Serennia Fira Gran Via Exclusive Rooms

When booking this hotel I saw the amazing reviews and was confident in my choice to book here. Upon arrival they were not open yet. They open at 8am and close at 5pm. I found it very strange that there wasn’t someone at the front desk at all times especially if there was an emergency. My mother and I stayed here and there was only one water bottle in the room when I went to the front to ask for another they said they were out. After that I noticed that there wasn’t Kleenex in the room so I went up front and asked and they said they didn’t have any. When I was taking a shower I noticed black mold in the shower and also in the air conditioning vent. After seeing this I looked around the rest of the room and there were dark ring marks from drinks that when I tried to clean came off easily. I also noticed long black hairs on the bedding and on the tables. I’m a red head and my mother has gray hair that is very short so I know the hair wasn’t ours. I have pictures that I took but am unable to post them here. One thing I will say is the bed was very comfortable and I liked that they had Netflix in the room especially since we’re from the US. We will not be booking here again and I’m really surprised by all the positive reviews. On our trip to Barcelona we stayed at two hotels and the others were much different. My feedback would be to do a thorough cleaning of all rooms and to also have basic amenities available such as waters to purchase.

全てが普通でした。朝ご飯がないのはマイナスポイントです

No food service and not near a restaurant

Las instalaciones muy bien, a mi gusto un poco caro, ya que no ofrece el desayuno en cortesía y en otros destinos por el mismo precio o menos, lo incluyen. Personal muy amable. El aire acondicionado funciona excelente, muy limpio.

Clean and comfortable room, good shower, though no outside view from window (deep light well). Reception was not staffed for long periods, and there was security rather than reception after 9 pm. Helpful maps were provided for bus and metro, but even so it was not easy to find. It was hard to get a taxi at 4 am for return flight to come to this working class though safe neighbourhood. Overall, it suited me fine and was good value.

el hotel estaba limpio, pero no tenia acensor!!

Ottima zona, parcheggio impossibile se non a pagamento molto alto.

We stayed for one night just to catch our nextr flight in time. It is conveniently located close to the airport. One minor is the absence of staff in the night, which makes you feel a little unsafe.

A really cute boutique hotel. Rated a 2 star because it doesn't have a restaurant or gym or other amenities BUT, it is fully updated in a modern style, is clean and quiet, has comfortable beds, nice bathroom with a big shower and includes free coffee. Lots of restaurants immediately outside the hotel. A great stay!

스페인떠나기전 마지막 숙소로잡은곳인데 진짜 좋습니다 방 작다는 분은;;;동남아랑 비교하시는건지;;; 2층짜리 숙소인것 같고 엘레베이터 없습니다 1층 숙소였는데 중앙정원 있습니다- 관상용 주거지 분위긴데 근처 큰 쇼핑몰, 큰까르푸, 작은 슈퍼,식당 골고루 있습니다. 조용하고, 에어컨 냉장고 모두 있고 네스프레소, 생수 줍니다 메트로 걸어서 5분거리입니다 여행마무리 조용히 하실분께 추천!!!

When booking this hotel I saw the amazing reviews and was confident in my choice to book here. Upon arrival they were not open yet. They open at 8am and close at 5pm. I found it very strange that there wasn’t someone at the front desk at all times especially if there was an emergency. My mother and I stayed here and there was only one water bottle in the room when I went to the front to ask for another they said they were out. After that I noticed that there wasn’t Kleenex in the room so I went up front and asked and they said they didn’t have any. When I was taking a shower I noticed black mold in the shower and also in the air conditioning vent. After seeing this I looked around the rest of the room and there were dark ring marks from drinks that when I tried to clean came off easily. I also noticed long black hairs on the bedding and on the tables. I’m a red head and my mother has gray hair that is very short so I know the hair wasn’t ours. I have pictures that I took but am unable to post them here. One thing I will say is the bed was very comfortable and I liked that they had Netflix in the room especially since we’re from the US. We will not be booking here again and I’m really surprised by all the positive reviews. On our trip to Barcelona we stayed at two hotels and the others were much different. My feedback would be to do a thorough cleaning of all rooms and to also have basic amenities available such as waters to purchase.

La habitacion hermosa, impecable, el personal muy amable, calidad al 100%

Personale disponibile e gentile. Pulizia della camera sufficiente. Il condizionatore dell'aria era sporchissimo, non so da quando non venisse pulito.

Todo súper bien . Únicamente que habían varios cabellos en las sábanas de una de las camas . Por lo demás todo súper .

The property is pretty new, very clean and comfortable.

Quiet, residential neighborhood in walking distance (5 min) from 2 metro stations making it easy to visit other parts of the city. The entry is unassuming - just a door and glass windows to see the lobby, no big sign but the name is printed on the big windows looking into the lobby. Sometimes we were standing right in front of it and my husband didn’t know we were ‘home’ Plenty of great little cafes, restaurants across the street and in the neighborhood. After 5 locals will be eating outside while their kids play in the courtyards and open spaces. It seems like a safe, comfortable working class neighborhood with lots of families. We were able to check in about an hour early so I won’t complain that the room (bathroom) was not spotlessly clean - the decor is in whites so every speck of dust is noticeable. Towels and linens very clean. The A/C was amazing in our room, it oscillated to feel air movement without freezing us to death. Bed was super comfortable, had a big TV. We were there mostly to relax and sleep between exhausting travel days, it was perfect. We did venture out to La Rambla and Sagrada Família by metro. Otherwise stayed in the hotel/ neighborhood. If you need a comfortable bed and room to sleep off jet lag and leisurely sightseeing - it is a great, affordable choice. Loved the location and the hotel as a home base during our stay. We used cabs for airport and port transportation, about 25€ per trip.

El hotel era muy bueno cada día limpiaban el cuarto y rebajan cada día 3 botellas de agua y galletas el cuarto era cómodo y muy agradable tenía Netflix, disney Chanel, amizon prime etc todo perfecto

It was very clean and refurbished

This property is underrated and deserves to be well over 2 stars. The room was extremely clean and the bed was super comfortable. They provided complimentary toiletries, tea, biscuits and a coffee machine with pods! There was also a fridge, iron and an ironing board. The staff were lovely and helpful. It was a little gem of a stay! Highly recommended.

Cleanliness

The room wasn't very bright (I had room 07), so I had to turn on the light in the morning to see clearly. And we could hear a lot of noise in the corridor. Other than that, everything was fine!

The property was average but the room had a window but not really useful as no real natural light. Also the rooms were not very sound proofed and could hear most thing's. The staff were very good.

Overall nice but overpriced! Very nice room but no view. No natural daylight!

This is a dark basement, not “luxury rooms”. Poor privacy, stressed staff, you hear every noise. There’s nothing like a reception, just stairs down from the street and the dark rooms right next to the front desk.

The room was very nice and big. Every day we had a new supply of coffee and water. Absolutely recommended!

The hotel itself was great, nice friendly staff, the location wasn’t the greatest but was close enough to metro lines to get to the centre. The beds were relatively comfy, the room was big, the bathroom was a good size. Our room was on the ground floor which was helpful. Stayed here for 2 nights with my partner. The hotel allowed us to leave our bags here as well once we had checked which was very nice of them.

Such a comfy bed in a clean and nice room. Loved that there was a fridge in the room, a little outdoor space, very well functioning wifi, ironing board and a spacious bathroom with bath tub. 10 min walk from various transport options. Gran Via is not far away. Not much going on in the area. Some restaurants and supermarkets though.

Very centric but rooms on the first floor get all the noise from other guest's

Good hotel in good location as I like to stay in this area of Barcelona. Felt really safe as the front door is always locked. Room was very comfortable with a memory foam mattress, lots of amenities including a coffee machine and a giant smart TV. For £60 a night it is great. Only thing wrong was some of the wallpaper was peeling off from what looked like some water damage. Only stayed one night and arrived late so didn’t complain.

Fantastic stylish property. Nice bathroom. Comfy bed. Nice little patio with the room. Decent price. Slightly out of the tourist areas.

When booking this hotel I saw the amazing reviews and was confident in my choice to book here. Upon arrival they were not open yet. They open at 8am and close at 5pm. I found it very strange that there wasn’t someone at the front desk at all times especially if there was an emergency. My mother and I stayed here and there was only one water bottle in the room when I went to the front to ask for another they said they were out. After that I noticed that there wasn’t Kleenex in the room so I went up front and asked and they said they didn’t have any. When I was taking a shower I noticed black mold in the shower and also in the air conditioning vent. After seeing this I looked around the rest of the room and there were dark ring marks from drinks that when I tried to clean came off easily. I also noticed long black hairs on the bedding and on the tables. I’m a red head and my mother has gray hair that is very short so I know the hair wasn’t ours. I have pictures that I took but am unable to post them here. One thing I will say is the bed was very comfortable and I liked that they had Netflix in the room especially since we’re from the US. We will not be booking here again and I’m really surprised by all the positive reviews. On our trip to Barcelona we stayed at two hotels and the others were much different. My feedback would be to do a thorough cleaning of all rooms and to also have basic amenities available such as waters to purchase.

The room was nice, clean, AC worked great, the room felt a little damp and there was a subtle mildew smell but I was told Spain can be like that. Trapped moisture from the shower I suppose, but the location is unbeatable. The service was top tier. They even stored my bags after checkout while I explored the city prior to my flight. Lots of shops and eateries nearby in walking distance and it's located in a family friendly area. As a solo female traveler I felt very safe. Definitely will retun!

The staff were very friendly and contacted us day before to let us know we could drop off our bags if we had an early flight & if our room was available they would let us check in early (which they did). They shared some information on transportation to attractions and told us to contact them at any time if we needed any assistance. It was a really cute boutique hotel - rooms were spotless and very comfortable.

Goed hotel ietwat verder van het centrum. Vriendelijk personeel waarbij met name Maximillian een fantastische gastheer is.

Clean and comfortable room, good shower, though no outside view from window (deep light well). Reception was not staffed for long periods, and there was security rather than reception after 9 pm. Helpful maps were provided for bus and metro, but even so it was not easy to find. It was hard to get a taxi at 4 am for return flight to come to this working class though safe neighbourhood. Overall, it suited me fine and was good value.

Very good location. Service was excellent. The room was nice and clean.

The hotel appears to be newly renovated with very clean and modern rooms. The most difficult thing about the hotel was finding it as it is not well marked from the street. The young lady who checked us in, Mika, was an absolute gem! She spoke good English which really helped. She also worked to ensure our cab was going to be there at 4:00 AM to pick us up and gave us her number to call if there was an issue ... at 4:00 in the morning! Thankfully, the cab was on time but I left my cell phone on the hotel counter. A call to Mika and she saved the day by getting me back into the hotel to pick up my cell in time to make it back to the airport and onto our flight.

The hotel itself was great, nice friendly staff, the location wasn’t the greatest but was close enough to metro lines to get to the centre. The beds were relatively comfy, the room was big, the bathroom was a good size. Our room was on the ground floor which was helpful. Stayed here for 2 nights with my partner. The hotel allowed us to leave our bags here as well once we had checked which was very nice of them.

Very kind staff. Had our taxi ready for us in an early morning departure

Was skeptical when i booked as i saw it only has a 2 star rating. But when i checked into the room, it was clean, spacious and nice. The neighbourhood was more of a residential area but it felt safe with families and kids running around. The receptionist Kathy was friendly and helpful. Thumbs up!

Area doesn’t feel very safe.

空港からは46番バスで一本、中心地にもメトロで一本で行けてとても交通の便がよい。部屋も広くて綺麗でとても満足している。毎日飲料水を補充してくれるのもとてもありがたかった。近くには美味しいレストランが複数ある。

Clean and comfortable room, good shower, though no outside view from window (deep light well). Reception was not staffed for long periods, and there was security rather than reception after 9 pm. Helpful maps were provided for bus and metro, but even so it was not easy to find. It was hard to get a taxi at 4 am for return flight to come to this working class though safe neighbourhood. Overall, it suited me fine and was good value.

Good location near metro station . Clean rooms

Clean room. Best 2 star near the conference.

Quiet, residential neighborhood in walking distance (5 min) from 2 metro stations making it easy to visit other parts of the city. The entry is unassuming - just a door and glass windows to see the lobby, no big sign but the name is printed on the big windows looking into the lobby. Sometimes we were standing right in front of it and my husband didn’t know we were ‘home’ Plenty of great little cafes, restaurants across the street and in the neighborhood. After 5 locals will be eating outside while their kids play in the courtyards and open spaces. It seems like a safe, comfortable working class neighborhood with lots of families. We were able to check in about an hour early so I won’t complain that the room (bathroom) was not spotlessly clean - the decor is in whites so every speck of dust is noticeable. Towels and linens very clean. The A/C was amazing in our room, it oscillated to feel air movement without freezing us to death. Bed was super comfortable, had a big TV. We were there mostly to relax and sleep between exhausting travel days, it was perfect. We did venture out to La Rambla and Sagrada Família by metro. Otherwise stayed in the hotel/ neighborhood. If you need a comfortable bed and room to sleep off jet lag and leisurely sightseeing - it is a great, affordable choice. Loved the location and the hotel as a home base during our stay. We used cabs for airport and port transportation, about 25€ per trip.

Great spot! Clean, comfortable rooms. Friendly, helpful staff. Great location with easy access to transport. Loved it!

Overall, this is a good place to stay for the price. The room was fine and the staff were all very friendly. The downside is the location. It's not close to city center or tourist areas, but there is a metron station a short walk away that gets you anywhere you need to go. Quiet, clean room with several decent restaurant options very close by.

Bien situé restos sur la place en face

This hotel is amazing if you go for a soccer game. Super close to Camp Nou. Excellent conditions and safe. Front desk staff very nice and helpful.

全てが普通でした。朝ご飯がないのはマイナスポイントです

No food service and not near a restaurant

Las instalaciones muy bien, a mi gusto un poco caro, ya que no ofrece el desayuno en cortesía y en otros destinos por el mismo precio o menos, lo incluyen. Personal muy amable. El aire acondicionado funciona excelente, muy limpio.

空港からは46番バスで一本、中心地にもメトロで一本で行けてとても交通の便がよい。部屋も広くて綺麗でとても満足している。毎日飲料水を補充してくれるのもとてもありがたかった。近くには美味しいレストランが複数ある。

Leuke plek in Barcelona, vlakbij metro en vooral veel leuke plekken om te ontbijten, lunchen, tapas te eten, etc. Niet toeristisch, tussen de inwoners van Barcelona Aardig personeel en er was een nachtportier toen we rond 22 uur aankwamen: sprak geen Engels, maar we konden er wel zonder problemen in. Aanrader.

Quiet, residential neighborhood in walking distance (5 min) from 2 metro stations making it easy to visit other parts of the city. The entry is unassuming - just a door and glass windows to see the lobby, no big sign but the name is printed on the big windows looking into the lobby. Sometimes we were standing right in front of it and my husband didn’t know we were ‘home’ Plenty of great little cafes, restaurants across the street and in the neighborhood. After 5 locals will be eating outside while their kids play in the courtyards and open spaces. It seems like a safe, comfortable working class neighborhood with lots of families. We were able to check in about an hour early so I won’t complain that the room (bathroom) was not spotlessly clean - the decor is in whites so every speck of dust is noticeable. Towels and linens very clean. The A/C was amazing in our room, it oscillated to feel air movement without freezing us to death. Bed was super comfortable, had a big TV. We were there mostly to relax and sleep between exhausting travel days, it was perfect. We did venture out to La Rambla and Sagrada Família by metro. Otherwise stayed in the hotel/ neighborhood. If you need a comfortable bed and room to sleep off jet lag and leisurely sightseeing - it is a great, affordable choice. Loved the location and the hotel as a home base during our stay. We used cabs for airport and port transportation, about 25€ per trip.

Overall, this is a good place to stay for the price. The room was fine and the staff were all very friendly. The downside is the location. It's not close to city center or tourist areas, but there is a metron station a short walk away that gets you anywhere you need to go. Quiet, clean room with several decent restaurant options very close by.

Bien situé restos sur la place en face

We only stayed one night. Jet lagged and exhausted. But the room was perfect, clean and comfortable. Right across from the most tasty place to eat in the neighbourhood, Restaurante Milagros. Staff was very helpful, especially the next day to get us on our way to the train station. Would definitely stay again.

A really cute boutique hotel. Rated a 2 star because it doesn't have a restaurant or gym or other amenities BUT, it is fully updated in a modern style, is clean and quiet, has comfortable beds, nice bathroom with a big shower and includes free coffee. Lots of restaurants immediately outside the hotel. A great stay!