einen Aufenthalt im Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen und kostet durchschnittlich 191 $ pro Nacht; Dezember ist mit 1.211 $ der teuerste Monat. Die niedrigeren Preise im September gelten auch dann, wenn Juli der ruhigste Monat für Besucherzahlen ist.
Welche Sehenswürdigkeiten und Reisenden passen zu diesem Hotel?
Das Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen liegt in Quintana Roo in der Nähe von Playa Xcalacoco, Punta Esmeralda Beach und Gran Coyote Golf und ist daher gut geeignet für Paare und Gruppen, die Strand, Golf und Spa-Entspannung suchen.
Wie liegt der Preis pro Nacht für Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen im Vergleich zu den letzten Wochen?
Der aktuelle Preis für Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen beträgt 208 $ pro Nacht bei 2 Gästen und ist für dieses Hotel üblich: er liegt innerhalb von 10 % des Durchschnitts von 189 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 181 $ und 230 $.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-31: 304.587881211853USD
- 2026-11-01: 207.70579780654907USD
- 2026-11-02: 207.70579780654907USD
- 2026-11-03: 207.70579780654907USD
- 2026-11-04: 207.5279517425537USD
- 2026-11-05: 207.70579780654907USD
- 2026-11-06: 295.1760015991211USD
- 2026-11-07: 295.1760015991211USD
- 2026-11-08: 214.33120025863647USD
- 2026-11-09: 254.64172726135254USD
- 2026-11-10: 207.70579780654907USD
- 2026-11-11: 214.33120025863647USD
- 2026-11-12: 216.37999306793213USD
- 2026-11-13: 295.1760015991211USD
- 2026-11-14: 370.19918540344236USD
- 2026-11-15: 370.46827006988525USD
- 2026-11-16: 295.1760015991211USD
- 2026-11-17: 220.97806659622194USD
- 2026-11-18: 207.70579780654907USD
- 2026-11-19: 221.2699993637085USD
- 2026-11-20: 370.19918540344236USD
- 2026-11-21: 295.1760015991211USD
- 2026-11-22: 232.210121295166USD
- 2026-11-23: 207.70579780654907USD
- 2026-11-24: 207.70579780654907USD
- 2026-11-25: 213.2579718055725USD
- 2026-11-26: 213.2579718055725USD
- 2026-11-27: 295.1760015991211USD
- 2026-11-28: 295.1760015991211USD
- 2026-11-29: 207.70579780654907USD
- 2026-11-30: 207.70579780654907USD
- 2026-12-01: 210.70368398590088USD
- 2026-12-02: 210.70368398590088USD
- 2026-12-03: 232.210121295166USD
- 2026-12-04: 295.1760015991211USD
- 2026-12-05: 295.1760015991211USD
- 2026-12-06: 210.70368398590088USD
- 2026-12-07: 210.70368398590088USD
- 2026-12-08: 210.70368398590088USD
- 2026-12-09: 210.70368398590088USD
- 2026-12-10: 210.70368398590088USD
- 2026-12-11: 295.1760015991211USD
- 2026-12-12: 295.1760015991211USD
- 2026-12-13: 210.70368398590088USD
- 2026-12-14: 210.70368398590088USD
- 2026-12-15: 210.70368398590088USD
- 2026-12-16: 210.70368398590088USD
- 2026-12-17: 210.70368398590088USD
- 2026-12-18: 295.1760015991211USD
- 2026-12-19: 295.1760015991211USD
- 2026-12-20: 210.70368398590088USD
- 2026-12-21: 210.70368398590088USD
- 2026-12-22: 232.210121295166USD
- 2026-12-23: 894.6048358917236USD
- 2026-12-24: 895.7247858917236USD
- 2026-12-25: 895.7247858917236USD
- 2026-12-26: 895.3614036773681USD
- 2026-12-27: 1535.216304248047USD
- 2026-12-28: 1533.1199525268555USD
- 2026-12-29: 1323.545754248047USD
- 2026-12-30: 1321.3858311462402USD
- 2026-12-31: 1277.627804248047USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. In der Unterkunft gelten von 20:00 Uhr bis 09:00 Uhr Ruhezeiten. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- In dieser Unterkunft gilt für das Restaurant eine strenge Kleiderordnung.
- Die Gebühr für das obligatorische Galadinner am Weihnachtsabend ist bereits im Zimmerpreis für den 24. Dezember inbegriffen.
- Die Gebühr für das obligatorische Galadinner an Silvester ist bereits im Zimmerpreis für den 31. Dezember inbegriffen.
- Die Gebühr für das obligatorische Galadinner am Neujahrstag ist bereits im Zimmerpreis für den 1. Januar inbegriffen.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Kontaktloser Check-in ist verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Informationsschalter für Ausflüge
Services
Business-Center
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Tennisplätze
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Karaoke
Billard
Pool im Freien
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Frühstück auf dem Zimmer
Nur für Erwachsene
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN