What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee, approximately CAD 15 to 35 per person.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

Accessibility features include elevators and step-free entrances, ensuring ease of access for guests with disabilities.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Toronto, just a 3-minute walk from Queen Street West and 13 minutes by foot from Rogers Centre. It is 0.8 mi (1.2 km) from Metro Toronto Convention Centre and 1.2 mi (1.9 km) from CF Toronto Eaton Centre.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and there is no specified minimum age for children to stay for free.

Ace Hotel Toronto - 4 Star Accommodation

Average nightly price at Ace Hotel Toronto by month, last 12 months (USD)
Month	Average price
January	US$242
February	US$254
March	US$270
April	US$320
May	US$332
June	US$373
July	US$365
August	US$390
September	US$467
October	US$400
November	US$356
December	US$237

What guests think

Ace Hotel Toronto draws praise for its striking design, welcoming staff, and walkable location near parks, shops, and dining, with guests especially enjoying the lively lobby, popular rooftop bar, and well‑regarded on‑site restaurant and coffee options on site.

Rooms feel stylish and comfortable—think window seats, park views, and soaking tubs—but several reviews note compact layouts with limited storage, dim lighting, or missing full‑length mirrors. Noise can travel, with thin walls and occasional late sounds from the rooftop affecting some stays, especially on higher floors. Common trade‑offs include no on‑site parking or pool and no in‑room coffee, plus occasional service or maintenance issues like delayed housekeeping or inconsistent water temperature. Expect a design‑forward, buzzing base in a great neighborhood if those compromises suit you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests love the energetic lobby, rooftop bar, and on‑site restaurant. Recurring drawbacks are no on‑site parking and no pool, no in‑room coffee, and a lobby often occupied by laptop users limiting seating.

Related guest reviews

8

Jane

25 Sept 2024

·

Stayed 1 night

Central location. Great restaurants on site. Close to shops and theatre. No parking on site but offer suggestions/options.

10

Caroline

10 Oct 2023

·

Stayed 2 nights

Wonderful hotel. Rooftop bar with cozy fire was perfect.

10

Deniz

10 Apr 2023

·

Stayed 2 nights

Beautiful spaces. Great lounge and rooftop bar area. Well designed rooms and amenities. Loved having a record player and some records to listen to as well. Great location across from a park and easy walk to Queen Street.

10

Jacqueline

23 Jun 2024

·

Stayed 4 nights

I sure wish this hotel had a pool or jacuzzi on site. Ugh! I had to stand at a conference for four days and my feet hurt so bad even though I wore comfortable sneakers.

8

Cassie

16 Apr 2025

·

Stayed 4 nights

Ace was a nice hotel for part of our Toronto stay. We had the large room with a bath and a window seat. The best thing about this hotel is that it is across the road from the best food hall that I've ever been to. You won't go hungry here. My partner and I found it quite frustrating that the lobby bar / couches were always taken by people working in laptops when we just wanted to enjoy a coffee or a cocktail. You'd have 1-2 people spread out over a space large enough for 8 people. Just a very weird and wanky space. The gentleman at the bar who seated us the one time we were able to get in was busy

10

FRANCES

6 Jan 2025

·

Stayed 2 nights

Excellent service, lobby bar and restaurant were fantastic

6

Artur

13 Oct 2024

·

Stayed 2 nights

It was loud in the elevators from people going to the rooftop . No parking for the clients . The property needs to reimburse the customers staying at their hotel . For the price we paid they should have more goodies like coffee in the room and small treats .

10

Rebecca

22 Apr 2025

·

Stayed 3 nights

Loved the hotel and rooftop bar. Restaurant was excellent and the coconut cream pie is can’t miss!

6

Nicolas

3 Aug 2024

·

Stayed 2 nights

For that type of price, the fact the hotel doesn’t have a pool was disappointing, sale comment for goodies/drinks in the room not included in the price. Also, no parking in the hotel

10

Raymond J

15 Dec 2025

·

Stayed 1 night

Fantastic hotel. Beautiful architecture, great vibe, cool lobby bar, better rooftop bar, nice neighborhood, and Michelin star restaurant, Highly recommended.

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Cleanliness

Reviews commonly describe the property and rooms as very clean and well kept. A few note delayed or incomplete housekeeping and occasional maintenance issues such as inconsistent shower temperature or pressure.

Related guest reviews

10

Sheena

28 Oct 2024

·

Stayed 3 nights

I loved staying at this hotel. So close to everything I wanted! Amazing bath products (and eco friendly). Friendly staff and hotel has a great vibe. Upstairs bar (Evangeline) - awesome vibe, view of CN Tower, they charge in groups (and apparently serve as a group (two ppl ordered chicken and they put it on one plate- weird?) but great cocktails and nice staff! Everything is 2 dollars more than lobby. Make a reso Lobby bar- friendly! Same menu-ish as the Alder but everything is about 2$ less Alder- nice private space! Mini fridge is stiloooocked! Except for juice- I suggest hitting up shoppers or Loblaws on Queen to get water or juice Room was comfy, I would have liked better housekeeping- they came and got glasses but didn’t take towels, make the bed, or wipe down the table. Overall a great stay, will stay again!

8

Maeve

24 Apr 2025

·

Stayed 2 nights

Amazing stay, shower water wouldn’t get hot enough.

10

Ryan

18 Apr 2024

·

Stayed 1 night

Staff were extremely helpful and eager to please. Needs were met immediately. Service was above and beyond our expectations. The room was beautiful, and immaculately clean. Could not have asked for a better experience.

10

Erica

13 Dec 2024

·

Stayed 5 nights

The Ace Hotel outdid themselves all around. The staff were so incredibly kind and sweet. The facilities were beautiful. The location is perfect for exploring and the rooms were quiet, clean and cozy. I would highly recommend this place and would definitely stay here again.

8

Maria

15 Apr 2024

·

Stayed 3 nights

The water pressure & temperature fluctuates & would go cold to burning hot. Nearly burnt myself while showering.

10

Samantha

10 Nov 2025

·

Stayed 1 night

Beautiful hotel, clean room and comfy bed. Really enjoyed brunch.

10

song yi

31 Mar 2025

·

Stayed 1 night

Location really good. And very clean

6

Carol

21 Sept 2025

·

Stayed 2 nights

Very expensive for adequate but nothing special. Service was less than expected. Housekeeping came only at the end of the afternoon (4pm) after two requests several hours earlier.

10

George

16 Nov 2025

·

Stayed 2 nights

Everything was excellent: staff, cleanliness, and attention to details. The rooms were impeccable and even had a turntable with 5 LPs from local label.

6

Luna

29 Feb 2024

·

Stayed 1 night

no temp control so it was pretty cold in the room, shower water was too cold as well. couldn't take a proper shower.

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Rooms

Stylish, comfortable rooms with cozy beds, window seats, views, and popular soaking tubs. Downsides reported include smaller layouts and bathrooms, limited storage, dim lighting or lack of full‑length mirrors, and noise transfer or rooftop bar noise on higher floors.

Related guest reviews

6

Gagan

30 Nov 2025

·

Stayed 1 night

Charming hotel with a boutique feel. Location was convenient. Staff was very friendly. The only complaint is/was that the soundproofing is nonexistent. 7.30 AM doors were banging, conversations in the common area was clearly audible- disturbed sleep.

10

Sonja

26 Jan 2025

·

Stayed 1 night

The style and decor is very unique and comfortable. The front desk staff were very friendly and welcoming. Loved the large soaker tub! Would definitely stay here again or recommend to a friend.

4

denise

11 Jul 2025

·

Stayed 1 night

Lovely hotel but not very sound proof. I was booked on the 13th floor and there was a daytime function above. Beat and base and I could literally hear the loud music playing. I really needed a rest after a 4.5 drive. Apparently the party continues as this area is the rooftop bar so I requested a move. The hotel accommodated but also another inconvenience to move rooms. That being said, the hotel is lovely and the staff are amazing.

10

Janie

24 Apr 2024

·

No full length mirror in my room

10

Elizabeth

19 Dec 2023

·

Stayed 2 nights

It’s a beautiful hotel in a great location for checking out different neighborhoods and getting around the city. The room was gorgeous; we especially loved the massive bathtub and the cool window seat looking out over the park. All of the staff we met were kind and helpful, including when we all had a fun fire drill early one morning. Will definitely stay again the next time we’re in town.

10

Jennifer

9 Mar 2023

·

Stayed 1 night

Room was cozy, the bed was super comfortable, the shower was really spacious.

10

Gillian

18 Jan 2026

·

Stayed 1 night

Beautiful rooms and hotel decor. Great location

8

Siman

30 Oct 2023

·

Stayed 2 nights

Great hotel but room was small

8

Irene

17 Mar 2024

·

Stayed 3 nights

Ace Hotel’s location worked well for us. We had a very good breakfast in the lounge and a good dinner at Alder. The bed was very comfortable and we loved the large window overlooking the park. The staff were all friendly and accommodating. A few improvements would include a window in the bathroom or a larger bathroom as we booked a large room. The lighting in the bathroom was very poor so I would have to sit at the window seat in the bedroom to get ready. There is no full length or even 1/2 length mirror. It was mentioned at check in that although the rooftop bar was an only few floors above us that we wouldn’t hear the noise but we did.

10

Rachel

3 Nov 2024

·

Stayed 1 night

The rooms are relaxed and comfortable. Love the decor and the vibe. Such a great stay.

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Service

Service is generally friendly, welcoming, and accommodating, with staff often going above and beyond. There are occasional reports of slow response, unhelpful interactions, or inconsistent information.

Related guest reviews

10

William

10 Feb 2026

·

Stayed 1 night

Lovely staff

10

Yonatan

28 Apr 2025

·

Stayed 1 night

Nicest staff in particular the reception. Fast, welcoming, friendly, honest.

4

stacey

7 Apr 2024

·

Stayed 3 nights

While the hotel is very trendy and in a great area, I found the staff very snobby. They could really learn that not everyone is a wanna be social media influencer and that equal treatment of all people would serve them in the long run.

10

Sonja

3 Jun 2025

·

Stayed 1 night

Very friendly and accommodating staff, this is our 2nd time staying here and it is our favourite hotel in Toronto!

6

Carol

21 Sept 2025

·

Stayed 2 nights

Very expensive for adequate but nothing special. Service was less than expected. Housekeeping came only at the end of the afternoon (4pm) after two requests several hours earlier.

10

Jerry

31 Jan 2026

·

Stayed 1 night

Friendly staff and great soaker tub for relaxation

4

Deborah

8 Jul 2025

·

Stayed 3 nights

Staff was not helpful with my booking. I accidentally booked 2 reservations and they were not understanding especially given the fact that it was my daughter’s wedding in Toronto that Saturday. There were at least 30 rooms that were booked by guests for the wedding including their suite which was $1,200 per night and they stayed 4 nights in the suite. I am going to contact management and follow up with my issue until it is resolved properly.

10

Anthony

8 Jan 2023

·

Stayed 1 night

Nice hotel overall but the best part was the staff. Amazing customer service. One of the best customer service experiences I have ever had at a hotel.

10

Allan

20 Nov 2025

·

Stayed 1 night

Staff were excellent! And the building is very cool… Perfect location across from a park right in downtown Toronto. Beautiful property!

10

Hillary

15 May 2024

·

Stayed 5 nights

Everything was wonderful from check-in to the rooftop bar. The front desk associate who checked us in truly wanted us to have a fantastic visit. She recommended many attractions and continued to check on us throughout our visit.

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Location

Widely praised for being walkable to Queen West, parks, dining, and transit, while set just outside the busiest core. Many guests find it convenient and safe for exploring multiple neighborhoods.

Related guest reviews

10

Jessica

2 Aug 2023

·

Stayed 2 nights

The Ace Hotel was in the perfect location. Tucked away behind Queen West, extremely walkable and well-populated. I felt very safe walking around as a woman travelling alone! There is so much to do in the area, perfect for a quick weekend getaway. I'll be back for sure to try the hotel dining options!

10

Darren

15 Sept 2024

·

Stayed 1 night

Great location.

10

Sara

13 Nov 2023

·

Stayed 1 night

Beautiful hotel in a great location

10

Gillian

18 Jan 2026

·

Stayed 1 night

Beautiful rooms and hotel decor. Great location

10

Gamaliel

24 Apr 2024

·

Stayed 1 night

Great location and beautifully designed hip hotel. Would stay again without hesitation.

10

jeremy

1 Nov 2025

·

Stayed 1 night

The location is great

10

Isabel

22 Oct 2024

·

Stayed 1 night

Gorgeous building. The staff was very nice and the location is perfect because it is walking distance from virtually everything

10

Jen

15 Aug 2023

·

Stayed 1 night

Great hotel, really liked the area with nice parks and walkable restaurants.

10

Andrew

15 Jan 2025

·

Stayed 2 nights

The hotel is in a great area with lots of food options right nearby and also within 10-15 minute walk.

10

Matthew

30 Jun 2024

·

Stayed 2 nights

A quiet oasis outside of the noisy downtown core. Easy 15 min walk to Union St, or Billy Bishop airport.

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Dining

On‑site options earn strong reviews—Alder restaurant, the lobby bar’s coffee and pastries, and the rooftop bar’s cocktails and vibe. A few mention slow breakfast service, occasional drink quality issues, or strong food smells upstairs.

Related guest reviews

10

Jarrod

14 Sept 2025

·

Stayed 1 night

Really nice hotel very close to fantastic dining, walks, entertainment, and shopping. The rooftop bar offers a nice selection of cocktails and a cozy but hip atmosphere. The lobby bar has great coffee and pastries and a DJ on weekend evenings. The hotel room was spotless, with a nice bathroom, and good amenities. Overall a great experience with superb attention to detail.

10

Amanda

10 Jul 2023

·

Stayed 4 nights

We had a great stay at the Ace Hotel in Toronto. The spaces are beautiful, the beds are comfortable and we enjoyed all the on-site dining options. Would definitely stay again!

10

Patricia

22 Apr 2025

·

Stayed 1 night

My daughter and myself met son and son-in-law at the Ace for a birthday celebration. Check in was organized and was given an upgrade as we were celebrating. Rooms were comfortable, clean and quiet for a good night sleep. Dinner at the Alder was a great experience!

10

Nick

13 Feb 2024

·

Stayed 3 nights

Great stay very accommodating. Rooftop lounge is very NYC vibes 🤗.

10

Ken

13 Oct 2025

·

Stayed 2 nights

Michelin starred restaurant. Incredible food.

10

FRANCES

6 Jan 2025

·

Stayed 2 nights

Excellent service, lobby bar and restaurant were fantastic

10

Rebecca

22 Apr 2025

·

Stayed 3 nights

Loved the hotel and rooftop bar. Restaurant was excellent and the coconut cream pie is can’t miss!

6

Alison

4 Jul 2024

·

Stayed 1 night

Drinks in bar terrible

10

Clinton

26 Oct 2023

·

Stayed 2 nights

A beautiful new modern hotel with a great lobby that is full of energy, a cozy rooftop bar with great view, and a solid restaurant in the bottom floor. The coffee in the lobby is also top notch ❤️

10

Raymond J

15 Dec 2025

·

Stayed 1 night

Fantastic hotel. Beautiful architecture, great vibe, cool lobby bar, better rooftop bar, nice neighborhood, and Michelin star restaurant, Highly recommended.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $406	5 $336	6 $344	7 $337
8 $313	9 $384	10 $454	11 $411	12 $296	13 $272	14 $290
15 $387	16 $497	17 $549	18 $415	19 $316	20 $255	21 $257
22 $256	23 $255	24 $789	25 $792	26 $784	27 $793	28 $722
29 $792	30 $338

Su	Mo	Tu	We	Th	Fr	Sa
		1 $450	2 $392	3 $390	4 $274	5 $279
6 $260	7 $344	8 $420	9 $426	10 $316	11 $259	12 $266
13 $243	14 $254	15 $260	16 $260	17 $248	18 $240	19 $260
20 $234	21 $247	22 $244	23 $243	24 $261	25 $260	26 $279
27 $281	28 $271	29 $278	30 $273	31 $388

Ace Hotel Toronto

Prices for Ace Hotel Toronto

Monthly average prices

About this property

Location

Room options

Room (Medium)

Room (Large)

Room (Cozy)

Room, 2 Double Beds

Room, 1 King Bed (Midview)

Room, Mobility Accessible (Medium)

Suite (Ace)

Suite, 1 King Bed

Guest reviews of Ace Hotel Toronto

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ace Hotel Toronto

Prices for upcoming dates