Redcliffe Hotel

One of the reasons we choose this hotel is because they indicated that they had laundry facilities on site. There were no facilities on site for us to use. Rather, we were told that the staff could do it for us; they way this was shared with us was as a favor, not a service. We ended up with a pile of wrinkled clothes and a bill of 40 pounds. We felt taken advantage of in this process. The expedia discription should clearly indicate laundry service not laundry facilities. Very dissatisfied with this.

Redcliff was very convient to everything, food, shopping, museums, walking trails, etc. The room was perfect size. The food at the on site restaurant was fantastic. If I had any complaint the shower was very tiny and the water pressure was low.

We stayed in one of the apartments which was very clean and comfortable. The restaurant had very good food and drinks (you could tell there were locals there as well as hotel guests) and the staff was as accommodating and polite as can be.

This is a lovely little hotel just a 10 minute walk from the station. The room was impeccably clean. Tea and coffee making facilities in the room and toiletries provided. Restaurant was superb. Very high quality cuisine. The breakfast was excellent. The Omelette Arnold Bennet was delightful and there were numerous choices.

Good car park. Close to downtown/walkable. Front desk nice and helpful.

Good location and easy parking

Convenient location. Food was good. Staff was helpful.

Great hotel with a bar and a very nice restaurant. Clean, cozy & warm rooms, location is very attractive as well - at the higher part of the city, but it the same time in the middle of everything.

Location is GREAT. Quick walk to some great pubs. Room descriptions/amenities should be clarified on the listing: 1) There was no indication on the listing that our room was off the main property in a stand alone “residence.” 2) Laundry Facilities - listing indicates laundry facilities are available, but we were told that it was only for residents. This is quite misleading. Laundry facilities was one of the key amenities we considered when making a reservation. 3) When we asked for an extra set of towels we were told we would be charged an extra £4.50! Really??

Recently stayed Redcliff for two nights. Breakfast and dinner was great. Super friendly staff. Room was small but cozy. Incredible view of Inverness castle from our room. Manager Anna-Maria went above and beyond to make our stay here, exceptional. The owners of this establishment are fortunate to have her as their manager. Convenient seven minute walk to downtown, in a safe neighborhood. Great parking. Overall great little hotel.

The place was very tiny for the price I paid £104 per night. There was no space even to open the bags. Bathroom commode could have been cleaner. Hardly any light in the bathroom. It was almost dark. couldn't see properly. The staff were friendly and nice.

Very clean and tidy. Paid extra to have the breakfast and that was enjoyable. Close to everything in downtown Inverness.

We stayed in one of the apartments which was very clean and comfortable. The restaurant had very good food and drinks (you could tell there were locals there as well as hotel guests) and the staff was as accommodating and polite as can be.

Housekeeping put used towels back on racks from the floor. Expensive for the lack of amenities. A window had to be wedged close as it opened to the cold if the wind was blowing. Radiator heat not adequate.

Dirty room. Finger nails were left in the bedside cabinet and there was hair left in the bedding. There was also a horrible smell in the room.

The rooms was clean and comfy with bottled water and coffee/tea/kettle, the staff were friendly and prompt and the food was AMAZING. Would definitely return

Very, very quiet with no street noise. yet close to city center. Great views. Spotless and set up with everything you would need. Only interacted with one staff Memeber and she was awesome! Great communication. Highly recommended!

Room and common areas not cleaned properly. Shower door did not close. Room was tiny. Bed up against a wall. No room for luggage. I would not recommend.

Hotel was well presented, room was dusty and very cramped especially for the price we paid. Bathroom was lovely tho and it was so close to the city centre so that was brilliant.

I had a single ensuite room, it was very clean but the bed was terrible, inconfortable. In a positive note, the staff is welcoming and friendly, the location is good.

There was no indication in the listing that the room didn’t have a window, which considering the room was £124 a night is bad form. I wouldn’t t have booked if I knew this was the case, get the feeling they’re cashing in on the NC500 like every other hotel in Inverness!

Decent no frills accommodation. Bed was barely large enough for two people. Blinds allowed lots of light so room was fully lit after sunrise.

Couple things in the bathroom was broken, room was small but otherwise fine

Very, very quiet with no street noise. yet close to city center. Great views. Spotless and set up with everything you would need. Only interacted with one staff Memeber and she was awesome! Great communication. Highly recommended!

No where on Expedia info or venue website does it mention they have rooms with no windows located in the basement. There is only one possible escape route in an emergency. The room was very hot and there was no heating on. A small desk fan was the only means to reduce the temperature a bit. Room was well furnished

How anyone thinks it's ok to charge nigh on £100 for a cupboard with no window and no fresh air. Stuffy, airless, claustrophic. The price I paid was advertised as a special offer so I paid £82 including taxes. I find the promotion of this price as a special offer misleading, it's barely worth half that.

Room and common areas not cleaned properly. Shower door did not close. Room was tiny. Bed up against a wall. No room for luggage. I would not recommend.

It's just us, but the room we had was way to small for our comfort, and the bed was incredibly uncomfortable. Very firm mattress, which some like, we dont.

Recently stayed Redcliff for two nights. Breakfast and dinner was great. Super friendly staff. Room was small but cozy. Incredible view of Inverness castle from our room. Manager Anna-Maria went above and beyond to make our stay here, exceptional. The owners of this establishment are fortunate to have her as their manager. Convenient seven minute walk to downtown, in a safe neighborhood. Great parking. Overall great little hotel.

The apartments are super spacious. The standard double not so much. Hotel is in a great location to walk to pubs and restaurants. They have a Nice outdoor pizza and bar area but that was not open during our stay.

The hotel gave us a great upgrade and everything was clean and comfortable.They have a nice restaurant that serves amazing food.The staff was probably the friendliest we ever encountered.The location is great a short walk to city center. We had a very enjoyable stay and can definitely recommend it.

Great hotel. Great staff. Great rooms. Lovely friendly atmosphere.

This was booked at last minute. Never stayed before, stay elsewhere most times. I can see why this had availability when no where else in town did. I was asked on arrival if I'd like breakfast the next morning, I said I really don't know and will decide in the morning (normal at a hotel) The next morning I went to the breakfast area, the woman took me to my seat, I then checked out and she said you didn't have breakfast on your booking and you owe us £, no problem I thought. Only then to be accused of not telling them the night before about wanting breakfast. I was told it was irresponsible of me to not know the night before as she had to plan for things. I had an omelette, must be very borderline if you need to plan a few eggs into the daily budget. She demanded to know who booked me in the night before. I refused to tell as I feel that person would have been treated harshly. The basically pushed me out the door as I was rude in questioning why she is treating me this way over a breakfast. The rudest aggressive arrogant person I've seen in a hospitality position. If I owned this place, I'd have my answer as to why I had vacancies and no one else in town did. It's your manager. What a horrible woman.

I like choosimg smaller places like this one over larger and corporate hotels because you get a different experience vs big places. Redcliffe did not disappoint. They were so welcoming, friendly, and helpful. The lady who checked me in was great, and two of the men jokingly pushed each other out of the way so they could be the one to carry my bags up the stairs. I loved my little single room; it was perfect for a solo traveler. It was clean, well-kept, and the bed was comfortable. I plan to stay here again when I come back to Inverness in a few months. Also, their breakfast sounded like a great value; I will have to try it next time.

READ BEFORE BOOKING! The hotel charged my credit that was on file a few days before checking in even though I had selected pay at property when booking. I thought ok fine it’s paid…one less thing to deal with when we get there. When we arrived the lady at the desk was extremely rude and tried to claim it wasn’t paid yet even though I showed her it went through on my card. Then she admitted they pay less fees if she runs a card in person. I again replied it’s already been charged to my card. She got the owner who was also very rude & he demanded we pay again. So I paid twice for a room that wasn’t even very nice. (Called my CC later to get it resolved) After traveling all over Scotland this was the only time I ever had an issue at a hotel and honestly the only two people I came across who were extremely rude. Definitely do not recommend staying here. Furniture is very old and outdated and rooms are extremely small. You could also hear people in the rooms next to you. When you walked on the floors the furniture would shake & rattle. The breakfast was very minimal and heard guests complaining about it. Not worth the money or the hassle and didn’t appreciate paying TWICE especially when on vacation and a budget. Save yourself the headache and stay somewhere else. Btw this is the first bad review I have ever written because I’ve never had such an awful experience like this.

The hotel had double booked me, and I was taken a few hundred yards down the road to a guest house, Parkhill, the room was very small and during the night the house was noisy with comings and goings, my room was directly opposite my room, if I had been given notice I would chosen another hotel. I was no pleased at all to be honest, all I was offered by the Radcliffe was a free breakfast, I will not book there again it spoilt the rest of my day.

Location is GREAT. Quick walk to some great pubs. Room descriptions/amenities should be clarified on the listing: 1) There was no indication on the listing that our room was off the main property in a stand alone “residence.” 2) Laundry Facilities - listing indicates laundry facilities are available, but we were told that it was only for residents. This is quite misleading. Laundry facilities was one of the key amenities we considered when making a reservation. 3) When we asked for an extra set of towels we were told we would be charged an extra £4.50! Really??

Excellent hotel. I was very well looked after by everyone.

Customer service was 5 stars! Thank you Mo! -Tim &olivia

Very friendly staff and good location for walking.

This is a great place to stay if you are in Inverness. Inverness is small, so many places are walkable within the city. Although this place is a little higher up, it is an easy walk up the hill. The main market street with places such as Mark and Spencers or the transit station is about 15 minutes away, so there is no need to rush. The place is very clean. I gave 3 stars for the facility condition because it is old and flaunts it. It is an historical building, so there are creaks when you walk around the hallways, but overall, it is a very beautiful and pleasant place to stay. It is so close to Inverness Castle, which, unfortunately, during my stay, was still being renovated, so I wasn't able to visit, but I highly recommend this place. The room had an electronic tea kettle, coffee, places to hang clothes, and bathroom essentials. No mini fridge or safe that I noticed. I highly recommend this place.

Very clean and tidy. Paid extra to have the breakfast and that was enjoyable. Close to everything in downtown Inverness.

Redcliff was very convient to everything, food, shopping, museums, walking trails, etc. The room was perfect size. The food at the on site restaurant was fantastic. If I had any complaint the shower was very tiny and the water pressure was low.

Good car park. Close to downtown/walkable. Front desk nice and helpful.

Hotel is located on the top of the hill not far from the Castle. Had a single room which was compact and bijou but was clean, comfortable and quiet. The bathroom was also clean, the shower was good and the design was really well thought out with ample hooks to hang your towel in easy reach of the shower and a basket to put extra bottles etc on under the shower gel dispensers. Welcome was friendly and check in/out was quick and efficient. Nice place.

The hotel is well situated with a few minutes walk to the train station and a few minutes walk to the River Ness from where there are multiple walks to take around and beyond Inverness. The staff were kind and very helpful. Upon arrival, I initially came outside the check-in time, but they let me leave my bags - ditto as I was checking out, I could leave my bags while I went on a walk before my train left. The hotel is small, strikes me as family friendly and nice - I didn't try their food, but I saw some reviews that said it was quite good. In terms of getting to the hotel from the train station, it was so easy, I would definitely recommend this place if you are travelling by train and still want comfort.

Good location and easy parking

Very nice property. Staff was excellent. Breakfast very good. Location was very good. Walking distance to everything we needed including train station.

Close to many things in Inverness and beautiful views of the city and castle.

Very friendly staff and good location for walking.

Our room was cozy and small. Our dinner served just before the kitchen closed at 9 PM was outstanding.

Great dinning options in the restaurant, albeit a bit pricey.

Redcliff was very convient to everything, food, shopping, museums, walking trails, etc. The room was perfect size. The food at the on site restaurant was fantastic. If I had any complaint the shower was very tiny and the water pressure was low.

We stayed in one of the apartments which was very clean and comfortable. The restaurant had very good food and drinks (you could tell there were locals there as well as hotel guests) and the staff was as accommodating and polite as can be.

This is a lovely little hotel just a 10 minute walk from the station. The room was impeccably clean. Tea and coffee making facilities in the room and toiletries provided. Restaurant was superb. Very high quality cuisine. The breakfast was excellent. The Omelette Arnold Bennet was delightful and there were numerous choices.

We had a very large, lovely room. The food in the restaurant was quite good.

Liked everything about the property. It was clean and well maintained. Also recommend the restaurant for food quality, service, and gluten free options

Great hotel with a bar and a very nice restaurant. Clean, cozy & warm rooms, location is very attractive as well - at the higher part of the city, but it the same time in the middle of everything.

The staff was awesome, the breakfast was well worth the price. Good location.

Great stay. Lovely room and bathroom, friendly staff, delicious breakfast. Easy parking off road. Thank you. Will stay again on return trip 👍