Residencial Joao XXI

Diese Pension können wir nicht empfehlen. Die Zimmer waren schmutzig und wurden nur gereinigt als wir darum baten und drängten. Ebenso der Handtuchwechsel erfolgte nur auf drängen. Nachts war das Zimmer eiskalt da keine Heizung vorhanden. Bettwäsche hatte Flecken und war nicht frisch. Der Aufzug war mehrmals defekt so auch am letzten Tag und wir mussten uns mit unseren Koffern ein enges und und schlecht beleuchtetes Treppenhaus hinunter quälen. Auch konnte man nicht gut schlafen da es nachts im Haus und der Aussen Umgebung sehr laut war. Den einzigen Stern gibt es für die Bushaltestelle die direkt vor dem Haus ist, von wo man in die schöne weihnachtliche geschmückte Stadt flüchten konnte.

I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.

Sem lugar para deixar a mala. Ou banheiro na area comum. Quarto disponivel apos as 16.30h

The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.

Entrada a partir de las 16 y 30, sin opción para dejar las maletas. No hubo cambio de toallas durante la estadía de 3 días, ni limpieza de habitación

Hospedagem fuca numa regiao tranquila com bares e restaurantes e mercados próximos, da pra ir caminhando para o Rossio com 25 min de caminhada . Desvantagem que nao possui limpeza diária nos quartos, nao ha cafe da manha e nem cozinha para que possa fazer peque as refeições, nao ha locais pra guardar malas . Porem um local que atendeu as necessidades .

First, the reception opens at 10am and closed by 5pm and if you get there early, they will allow you to check in to the room until 4pm and worse they don't even have a room where you can put your luggage. The room itself was ok.

SINCERAMENTE NÃO ENTENDO COMO PODE AS DIÁRIAS DOS HOTÉIS EM PORTUGAL SEREM MAIS ALTAS DO QUE O JAPÃO ONDE OS HOTÉIS SÃO MUITO MAIS CONFORTÁVEL. NO RESIDENCIAL JOÃO XXI POR EXEMPLO O HOTEL SÓ OFERECE CAMA E BANHEIRO NÃO TEM COPOS NÃO TEM CAFÉ DA MANHÃ NÃO TEM NADA. NÃO RECOMENDO O BANHEIRO DO QUARTO BEM SATISFATÓRIO PORÉM ÁGUA SÓ FRIA. Funcionários solícitos e só.

Chambre modeste, petite, bruyante, pas de petits dej possibles à la résidence. Salle de bain un peu vieillotte, il ne faut pas être pressé pour avoir de l'eau chaude dans la douche. Le réservoir des toilettes est très long à se remplir. 2 lits sur 3 confortables quand même.

Needs complete moderation and lift buttons even not working properly. Cleaning is not upto standard and definitely needs a big change.

Diese Pension können wir nicht empfehlen. Die Zimmer waren schmutzig und wurden nur gereinigt als wir darum baten und drängten. Ebenso der Handtuchwechsel erfolgte nur auf drängen. Nachts war das Zimmer eiskalt da keine Heizung vorhanden. Bettwäsche hatte Flecken und war nicht frisch. Der Aufzug war mehrmals defekt so auch am letzten Tag und wir mussten uns mit unseren Koffern ein enges und und schlecht beleuchtetes Treppenhaus hinunter quälen. Auch konnte man nicht gut schlafen da es nachts im Haus und der Aussen Umgebung sehr laut war. Den einzigen Stern gibt es für die Bushaltestelle die direkt vor dem Haus ist, von wo man in die schöne weihnachtliche geschmückte Stadt flüchten konnte.

They had bed bugs but we couldn’t get a refund and were left very uncomfortable.

Foi terrível, toalhas com mau cheiro, banheiro sujo, roupas de cama velhas, toda de bolinhas, colchas desbotadas, janela quebrada, cortinas sujas, terrível.

The hotel was dirty

This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.

Orario check in solo dopo le 16.30. Lenzuola macchiate.. acqua del bagno che continua a scendere facendo rumore tutta la notte.. letti singoli staccati e scomodi..

Room was not cleaned properly, empty plastic bottles and dirty was under the bed. Bathroom was smelly.

Roupa de cama suja, parecia que não foi lavada, pois havia cabelos de outras pessoas, foi impossível fazer contato com a propriedade para check in, não atendem as ligações, só conseguimos entrar devido a uma ajuda do funcionário de uma padaria que fica ao lado,funcionária pessima e mal educada, estava faltando uma toalha e não nos entregaram, mesmo pedindo, pouco papel higiênico, pessimo atendimento, PARA PIORAR PRECISA MELHORAR MUITO!

Siamo arrivati il 18 aprile sino al .22 quindi 5 notti. All'arrivo ore 15 ci è stato detto di tornare dopo due ore in quanto la camera non era pronta. Alle 17 ci è stata assegnata, però non avendo pranzato e dopo il lungo viaggio siamo usciti senza controllare il letto rifatto. Ssiamo scesi al centro città e ci hanno telefonato perché dovevamo rientrare subito per pagare la tassa di soggiorno che si erano dimenticati, gli ho chiesto se potevamo farlo domani, ma niente, quindi taxi 8 euro, e ripartenza a piedi per poter mangiare. Rientro in camera verso le 23 con reception chiusa. Al momento di andare a letto scopriamo che le lenzuola non erano state cambiate, con una evidente chiazza di sporco di cui ho una foto ma che mi vergogno anche a pubblicare. Quindi abbiamo dormito vestiti sopra il letto con una coperta. Mattino seguente non si riusciva a capire se la receptio avrebbe aperto, in quanto il numero telefonico non è abilitato a ricevere chiamate (!) dopo le 10 finalmente si è visto qualcuno e ci hanno assicurato che avrebbero cambiato il letto, cosa che è avvenuta. Abbiamo anche preso in considerazione la possibilità di cambiare struttura, ma il sabato di Pasqua sarebbe stato impossibile. Altra nota dolente gli asciugamani, solo due per due persone e per cinque notti, e per cinque giorni la stanza non è mai stata rifatta. Sicuramente struttura non all'altezza per i minimi nostri standard.

Odeur nauséabonde et humidité. Fenêtre ne fermant pas, et donc bruit de la rue. Taches sur les murs et sur le lit.

Bom local. Ponto negativo,.a porta do banheiro não fechava, ao questionar foi informado que o responsável pela manutenção estava afastado. Banho após 23h água não aquecia.

Pour le rapport qualite prix cela reste correct. Par contre aucune insonnorisation. On aurait dit qu il n y avait aucune fenetre! De ce fait on a tout entendu toute la nuit; les gens dans la rue et dans les escaliers;la circulation ; les camions poubelles😝

We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.

No cleaning, we stayes 3 nights. Had to ask for toiletpaper. We couldnt close the bathrooms door. Cause it was no handle on the inside. The receptionst we had contact with most was fantastic. She helped us when we asked. I guess the hotel needs better management!

Es uno de los peores alojamientos en los que he estado sin duda alguna , sobre todo las camas y los muelles de colchones con más de 20 años y no exsagero

We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.

Die Tür war etwas schwerfällig zu öffnen aber es ging. Das Zimmer und das Bad waren sauber, der Empfang sehr nett und aufmerksam. Das Gebäude ist etwas in die Jahre gekommen. Die Fenster gingen nicht zu schließen. Für den Preis und die kurze Aufenthaltsdauer (2 Nächte) aber absolut in Ordnung. Tolle frühstucksmöglichkeit / Restaurant direkt unten!

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!

Odeur nauséabonde et humidité. Fenêtre ne fermant pas, et donc bruit de la rue. Taches sur les murs et sur le lit.

The bed was comfortable

I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.

There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.

Orario check in solo dopo le 16.30. Lenzuola macchiate.. acqua del bagno che continua a scendere facendo rumore tutta la notte.. letti singoli staccati e scomodi..

Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.

Very simple hotel in good location. It's ok for the price. The checkin was only possible in afternoon.

First, the reception opens at 10am and closed by 5pm and if you get there early, they will allow you to check in to the room until 4pm and worse they don't even have a room where you can put your luggage. The room itself was ok.

Die Tür war etwas schwerfällig zu öffnen aber es ging. Das Zimmer und das Bad waren sauber, der Empfang sehr nett und aufmerksam. Das Gebäude ist etwas in die Jahre gekommen. Die Fenster gingen nicht zu schließen. Für den Preis und die kurze Aufenthaltsdauer (2 Nächte) aber absolut in Ordnung. Tolle frühstucksmöglichkeit / Restaurant direkt unten!

Siamo arrivati il 18 aprile sino al .22 quindi 5 notti. All'arrivo ore 15 ci è stato detto di tornare dopo due ore in quanto la camera non era pronta. Alle 17 ci è stata assegnata, però non avendo pranzato e dopo il lungo viaggio siamo usciti senza controllare il letto rifatto. Ssiamo scesi al centro città e ci hanno telefonato perché dovevamo rientrare subito per pagare la tassa di soggiorno che si erano dimenticati, gli ho chiesto se potevamo farlo domani, ma niente, quindi taxi 8 euro, e ripartenza a piedi per poter mangiare. Rientro in camera verso le 23 con reception chiusa. Al momento di andare a letto scopriamo che le lenzuola non erano state cambiate, con una evidente chiazza di sporco di cui ho una foto ma che mi vergogno anche a pubblicare. Quindi abbiamo dormito vestiti sopra il letto con una coperta. Mattino seguente non si riusciva a capire se la receptio avrebbe aperto, in quanto il numero telefonico non è abilitato a ricevere chiamate (!) dopo le 10 finalmente si è visto qualcuno e ci hanno assicurato che avrebbero cambiato il letto, cosa che è avvenuta. Abbiamo anche preso in considerazione la possibilità di cambiare struttura, ma il sabato di Pasqua sarebbe stato impossibile. Altra nota dolente gli asciugamani, solo due per due persone e per cinque notti, e per cinque giorni la stanza non è mai stata rifatta. Sicuramente struttura non all'altezza per i minimi nostri standard.

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!

Atendimento excelente, bem orientados sobre check-in.

gute Lage, Betten und das drunter liegende Restaurant kann man nur empfehlen

いずれの地下鉄駅からも歩いて数分です。Baixia-Chiadoなどのアクセスに便利なAnjosからはひたすら急勾配を登るので、駅から平坦な道のPicoasの利用をオススメします。 ホテルはチェックインが夕方４時半からなので、何日か前に荷物を預ける時間を事前に伝えておくべきです。この事に当日気づいたのでチェックインまで待たなくてはいけませんでした。部屋は広く、最低限の設備が整っている感じです。下水の臭いがきつかったのと、便座の蓋が壊れかけていたのが気になりました。観光の中心地からは少し離れているので静かな住宅地で、スーパーや飲食店も近くにあるので便利ですが、観光地までのアクセスは地下鉄よりもバス移動の方が楽だと思います。

Tuve mjuchos problemas para conseguir entrar al hotel y a la habitación, ya que ni el hotel ni Expedia me mandaron un correo antes de que yo llegase (después sí). Ese fue el gran inconveniente. En cuanto a la estancia en sí, bien. Es antiguo, pero ninguna queja. Aunque está un poco alejado del centro, hay un autobús al lado del portal que te deja en el centro en 10 minutos. También hay varios restaurantes al lado, para poder desayunar o comer

Hospedagem fuca numa regiao tranquila com bares e restaurantes e mercados próximos, da pra ir caminhando para o Rossio com 25 min de caminhada . Desvantagem que nao possui limpeza diária nos quartos, nao ha cafe da manha e nem cozinha para que possa fazer peque as refeições, nao ha locais pra guardar malas . Porem um local que atendeu as necessidades .

A képek szebbek voltak a valóságnál, noha ez alapján választottuk ki. Kicsi volt, amivel nem is lett volna baj, de kevés volt a pakoló felület. Ez nagyon hiányzott. A recepción lévők kedvesek és készségesek voltak. 1 hetet voltunk itt, de a szemetet 1X ürítették, így nekünk is meg kellett oldani, hisz 1 pici szemetes volt a mosdóban. Wc papírt is 1X kaptun, 1X kértünk is és az utoló két nap már semmink nem volt...Viszont jó helyen volt, közvetlen a szállás mellett egy pékség volt, itt tudtunk minden nap reggelizni.

Die Tür war etwas schwerfällig zu öffnen aber es ging. Das Zimmer und das Bad waren sauber, der Empfang sehr nett und aufmerksam. Das Gebäude ist etwas in die Jahre gekommen. Die Fenster gingen nicht zu schließen. Für den Preis und die kurze Aufenthaltsdauer (2 Nächte) aber absolut in Ordnung. Tolle frühstucksmöglichkeit / Restaurant direkt unten!

Résidence/Hôtel proche de 3 lignes de métro différentes dans un quartier calme. Chambre propre et spacieuse, mais fenêtres qui ne fermaient pas complètement (il faisait froid), mais heureusement 2 couvertures à disposition. L'accueil est fermé derrière une grille, ce qui est assez déconcertant mais personnel agréable et répond très vite par message. L'hôtel est en rénovation, et au 4ème étage le toit est ouvert/en tôle, ne soyez pas surpris ! Bonne expérience au global.

Eine ruhige Unterkunft. Wir waren dort eine ganze Woche und sind zufrieden gewesen. Allerdings ist das Internet extrem langsam, im TV gibt es nur portugiesische Sender. Und man muss daran denken, dass es ein Hostel und kein Hotel ist. Einkaufsmöglichkeiten in direkter Nähe sind eher rar. Unten (Erdgeschoss) befindet sich eine Konditorei (guter Kaffee) und ein kleines Restaurant. Zum City-Centrum fährt der Bus 760 (Haltestelle direkt vor dem Objekt) und 712 (um die Ecke). Fazit: buchen.

Rest rooms where dirty Its between ttwo hospitals ,its loud

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!

gute Lage, Betten und das drunter liegende Restaurant kann man nur empfehlen

Tuve mjuchos problemas para conseguir entrar al hotel y a la habitación, ya que ni el hotel ni Expedia me mandaron un correo antes de que yo llegase (después sí). Ese fue el gran inconveniente. En cuanto a la estancia en sí, bien. Es antiguo, pero ninguna queja. Aunque está un poco alejado del centro, hay un autobús al lado del portal que te deja en el centro en 10 minutos. También hay varios restaurantes al lado, para poder desayunar o comer

Hospedagem fuca numa regiao tranquila com bares e restaurantes e mercados próximos, da pra ir caminhando para o Rossio com 25 min de caminhada . Desvantagem que nao possui limpeza diária nos quartos, nao ha cafe da manha e nem cozinha para que possa fazer peque as refeições, nao ha locais pra guardar malas . Porem um local que atendeu as necessidades .

Die Tür war etwas schwerfällig zu öffnen aber es ging. Das Zimmer und das Bad waren sauber, der Empfang sehr nett und aufmerksam. Das Gebäude ist etwas in die Jahre gekommen. Die Fenster gingen nicht zu schließen. Für den Preis und die kurze Aufenthaltsdauer (2 Nächte) aber absolut in Ordnung. Tolle frühstucksmöglichkeit / Restaurant direkt unten!

l'albergo è tenuto un pò così... ma la zona è molto comoda e poi fra bar e ristoranti per colazioni, pranzi o cene è pieno. Dentro potrebbero fare qualcosina in più. Il bagno comunque era spazioso e pulito.... più spazioso, in proporzione, della camera. Tanta luce dalle belle finestre del palazzo. Nel complesso ci si può stare anche perchè è ottimo il rapporto qualità / prezzo.

Résidence/Hôtel proche de 3 lignes de métro différentes dans un quartier calme. Chambre propre et spacieuse, mais fenêtres qui ne fermaient pas complètement (il faisait froid), mais heureusement 2 couvertures à disposition. L'accueil est fermé derrière une grille, ce qui est assez déconcertant mais personnel agréable et répond très vite par message. L'hôtel est en rénovation, et au 4ème étage le toit est ouvert/en tôle, ne soyez pas surpris ! Bonne expérience au global.

SINCERAMENTE NÃO ENTENDO COMO PODE AS DIÁRIAS DOS HOTÉIS EM PORTUGAL SEREM MAIS ALTAS DO QUE O JAPÃO ONDE OS HOTÉIS SÃO MUITO MAIS CONFORTÁVEL. NO RESIDENCIAL JOÃO XXI POR EXEMPLO O HOTEL SÓ OFERECE CAMA E BANHEIRO NÃO TEM COPOS NÃO TEM CAFÉ DA MANHÃ NÃO TEM NADA. NÃO RECOMENDO O BANHEIRO DO QUARTO BEM SATISFATÓRIO PORÉM ÁGUA SÓ FRIA. Funcionários solícitos e só.

Eine ruhige Unterkunft. Wir waren dort eine ganze Woche und sind zufrieden gewesen. Allerdings ist das Internet extrem langsam, im TV gibt es nur portugiesische Sender. Und man muss daran denken, dass es ein Hostel und kein Hotel ist. Einkaufsmöglichkeiten in direkter Nähe sind eher rar. Unten (Erdgeschoss) befindet sich eine Konditorei (guter Kaffee) und ein kleines Restaurant. Zum City-Centrum fährt der Bus 760 (Haltestelle direkt vor dem Objekt) und 712 (um die Ecke). Fazit: buchen.

Chambre modeste, petite, bruyante, pas de petits dej possibles à la résidence. Salle de bain un peu vieillotte, il ne faut pas être pressé pour avoir de l'eau chaude dans la douche. Le réservoir des toilettes est très long à se remplir. 2 lits sur 3 confortables quand même.

Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!