SpringHill Suites by Marriott Chester
From
$141
/ night
Select dates to see prices and availability
From
$141
/ night
About this property
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access and a television in a common area.
Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily.
Rooms
Make yourself at home in one of the 122 guestrooms, featuring kitchenettes. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Location
Located in Chester, SpringHill Suites Chester is in the business district, within a 5-minute drive of Parker's Battery Park and The Lazy Daisy. This hotel is 16.2 mi (26.1 km) from Broad Street and 2.6 mi (4.1 km) from Perkinson Center for the Arts Foundation.
What's nearby
Parker's Battery Park(1.2 miles)
The Lazy Daisy(2.5 miles)
Perkinson Center for the Arts Foundation(2.6 miles)
James River(3.8 miles)
Point of Rocks Park(5 miles)
Henricus Historical Park(5.1 miles)
Dutch Gap Conservation Area(5.2 miles)
Iron Bridge Sports Park(5.7 miles)
Swift Creek Mill Theatre(6 miles)
Cultural Center of India(6 miles)
Castlewood(6.8 miles)
Chesterfield Historical Society of Virginia(6.8 miles)
Magnolia Grange(7.2 miles)
Hopewell City Marina(8.2 miles)
John Randolph Medical Center(8.3 miles)
The nearest major airport is Richmond Intl. Airport (RIC)(16 miles)
Swimming pool
Pool Indoor
Non-Smoking Rooms
Family Room
24-Hour Front Desk
Fitness Center (nearby)
Location
12301 Redwater Creek Road, Chester, Virginia, United States of America
Parker's Battery Park (1.2 miles)
The Lazy Daisy (2.5 miles)
Perkinson Center for the Arts Foundation (2.6 miles)
James River (3.8 miles)
Point of Rocks Park (5 miles)
Henricus Historical Park (5.1 miles)
Room options
10
Suite, Multiple Beds, Hearing Accessible
Room details
2 Queen Beds
and 1 Trundle Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
9
Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)
Room details
1 King Bed
and 1 Trundle Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
10
Suite, Multiple Beds
Room details
1 King Bed
and 1 Trundle Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.7
Fabulous
Based on 894 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, SpringHill Suites by Marriott Chester stands out for friendly staff, roomy suites, and a convenient location near I-95 and dining, while experiences differ on noise levels and some maintenance details.
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What guests think
Across recent reviews, SpringHill Suites by Marriott Chester stands out for friendly staff, roomy suites, and a convenient location near I-95 and dining, while experiences differ on noise levels and some maintenance details.
Many guests find spaces clean and modern, but others report inconsistent housekeeping and occasional odors or stained furnishings. Breakfast ranges from great and plentiful to limited or poorly replenished, and the small indoor pool and lobby bar draw mixed reactions. Expect a convenient stop with roomy suites, but be prepared for variability in upkeep and some design quirks.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a small indoor pool and a lobby bar; the gym is mentioned positively. Some guests cite pool size or temperature, elevator issues, confusing access, and limited parking during events.
Related guest reviews
10
Jeremy
Dec 23, 2025
·
Stayed 2 nights
We enjoyed how quiet our stay seemed to be. The room was comfortable and setup in a way which was great for our family of 6. The breakfast was wonderful and it was nice to have an indoor pool option to enjoy. We did wish that the bathroom door had a lock on it- as the sliding door made it easy to be interrupted by younger ones and the pool temperature was extremely cold though our kids still seemed to enjoy it. The staff was extremely welcoming and friendly.
We enjoyed how quiet our stay seemed to be. The room was comfortable and setup in a way which was great for our family of 6. The breakfast was wonderful and it was nice to have an indoor pool option to enjoy. We did wish that the bathroom door had a lock on it- as the sliding door made it easy to be interrupted by younger ones and the pool temperature was extremely cold though our kids still seemed to enjoy it. The staff was extremely welcoming and friendly.
8
Jennifer
Jun 18, 2025
·
Stayed 3 nights
Nicer than some…. Room got a musty smell very quickly… pool tiny for such a big hotel.
Nicer than some…. Room got a musty smell very quickly… pool tiny for such a big hotel.
10
Xzavier
Jan 26, 2025
·
Stayed 2 nights
Nice property. Kinda hard to get to during rush hour because it’s tucked away behind other hotels so the road is easy to miss to get to it. But other than that. Staff was really nice and friendly. Nice little bar in the lobby as well.
Nice property. Kinda hard to get to during rush hour because it’s tucked away behind other hotels so the road is easy to miss to get to it. But other than that. Staff was really nice and friendly. Nice little bar in the lobby as well.
8
brittany
Apr 20, 2025
·
Stayed 1 night
This was a nice hotel, good sized room to fit our family as we traveled from NY to Myrtle Beach. Right off the interstate, close gas option and dining options walking distance. I feel like the pool pics make it seem larger, its tiny. Good breakfast the next morning and lots of room for people to sit. They cpuldnt give us extra blanket or sheets for the pull out trundle, so we had to unpack our luggage to get some. Also the elevators werent working great but thats ok we took the stairs up 6 floors. better than being stuck in aj elevator. Overall a great hotel, would stay again. Be aware, the bathroom doors are those barn sliders so they dont close.
This was a nice hotel, good sized room to fit our family as we traveled from NY to Myrtle Beach. Right off the interstate, close gas option and dining options walking distance. I feel like the pool pics make it seem larger, its tiny. Good breakfast the next morning and lots of room for people to sit. They cpuldnt give us extra blanket or sheets for the pull out trundle, so we had to unpack our luggage to get some. Also the elevators werent working great but thats ok we took the stairs up 6 floors. better than being stuck in aj elevator. Overall a great hotel, would stay again. Be aware, the bathroom doors are those barn sliders so they dont close.
10
Krystal
Oct 7, 2024
·
Stayed 2 nights
Great hotel location, updated modern rooms, really nice helpful and friendly staff. However the pool is a bit on the small side and it had a real strong overbearling chlorine smell.
Great hotel location, updated modern rooms, really nice helpful and friendly staff. However the pool is a bit on the small side and it had a real strong overbearling chlorine smell.
6
Nichelle
Jul 25, 2025
·
Stayed 1 night
Water pressure in the shower was none existent. Pool was very small and crowded. Given the southern location, I'd expect a hotel pool to be much bigger than that. Room cleanliness was good though the bathroom door was not practical and would not stay open.
Water pressure in the shower was none existent. Pool was very small and crowded. Given the southern location, I'd expect a hotel pool to be much bigger than that. Room cleanliness was good though the bathroom door was not practical and would not stay open.
8
Timothy
Jun 24, 2024
·
Stayed 1 night
Lots of sports teams in the hotel, and I could tell the poor front desk attendant was exhausted, but she was still very nice. The guy at checkout was really nice too. Nice gym, GREAT room. They were getting the free breakfast ready when we had to check out at 6:45 AM, and it looked REALLY good... but it did not start until 7:AM on the weekends, which was a little frustrating. It should be 6:AM. The pool was wicked small and a little cold. I would still recommend though.
Lots of sports teams in the hotel, and I could tell the poor front desk attendant was exhausted, but she was still very nice. The guy at checkout was really nice too. Nice gym, GREAT room. They were getting the free breakfast ready when we had to check out at 6:45 AM, and it looked REALLY good... but it did not start until 7:AM on the weekends, which was a little frustrating. It should be 6:AM. The pool was wicked small and a little cold. I would still recommend though.
8
Anand Kumar
Oct 28, 2024
·
Stayed 2 nights
property is little interior and access is confusing & not easy
property is little interior and access is confusing & not easy
2
melissa
May 12, 2024
·
Stayed 2 nights
No parking when they had an event on our second night of stay! They had a prom and it took me 20 mins circling the lot before I found a place! Makes me not want to stay again’
No parking when they had an event on our second night of stay! They had a prom and it took me 20 mins circling the lot before I found a place! Makes me not want to stay again’
10
Alfreda
Nov 21, 2024
·
Stayed 1 night
Need more parking space
Need more parking space
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms spotless and the property very clean. Others cite significant lapses, including dirty bathrooms, stained sofas, odors or smoke smells, and inconsistent housekeeping between days.
Related guest reviews
2
William
Jan 17, 2024
·
Stayed 1 night
The staff was friendly but the room was very dirty. Items still left in fridge. Just didn’t look like room was cleaned properly. Definitely won’t stay again.
The staff was friendly but the room was very dirty. Items still left in fridge. Just didn’t look like room was cleaned properly. Definitely won’t stay again.
4
Ebony
Sep 2, 2025
·
Stayed 2 nights
I have staryed at several Slring Hill Suites while traveling. This was the worst in terms of cleanliness. There were smeared brown spots that seemed like dried up feces on the couch. Sticky splotches were on the inside barhroom sloding door, wall by the refrigerator, and above ghe dresser by the tv. The blinds looked as if someone clawed them. The shower also had stains that could not be cleaned with soap. Picture's are included. I spoke to the night time associate who said she would let the the housekeeping manager know. They were sold out, but said my room would be deep cleaned the next day. I said we'd be leaving between 9 a.m. and 10 a.m. We returned around 6 and our room had not been touched. No one followed up with us. Upon checkout, no one asked how our stay was either. I usually dont complain, but this was unacceptable as I was teaveling with a toddler. Save your money and stay elsewhere.
I have staryed at several Slring Hill Suites while traveling. This was the worst in terms of cleanliness. There were smeared brown spots that seemed like dried up feces on the couch. Sticky splotches were on the inside barhroom sloding door, wall by the refrigerator, and above ghe dresser by the tv. The blinds looked as if someone clawed them. The shower also had stains that could not be cleaned with soap. Picture's are included. I spoke to the night time associate who said she would let the the housekeeping manager know. They were sold out, but said my room would be deep cleaned the next day. I said we'd be leaving between 9 a.m. and 10 a.m. We returned around 6 and our room had not been touched. No one followed up with us. Upon checkout, no one asked how our stay was either. I usually dont complain, but this was unacceptable as I was teaveling with a toddler. Save your money and stay elsewhere.
6
Tracey
Apr 20, 2025
·
Stayed 1 night
The appearance of the lobby when checking in was dirty. The hall way on our floor was dirty. The Carpets in the room were stained and made you want to keep your shoes on. Bothe the sheets snd towels were rough
The appearance of the lobby when checking in was dirty. The hall way on our floor was dirty. The Carpets in the room were stained and made you want to keep your shoes on. Bothe the sheets snd towels were rough
6
Love
Jun 20, 2025
·
Stayed 1 night
I was disappointed. There was hair all over the place, and the room didn't look clean. I couldn't wait to leave. We were not able to have breakfast because it was not menu-friendly.
I was disappointed. There was hair all over the place, and the room didn't look clean. I couldn't wait to leave. We were not able to have breakfast because it was not menu-friendly.
2
Tia
Aug 30, 2025
·
Stayed 2 nights
I’ve given them a couple chances now. The first time all of my sheets were damp when I called the front desk and asked them if they could replace them they told me I could come downstairs and grab new ones versus them bringing them that’s fine i did that. The second time my water was cold in the shower and it also did not drain correctly. This last time really took the cake when I initially walked into my room, there was dried urine on the toilet (a lot of of it) that I had to clean myself like how do you miss that when cleaning a room?? This will be the last time that I stay there.
I’ve given them a couple chances now. The first time all of my sheets were damp when I called the front desk and asked them if they could replace them they told me I could come downstairs and grab new ones versus them bringing them that’s fine i did that. The second time my water was cold in the shower and it also did not drain correctly. This last time really took the cake when I initially walked into my room, there was dried urine on the toilet (a lot of of it) that I had to clean myself like how do you miss that when cleaning a room?? This will be the last time that I stay there.
6
Suchwinder
Sep 8, 2025
·
Stayed 1 night
Front desk is friendly, but the room isn’t as clean. The sofa was dirty, so was the bed sheets, and lots of hair from other people all over towels. There was a spider as well. Overall it is workable to stay but for the price and being told it was ready hours before our regular check in, but still was dirty was disappointing.
Front desk is friendly, but the room isn’t as clean. The sofa was dirty, so was the bed sheets, and lots of hair from other people all over towels. There was a spider as well. Overall it is workable to stay but for the price and being told it was ready hours before our regular check in, but still was dirty was disappointing.
10
Tamara
Nov 3, 2025
·
Stayed 1 night
The room was spotless and we had a wonderful stay.
The room was spotless and we had a wonderful stay.
6
Rita
Feb 17, 2025
·
Stayed 3 nights
The sheets were not clean, the bathroom had some kind of black dirt/mold in the grout, had a dirty cup wrapped in plastic in the coffee area and the floor needed vacuumed. Not enough staff at the front desk. There was noise on the floor above me and when I called the front I was told the would check on the noise and if it does not stop call 911!
The sheets were not clean, the bathroom had some kind of black dirt/mold in the grout, had a dirty cup wrapped in plastic in the coffee area and the floor needed vacuumed. Not enough staff at the front desk. There was noise on the floor above me and when I called the front I was told the would check on the noise and if it does not stop call 911!
8
Amy
Oct 4, 2025
·
Stayed 1 night
Clean and comfortable for a quick stay.
Clean and comfortable for a quick stay.
10
Stephanie
May 6, 2024
·
Stayed 1 night
We stopped here on the way to Hilton Head. It is right next to Cracker Barrel which we always have enjoyed. The room was big and clean and the staff very pleasant.
We stopped here on the way to Hilton Head. It is right next to Cracker Barrel which we always have enjoyed. The room was big and clean and the staff very pleasant.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, modern, and well laid out, with many guests finding beds comfortable. Recurring issues include thin walls and noise, low shower water pressure, barn-style bathroom doors without locks, and occasional maintenance problems like blinds or TVs.
Related guest reviews
4
Tekela
Apr 13, 2024
·
Stayed 1 night
Property has thin walls and alot of things need to be fixed. Such as closet doors, air conditioning, tv, and bathroom mirror.
Property has thin walls and alot of things need to be fixed. Such as closet doors, air conditioning, tv, and bathroom mirror.
6
KIMBERLY
Aug 17, 2025
·
Stayed 1 night
It was an okay experience. Customer service okay, breakfast okay. Room had some issues like poor water pressure in the shower, clogged sink, and no liners in the trash cans. Not terrible but not great either.
It was an okay experience. Customer service okay, breakfast okay. Room had some issues like poor water pressure in the shower, clogged sink, and no liners in the trash cans. Not terrible but not great either.
10
CURTIS
Jun 13, 2024
·
Stayed 1 night
Large rooms.
Large rooms.
4
Kayla
Mar 31, 2024
·
Stayed 2 nights
I completely understand the hotel being busy on Easter weekend but the walls are so thin that you won’t be sleeping. We had people above us running around and partying the entire night. Went down stairs to complain because it was well after 12am and still wild. The second night of our stay they moved us rooms but informed us the hotel was having a party (this hotel has a bar) and it would be a loud drunken night for many of the patrons. During booking the hotel there was no mentions of the hotel hosting parties or I would not of booked it. If your looking to sleep don’t stay; if your looking to party then book it.
I completely understand the hotel being busy on Easter weekend but the walls are so thin that you won’t be sleeping. We had people above us running around and partying the entire night. Went down stairs to complain because it was well after 12am and still wild. The second night of our stay they moved us rooms but informed us the hotel was having a party (this hotel has a bar) and it would be a loud drunken night for many of the patrons. During booking the hotel there was no mentions of the hotel hosting parties or I would not of booked it. If your looking to sleep don’t stay; if your looking to party then book it.
10
John
Jul 31, 2025
·
Stayed 2 nights
Had a good stay. Room was clean, large, and comfortable.
Had a good stay. Room was clean, large, and comfortable.
6
Kristina
Aug 4, 2025
·
Stayed 2 nights
We had a “just ok” stay at the SpringHill Suites Chester. The beds were ultra soft and not supportive. Mine had a spring that squeaked every single time I moved. The pillows were basically a few lumps of filling and a lot of air. We stayed two nights and were informed (after we found our room had not been refreshed) that housekeeping only comes every other day. So we made our own beds… I had called down to the desk to inquire about our untouched room, but got no answer. When I went down immediately to ask since I couldn’t get someone on the phone, I found the front desk agent on her phone. The hotel was clean and quiet, and the breakfast was ample. If the comfort of the bed and pillows matters to you though, or the attentiveness of the staff, I’d pass.
We had a “just ok” stay at the SpringHill Suites Chester. The beds were ultra soft and not supportive. Mine had a spring that squeaked every single time I moved. The pillows were basically a few lumps of filling and a lot of air. We stayed two nights and were informed (after we found our room had not been refreshed) that housekeeping only comes every other day. So we made our own beds… I had called down to the desk to inquire about our untouched room, but got no answer. When I went down immediately to ask since I couldn’t get someone on the phone, I found the front desk agent on her phone. The hotel was clean and quiet, and the breakfast was ample. If the comfort of the bed and pillows matters to you though, or the attentiveness of the staff, I’d pass.
6
Bernard
Sep 1, 2025
·
Stayed 1 night
Could not hookup my firestick too the tv
Could not hookup my firestick too the tv
8
brittany
Apr 20, 2025
·
Stayed 1 night
This was a nice hotel, good sized room to fit our family as we traveled from NY to Myrtle Beach. Right off the interstate, close gas option and dining options walking distance. I feel like the pool pics make it seem larger, its tiny. Good breakfast the next morning and lots of room for people to sit. They cpuldnt give us extra blanket or sheets for the pull out trundle, so we had to unpack our luggage to get some. Also the elevators werent working great but thats ok we took the stairs up 6 floors. better than being stuck in aj elevator. Overall a great hotel, would stay again. Be aware, the bathroom doors are those barn sliders so they dont close.
This was a nice hotel, good sized room to fit our family as we traveled from NY to Myrtle Beach. Right off the interstate, close gas option and dining options walking distance. I feel like the pool pics make it seem larger, its tiny. Good breakfast the next morning and lots of room for people to sit. They cpuldnt give us extra blanket or sheets for the pull out trundle, so we had to unpack our luggage to get some. Also the elevators werent working great but thats ok we took the stairs up 6 floors. better than being stuck in aj elevator. Overall a great hotel, would stay again. Be aware, the bathroom doors are those barn sliders so they dont close.
6
Nichelle
Jul 25, 2025
·
Stayed 1 night
Water pressure in the shower was none existent. Pool was very small and crowded. Given the southern location, I'd expect a hotel pool to be much bigger than that. Room cleanliness was good though the bathroom door was not practical and would not stay open.
Water pressure in the shower was none existent. Pool was very small and crowded. Given the southern location, I'd expect a hotel pool to be much bigger than that. Room cleanliness was good though the bathroom door was not practical and would not stay open.
8
Jeanmarie
Dec 1, 2025
·
Stayed 4 nights
Room was spacious.
Room was spacious.
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AI-generated summary based on recent guest reviews
Service
Staff is widely described as friendly, welcoming, and helpful, with several standout interactions. However, responsiveness and accommodation can be inconsistent, including unreturned calls, limited housekeeping frequency, and occasionally unhelpful or rude responses.
Related guest reviews
10
Tomika
Jul 27, 2025
·
Stayed 1 night
Smooth process! Staff very helpful!
Smooth process! Staff very helpful!
10
GINA
Dec 2, 2024
·
Stayed 1 night
Excellent customer service!
Excellent customer service!
2
Tahja
Aug 22, 2025
·
Stayed 1 night
Did not receive adequate service; the associate at the front desk was unaccommodating and lacked a hospitable demeanor.
Did not receive adequate service; the associate at the front desk was unaccommodating and lacked a hospitable demeanor.
6
Ashley
Jul 2, 2024
·
Stayed 4 nights
The hotel itself was very nice. Clean, quiet, and offers a very nice free breakfast. However, they were not at all accommodating when I needed to end my stay one day early, and hoped to get a refund just for that one day (after we had already stayed there 3 nights). They would not make any exceptions, even after I told them I had had a death in my family. Disappointed in their customer service, I guess.
The hotel itself was very nice. Clean, quiet, and offers a very nice free breakfast. However, they were not at all accommodating when I needed to end my stay one day early, and hoped to get a refund just for that one day (after we had already stayed there 3 nights). They would not make any exceptions, even after I told them I had had a death in my family. Disappointed in their customer service, I guess.
6
Kristina
Aug 4, 2025
·
Stayed 2 nights
We had a “just ok” stay at the SpringHill Suites Chester. The beds were ultra soft and not supportive. Mine had a spring that squeaked every single time I moved. The pillows were basically a few lumps of filling and a lot of air. We stayed two nights and were informed (after we found our room had not been refreshed) that housekeeping only comes every other day. So we made our own beds… I had called down to the desk to inquire about our untouched room, but got no answer. When I went down immediately to ask since I couldn’t get someone on the phone, I found the front desk agent on her phone. The hotel was clean and quiet, and the breakfast was ample. If the comfort of the bed and pillows matters to you though, or the attentiveness of the staff, I’d pass.
We had a “just ok” stay at the SpringHill Suites Chester. The beds were ultra soft and not supportive. Mine had a spring that squeaked every single time I moved. The pillows were basically a few lumps of filling and a lot of air. We stayed two nights and were informed (after we found our room had not been refreshed) that housekeeping only comes every other day. So we made our own beds… I had called down to the desk to inquire about our untouched room, but got no answer. When I went down immediately to ask since I couldn’t get someone on the phone, I found the front desk agent on her phone. The hotel was clean and quiet, and the breakfast was ample. If the comfort of the bed and pillows matters to you though, or the attentiveness of the staff, I’d pass.
10
ROB
Apr 30, 2024
·
Stayed 2 nights
Tv didnt work for the first night and full 2nd day. Had to remark about it to front desk 3 separate times.
Tv didnt work for the first night and full 2nd day. Had to remark about it to front desk 3 separate times.
2
Faye
Sep 22, 2024
·
Stayed 2 nights
The room was terrible switched rooms 3 times and they got worse and worse and the staff is mean
The room was terrible switched rooms 3 times and they got worse and worse and the staff is mean
10
Wayne
Nov 30, 2024
·
Stayed 2 nights
Arrived late with special needs due to recent foot/ankle surgery. Staff was friendly, helpful, and went out of their way to accommodate our needs.
Arrived late with special needs due to recent foot/ankle surgery. Staff was friendly, helpful, and went out of their way to accommodate our needs.
6
Jania
Sep 9, 2025
·
Stayed 2 nights
Staff not accommodating no sense of urgency in assisting guests. Shower was clearly not cleaned. Dead bugs in the hallway for days- Too many issues to name
Staff not accommodating no sense of urgency in assisting guests. Shower was clearly not cleaned. Dead bugs in the hallway for days- Too many issues to name
10
Tracey
Jun 27, 2025
·
Stayed 2 nights
The facility is well maintained and managed. While the entire team has been professional and friendly, Gwen who works at the front desk was exceptionally helpful and has an amazing personality and spirit.
The facility is well maintained and managed. While the entire team has been professional and friendly, Gwen who works at the front desk was exceptionally helpful and has an amazing personality and spirit.
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AI-generated summary based on recent guest reviews
Location
Convenient off I-95 with many dining and shopping options nearby, and some note the area feels safe. A few mention confusing access, distance from downtown, or tight parking during events.
Related guest reviews
8
Linda
Sep 9, 2025
·
Stayed 1 night
It was convenient to where I needed to go. There were a lot of place to eat in the area. Also, the staff was really nice.
It was convenient to where I needed to go. There were a lot of place to eat in the area. Also, the staff was really nice.
8
Madelyn
Mar 31, 2024
·
Stayed 2 nights
This hotel is in an excellent location. Restaurants, fast food, pharmacies, shopping all within minutes. The room is furnished nicely. Only thing to note is that the bathroom had a barn-style door that does not lock. Keep that in mind when sharing a room. We were a family with teen kids who didn't appreciate mom and dad being able to open the door. We would stay here again.
This hotel is in an excellent location. Restaurants, fast food, pharmacies, shopping all within minutes. The room is furnished nicely. Only thing to note is that the bathroom had a barn-style door that does not lock. Keep that in mind when sharing a room. We were a family with teen kids who didn't appreciate mom and dad being able to open the door. We would stay here again.
10
Eric
Jan 16, 2023
·
Stayed 1 night
Easy access to Richmond and route 95
Easy access to Richmond and route 95
8
Charity Gem
Sep 1, 2024
·
Stayed 1 night
It was a safe community.
It was a safe community.
8
Anand Kumar
Oct 28, 2024
·
Stayed 2 nights
property is little interior and access is confusing & not easy
property is little interior and access is confusing & not easy
10
Jerry
Jun 2, 2025
·
Stayed 2 nights
Location was perfect for my purpose for staying there. Stay was very enjoyable.
Location was perfect for my purpose for staying there. Stay was very enjoyable.
10
Hao
Jan 1, 2025
·
Stayed 1 night
Conveniently located by I95 and close to restaurants and gas. Property is clean and staff friendly. Room is practical and spacious for it’s price.
Conveniently located by I95 and close to restaurants and gas. Property is clean and staff friendly. Room is practical and spacious for it’s price.
6
Tamika
Nov 24, 2024
·
Stayed 2 nights
Room was clean but the breakfast was horrible. Limited food selections and the breakfast staff were rude. The trash was overflowing, the orange juice dispencer needed cleaning and they were not replenishing the food 45 minutes before the close of breakfast. I have never been so disappointed with a Springhill Suites breakfast. Also, the location was too far from Downtown Richmond (20-25 minutes). I couldnt wait to leave. It was just not a good vibe for the money. The breakfast people really turned me off and made it uncomfortable. But wait the first day I even tipped the breakfast staff only for him to be rude to me the next day. I always tip the staff but not when they are rude.
Room was clean but the breakfast was horrible. Limited food selections and the breakfast staff were rude. The trash was overflowing, the orange juice dispencer needed cleaning and they were not replenishing the food 45 minutes before the close of breakfast. I have never been so disappointed with a Springhill Suites breakfast. Also, the location was too far from Downtown Richmond (20-25 minutes). I couldnt wait to leave. It was just not a good vibe for the money. The breakfast people really turned me off and made it uncomfortable. But wait the first day I even tipped the breakfast staff only for him to be rude to me the next day. I always tip the staff but not when they are rude.
2
melissa
May 12, 2024
·
Stayed 2 nights
No parking when they had an event on our second night of stay! They had a prom and it took me 20 mins circling the lot before I found a place! Makes me not want to stay again’
No parking when they had an event on our second night of stay! They had a prom and it took me 20 mins circling the lot before I found a place! Makes me not want to stay again’
10
Rhonda
Jun 14, 2024
·
Stayed 1 night
This hotel was comfortable and clean. It was conveniently located just off the exit and had several food options close by.
This hotel was comfortable and clean. It was conveniently located just off the exit and had several food options close by.
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from very good with hot options to limited or poorly replenished, and weekend start times can feel late. The lobby bar is a plus for some, though a few reported rude breakfast service.
Related guest reviews
10
Carol
Mar 4, 2024
·
Stayed 1 night
The room and common areas are immaculate. Every single staff person went out of the way to make my stay more pleasant. The breakfast selection was excellent. Very convenient to restaurants. I highly recommend this property.
The room and common areas are immaculate. Every single staff person went out of the way to make my stay more pleasant. The breakfast selection was excellent. Very convenient to restaurants. I highly recommend this property.
8
Jung M.
May 20, 2023
·
Stayed 2 nights
The hotel was newly built so it was very clean and nice. The staff was nice too but when we arrived, it took a long wait to check in due to a swim team in front of us. There was nobody else that was helping. On Saturday morning, the breakfast was not prepared. Other than this, the stay was nice.
The hotel was newly built so it was very clean and nice. The staff was nice too but when we arrived, it took a long wait to check in due to a swim team in front of us. There was nobody else that was helping. On Saturday morning, the breakfast was not prepared. Other than this, the stay was nice.
10
John
Oct 2, 2025
·
Stayed 3 nights
Parking was full, breakfast was done well
Parking was full, breakfast was done well
10
Jeremy
Dec 23, 2025
·
Stayed 2 nights
We enjoyed how quiet our stay seemed to be. The room was comfortable and setup in a way which was great for our family of 6. The breakfast was wonderful and it was nice to have an indoor pool option to enjoy. We did wish that the bathroom door had a lock on it- as the sliding door made it easy to be interrupted by younger ones and the pool temperature was extremely cold though our kids still seemed to enjoy it. The staff was extremely welcoming and friendly.
We enjoyed how quiet our stay seemed to be. The room was comfortable and setup in a way which was great for our family of 6. The breakfast was wonderful and it was nice to have an indoor pool option to enjoy. We did wish that the bathroom door had a lock on it- as the sliding door made it easy to be interrupted by younger ones and the pool temperature was extremely cold though our kids still seemed to enjoy it. The staff was extremely welcoming and friendly.
8
Terri
Aug 22, 2025
·
Stayed 1 night
This hotel was in a very convenient location for us as we travelled from NJ to Myrtle Beach. We stopped here for the night to split our trip in half. The hotel was clean and modern. The staff was very nice. Breakfast was good- not a huge variety but enough. It was hot and tasted good. The hotel had a little bit of a weird smell- which I often encounter in hotels- this was probably the only negative thing about our stay.
This hotel was in a very convenient location for us as we travelled from NJ to Myrtle Beach. We stopped here for the night to split our trip in half. The hotel was clean and modern. The staff was very nice. Breakfast was good- not a huge variety but enough. It was hot and tasted good. The hotel had a little bit of a weird smell- which I often encounter in hotels- this was probably the only negative thing about our stay.
10
Jacqueline
Apr 16, 2023
·
Stayed 1 night
The indoor pool was rather small but still enjoyable. The complimentary breakfast was delicious. Lots of options!!!
The indoor pool was rather small but still enjoyable. The complimentary breakfast was delicious. Lots of options!!!
4
Michael
May 25, 2025
·
Stayed 3 nights
This hotel can certainly do a better job in terms of the following: 1. There was a sliding door inside the room, separating the bathroom from the bedroom that my wife got her hands caught in and hurt her fingers. 2. There was no room service at all, and we had to continue to walk to the front desk to obtain new towels and toilet paper. 3. The hotel was very noisy. 4. The breakfast was subpar at best. Very few choices were available and the food lacked taste and was the usual industrial fare. 5. Other than accessibility, there were no overall advantages to overcome the many deficiencies as listed above.
This hotel can certainly do a better job in terms of the following: 1. There was a sliding door inside the room, separating the bathroom from the bedroom that my wife got her hands caught in and hurt her fingers. 2. There was no room service at all, and we had to continue to walk to the front desk to obtain new towels and toilet paper. 3. The hotel was very noisy. 4. The breakfast was subpar at best. Very few choices were available and the food lacked taste and was the usual industrial fare. 5. Other than accessibility, there were no overall advantages to overcome the many deficiencies as listed above.
10
JOHN
Feb 20, 2024
·
Stayed 1 night
Very friendly front desk. Have a very good breakfast setup. Everything seems new. Has a small bar with a happy hour and fun bartender. Crackerbarrel next door for meals.
Very friendly front desk. Have a very good breakfast setup. Everything seems new. Has a small bar with a happy hour and fun bartender. Crackerbarrel next door for meals.
6
Tamika
Nov 24, 2024
·
Stayed 2 nights
Room was clean but the breakfast was horrible. Limited food selections and the breakfast staff were rude. The trash was overflowing, the orange juice dispencer needed cleaning and they were not replenishing the food 45 minutes before the close of breakfast. I have never been so disappointed with a Springhill Suites breakfast. Also, the location was too far from Downtown Richmond (20-25 minutes). I couldnt wait to leave. It was just not a good vibe for the money. The breakfast people really turned me off and made it uncomfortable. But wait the first day I even tipped the breakfast staff only for him to be rude to me the next day. I always tip the staff but not when they are rude.
Room was clean but the breakfast was horrible. Limited food selections and the breakfast staff were rude. The trash was overflowing, the orange juice dispencer needed cleaning and they were not replenishing the food 45 minutes before the close of breakfast. I have never been so disappointed with a Springhill Suites breakfast. Also, the location was too far from Downtown Richmond (20-25 minutes). I couldnt wait to leave. It was just not a good vibe for the money. The breakfast people really turned me off and made it uncomfortable. But wait the first day I even tipped the breakfast staff only for him to be rude to me the next day. I always tip the staff but not when they are rude.
4
Karen
Apr 17, 2025
·
Stayed 1 night
Quite a few issue at the hotel... -Very noisy at 6 am, extreme pounding on floor above our room -No coffee provided in lobby - only during breakfast hours which are 6-9 am ( too limited, most are 6-10 at least with free coffee provided thru the day.) -Shower curtains don't even reach to the top of the tub, so when you take a shower it goes outside the tub all over the floor. -Toilet seat not secure to the toilet, slides all over -Covering fell off roller shades when we raised it. Worst entrance/exit to hotel, not clearly marked so you have to figure out like a maze how to get thru the lot. Overall we were not happy at all with this hotel.. I usually don't complain but there were several issues to not be addressed.
Quite a few issue at the hotel... -Very noisy at 6 am, extreme pounding on floor above our room -No coffee provided in lobby - only during breakfast hours which are 6-9 am ( too limited, most are 6-10 at least with free coffee provided thru the day.) -Shower curtains don't even reach to the top of the tub, so when you take a shower it goes outside the tub all over the floor. -Toilet seat not secure to the toilet, slides all over -Covering fell off roller shades when we raised it. Worst entrance/exit to hotel, not clearly marked so you have to figure out like a maze how to get thru the lot. Overall we were not happy at all with this hotel.. I usually don't complain but there were several issues to not be addressed.
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AI-generated summary based on recent guest reviews
8
Bruce
2 weeks ago
·
Stayed 2 nights
very good breakfast and coffee. The room was clean, but the full length mirror was broken. Pool is extremely small, about 8’ by 16’ no windows.
very good breakfast and coffee. The room was clean, but the full length mirror was broken. Pool is extremely small, about 8’ by 16’ no windows.
6
SHAKEAMA
last month
·
Stayed 7 nights
I loved the breakfast each morning, the pool was a great thing for my kids and the location was super convenient for restaurants. However, the housekeeping was really lacking—they never came to clean the room during my week-long stay, and I had to request a cleaning, basic items like toilet paper, towels and soap multiple times. While eating breakfast one of the staff from the kitchen kept staring at me and my kids as if weren’t supposed to be there eating. So, it had some real mixed aspects!
I loved the breakfast each morning, the pool was a great thing for my kids and the location was super convenient for restaurants. However, the housekeeping was really lacking—they never came to clean the room during my week-long stay, and I had to request a cleaning, basic items like toilet paper, towels and soap multiple times. While eating breakfast one of the staff from the kitchen kept staring at me and my kids as if weren’t supposed to be there eating. So, it had some real mixed aspects!
6
Eric
Aug 12, 2026
·
Stayed 1 night
We picked the hotel because of the proximity to I-95 and because it has a pool so it was very disappointing when we checked in and found out that the pool was not available to be used because it was being serviced. When we went to see the pool through the glass doors we saw how small it was too so it would not have been very fun regardless. The room was clean but it was humid and the air conditioning was not very cold. The mini refrigerator was also warm so not helpful for storing any perishables which we had on our road trip unfortunately. The room had some holes in the walls that should have been repaired. Breakfast was quite nice so it was a mixed bag but the negatives will have us try a different hotel on our next trip.
We picked the hotel because of the proximity to I-95 and because it has a pool so it was very disappointing when we checked in and found out that the pool was not available to be used because it was being serviced. When we went to see the pool through the glass doors we saw how small it was too so it would not have been very fun regardless. The room was clean but it was humid and the air conditioning was not very cold. The mini refrigerator was also warm so not helpful for storing any perishables which we had on our road trip unfortunately. The room had some holes in the walls that should have been repaired. Breakfast was quite nice so it was a mixed bag but the negatives will have us try a different hotel on our next trip.
10
Joe
Aug 11, 2026
·
Stayed 1 night
Amazing experience!
Amazing experience!
6
Donna
Aug 10, 2026
·
Stayed 1 night
Receptionist had poor communication skills. Room shows signs of wear and tear. Holes in walls not repaired, TV wires affect movement/angle of TV
Receptionist had poor communication skills. Room shows signs of wear and tear. Holes in walls not repaired, TV wires affect movement/angle of TV
FAQs about SpringHill Suites by Marriott Chester
Is parking available at the property?
Free self parking is available on-site.
What type of breakfast is offered?
A complimentary buffet breakfast is served daily.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features does the property offer?
The property includes step-free entrances and wheelchair-accessible facilities. Elevators are available for ease of access.
What is the location of the property in relation to nearby attractions?
The hotel is located in Chester, within a 5-minute drive of Parker's Battery Park and The Lazy Daisy. It is approximately 16.2 miles from Broad Street and 2.6 miles from Perkinson Center for the Arts Foundation.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 8:30 AM to 8:30 PM.
What are the policies for guests staying with children?
Children stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property has connecting/adjoining rooms available, which can be requested based on availability. Specific policies regarding extra beds or cribs are not detailed.
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Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 166.95276245544432USD
- 2026-09-16: 152.8996289996338USD
- 2026-09-17: 139.8867959335327USD
- 2026-09-18: 181.76348292297362USD
- 2026-09-19: 176.20289282775877USD
- 2026-09-20: 141.9071101071167USD
- 2026-09-21: 176.5833937207031USD
- 2026-09-22: 140.7181702304077USD
- 2026-09-23: 139.89777073608397USD
- 2026-09-24: 192.95315221801758USD
- 2026-09-25: 166.03101985656738USD
- 2026-09-26: 171.41724524597166USD
- 2026-09-27: 141.50553970550536USD
- 2026-09-28: 149.8360133074951USD
- 2026-09-29: 149.8360133074951USD
- 2026-09-30: 149.7957929003906USD
- 2026-10-01: 149.85164382019042USD
- 2026-10-02: 171.30811328796386USD
- 2026-10-03: 171.41747407104492USD
- 2026-10-04: 149.84974281188963USD
- 2026-10-05: 139.89777073608397USD
- 2026-10-06: 142.031678956604USD
- 2026-10-07: 142.04603332946778USD
- 2026-10-08: NO DATA
- 2026-10-09: 376.25301948852535USD
- 2026-10-10: 376.23865631469727USD
- 2026-10-11: 139.89777073608397USD
- 2026-10-12: 142.0819324630737USD
- 2026-10-13: 139.45987875457763USD
- 2026-10-14: 137.58809845642088USD
- 2026-10-15: 139.07789929962158USD
- 2026-10-16: 176.80394588745116USD
- 2026-10-17: 209.14206849975585USD
- 2026-10-18: 139.89777073608397USD
- 2026-10-19: 137.58809845642088USD
- 2026-10-20: 153.10829986450193USD
- 2026-10-21: 166.0027511590576USD
- 2026-10-22: 166.01711433288574USD
- 2026-10-23: 171.39427472900388USD
- 2026-10-24: 184.3382226470947USD
- 2026-10-25: 142.06675079956054USD
- 2026-10-26: 139.89777073608397USD
- 2026-10-27: 139.89777073608397USD
- 2026-10-28: 142.031678956604USD
- 2026-10-29: 139.07870898834227USD
- 2026-10-30: 184.31901894287108USD
- 2026-10-31: 182.1904177038574USD
- 2026-11-01: 142.06675079956054USD
- 2026-11-02: 139.89777073608397USD
- 2026-11-03: 142.031678956604USD
- 2026-11-04: 141.98141664916992USD
- 2026-11-05: 139.02401099487304USD
- 2026-11-06: 182.1904177038574USD
- 2026-11-07: 182.1904177038574USD
- 2026-11-08: 161.56995184020994USD
- 2026-11-09: NO DATA
- 2026-11-10: 192.9316250592041USD
- 2026-11-11: 192.9675153918457USD
- 2026-11-12: 193.0896551751709USD
- 2026-11-13: 190.89430742248533USD
- 2026-11-14: 203.6356923449707USD
- 2026-11-15: 192.95315221801758USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Pool access available from 8:30 AM to 8:30 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Popular amenities
Swimming pool
Pool Indoor
Non-Smoking Rooms
Family Room
24-Hour Front Desk
Fitness Center (nearby)
Activities
Swimming pool
Pool Indoor
Fitness Center (nearby)
General
Non-Smoking Rooms
Family Room
Services
24-Hour Front Desk