Platinum Yucatan Princess Adults Only - All Inclusive
226 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
226 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Platinum Yucatan Princess Adults Only - All Inclusive , il prezzo per notte è in media di 202 USD nel mese più economico (ottobre) e di 1051 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 554 USD |
| febbraio | 603 USD |
| marzo | 554 USD |
| aprile | 447 USD |
| maggio | 274 USD |
| giugno | 233 USD |
| luglio | 211 USD |
| agosto | 209 USD |
| settembre | 226 USD |
| ottobre | 202 USD |
| novembre | 328 USD |
| dicembre | 1051 USD |
G
F
M
A
M
G
L
A
set · 226 USD
S
O
N
D
Prezzo più alto: dicembre (circa 1051 USD)
Prezzo più basso: ottobre (circa 202 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 13 piscine all'aperto, una discotecae campi da t...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 13 piscine all'aperto, una discotecae campi da tennis all'aperto. In questa struttura potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Playa del Carmen? Presso un resort avrai a disposizione 597 metri quadrati di spazio con un'area per conferenze e 2 sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Assapora le delizie di Yucatan, uno dei 6 ristoranti disponibili presso un resort, che propone cucina internazionale, o chiama il servizio in camera 24 ore su 24. Un bar sulla spiaggia, 8 bar/lounge e 2 bar sull'acqua ti offrono il contesto giusto se desideri un drink rinfrescante. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:30.
Camere
Rilassati in una delle 470 camere con aria condizionata della struttura, complete di minibar con snack e bevande gratuite e TV al plasma. Le camere sono dotate di balcone o patio attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca e doccia separate, set di cortesia gratuiti e asciugacapelli.
Posizione
Platinum Yucatan Princess Adults Only - All Inclusive , una struttura sulla spiaggia a Playa del Carmen, si trova a meno di un quarto d'ora di guida da Quinta Avenida e da Campo da Golf El Camaleón Mayakoba. Questa struttura all-inclusive dista 9,6 km da Spiaggia principale di Playa del Carmen e 12,1 km da Spiaggia Maroma.
Nelle vicinanze
Spiaggia Xcalacoco(0.8 miglia)
Chun-Zumbul (sito di immersione)(1 miglia)
Spiaggia di Punta Esmeralda(2.5 miglia)
Gran Coyote Golf(2.6 miglia)
Campo da Golf El Camaleón Mayakoba(2.6 miglia)
Tres Rios Ecopark (parco)(2.9 miglia)
Playa 88(3 miglia)
Piazza 28 de Julio(3.5 miglia)
Chiesa di Guadalupe(4.2 miglia)
Temazcal Natura(4.6 miglia)
Spiaggia Avenida Colosio(4.7 miglia)
Plaza Las Americas(4.8 miglia)
Super Chedraui Selecto Avenida 10(5.3 miglia)
Mario Villanueva Madrid(5.4 miglia)
Quinta Avenida(5.5 miglia)
Aeroporto Internazionale di Cozumel (CZM)(26.2 miglia)
Aeroporto Internazionale di Cancún (CUN)(31.2 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, Quintana Roo, Messico
Spiaggia Xcalacoco (0.8 miglia)
Chun-Zumbul (sito di immersione) (1 miglia)
Spiaggia di Punta Esmeralda (2.5 miglia)
Gran Coyote Golf (2.6 miglia)
Campo da Golf El Camaleón Mayakoba (2.6 miglia)
Tres Rios Ecopark (parco) (2.9 miglia)
Opzioni camera
9
Camera Deluxe (Platinum)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
581 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
Deluxe Room, Swimout (Platinum)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
581 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
11
Suite Junior, accesso alla piscina ((Swimout) Deluxe)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
592 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
Suite Junior (deluxe)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
592 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Suite, accesso alla piscina (Honeymoon)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
882 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
7
Suite (Honeymoon)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
884 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata esternaVasca spa privata
5
Suite Junior, idromassaggio (deluxe)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 3
592 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Vasca idromassaggio privata esternaVasca spa privata
Recensioni degli ospiti
8.3
Molto buono
Sulla base di 3129 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
1%
In coppia
71%
Famiglia
8%
Gruppo
13%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso Platinum Yucatan Princess Adults Only - All Inclusive, gli ospiti sottolineano frequentemente la cordialità del personale, la cura delle aree verdi e l'atmosfera rilassante generale, mentre le opinioni su camere, ristorazione e servizi variano tra soggiorni memorabili e frustrazioni dovute ad aree datate, orari limitati e manutenzione.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso Platinum Yucatan Princess Adults Only - All Inclusive, gli ospiti sottolineano frequentemente la cordialità del personale, la cura delle aree verdi e l'atmosfera rilassante generale, mentre le opinioni su camere, ristorazione e servizi variano tra soggiorni memorabili e frustrazioni dovute ad aree datate, orari limitati e manutenzione.
Molte recensioni segnalano un'abbondante presenza di alghe che rendono la spiaggia rocciosa, maleodorante o inutilizzabile, spostando la maggior parte del relax verso le piscine. Il cibo varia da ristoranti e buffet molto buoni a un servizio in camera lento e limitato e chiusure a rotazione che creano attese e difficoltà nella prenotazione. Le spaziose camere swim-out sono molto apprezzate, anche se alcune risultano datate o umide, con aria condizionata intermittente, odori di muffa o necessità di riparazioni. Nel complesso, ci si può aspettare un servizio cordiale e un'atmosfera tranquilla, più adatta a chi preferisce la piscina che gli amanti della spiaggia.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Diverse piscine (tra cui le popolari opzioni swim-out) e l'intrattenimento quotidiano sono punti di forza, e la spa riceve molti elogi. Tra gli aspetti negativi ci sono la chiusura a rotazione di alcuni locali, orari limitati per piscina e bar, una palestra/area sportiva datata o parzialmente chiusa e una disponibilità limitata di lettini in alcuni momenti.
Recensioni degli ospiti correlate
6
William
6 ott 2025
·
Soggiorno di 8 notti
Spa was great!
Spa was great!
6
Shannon
29 ago 2025
·
Soggiorno di 3 notti
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
The pool and bars closed extremely early. If you're looking for a resort with night activity, this isn't it.
6
Darrion Michael
27 giu 2025
·
Soggiorno di 5 notti
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
Property was mostly clean, the sports complex was rundown and looked almost abandoned with minimal up keep.
8
Melissa
30 set 2025
·
Soggiorno di 4 notti
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Russell
12 nov 2025
·
Soggiorno di 7 notti
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
10
Christopher G
24 nov 2025
·
Soggiorno di 7 notti
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov 2025
·
Soggiorno di 5 notti
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
8
Debra
9 ago 2025
·
Soggiorno di 6 notti
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
10
Melissa
3 ago 2025
·
Soggiorno di 5 notti
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
6
Christopher
24 nov 2025
·
Soggiorno di 7 notti
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
The overall condition and upkeep of the resort. It wasn't any one thing but a lot of little things that spoke to the resort needing a complete renovation. Decor pieces that had seen better days, walkways in a state of ill repair (very uneven and broken down concrete), chairs with cloth 'banding' that were dirty and in need of replacement, etc. I will say that the shortfalls of the resort were balanced by the extraordinary staff, service and great food
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno trovato le camere e le aree verdi pulite, ma altri hanno segnalato odori di muffa, umidità o muffa, arredi usurati e occasionali mancanze nelle pulizie, come ad esempio la mancanza di asciugamani o escrementi di animali sui sentieri.
Recensioni degli ospiti correlate
8
Brandon
20 set 2025
·
Soggiorno di 7 notti
Great resort and clean pools. Rooms could be cleaner but overall great stay!
Great resort and clean pools. Rooms could be cleaner but overall great stay!
10
Jocelyne
26 feb 2026
·
Soggiorno di 1 notte
Clean room, great staff, food delicious.
Clean room, great staff, food delicious.
10
Teresa
24 nov 2025
·
Soggiorno di 11 notti
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
Everything was very clean. Staff were all nice and helpful. Good food. Plenty of pool chairs. Huge rooms.
4
Emer
10 nov 2025
·
Soggiorno di 11 notti
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
10
Morgan
30 ott 2025
·
Soggiorno di 6 notti
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
2
Jennifer
12 nov 2025
·
Soggiorno di 4 notti
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
10
Laura Christina
17 nov 2025
·
Soggiorno di 7 notti
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
8
Melissa
30 set 2025
·
Soggiorno di 4 notti
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
I enjoyed my stay. The food was good and I am thankful I was always able to find vegan options at the buffet. The staff was very kind. The walkways around the rooms in building 3 that I was in could have been kept nicer. There was quite a bit of debris and some animal feces. The “party pool” will definitely give you some great music and entertainment, but be prepared to see ‘it all’. Besides that, overall it was beautiful and I am one to enjoy a different resort each time I travel, but would highly recommend for an adults only resort.
10
Leslie May
30 set 2025
·
Soggiorno di 3 notti
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
Clean rooms, clean spa and pool area. I really enjoyed the property adults only but not to much of a wild party more leveled
8
Amber
3 ott 2025
·
Soggiorno di 6 notti
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
The rooms were clean, there were some issues with humidity and some mold in some places but overall it was good in the atmosphere we were in. The entire place was nice and everyone was friendly for sure. We are considering to come back again.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Molti apprezzano le camere ampie e confortevoli, in particolare le suite swim-out e i letti. Gli svantaggi comuni includono un arredamento datato, odori di umidità o muffa, aria condizionata intermittente, occasionali perdite, illuminazione limitata, rumore dal corridoio e una connessione Wi-Fi in camera instabile.
Recensioni degli ospiti correlate
8
Leissa
10 ago 2025
·
Soggiorno di 3 notti
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
8
Teri
20 nov 2025
·
Soggiorno di 4 notti
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
Nice room with swimout pool area. Room was a bit dated but still comfortable. Food at the restaurants were all very good.
8
Esmeralda
2 nov 2025
·
Soggiorno di 4 notti
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
Only problem we had was that the ac wasn't working since the day we got therecwhich was on Thursday. They would send someone to fix it but ac still wouldn't work. It didn't get fixed til late Saturday night which stoll didn't work right.
10
Nicolas
20 nov 2025
·
Soggiorno di 6 notti
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
The room was big and beautiful. There was a slight water leak in my room but the staff was constantly working to fix, maintain, and update unused rooms. The staff was all great and very accommodating, including the cleaning staff, who took care of everyone.
10
Laura Christina
17 nov 2025
·
Soggiorno di 7 notti
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.
6
Melissa
8 ott 2025
·
Soggiorno di 3 notti
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
Cleaning staff wouldnt allow me in my room to retrieve luggage Hot tub leaking and broken balcony door lock even after they fixed it
10
Christopher G
24 nov 2025
·
Soggiorno di 7 notti
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Shawna
23 nov 2025
·
Soggiorno di 5 notti
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
Nice, clean resort. Good food options with nightly entertainment. Customer service is good at times and not so good at times. Halls and corridors are somewhat loud at night and early mornings. There are 2 small pools, the others they are counting must be the rooms with the swim-ups. That said, there are very limited pool Chairs and they are taken up very early. Towels are delivered in your room. There is no towel stand. Overall, it’s a pleasant resort and we would stay here again.
6
Valerie
25 ago 2025
·
Soggiorno di 3 notti
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
It was good, a solid 3/5. The sofa bed in my room looked broken so that was weird
10
David
15 nov 2025
·
Soggiorno di 6 notti
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il servizio è ampiamente elogiato per la sua cordialità e attenzione in tutta la struttura e da parte del team di animazione, con molti riconoscimenti specifici. Tuttavia, le interazioni con la reception e il concierge, la velocità del servizio in camera e la gestione delle prenotazioni sono irregolari, e alcuni ospiti hanno segnalato risposte poco disponibili o scortesi.
Recensioni degli ospiti correlate
4
Leah
5 giu 2025
·
Soggiorno di 4 notti
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
At first i thought it was fine. Staff seemed nice and everyone was very friendly and welcoming. I was travelling alone but meeting up with friends who were staying in an AirBnB in PDC. So on my third of four nights, one of them decided to stay with me. I had thought that I could add him to my reservation without a ton of issue. Neither of us were trying to "sneak in" or do anything of the sort! However, upon getting to the security at the front, we were treated like TOTAL CRIMINALS. Past that, we were extremely upfront about my name, my room number, that we was my guest and we were headed STRAIGHT to the lobby to get him signed in and added. I never expected to not be charged, nor did he. BUT WOW, I mean the hoops they put us through when trying to legitimately add him to my room. You would think that we had done something, anything, to give the impression that we had some sort of plan to rip off the hotel. The second night they made him check out and check back in again when I'd clearly stated when we got there that I was adding him for TWO nights. For the second night, they tried to hold his passport!! That's when I'd had enough and I guess my $530 for literally a day and a half was not sufficient. It's not just that they have their rules, I have stayed at many many all inclusives and I get that every guest needs to be paying to be there. It was the way we were being treated like TOTAL CRIMINALS that was just so disgusting and unwarranted!
10
Chiara
19 nov 2025
·
Soggiorno di 4 notti
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
10
David
15 nov 2025
·
Soggiorno di 7 notti
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
Everything was wonderful. No complaints at all. Although lots of great staff, Israel the doorman was our favourite by far. Always welcoming us every morning when he saw us. Would definitely go back!
2
Alesia
12 lug 2025
·
Soggiorno di 8 notti
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
Don't use the Nexus tours transportation (the orange uniform). They are a scam. Also the staff was not friendly everyone was uptight especially the one's serving drinks. Its almost as if they dont want to be there and they are happy to show it.
10
Spencer
27 nov 2025
·
Soggiorno di 10 notti
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
We had an excellent stay. The staff were incredible. Everyone was friendly and help out with whatever we needed. The resort was clean and well taken care of. We couldn’t be happier with our stay. Our standouts were Maxamillio at the front desk who was so helpful with our needs. Victor who cleaned our rooms and was always smiling and Germmey at the buffet who could not have been nicer! 10/10. Will be coming back.
2
Gilberto B Arizmendi
26 set 2025
·
Soggiorno di 7 notti
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
Management was bad. Very rude and not at all accommodating. Workers were happy and fun. From the time we checked in the lady was very short with us and put our party of 30 people all over different buildings. We had to fight with her just to get us in the same area. Didn’t understand why we could not be together when most of the rooms had the doors open and were empty. Strange. Host at restaurants talked to us like we were kids. Will not be back.
6
Maria
9 ago 2025
·
Soggiorno di 7 notti
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
10
Albert Matthew
17 ago 2025
·
Soggiorno di 3 notti
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Anna
12 lug 2025
·
Soggiorno di 7 notti
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
This is our 3rd visit to this property and we will definitely be back! First and foremost, the staff is absolutely amazing, very friendly and courteous! Lina at the front desk was a huge help when our flight was canceled and we had to change our booking. Big shout out to Brian, our favorite server during breakfast and lunch at the buffet! Always very attentive, friendly and fast:) Overall the property is very clean, food is great, highly recommend
10
Melissa
3 ago 2025
·
Soggiorno di 5 notti
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Immersa in una riserva naturale con accesso ad altri resort della stessa catena, la struttura risulta sicura ma un po' isolata. Un servizio navetta a pagamento o un taxi collegano a Playa del Carmen, e spostarsi a piedi è comune.
Recensioni degli ospiti correlate
8
Wesley Everett
19 nov 2025
·
Soggiorno di 10 notti
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
The room and staff was very good. Didn't like how everything was so spread out. Had to walk 15 minutes to get to the sports area.
8
Leissa
10 ago 2025
·
Soggiorno di 3 notti
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
10
daniel william
16 ott 2025
·
Soggiorno di 6 notti
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
So relaxing! The staff was very friendly, the grounds were maintained and very clean. Room service was wonderful the food options at the resort were great. Entertainment was so fun, something going on nightly. Just a short drive to downtown shopping. And Can’t wait to go back.
10
Courtney Devon
30 giu 2025
·
Soggiorno di 7 notti
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
We liked the modern look of the property, the abundant wildlife (iguanas, deer, birds, etc.). The staff was very friendly and hospitable. Our room was very clean, and it had all the usual amenities, such as an iron and a scale to weigh your luggage upon departure. The entertainment was excellent, featuring a variety of activities. We had access to one of the sister properties, which opened up opportunities for additional dining options. They did have some vegan options at the buffet, but there could have been more choices at the restaurants. There was a very distinct difference between the adults-only and family properties. There were regular shuttles, $ 5 per person, to Playa Del Carmen's 5th Avenue shops. Overall, we had a great stay.
10
Gillian
16 nov 2025
·
Soggiorno di 8 notti
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
This was my first visit to a Princess Hotel. Boooed 48 hours before arrival due to the disaster that happened in Jamaica Check in and concierge service was friendly and very helpful. I travel as a wheelchair user. Accessibility for my wheels around the resorts was brilliant. Entrance to the swim up rooms would have been difficult for me due the the lack of handrails to make the first step down on to the platform where the handrails began. Obviously this would not concern an able bodied person. Luckily we were given a jungle view room which for us was fantastic. We were in 5015. We list peaceful and serene vies All the restaurants provided excellent food and dining experiences. We found the Asian restaurant to be too loud for us. We had sushi in the main buffer.
10
Sara
1 nov 2025
·
Soggiorno di 7 notti
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
This is an amazing property. You feel so safe. It is big enough to offer many things but small enough that it is all walkable. This was my second visit to this resort. The staff is so friendly and accommodating. Jovita one of the servers is so kind efficient and lovely to chat with. The entertainment staff is amazing and works so hard all day to keep everyone having fun especially Luna. The restaurant choices are decent but a few more options would be nice.
10
Kevin Don
31 lug 2025
·
Soggiorno di 4 notti
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
Very nice property. I will be back to stay again. It is a bit far from shopping and taxis are $24 each way but the resort was very nice and food was good as well as drinks
10
Rachell Villanueva
12 ago 2025
·
Soggiorno di 5 notti
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
8
MANDY
16 lug 2025
·
Soggiorno di 5 notti
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
The property was beautiful but huge and hard to navigate your way around. The shows all began at 10pm so we did not get to catch any of the shows. I was not aware that they required long pants and closed toe shoes for men at dinner so we had to go buy clothes just to go to dinner at the restaurants. It was a nice place but unfortunately it did not fit our preferences.
8
Claudia
22 set 2025
·
Soggiorno di 9 notti
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
La qualità del cibo varia da buffet e ristoranti molto buoni (con apprezzamenti frequenti per la steakhouse e il ristorante italiano) a un servizio in camera mediocre o lento. La chiusura a rotazione di alcuni locali, il codice di abbigliamento, le attese e l'occasionale pressione per prenotazioni a pagamento sono reclami ricorrenti.
Recensioni degli ospiti correlate
8
Lisa
27 nov 2025
·
Soggiorno di 10 notti
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
Room was always cleaned. Staff provided excellent service. Unfortunately the food in the a la carte restaurants was poor but staff were excellent. Buffet food and service was exceptional. Pools towels were provided in room- 2 per day. Concierge had towels if there were none in room. Pool activities team were very good. Overall pleasant stay.
8
Peter James
16 ott 2025
·
Soggiorno di 9 notti
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
All of the food was very good. The staff was excellent. My reservation was messed up at the hibachi restaurant, and they rescheduled my party. They said i would get a complimentary bottle of wine but charged me for it anyway. I brought friends and family and asked for a swim out room near the quiet pool as my upgrade but was denied.
8
Julissa
6 ott 2025
·
Soggiorno di 4 notti
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
The food wasn’t great very bland or over all not tasty, the pool events were boring and dj playlist were outdated. Recommended to invest in darker chair covers, the white ones are very stained and unappealing. Room service was horrid, the pizza might as well be a pita bread pizza to sell the part, the burger must have been everything but beef.
8
John
13 ott 2025
·
Soggiorno di 5 notti
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
Rooms were clean and the food was great, my only thing to complain about is all of the restaurants aren’t open. One is closed for the season and the others rotate which is open. The main issue here is that it is Competitive to get a reservation so they basically con you by forcing you to buy a bottle of wine to be able to make a reservation and eat.
10
Lynn
20 nov 2025
·
Soggiorno di 7 notti
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
From start to finish our stay was fantastico! Good food great tempanyaki, good service . First class experiences at the shows and clubs and a lovely beach.
6
Heather
3 nov 2025
·
Soggiorno di 8 notti
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
Hotel needs upgrades. Lots of cosmetic issues. Buffet was not great and not all restaurants are always open which makes eating dinner in an all-inclusive difficult. Bars were great and so was staff. Entertainment was good. We had access to 2 other resorts but our resort didn't provide us any information on the other resorts. Online it 8s advertised that they have top shelf liquor but the best vodka they had was absolute. To me that is not top shelf. For beer you had one option. No other beer available. Probably wouldn't do an all inclusive again.
10
Albert Matthew
17 ago 2025
·
Soggiorno di 3 notti
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
Very well kept property. There was multiple instances where the all inclusive food service was very slow. Room service took over an hour several times. Not all restaurants were avaliable, availability shcedule couldnt be found.
10
Christopher G
24 nov 2025
·
Soggiorno di 7 notti
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
Our Junior Suite was well appointed with a mini fridge, hair dryer and coffee maker. The king bed was very comfortable with firm pillows. The highlight of the trip was the staff. They were all incredibly friendly and helpful. Israel is amazing and will call you by name! I like Modelo which is good because it’s the only beer they offer. My one suggestion would be to get a better selection of cerveza. The pool bars are all great and the “party pool” as we called it had great activities. If that’s not your thing, the pool closer to the ocean is much more chill and has a bar as well. Restaurants were great but there is a dress code for them, except the buffet. I will definitely return to this resort.
8
Claudia
22 set 2025
·
Soggiorno di 9 notti
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
6
Melissa Ann
11 set 2025
·
Soggiorno di 7 notti
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
The room was clean and nicely decorated. Maid service was inconsistent. Sometimes there were new towels and sometimes not. The food was horrible. Nothing to eat during the day unless you wanted to go to the buffet. The drinks were awful. There were only two restaurants open at a time. The gentleman at the concierge was rude and acted as if he was inconvenienced if I asked a question. Shows/ music was only offered late in the evening. Other than that there were no activities other than the pool.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Ilija
30 apr 2024
·
Soggiorno di 6 notti
5 star
5 star
4
simone
18 gen 2022
·
Soggiorno di 8 notti
Il pacchetto venduto da Expidia precedeva "all inclusive" su tutto, Spa compresa ma così non è stato. Ristorazione non sufficiente.
Il pacchetto venduto da Expidia precedeva "all inclusive" su tutto, Spa compresa ma così non è stato. Ristorazione non sufficiente.
10
Aldo
3 settimane fa
·
Soggiorno di 6 notti
Great service and professional support. They are take the customer service to next level of excellence around the all the facilities and any time personal always there to help you.
Great service and professional support. They are take the customer service to next level of excellence around the all the facilities and any time personal always there to help you.
6
JOSE EUGENIO
4 settimane fa
·
Soggiorno di 1 notte
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
Habitación con inmobiliario viejo, cama que se hunde, sofá cama viejo y mal armado, silla de la terraza rota, Tina de hidromasaje Sucia, con marcas de uso anteriores, paredes con clavos a la vista, imagino tenian un cuadro colgsdo anteriormente, hab 5253. La comida del buffet bastante modesta, comida del Restaurante Rodeo deliciosa, animación excelente!!!
6
Gary
25 giu 2026
·
Soggiorno di 12 notti
Overall hotel ok but I’d question the 5 star status. Food and waiting staff good. Reception and Concierge service could be more helpful and less dismissive. It should clearly state when booking that the beach area is out of bounds at this time of year due to the natural seaweed infestation. This is not the hotels fault but you should be made aware. Rooms nice but could do with a regular mosquito treatment spray. The on site shop is insulting for all goods. I understand that prices would be slightly more but it’s actually ridiculous.. for example a can of bug spray is 30 dollars for one! Store down the road is 4 dollars. The bar showing the football, quite often we had to go find someone to serve us or walk across to the other bar for service. Thanks but I wouldn’t rush back to this Hotel. 3.5 star at best …
Overall hotel ok but I’d question the 5 star status. Food and waiting staff good. Reception and Concierge service could be more helpful and less dismissive. It should clearly state when booking that the beach area is out of bounds at this time of year due to the natural seaweed infestation. This is not the hotels fault but you should be made aware. Rooms nice but could do with a regular mosquito treatment spray. The on site shop is insulting for all goods. I understand that prices would be slightly more but it’s actually ridiculous.. for example a can of bug spray is 30 dollars for one! Store down the road is 4 dollars. The bar showing the football, quite often we had to go find someone to serve us or walk across to the other bar for service. Thanks but I wouldn’t rush back to this Hotel. 3.5 star at best …
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your Playa del Carmen trip?
Quanto costano di solito le camere al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen?
Nei prossimi 60–90 giorni, le tariffe delle camere al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen si aggirano solitamente intorno a 211 USD a notte per due ospiti, variando da 207 USD a 223 USD in alta e bassa stagione.
Qual è il periodo meno affollato per visitare il Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen?
La domanda al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen raggiunge il picco a gennaio e diminuisce costantemente in seguito; luglio è il mese più tranquillo per quanto riguarda la folla e la disponibilità.
Quale mese offre le tariffe più basse per le camere al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen?
Ottobre è il mese più economico per soggiornare al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen, con una media di 210 USD a notte; dicembre è il più costoso, a 1211 USD. I prezzi bassi di ottobre sono mantenuti anche se il mese più tranquillo per quanto riguarda la folla è luglio.
Com'è il quartiere intorno al Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen?
Situato a Quintana Roo, vicino a Playa Avenida Colosio e Playa Punta Esmeralda, il Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen è ideale per coppie e gruppi che cercano giornate in spiaggia, golf a El Camaleón Mayakoba o immersioni nelle vicinanze a Chun-Zumbul. I temi dell’hotel sono incentrati su spiaggia, spa/relax e golf, con facile accesso a Quinta Avenida per ristoranti e vita notturna.
Come si confrontano le tariffe di questo hotel con quelle di altri hotel a Playa del Carmen?
Il Platinum Yucatan Princess Adults Only - All Inclusive di Playa del Carmen è più economico di 14 hotel comparabili su 20 nelle vicinanze, con una mediana tipica di 247 USD a notte rispetto a circa 330 USD per i concorrenti.
Come si confronta il prezzo per notte di Platinum Yucatan Princess Adults Only - All Inclusive , Playa del Carmen con quello delle ultime settimane?
Il prezzo attuale di Platinum Yucatan Princess Adults Only - All Inclusive , Playa del Carmen è di 171 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 15% in meno rispetto alla media di 207 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 184 USD e 350 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 170.83220491589356USD
- 2026-09-17: 170.6066562423706USD
- 2026-09-18: 170.83220491589356USD
- 2026-09-19: 170.83220491589356USD
- 2026-09-20: 170.83220491589356USD
- 2026-09-21: 170.83220491589356USD
- 2026-09-22: 170.83220491589356USD
- 2026-09-23: 170.83220491589356USD
- 2026-09-24: 170.83220491589356USD
- 2026-09-25: 170.83220491589356USD
- 2026-09-26: 170.83220491589356USD
- 2026-09-27: 170.6066562423706USD
- 2026-09-28: 170.83220491589356USD
- 2026-09-29: 170.6066562423706USD
- 2026-09-30: 170.83220491589356USD
- 2026-10-01: 170.83220491589356USD
- 2026-10-02: 170.83220491589356USD
- 2026-10-03: 170.83220491589356USD
- 2026-10-04: 170.83220491589356USD
- 2026-10-05: 170.83220491589356USD
- 2026-10-06: 170.83220491589356USD
- 2026-10-07: 170.83220491589356USD
- 2026-10-08: 170.83220491589356USD
- 2026-10-09: 170.83220491589356USD
- 2026-10-10: 170.83220491589356USD
- 2026-10-11: 170.83220491589356USD
- 2026-10-12: 170.83220491589356USD
- 2026-10-13: 170.83220491589356USD
- 2026-10-14: 170.83220491589356USD
- 2026-10-15: 170.83220491589356USD
- 2026-10-16: 170.83220491589356USD
- 2026-10-17: 170.83220491589356USD
- 2026-10-18: 170.83220491589356USD
- 2026-10-19: 170.83220491589356USD
- 2026-10-20: 170.83220491589356USD
- 2026-10-21: 170.83220491589356USD
- 2026-10-22: 170.83220491589356USD
- 2026-10-23: 170.83220491589356USD
- 2026-10-24: 170.83220491589356USD
- 2026-10-25: 170.83220491589356USD
- 2026-10-26: 170.83220491589356USD
- 2026-10-27: 170.83220491589356USD
- 2026-10-28: 170.83220491589356USD
- 2026-10-29: 170.83220491589356USD
- 2026-10-30: 170.83220491589356USD
- 2026-10-31: 170.83220491589356USD
- 2026-11-01: 206.5950876782837USD
- 2026-11-02: 206.5950876782837USD
- 2026-11-03: 206.5950876782837USD
- 2026-11-04: 206.5950876782837USD
- 2026-11-05: 206.5950876782837USD
- 2026-11-06: 245.61257333711242USD
- 2026-11-07: 300.94954603411867USD
- 2026-11-08: 206.5950876782837USD
- 2026-11-09: 206.5950876782837USD
- 2026-11-10: 206.5950876782837USD
- 2026-11-11: 206.5950876782837USD
- 2026-11-12: 206.5950876782837USD
- 2026-11-13: 300.94954603411867USD
- 2026-11-14: 265.224955396637USD
- 2026-11-15: 245.61257333711242USD
- 2026-11-16: 245.61257333711242USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. La struttura richiede che venga osservato il silenzio dalle 20:00 alle 09:00. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Nei ristoranti della struttura è richiesto un dress code rigoroso.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Per i soggiorni che comprendono il 24 dicembre, nel prezzo totale indicato è compreso il costo del cenone di gala della vigilia di Natale.
- Per i soggiorni che comprendono il 31 dicembre, nel prezzo totale indicato è compreso il costo del Cenone di gala dell'ultimo dell'anno.
- Per i soggiorni che comprendono il 1° gennaio, nel prezzo totale indicato è compreso il costo del Cenone di gala di Capodanno.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- È disponibile il check-in senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Campi da tennis
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Karaoke
Biliardo
Piscina scoperta
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Colazione in camera
Per soli adulti
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito