Orchid House Tulum Jungle
102 US$
/ noche
Promedio para noviembre
Precios para Orchid House Tulum Jungle
Selecciona fechas para ver precios y disponibilidad
102 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Orchid House Tulum Jungle, los precios por noche son de 84 US$ de media en el mes más barato (junio) y de 165 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 165 US$ |
| febrero | 146 US$ |
| marzo | 135 US$ |
| abril | 130 US$ |
| mayo | 120 US$ |
| junio | 84 US$ |
| julio | 96 US$ |
| agosto | 101 US$ |
| septiembre | 98 US$ |
| octubre | 99 US$ |
| noviembre | 102 US$ |
| diciembre | 136 US$ |
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nov · 102 US$
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Más caro: enero (aprox. 165 US$)
Más barato: junio (aprox. 84 US$)
Acerca de esta propiedad
Disfruta de un día de sol en la playa privada o aprovecha otras instalaciones recreativas, como bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas. En poco...
Servicios
Disfruta de un día de sol en la playa privada o aprovecha otras instalaciones recreativas, como bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas. En pocos minutos estarás relajándote en la playa gracias al servicio de transporte disponible (de pago).
Servicios empresariales
Tendrás tintorería, consigna de equipaje y una caja fuerte en recepción a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento limitado.
Comida
Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. No hay nada mejor para acabar el día que una bebida en el bar o lounge, el bar en la playa o el bar junto a la piscina. Se ofrece un desayuno continental todos los días de 07:30 a 11:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 10 habitaciones con minibar. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Orchid House Tulum Jungle, te encontrarás en una fantástica zona de Tulum (Barrio Zama), estarás a 4 min en coche de Parque Nacional Tulum y a otros 7 min de Ruinas mayas de Tulum. Además, este hotel de lujo se encuentra a 5,1 km de Playa Paraíso y a 6,8 km de Gran Cenote.
Qué hay cerca
Parque del Jaguar(0.7 millas)
Centro comercial Hunab Lifestyle Center(0.8 millas)
Parque Dos Aguas(0.9 millas)
Hospital de Tulum(1.2 millas)
Acceso al Parque Jaguar(1.7 millas)
Mirador Jaguar Tulum(1.8 millas)
Parque Nacional Tulum(1.8 millas)
Centro de salud y bienestar Holistika Art Walk(1.9 millas)
Museo SFER IK(2.3 millas)
Torre de Tulum(2.3 millas)
Cenote Calavera(2.3 millas)
Playa pública Las Palmas(2.7 millas)
Ruinas mayas de Tulum(2.9 millas)
Playa de Tulum(3 millas)
Casa del Cenote(3 millas)
Aeropuerto Internacional de Tulum (TQO)(25.8 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(74.4 millas)
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Aldea Zama Calle Kinich Na, Barrio Zama, Tulum, Tulum, Estado de Quintana Roo, México
Parque del Jaguar (0.7 millas)
Centro comercial Hunab Lifestyle Center (0.8 millas)
Parque Dos Aguas (0.9 millas)
Hospital de Tulum (1.2 millas)
Acceso al Parque Jaguar (1.7 millas)
Mirador Jaguar Tulum (1.8 millas)
Opciones de habitación
10
Orchid Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
377 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación Deluxe, vistas al jardín
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
323 ft²
Zona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Habitación Deluxe doble
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
312 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
31
Villa familiar, 4 habitaciones (Casa Xelva, private pool and jacuzzi)
Detalles de la oferta
6× Camas Dobles Extragrandes
2691 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Garden Suite with Private Bathtub
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPatioPiscina de inmersión
14
Master Luxury Suite with Private Bathtub 2Nd Floor
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
12
Jungle Suite with Private Bathtub
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
26
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, Private Pool)
Detalles de la oferta
1 Cama Doble Extragrande
y 4× Camas Dobles
Capacidad: 8
2583 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina de inmersión
Reseñas de los huéspedes sobre Orchid House Tulum Jungle
8.8
Fabuloso
Basado en 566 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Orchid House Tulum Jungle, los huéspedes elogian constantemente el exuberante entorno selvático, la hermosa arquitectura, el ambiente tranquilo y el personal acogedor, al tiempo que señalan algunos inconvenientes como la distancia a la playa, la conexión Wi-Fi inestable y cargos adicionales que pueden ir sumando.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Orchid House Tulum Jungle, los huéspedes elogian constantemente el exuberante entorno selvático, la hermosa arquitectura, el ambiente tranquilo y el personal acogedor, al tiempo que señalan algunos inconvenientes como la distancia a la playa, la conexión Wi-Fi inestable y cargos adicionales que pueden ir sumando.
Muchos disfrutan de las cálidas piscinas, el bar en la piscina y el restaurante en el lugar, además del acceso a un club de playa asociado. Las habitaciones se sienten como casas en los árboles en la selva, con camas cómodas, duchas grandes y bañeras al aire libre, aunque algunos informan sobre sábanas manchadas, olores a humedad, accesorios anticuados, problemas con la cerradura de la puerta o cortes de agua breves. La ubicación es tranquila y se siente segura, con tiendas y cafeterías cercanas en Aldea Zama. Espere una estancia tranquila y con un diseño vanguardista, en contacto con la naturaleza y el confort, con algunos detalles a tener en cuenta.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes destacan las cálidas piscinas con bar en la piscina, el restaurante en el lugar y el acceso a un club de playa asociado, además de detalles prácticos como alquiler de bicicletas y aparcamiento gratuito. Ocasionalmente se producen cortes de agua o del aire acondicionado, así como obras o mantenimiento en curso.
Reseñas de huéspedes relacionadas
8
Johnny
15 dic 2022
·
Se alojó 3 noches
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 ago 2025
·
Se alojó 4 noches
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
10
Jarred
11 jun 2025
·
Se alojó 4 noches
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Ingrid
18 may 2024
·
Se alojó 7 noches
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
10
Cindy
4 may 2025
·
Se alojó 3 noches
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Carolyn
2 may 2025
·
Se alojó 2 noches
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
10
Deborah
7 feb 2024
·
Se alojó 3 noches
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
8
Carlos
18 feb 2022
·
Se alojó 1 noche
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
6
Michelle
27 mar 2025
·
Se alojó 3 noches
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 ago 2024
·
Se alojó 3 noches
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos describen el hotel y las zonas comunes como muy limpias, pero varias reseñas mencionan sábanas o toallas manchadas, telarañas polvorientas, bañeras exteriores sucias y olores a humedad o moho. La limpieza general parece inconsistente entre las habitaciones y las estancias.
Reseñas de huéspedes relacionadas
10
Neil
17 abr 2025
·
Se alojó 3 noches
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
8
Johnny
15 dic 2022
·
Se alojó 3 noches
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 ago 2025
·
Se alojó 4 noches
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Rameen
2 ene 2025
·
Se alojó 7 noches
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Jeanette Mildred
18 sept 2023
·
Se alojó 2 noches
Very beautiful property. Loved all the plants. Very clean and friendly staff.
Very beautiful property. Loved all the plants. Very clean and friendly staff.
4
Peter
3 abr 2024
·
Se alojó 2 noches
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
10
Alicia carolina
5 ago 2024
·
Se alojó 2 noches
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
6
Michelle
27 mar 2025
·
Se alojó 3 noches
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
10
Cindy
16 may 2024
·
Se alojó 4 noches
Clean, friendly staff, beautiful!
Clean, friendly staff, beautiful!
8
Ayleen
13 may 2024
·
Se alojó 5 noches
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones, inspiradas en la naturaleza, se asemejan a casas en los árboles en la selva, con camas cómodas, duchas grandes y bañeras o piscinas privadas al aire libre, que ofrecen privacidad y tranquilidad. Algunos huéspedes experimentaron accesorios anticuados, temperaturas de ducha inestables, humedad, problemas con la cerradura de la puerta o cortes de agua breves, y la conexión Wi-Fi puede ser poco fiable.
Reseñas de huéspedes relacionadas
10
Neil
17 abr 2025
·
Se alojó 3 noches
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
10
Jackie
15 jul 2024
·
Se alojó 4 noches
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
8
Johnny
15 dic 2022
·
Se alojó 3 noches
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 ago 2025
·
Se alojó 4 noches
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Paula
4 mar 2024
·
Se alojó 5 noches
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
10
Paul
14 may 2024
·
Se alojó 1 noche
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
10
Jimmy
15 dic 2021
·
Se alojó 3 noches
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
8
Rameen
2 ene 2025
·
Se alojó 7 noches
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Sarra
24 nov 2025
·
Se alojó 6 noches
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 feb 2024
·
Se alojó 3 noches
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal recibe elogios generalizados por ser amable, atento y servicial con el registro de entrada, las recomendaciones y la logística. Una minoría informó sobre interacciones lentas o poco comprensivas en la recepción y confusión o frustración con los cargos adicionales o las propinas.
Reseñas de huéspedes relacionadas
8
Ahmad
17 nov 2025
·
Se alojó 5 noches
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
10
Terrance
30 may 2025
·
Se alojó 3 noches
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
10
Jessica
21 feb 2025
·
Se alojó 2 noches
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
10
Zlatka
21 sept 2023
·
Se alojó 1 noche
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
10
Jasmine
3 jul 2024
·
Se alojó 1 noche
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
10
Cindy
4 may 2025
·
Se alojó 3 noches
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
6
Jessica
25 feb 2025
·
Se alojó 1 noche
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
8
Jesus
20 ago 2024
·
Se alojó 3 noches
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
2
Christopher
31 jul 2024
·
Se alojó 2 noches
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
10
Rachel
21 jun 2024
·
Se alojó 5 noches
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en la tranquila y segura Aldea Zama, cerca de mercados y cafeterías; una buena base para una estancia relajada. Llegar a la playa o a la Zona Hotelera suele requerir bicicleta, coche o taxi, y algunos encontraron los taxis caros.
Reseñas de huéspedes relacionadas
10
Irina
9 abr 2025
·
Se alojó 4 noches
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
10
Jimmy
15 dic 2021
·
Se alojó 3 noches
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
10
Yuliya
12 feb 2024
·
Se alojó 3 noches
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
8
Francine
3 jun 2024
·
Se alojó 5 noches
Too far from beaches. Taxi service in area too expensive.
Too far from beaches. Taxi service in area too expensive.
10
Aditi
21 feb 2024
·
Se alojó 2 noches
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
Cindy
4 may 2025
·
Se alojó 3 noches
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Sarra
24 nov 2025
·
Se alojó 6 noches
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
6
Michelle
27 mar 2025
·
Se alojó 3 noches
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 ago 2024
·
Se alojó 3 noches
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
8
Ayleen
13 may 2024
·
Se alojó 5 noches
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El restaurante y el bar de la piscina reciben grandes elogios por la deliciosa comida y las excelentes bebidas; el desayuno continental es apreciado, aunque ligero. Algunos huéspedes consideraron que los precios y los suplementos eran altos o confusos.
Reseñas de huéspedes relacionadas
8
chris
28 ene 2024
·
Se alojó 5 noches
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
10
Nazim
4 may 2025
·
Se alojó 3 noches
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
10
Jarred
11 jun 2025
·
Se alojó 4 noches
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Yuliya
12 feb 2024
·
Se alojó 3 noches
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
10
Aditi
21 feb 2024
·
Se alojó 2 noches
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
colleen
18 abr 2024
·
Se alojó 3 noches
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
10
Dominic
20 mar 2022
·
Se alojó 1 noche
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
10
Sarra
24 nov 2025
·
Se alojó 6 noches
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 feb 2024
·
Se alojó 3 noches
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
10
LORENA
19 feb 2024
·
Se alojó 1 noche
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Carlos
18 feb 2022
·
Se alojó 1 noche
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
10
William
13 mar 2023
·
Se alojó 4 noches
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
10
Andrea
21 feb 2023
·
Se alojó 2 noches
The experience of stepping into the hotel was like walking into a jungle, but with all of the comforts of home. Every space was thoughtfully crafted, the staff were very kind and helpful, and our stay was perfectly relaxing.
The experience of stepping into the hotel was like walking into a jungle, but with all of the comforts of home. Every space was thoughtfully crafted, the staff were very kind and helpful, and our stay was perfectly relaxing.
10
saghi
9 feb 2022
·
Se alojó 3 noches
We loved our stay at Orchid house. There was a problem with a booking ( hotels.com ‘s fault) but the staff handled it for us. The hotel itself is beautiful with an amazing jungle vibe. The staff specifically our bartender were extremely nice. We had the room with a tub in the balcony and it was really nice. I would definitely recommend if you are looking for a great romantic stay.
We loved our stay at Orchid house. There was a problem with a booking ( hotels.com ‘s fault) but the staff handled it for us. The hotel itself is beautiful with an amazing jungle vibe. The staff specifically our bartender were extremely nice. We had the room with a tub in the balcony and it was really nice. I would definitely recommend if you are looking for a great romantic stay.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 196.90312438034059USD
- 2026-11-03: 196.90312438034059USD
- 2026-11-04: 196.90312438034059USD
- 2026-11-05: 203.17962715591432USD
- 2026-11-06: 203.17962715591432USD
- 2026-11-07: 198.81873918594363USD
- 2026-11-08: 203.17962715591432USD
- 2026-11-09: 201.13105136901856USD
- 2026-11-10: 235.8191832121277USD
- 2026-11-11: 235.8191832121277USD
- 2026-11-12: 235.8191832121277USD
- 2026-11-13: 235.8191832121277USD
- 2026-11-14: 235.8191832121277USD
- 2026-11-15: 235.8191832121277USD
- 2026-11-16: 235.8191832121277USD
- 2026-11-17: 235.8191832121277USD
- 2026-11-18: 235.8191832121277USD
- 2026-11-19: 235.8191832121277USD
- 2026-11-20: 235.8191832121277USD
- 2026-11-21: 235.8191832121277USD
- 2026-11-22: 235.8191832121277USD
- 2026-11-23: 235.8191832121277USD
- 2026-11-24: 235.8191832121277USD
- 2026-11-25: 235.8191832121277USD
- 2026-11-26: 235.8191832121277USD
- 2026-11-27: 235.8191832121277USD
- 2026-11-28: 235.8191832121277USD
- 2026-11-29: 252.57192536026002USD
- 2026-11-30: 252.57192536026002USD
- 2026-12-01: 252.57192536026002USD
- 2026-12-02: 205.69147472198486USD
- 2026-12-03: 205.7351860501099USD
- 2026-12-04: 205.7351860501099USD
- 2026-12-05: 205.7351860501099USD
- 2026-12-06: 192.3372200366211USD
- 2026-12-07: 192.3372200366211USD
- 2026-12-08: 192.3372200366211USD
- 2026-12-09: 192.3372200366211USD
- 2026-12-10: 192.3372200366211USD
- 2026-12-11: 192.3372200366211USD
- 2026-12-12: 192.3372200366211USD
- 2026-12-13: 192.3372200366211USD
- 2026-12-14: 192.3372200366211USD
- 2026-12-15: 192.3372200366211USD
- 2026-12-16: 192.3372200366211USD
- 2026-12-17: 192.3372200366211USD
- 2026-12-18: 192.3372200366211USD
- 2026-12-19: 192.3372200366211USD
- 2026-12-20: 192.3372200366211USD
- 2026-12-21: 416.2576845657349USD
- 2026-12-22: 416.2576845657349USD
- 2026-12-23: NO DATA
- 2026-12-24: 416.2576845657349USD
- 2026-12-25: 416.2576845657349USD
- 2026-12-26: 416.2576845657349USD
- 2026-12-27: 416.2576845657349USD
- 2026-12-28: 416.2576845657349USD
- 2026-12-29: 416.2576845657349USD
- 2026-12-30: 416.2576845657349USD
- 2026-12-31: 416.2576845657349USD
- 2027-01-01: 416.2576845657349USD
- 2027-01-02: NO DATA
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. La recepción está abierta todos los días de 07:00 a 23:00. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Desayuno continental: entre 30 y 60 USD por adulto; entre 30 y 60 USD por menor (precio aproximado)
- Transporte al aeropuerto: 240 USD por vehículo (ida y vuelta, máximo 4 personas)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Caja fuerte
Alquiler de bicicletas
Registros de entrada y salida exprés
Autoservicio de lavandería
Concierge Services
Actividades
Piscina
Jardín
Buceo
Pesca
Canoas
Piscina al aire libre
Música en directo
Bicycle Tour Information
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Bar en la piscina
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Snack Bar/Deli
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito