Orchid House Tulum Jungle
US$ 122
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 122
/noite
Média para setembro
Preços médios mensais
Em Orchid House Tulum Jungle, o preço por noite é, em média, US$ 84 no mês mais barato (junho) e US$ 165 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 165 |
| fevereiro | US$ 146 |
| março | US$ 135 |
| abril | US$ 130 |
| maio | US$ 120 |
| junho | US$ 84 |
| julho | US$ 96 |
| agosto | US$ 101 |
| setembro | US$ 122 |
| outubro | US$ 99 |
| novembro | US$ 102 |
| dezembro | US$ 136 |
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set. · US$ 122
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Mais caro: janeiro (aprox. US$ 165)
Mais barato: junho (aprox. US$ 84)
Sobre este alojamento
Aprecie a beleza do areal e aproveite para dar uns mergulhos na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviço...
Comodidades
Aprecie a beleza do areal e aproveite para dar uns mergulhos na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo aluguer de bicicletas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviços para casamentos. O sol e as ondas ficam a uma curta viagem de autocarro, disponibilizado pelo hotel.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, armazenamento de bagagem e um cofre na receção. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.
Restaurante
Para acabar o dia da melhor forma, tome um copo e relaxe no bar/lounge, no bar de praia ou no bar junto à piscina. O hotel serve pequenos-almoços continentais diariamente entre as 7:30 e as 11:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 10 quartos com um minibar. Mantenha-se em contacto graças à internet sem fios. As casas de banho têm um polibã com um chuveiro fixo e secadores de cabelo. As comodidades incluem ainda cofres e cafeteiras/bules. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia Orchid House Tulum Jungle em Tulum (Zamá), ficará a 4 minuto(s) de carro de Parque Nacional de Tulum e a 7 minuto(s) de Ruínas Maias de Tulum. Este hotel de luxo está a 5,1 km (3,2 mi) de Playa Paraiso e a 6,8 km (4,2 mi) de Gran Cenote.
O que há nas proximidades
Parque Jaguar(0.7 milhas)
Centro de Estilo de Vida Hunab(0.8 milhas)
Parque Dos Aguas(0.9 milhas)
Hospital de Tulum(1.2 milhas)
Entrada do Parque Jaguar(1.7 milhas)
Mirante do Jaguar Tulum(1.8 milhas)
Parque Nacional de Tulum(1.8 milhas)
Caminhada de Arte Holistika(1.9 milhas)
Cenote Calavera(2.3 milhas)
SFER IK(2.3 milhas)
Torre de Tulum(2.3 milhas)
Cenote Calavera(2.3 milhas)
Playa de Aceso Libre Las Palmas(2.7 milhas)
Ruínas Maias de Tulum(2.9 milhas)
Playa de Tulum(3 milhas)
Aeroporto Internacional de Tulum (TQO)(25.8 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(74.4 milhas)
Estacionamento
Serviço de lavandaria
Cofre
Praia privada
Jardim
Pesca
Localização
Aldea Zama, Calle Kinich Na, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Parque Jaguar (0.7 milhas)
Centro de Estilo de Vida Hunab (0.8 milhas)
Parque Dos Aguas (0.9 milhas)
Hospital de Tulum (1.2 milhas)
Entrada do Parque Jaguar (1.7 milhas)
Mirante do Jaguar Tulum (1.8 milhas)
Opções de quartos
10
Orchid Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
377 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
31
Villa Familiar, 4 quartos (Casa Xelva, private pool and jacuzzi)
Detalhes do quarto
6× Camas De Casal Extragrandes
2691 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
8
Quarto Deluxe, vista para o jardim
Detalhes do quarto
2 Camas De Casal
Dormidas 2
323 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
312 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
14
Master Luxury Suite w/private bathtub 2nd Floor
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
377 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina de mergulho
14
Garden Suite w/private bathtub
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privadaPátioPiscina de mergulho
12
Jungle Suite w/private bathtub
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina de mergulho
26
Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)
Detalhes do quarto
1 Cama De Casal Extragrande
e 4× Camas De Casal
Dormidas 8
2583 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)CozinhaPiscina de mergulho
Avaliações dos hóspedes
8.8
Fabuloso
Com base em 566 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Orchid House Tulum Jungle, os hóspedes elogiam consistentemente o ambiente exuberante na selva, a bela arquitetura, a atmosfera tranquila e a equipe acolhedora, ao mesmo tempo em que observam alguns contratempos, como a distância da praia, o Wi-Fi instável e taxas extras que podem somar.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Orchid House Tulum Jungle, os hóspedes elogiam consistentemente o ambiente exuberante na selva, a bela arquitetura, a atmosfera tranquila e a equipe acolhedora, ao mesmo tempo em que observam alguns contratempos, como a distância da praia, o Wi-Fi instável e taxas extras que podem somar.
Muitos apreciam as piscinas aquecidas, o bar molhado e o restaurante no local, além do acesso a um clube de praia parceiro. Os quartos parecem casas na árvore na selva, com camas confortáveis, chuveiros espaçosos e banheiras ao ar livre, embora alguns relatem roupas de cama manchadas, cheiro de umidade, instalações antigas, problemas com as fechaduras das portas ou interrupções momentâneas no fornecimento de água. A localização é tranquila e segura, com lojas e cafés próximos em Aldea Zama. Espere uma estadia tranquila e com design inovador, em contato com a natureza e o conforto, com alguns imprevistos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes destacam as piscinas aquecidas com bar molhado, o restaurante no local e o acesso a um clube de praia parceiro, além de detalhes práticos como aluguel de bicicletas e estacionamento gratuito. Ocasionalmente, há problemas como interrupções no fornecimento de água ou ar condicionado, e alguma construção ou manutenção em andamento.
Avaliações dos hóspedes relacionadas
8
Johnny
15 de dez. de 2022
·
A estadia foi de 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
A estadia foi de 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
10
Jarred
11 de jun. de 2025
·
A estadia foi de 4 noites
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Ingrid
18 de mai. de 2024
·
A estadia foi de 7 noites
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
Beautiful hotel in the jungle! You could rent scooters and bikes. Loved the vibe ans the fact you could use the sister hotel’s Beach Club for free. The staff is very helpful.
10
Cindy
4 de mai. de 2025
·
A estadia foi de 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Carolyn
2 de mai. de 2025
·
A estadia foi de 2 noites
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
10
Deborah
7 de fev. de 2024
·
A estadia foi de 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
8
Carlos
18 de fev. de 2022
·
A estadia foi de 1 noite
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
A favor. Lugar muy bonito. Ideal para descansar. Instalaciones limpias y personal amable. A 10 minutos en carro , hay un club de playa que puedes visitar y no te cobran más que puro consumo. Contra. Llegando te hacen un cargo de garantía que es más del costo de una noche de estancia. En la mañana amanecimos sin agua y fue un problema utilizar el sanitario. Todo lo qué hay dentro de la habitación tiene costo. Cuidado con eso. Los precios en el club de playa y comidas del hotel. Son altos
6
Michelle
27 de mar. de 2025
·
A estadia foi de 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 de ago. de 2024
·
A estadia foi de 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos descrevem o hotel e as áreas comuns como muito limpos, mas várias avaliações mencionam roupas de cama ou toalhas manchadas, teias de aranha empoeiradas, banheiras externas sujas e cheiros de umidade ou mofo. A limpeza geral parece inconsistente entre os quartos e as estadias.
Avaliações dos hóspedes relacionadas
10
Neil
17 de abr. de 2025
·
A estadia foi de 3 noites
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
8
Johnny
15 de dez. de 2022
·
A estadia foi de 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
A estadia foi de 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Rameen
2 de jan. de 2025
·
A estadia foi de 7 noites
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Jeanette Mildred
18 de set. de 2023
·
A estadia foi de 2 noites
Very beautiful property. Loved all the plants. Very clean and friendly staff.
Very beautiful property. Loved all the plants. Very clean and friendly staff.
4
Peter
3 de abr. de 2024
·
A estadia foi de 2 noites
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
10
Alicia carolina
5 de ago. de 2024
·
A estadia foi de 2 noites
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
Increiblemente limpió y te sientes en un ambiente muy tranquilo y relajado. Envuelto en la selva y con todos los servicios. Las albercas increibles con agua templada. Definitivamente regresare.
6
Michelle
27 de mar. de 2025
·
A estadia foi de 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
10
Cindy
16 de mai. de 2024
·
A estadia foi de 4 noites
Clean, friendly staff, beautiful!
Clean, friendly staff, beautiful!
8
Ayleen
13 de mai. de 2024
·
A estadia foi de 5 noites
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos, inspirados na natureza, parecem casas na árvore na selva, com camas confortáveis, chuveiros espaçosos e banheiras ou piscinas pluviais ao ar livre, oferecendo privacidade e tranquilidade. Alguns hóspedes experimentaram instalações antigas, temperatura do chuveiro instável, umidade, problemas com as fechaduras das portas ou interrupções momentâneas no fornecimento de água, e o Wi-Fi pode ser instável.
Avaliações dos hóspedes relacionadas
10
Neil
17 de abr. de 2025
·
A estadia foi de 3 noites
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
10
Jackie
15 de jul. de 2024
·
A estadia foi de 4 noites
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
This was an amazing experience- truly unique. Our room was like a fantastic tree house. The bedding was lush and so comfortable. All of the staff were so accommodating and truly welcoming.
8
Johnny
15 de dez. de 2022
·
A estadia foi de 3 noites
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
Cute boutique hotel. Suite was beautiful. Hotel could use newer sheets. Stain on them. Even when they swapped them every day, still had different stain. Smelled clean. Maids even folded and organized our things one day. Extra bed comforters was rip/torn. Water wasn’t really hot. Toilet wasn’t flushing properly. Unfortunately for us they was doing construction right above us during our stay. They was fixing roof top eating. Food was ok. Massages were good. Staff was extremely nice and helpful. Little confusing driving in and out. Wrong turn and you hit dirt roads. Amazing Japanese restaurant .3 miles away walking distance. many eating area close by. Downtown Main Street was close. Close to beach. Would recommend. Overall decent for price we paid. Few Better spots close by. More expensive. Suite worth upgrade
8
Marienny
31 de ago. de 2025
·
A estadia foi de 4 noites
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
8
Paula
4 de mar. de 2024
·
A estadia foi de 5 noites
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
We had a fantastic time at the Orchid Jungle. It's a stunning and unique hotel that we really enjoyed. However we were a little disappointed with the quality of the room, old taps and sinks and shower, the room felt a little tired. It was clean though just needs a little bit of updating! The price was fair! It's located in the new area of Tulum, which is very safe but at the time that we were there the area was under construction and a little hard to navigate (no street lights etc) and incredibly expensive restaurants. We'd recommend to go to the downtown area for food. What was amazing though was that you get free access to the Orchid Beach House which was stunning! Overall a solid four stars, we would come back!!! Thank you for a wonderful time. The staff is also very sweet and helpful.
10
Paul
14 de mai. de 2024
·
A estadia foi de 1 noite
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
Unique garden hotel in a rainforest setting. Rooms are very comfortable and calming. The shower was great and the outdoor area had a private bath/mini pool, which we unfortunately didn't get to use. Food in the restaurant was very good as was the service.
10
Jimmy
15 de dez. de 2021
·
A estadia foi de 3 noites
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
8
Rameen
2 de jan. de 2025
·
A estadia foi de 7 noites
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
The hotel itself was beautiful, felt like I was living in the jungle. The pool was also clean and heated. The staff was very responsive over text, I think they could be a little more enthusiastic in person tho. The room was nice too, the bed was comfortable, the shower was nice, and we had a nice outdoor seating area with a tub. Unfortunately, the bedding and towels had stains. Every day when we asked for housekeeping the bed was made but sheets were not changed and we continued to sleep in stained sheets we had been using since we got there. We did at one point also stopped getting running water but that was fixed by the time we got back at night. One sliding door in the bathroom which led outside did not lock and when we asked the front desk guy about getting that fixed nothing was done about it. Lots of reviews said the beach club was also included for free (which i also confirmed on text) but unfortunately we had horrible experiences at orchid beach Tulum as they incorrectly told us we had to reserve and have a minimum spend of $1000 pesos to use the area. Servers Jonathan and Nelson were horrible at the beach club. Roger and the manager were nice. Overall id give this place an okay rating. Beautiful but wouldn't stay again. I wouldn't say this lives up to a 5 star hotel standard.
10
Sarra
24 de nov. de 2025
·
A estadia foi de 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 de fev. de 2024
·
A estadia foi de 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por sua simpatia, atenção e prestatividade no check-in, recomendações e logística. Uma minoria relatou interações lentas ou pouco empáticas na recepção e confusão ou frustração com taxas extras ou gorjetas.
Avaliações dos hóspedes relacionadas
8
Ahmad
17 de nov. de 2025
·
A estadia foi de 5 noites
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
10
Terrance
30 de mai. de 2025
·
A estadia foi de 3 noites
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
10
Jessica
21 de fev. de 2025
·
A estadia foi de 2 noites
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
10
Zlatka
21 de set. de 2023
·
A estadia foi de 1 noite
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
The Hotel was very beautiful and clean, we were already staying at a hotel but decided to book one night at Orchid House to relax with an extra vibe. And it had the most beautiful and relaxing vibe, I believe the hotel has only 12 rooms, which made it even better and very quiet. It felt as if we were the only ones there in the middle of the jungle. The check in was very professional and welcoming, we were served with drinks the moment we set down to check in. Staff was very nice and answered any questions we had! After check in was completed we were taken to our room and shown all the room functions. Even tho it was only one night but it made us feel so comfortable and relaxed! Because we had to rush the next morning and couldn’t stay for Brunch they still took us up too to the Nest and allowed us to take photos. Check out was just as professional and kind as check in. The staff was super kind and friendly. Would highly recommend this place and stay there again! Love 💙
10
Jasmine
3 de jul. de 2024
·
A estadia foi de 1 noite
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
The hotel was Great. They stayed in contact with me, we set up transportation from the airport to the hotel. Everyone was so friendly and welcoming. The hotel upgraded my room because i traveled to Tulum to celebrate my Fiancé birthday. We got welcomed with drinks and the best hospitality. I wish I stayed longer with them!
10
Cindy
4 de mai. de 2025
·
A estadia foi de 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
6
Jessica
25 de fev. de 2025
·
A estadia foi de 1 noite
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
8
Jesus
20 de ago. de 2024
·
A estadia foi de 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
2
Christopher
31 de jul. de 2024
·
A estadia foi de 2 noites
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
I do not recommend. I booked a two night stay and thankfully It was only for two nights. I was blind sided at check in where I was completely disrespected by management and employees as a guest/customer traveling from the U.S. unfortunately customer service does not go far at this place or in Mexico as they seek to take advantage of foreign travelers. Their policies are hidden and confusing, falsely advertised and expect to pay more fees on arrival. They then proceeded to tell me my room is no longer available due to an “issue” with the room. They said I would need to pay for two separate rooms at this point and I had already paid nearly 500$ for the master suite which I would no longer get to experience. The manager had no respect and rolled her eyes at us. It’s slow season for them and they clearly are trying to make any amount of money they can. They charge you for using anything in the room, absolute joke. They hold 55$ per night on your card for “security” on top of all the non sense fees and charges they already tac on. The reviews online are misleading. Terrible management, terrible ownership. Disgrace. I would never return to this place or Tulum in that fact. Overpriced for low quality experiences. The management at this place would not even be considerate and coming to an agreement to resolve my issues. They are super unprofessional. The place is not even nice lol, my bed was dirty had holes/ brown stains, such a joke. Toilets smelt awful, hot water barely worked.
10
Rachel
21 de jun. de 2024
·
A estadia foi de 5 noites
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
We loved our stay at Orchid House! The hotel experience was amazing, we felt like we were in the middle of a jungle treehouse. The restaurant on site was a great perk and had delicious food. The staff was so friendly and helpful with getting us taxis and answering all of our questions. Would definitely stay here again!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em Aldea Zama, uma área tranquila e segura, perto de mercados e cafés; uma boa base para uma estadia relaxante. Atingir a praia ou a Zona Hoteleira geralmente requer bicicleta, carro ou táxi, e alguns acharam os táxis caros.
Avaliações dos hóspedes relacionadas
10
Irina
9 de abr. de 2025
·
A estadia foi de 4 noites
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
10
Jimmy
15 de dez. de 2021
·
A estadia foi de 3 noites
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
The hotel is beautiful with the typical Tulum concrete, wood, and vegetation architectural style. The rooms are clean and have so much character. The hotel is very modern looking and the staff are very friendly. We were received by Frank on our first night and he went above and beyond to make our stay more enjoyable. The hotel is also located in a great area of Tulum where we felt very safe and close to the beach and restaurant/bar area.
10
Yuliya
12 de fev. de 2024
·
A estadia foi de 3 noites
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
8
Francine
3 de jun. de 2024
·
A estadia foi de 5 noites
Too far from beaches. Taxi service in area too expensive.
Too far from beaches. Taxi service in area too expensive.
10
Aditi
21 de fev. de 2024
·
A estadia foi de 2 noites
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
Cindy
4 de mai. de 2025
·
A estadia foi de 3 noites
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
10
Sarra
24 de nov. de 2025
·
A estadia foi de 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
6
Michelle
27 de mar. de 2025
·
A estadia foi de 3 noites
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
8
Jesus
20 de ago. de 2024
·
A estadia foi de 3 noites
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
The property was beautiful, however the air conditioner was out when we first booked in the room. The staff was excellent (only the ladies, the men were a little rude). Very quiet place for me and my husband to enjoy our honeymoon and away from the party scene. If planning to stay here please know that this hotel is not to close to the party life and is more of a quiet place to enjoy and stay.
8
Ayleen
13 de mai. de 2024
·
A estadia foi de 5 noites
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O restaurante no local e o bar da piscina recebem muitos elogios pela comida saborosa e ótimas bebidas; o café da manhã continental é apreciado, mas leve. Alguns hóspedes sentiram que os preços e os adicionais eram altos ou confusos.
Avaliações dos hóspedes relacionadas
8
chris
28 de jan. de 2024
·
A estadia foi de 5 noites
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
10
Nazim
4 de mai. de 2025
·
A estadia foi de 3 noites
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
10
Jarred
11 de jun. de 2025
·
A estadia foi de 4 noites
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
10
Yuliya
12 de fev. de 2024
·
A estadia foi de 3 noites
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
10
Aditi
21 de fev. de 2024
·
A estadia foi de 2 noites
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
10
colleen
18 de abr. de 2024
·
A estadia foi de 3 noites
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
10
Dominic
20 de mar. de 2022
·
A estadia foi de 1 noite
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
We absolutely loved our stay at Orchid House. The architectural design of the hotel was amazing incorporating its natural surroundings into the design. A hidden paradise nestled amongst the trees. The pool bar on the first floor was was an experience in itself and the staff at the hotel were really friendly and helpful. The food was outstanding in both presentation and taste. We wouldn't hesitate to visit Orchid House again.
10
Sarra
24 de nov. de 2025
·
A estadia foi de 6 noites
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
10
Deborah
7 de fev. de 2024
·
A estadia foi de 3 noites
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
10
LORENA
19 de fev. de 2024
·
A estadia foi de 1 noite
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Walter
26 de jan. de 2025
·
A estadia foi de 2 noites
Bom para quem gosta de ficar na Aldeia Zama e não na praia, e sem gastar muito.
Bom para quem gosta de ficar na Aldeia Zama e não na praia, e sem gastar muito.
10
Felipe
4 de jan. de 2022
·
A estadia foi de 1 noite
Hotel aconchegante e muito bonito, porém nosso quarto cheirava mal (dava pra sentir que vinha do ralo da pia do banheiro)
Hotel aconchegante e muito bonito, porém nosso quarto cheirava mal (dava pra sentir que vinha do ralo da pia do banheiro)
10
Chris
24 de jul. de 2026
·
A estadia foi de 6 noites
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
6
Deep
18 de mai. de 2026
·
A estadia foi de 6 noites
Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me.
Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me.
10
Marissa
23 de abr. de 2026
·
A estadia foi de 7 noites
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
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outubro 2026
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Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-17: 128.62918051094056USD
- 2026-09-18: 128.62918051094056USD
- 2026-09-19: 127.98295756072997USD
- 2026-09-20: 128.62918051094056USD
- 2026-09-21: 127.98295756072997USD
- 2026-09-22: 127.98295756072997USD
- 2026-09-23: 127.98295756072997USD
- 2026-09-24: 127.98295756072997USD
- 2026-09-25: 125.81902473884583USD
- 2026-09-26: 133.27743209701538USD
- 2026-09-27: 133.27743209701538USD
- 2026-09-28: 133.27743209701538USD
- 2026-09-29: 132.88764585170745USD
- 2026-09-30: 140.41950237510682USD
- 2026-10-01: 170.77119337005615USD
- 2026-10-02: 170.89355314155577USD
- 2026-10-03: 170.89355314155577USD
- 2026-10-04: 170.89355314155577USD
- 2026-10-05: 170.89355314155577USD
- 2026-10-06: 170.77119337005615USD
- 2026-10-07: 170.89355314155577USD
- 2026-10-08: 170.89355314155577USD
- 2026-10-09: 170.89355314155577USD
- 2026-10-10: 170.89355314155577USD
- 2026-10-11: 170.89355314155577USD
- 2026-10-12: 170.89355314155577USD
- 2026-10-13: 170.89355314155577USD
- 2026-10-14: 170.89355314155577USD
- 2026-10-15: 170.89355314155577USD
- 2026-10-16: 181.45997932250975USD
- 2026-10-17: 154.95812531524658USD
- 2026-10-18: 149.18649849998474USD
- 2026-10-19: 149.18649849998474USD
- 2026-10-20: 154.95812531524658USD
- 2026-10-21: 155.5383745969391USD
- 2026-10-22: 179.86912701759337USD
- 2026-10-23: 179.86912701759337USD
- 2026-10-24: 179.86912701759337USD
- 2026-10-25: 179.7309924581909USD
- 2026-10-26: 154.95812531524658USD
- 2026-10-27: 154.95812531524658USD
- 2026-10-28: 155.566891907959USD
- 2026-10-29: 154.95812531524658USD
- 2026-10-30: 155.64580090255737USD
- 2026-10-31: 154.95812531524658USD
- 2026-11-01: 200.06101328109742USD
- 2026-11-02: 209.42228072135924USD
- 2026-11-03: 210.49621075424193USD
- 2026-11-04: 201.18507208442688USD
- 2026-11-05: 209.42228072135924USD
- 2026-11-06: 200.06101328109742USD
- 2026-11-07: 208.22125848060608USD
- 2026-11-08: 200.06101328109742USD
- 2026-11-09: 200.06101328109742USD
- 2026-11-10: 200.82840412994383USD
- 2026-11-11: 200.06101328109742USD
- 2026-11-12: 239.5111812773895USD
- 2026-11-13: 238.38712247406005USD
- 2026-11-14: 238.38712247406005USD
- 2026-11-15: 245.05368806213377USD
- 2026-11-16: 225.763085541687USD
- 2026-11-17: 219.22406787757873USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. A receção está aberta diariamente das 7:00 às 23:00. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Tarifa de pequeno-almoço continental: de 30 USD a 60 USD por adulto e de 30 USD a 60 USD por criança (valores aproximados)
- Taxa de transporte de/para o aeroporto: 240 USD por veículo (ida e volta, ocupação máxima de 4) pessoas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Concierge Services
Front Desk (limited hours)
Private Picnics
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Well-Lit Path to Entrance
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Praia privada
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Upper Floors (Stairs Only)
Not Wheelchair Accessible
Estacionamento
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Estacionamento gratuito
Airport Transportation
Airport Transportation (surcharge)
Beach Shuttle (surcharge)
Parking (Limited)
Internet
Wi-fi gratuito