Casa Ambar Boutique Hotel Tulum

Excelente servicio, el hotel está hermoso, te dan acceso al otro hotel a la orilla de la playa y aparte al cenote, el dueño tiene 2 hoteles más y te deja usar alberca, playa y cenote. Aparte del trato de su personal mega lindos, siempre atentos a nosotras. Muchas gracias ;)

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

Horrible experience, room has no fan or AC as listed. Lighting was terrible, no water pressure or hot water. The room was incredibly loud until the club next door closed at 3:30am. Might as well have been going to sleep inside the club. Frequent power outages on the property. Dim lighting. One night we returned to the hotel to find the entry lock gate with no one there to let us back in.

If you are looking to stay somewhere inexpensive but walking distance to all the hit restaurants and clubs this is the place to stay at. It doesn’t have a pool or restaurant like some of the hotels in the area. But honestly it’s not needed because once again it’s central to EVERYTHING so if you just looking for a place to sleep at and be out during the day, then this is the place to stay at.

Me and friends were staying in Playa Del Carmen and decided to take an overnight trip to Tulum. We booked Casa Ambar same day and glad we did. Price was great and we knew we were going to be out most of day and night so wasn’t trying to spend a lot. Location was amazing. Walkable to all the spots we were planning to go to. Gonzolo greeted us at checkin and right away gave us recommendations and all we needed to know about this eco friendly hotel. Beach is across the street but you get access through their sister hotel down block and also get access to a Cenote which we didn’t have time to check out as we were there just one night. Also hotel runs solar power and then generator so AC is 9pm-7am but was cool enough with Fan during day. You also can’t use hair dryer or irons. So make sure you like your beach wave hair and clothes are good to wear as is. I loved the authenticness of this hotel as Tulum has been taken over by luxe hotels. We stayed in King suite with Balcony that had jungle views. We saw a family of monkeys pass over the trees which really helped us feel the Tulum vibes. Location was perfect and Gonzalo recommended we go to the Mia Beach Club and it was just the scene we were looking for and only a 5min walk from hotel. Had dinner at Rosa Negra which was across the street as well. Overall we recommend if you are like us and want an Authentic Tulum expierence. Thanks Casa Ambar!

Excelente ubicación y atención del personal, tienen otro hotel que tiene acceso a la playa sin costos extras

The staff was very friendly. I especially want to say thanks to Gonzalo. He was so helpful in getting us from Cozumel to the hotel. He provided the information for taxi and for the ferry. The hotel is in the perfect spot for shopping, dining and having fun. The hotel kept having issues with their power so it kept going out even during the night and it was hot. Having the pool and beach at their sister property was great. It was an easy 20 minute walk.

Casa Ambar is a unique property. We had a jungle facing room, upstairs. It was large and private without having to draw curtains. The room has an eclectic mix of furniture. The bed was quite comfortable. Large open design bathroom. Staff was helpful with all questions. Arley was there at night for security. They have 2 sister hotels. One for laying by the ocean. Other for kayaking a cenote. Their staff treated us great like their own guests.

This boutique hotel is really lovely, decorated like in souther Spain. My room has a very tall ceiling and a big balcony. The shower is probably the biggest I’ve ever seen in this area of Tulum (I changed hotels 4 times in 2 weeks as everywhere was sold out). The bed and pillows are very comfy. The drawback is there is no fridge in the room (there is one in the public kitchen where you can cook). The staff is very friendly and ready to help. Beach towels are provided but there is no free access to the beach (there is a campground hotel right in front where you can pay 200 pesos to go to the beach, other beach clubs require a minimum spend). The hotel is in the epicentre of Tulum’s clubbing scene. Be ready to hear some music day and night, not very loud but the clubs are all nearby.

Hi! It was lovely. I wish they have beach access, besides everuthing was good.

Never clean the room and bad area is not close to the beach

Nice clean and authentic rooms

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

great experience. room was very clean and quiet, except for the local wildlife. it's beautiful traditional architecture with a great courtyard. *air conditioning worked! multiple good food varieties in close proximity. the hotel is located in a shopping district i was out walking the streets around midnight and felt perfectly safe. I will stay at this property again.

Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.

This is one of my worst hotel experiences ever! I can't even call this a hotel, it was a step up from camping. While receptionists were very sweet, communication with the hotel wasvery poor communication. They don't answer the phone, and reply sporadically to whatsapp messages. The property ran out of running water multiple times and they offered no solutions. When it did have water, the water pressure was hardly a trickle. Worst of all was the cleanliness. I requested multiple times for my room to be cleaned only for it to not happen until my last day. Worst of all: the bugs situation! I had bugs literally in the bed biting me! I can see them and when I informed the hotel, they offered no solution or recompense. I even just asked if they can changed the sheets (which they should have when the room was cleaned) and they wouldn't! They offered no bug spray, a bug zapper, nothing! Totally unacceptable. I'm reporting this to Expedia.

I stayed for 2 nights with my partner and paid 400$, it was definitely not worth money. It should be cheaper, I wouldn’t recommend this for any couple vacation. Cons: -there are thousands of mosquitos and other insects and geckos. We got the king size room with jungle view. View is not worth it, its just a jungle and more bugs. No air flow. -room smells like molds, idk what it was but there were dead bugs smashed on the walls and the bed sheets were dirty, there were insects’ wings on the sheet, other bugs ive never seen before, hundreds of mosquitos (i wish i was kidding) flying around, washroom door doesnt close so they come from the drain, you cant open the window cuz more will come in. -air conditioning only works from 9pm-8am. Prepare to be outside other than that, there is no fan. Theres one on the ceiling that swirls around thats it. Its not enough wind. -airport transportation is 250 USD both ways. Do not order it from the hotel, the number of the hotel listed is NOT working and they never picked up the phone -hotel wifi DOES NOT WORK. NO RECEPTION in the hotel either: you need to be ready to have absolutely no reception during the stay- we even had a simcard but it did not work -construction going on site- from the entrance to the side- theyre building another hotel, it will be loud Pro - employees were friendly and super nice! They cleaned well too, and always tried to help the best. It’s just the property and the management, not worth the money.

Very kind and attentionned personal, room always clean ! The view on the ocean and the unique concept of the hotel, wow. Nearby everything with the bike they provide us, overall a very fun trip!! I recommed

Sin aire acondicionada, no ventilador , no agua caliente , la regadera no funciona bien,

Todo excelente y contenta con el servicio de Nemesio el encargado súper atento a las necesidades que se ofrecían. Me gustó mucho solo se batalla un poco con el agua caliente de la regadera pero en relación precio calidad muy bien todo 🙌

great experience. room was very clean and quiet, except for the local wildlife. it's beautiful traditional architecture with a great courtyard. *air conditioning worked! multiple good food varieties in close proximity. the hotel is located in a shopping district i was out walking the streets around midnight and felt perfectly safe. I will stay at this property again.

Horrible experience, room has no fan or AC as listed. Lighting was terrible, no water pressure or hot water. The room was incredibly loud until the club next door closed at 3:30am. Might as well have been going to sleep inside the club. Frequent power outages on the property. Dim lighting. One night we returned to the hotel to find the entry lock gate with no one there to let us back in.

We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

Too close to loud night clubs. On the jungle side

This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!

Casa Ambar is a unique property. We had a jungle facing room, upstairs. It was large and private without having to draw curtains. The room has an eclectic mix of furniture. The bed was quite comfortable. Large open design bathroom. Staff was helpful with all questions. Arley was there at night for security. They have 2 sister hotels. One for laying by the ocean. Other for kayaking a cenote. Their staff treated us great like their own guests.

First room was upstairs using a rickety flight of steps, no AC until 9 pm. We moved to a larger, nicer room on main level & requested a room fan which helped. Good breakfast with incredible mangos. Located close to everything.

This boutique hotel is really lovely, decorated like in souther Spain. My room has a very tall ceiling and a big balcony. The shower is probably the biggest I’ve ever seen in this area of Tulum (I changed hotels 4 times in 2 weeks as everywhere was sold out). The bed and pillows are very comfy. The drawback is there is no fridge in the room (there is one in the public kitchen where you can cook). The staff is very friendly and ready to help. Beach towels are provided but there is no free access to the beach (there is a campground hotel right in front where you can pay 200 pesos to go to the beach, other beach clubs require a minimum spend). The hotel is in the epicentre of Tulum’s clubbing scene. Be ready to hear some music day and night, not very loud but the clubs are all nearby.

I absolutely loved staying here. It’s amazingly quiet, in the jungle and the vibes are so on point and not cheesy like a lot of Tulum. And in the middle of everything. I’ve been to Tulum 15 times and this was probably the best.

We really enjoyed out stay. Large unit, comfy bed, quiet but located in party zone.

Terrible place. Not sure who writes theses reviews but this would never be my recommendation for anything. One step above camping. Thats it. They didn't pick us up at the airport air conditioning turn off before the time which is only on 9pm to 7am no cups. Cant use the water. Toilet dont flush Hair dryer usage not not permitted no towels. No beach not a cooler or one single thing. My camper has more to offer.the location was the only thing worth mentioning. A water jug got broke by total accident and they actually charged us for it. That would be like breaking a glass at a restaurant and they charge you. Than upon check out once again no return to the airport with a attitude of check and negotiate on the street. Nothing like was everything ok. Why because it was horrible. They say the sister hotel which is miles down the road has pool. If thats what you call it. But the same junkie place. But it does have beach access. Thats its savior. So recommending this place that i took others recommending people is a joke. Dont stay here. You will hate your life.

Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!

Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.

Me and friends were staying in Playa Del Carmen and decided to take an overnight trip to Tulum. We booked Casa Ambar same day and glad we did. Price was great and we knew we were going to be out most of day and night so wasn’t trying to spend a lot. Location was amazing. Walkable to all the spots we were planning to go to. Gonzolo greeted us at checkin and right away gave us recommendations and all we needed to know about this eco friendly hotel. Beach is across the street but you get access through their sister hotel down block and also get access to a Cenote which we didn’t have time to check out as we were there just one night. Also hotel runs solar power and then generator so AC is 9pm-7am but was cool enough with Fan during day. You also can’t use hair dryer or irons. So make sure you like your beach wave hair and clothes are good to wear as is. I loved the authenticness of this hotel as Tulum has been taken over by luxe hotels. We stayed in King suite with Balcony that had jungle views. We saw a family of monkeys pass over the trees which really helped us feel the Tulum vibes. Location was perfect and Gonzalo recommended we go to the Mia Beach Club and it was just the scene we were looking for and only a 5min walk from hotel. Had dinner at Rosa Negra which was across the street as well. Overall we recommend if you are like us and want an Authentic Tulum expierence. Thanks Casa Ambar!

This is one of my worst hotel experiences ever! I can't even call this a hotel, it was a step up from camping. While receptionists were very sweet, communication with the hotel wasvery poor communication. They don't answer the phone, and reply sporadically to whatsapp messages. The property ran out of running water multiple times and they offered no solutions. When it did have water, the water pressure was hardly a trickle. Worst of all was the cleanliness. I requested multiple times for my room to be cleaned only for it to not happen until my last day. Worst of all: the bugs situation! I had bugs literally in the bed biting me! I can see them and when I informed the hotel, they offered no solution or recompense. I even just asked if they can changed the sheets (which they should have when the room was cleaned) and they wouldn't! They offered no bug spray, a bug zapper, nothing! Totally unacceptable. I'm reporting this to Expedia.

We booked this hotel for 5 nights but arrived be day late for check in and they gave our room away. No refund. We tried calling them and they never answered their phones. Once we arrived they had no manager on site and they stated they only communicated through wats app. We are extremely disappointed. Lost almost 1k. This is fraud. Extremely dissapointed.

This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!

Casa Ambar is a lovely place to stay with a rustic vibe and lush grounds. The reception is very kind and helpful. Beach is across the street. Cute boutiques and shopping all in the area. Perfect location! Solo female traveler and I felt safe at the property.

Todo excelente y contenta con el servicio de Nemesio el encargado súper atento a las necesidades que se ofrecían. Me gustó mucho solo se batalla un poco con el agua caliente de la regadera pero en relación precio calidad muy bien todo 🙌

En lo personal, no me gustan los conceptos de estos hoteles, sin embargo, la atención del personal y la recomendaciones fueron excepcionales. Si sales a caminar por la noche, todo te queda cerca, lo único que yo mejoraría en el hotel sería espacios para cargar tu celular, toalleros, que por el estilo del hotel no es la prioridad, sin embargo, no puedo hacer un mal comentario, el hotel, ya que lo que está publicado es lo que ofrece, yo tomé este hotel porque era de las pocas habitaciones que estaba disponible en el momento y reservé una hora antes .

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

great experience. room was very clean and quiet, except for the local wildlife. it's beautiful traditional architecture with a great courtyard. *air conditioning worked! multiple good food varieties in close proximity. the hotel is located in a shopping district i was out walking the streets around midnight and felt perfectly safe. I will stay at this property again.

Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!

It is a great hotel while traveling as a couple or with friends. In the heart of the action on Tulum beach.

We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!

Casa Ambar is a lovely place to stay with a rustic vibe and lush grounds. The reception is very kind and helpful. Beach is across the street. Cute boutiques and shopping all in the area. Perfect location! Solo female traveler and I felt safe at the property.

Au centre de la rue des hotels. Beaucoup de Restaurants et bruyant. Avec parking

This boutique hotel is really lovely, decorated like in souther Spain. My room has a very tall ceiling and a big balcony. The shower is probably the biggest I’ve ever seen in this area of Tulum (I changed hotels 4 times in 2 weeks as everywhere was sold out). The bed and pillows are very comfy. The drawback is there is no fridge in the room (there is one in the public kitchen where you can cook). The staff is very friendly and ready to help. Beach towels are provided but there is no free access to the beach (there is a campground hotel right in front where you can pay 200 pesos to go to the beach, other beach clubs require a minimum spend). The hotel is in the epicentre of Tulum’s clubbing scene. Be ready to hear some music day and night, not very loud but the clubs are all nearby.

I absolutely loved staying here. It’s amazingly quiet, in the jungle and the vibes are so on point and not cheesy like a lot of Tulum. And in the middle of everything. I’ve been to Tulum 15 times and this was probably the best.

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

great experience. room was very clean and quiet, except for the local wildlife. it's beautiful traditional architecture with a great courtyard. *air conditioning worked! multiple good food varieties in close proximity. the hotel is located in a shopping district i was out walking the streets around midnight and felt perfectly safe. I will stay at this property again.

Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!

If you are looking to stay somewhere inexpensive but walking distance to all the hit restaurants and clubs this is the place to stay at. It doesn’t have a pool or restaurant like some of the hotels in the area. But honestly it’s not needed because once again it’s central to EVERYTHING so if you just looking for a place to sleep at and be out during the day, then this is the place to stay at.

It is a great hotel while traveling as a couple or with friends. In the heart of the action on Tulum beach.

We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

The staff was very friendly. I especially want to say thanks to Gonzalo. He was so helpful in getting us from Cozumel to the hotel. He provided the information for taxi and for the ferry. The hotel is in the perfect spot for shopping, dining and having fun. The hotel kept having issues with their power so it kept going out even during the night and it was hot. Having the pool and beach at their sister property was great. It was an easy 20 minute walk.

Casa Ambar is a lovely place to stay with a rustic vibe and lush grounds. The reception is very kind and helpful. Beach is across the street. Cute boutiques and shopping all in the area. Perfect location! Solo female traveler and I felt safe at the property.

First room was upstairs using a rickety flight of steps, no AC until 9 pm. We moved to a larger, nicer room on main level & requested a room fan which helped. Good breakfast with incredible mangos. Located close to everything.

I absolutely loved staying here. It’s amazingly quiet, in the jungle and the vibes are so on point and not cheesy like a lot of Tulum. And in the middle of everything. I’ve been to Tulum 15 times and this was probably the best.