Are pets allowed at the property?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 16:00 and check-out time ends at 12:00. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 48 hours before arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

Where is the property located in relation to key landmarks?

The property is located in the heart of Lisbon's Alfama district, close to notable landmarks such as the Castle of São Jorge and Santa Justa Elevator. It is also near Costa da Caparica Beach and Carcavelos Beach.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. It is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. However, there are no extra beds or cribs available for infants.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Extra-person charges may apply depending on property policy.

Tandem Palacio Alfama Apartments in Lisbon

Average nightly price at Tandem Palacio Alfama Apartments by month, last 12 months (USD)
Month	Average price
January	US$89
February	US$89
March	US$131
April	US$188
May	US$198
June	US$203
July	US$220
August	US$236
September	US$238
October	US$279
November	US$325
December	US$108

What guests think

Travellers highlight spacious, modern apartments with full kitchens and laundry, a serene pool and garden with river and Pantheon views, and a central Alfama location that feels quiet inside yet walkable to sights, transit, restaurants and Fado.

At Tandem Palacio Alfama Apartments, staff are widely praised as friendly and helpful. Common drawbacks include limited front-desk hours and after-hours communication, steep hills and internal stairs or elevators that complicate access, and occasional maintenance or amenity gaps like missing coffee pods, pool cleanliness, or nonworking features. Overall, it suits independent travelers seeking apartment-style comfort and standout views in historic Alfama.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests praise the pool and garden with standout views, and a small gym is noted. Some mention limited sun loungers, occasional pool cleanliness issues, tricky elevator access or outages, and that parking can be challenging.

Related guest reviews

10

Ellen Mareille

26 Jun 2024

·

Stayed 2 nights

We had a perfect stay. The appartment and swimmingpool are lovely!

10

Robert

28 Nov 2025

·

Stayed 1 night

Awesome hillside apartments. Fabulous views of Alfama. Friendly staff. Quirky building set-up with hallways and elevators and stairs due to hillside location. Not for mobility challenged guests.

10

Antonio

15 Dec 2024

·

Stayed 3 nights

Esta opción de hotel es increíble porque es súper completo, moderno, amplio y cerca de todo en una buena zona. Muy limpio, las camas son muy cómodas y está súper bien equipado. Además la piscina es espectacular con una vista impresionante. Como llegamos muy temprano y no podíamos hacer check in aún, nos guardaron las maletas en unos lockers muy amplios. Lo único que le faltaría para que fuera 100 puntos el hotel es que tuviera que estacionamiento de vehículo mas cerca. Nos tocó estacionar en un parking público como a 300 metros. Recomendable 100%

10

Julie

3 Nov 2024

·

Stayed 11 nights

The property was outstanding. Very well equipped and the pool and garden area was incredible. The area itself is quirky with lots of side streets and only about a 25minute walk into the main toen. The reception staff were really helpful and welcoming. Plenty of places nearby to eat and drink. Would definitely recommend.

8

Clayton

20 Mar 2025

·

Stayed 1 night

Property was nice. The apartments were a good size. We spoke to the staff and there was no coffee in the rooms and there was none on site for anyone. Food was left over from previous people staying in the cabinets and unfortunately the heating in the room and the gym was not functional and showing error codes. Maybe wrong time to be there?

8

Renata

14 Mar 2022

·

Stayed 2 nights

O check in fui muito bem recebido, deram me um tour pelo o estabelecimento. Tivemos um pequeno problema de noite o elevador não funcionava, tivemos pelo menos uma meia hora a procura de uma maneira de como ir para o apartamento, ligamos para o número, que um funcionário não explicou muito bem como chegar ao apartamento mais um tempo perdido, mas, depois lá conseguimos nos entender. Outro ponto menos bom é de manhã as senhoras de limpeza a falarem alto que se ouvia do quarto, tirei estes dias para descansar, mas o descanso da parte da manhã não foi lá muito positiva. A cerca do apartamento é lindo tem um espaço otimo, uma vista agradável adorei, tudo muito limpo.

10

Matthias

15 Apr 2024

·

Stayed 3 nights

Es ist eine super Unterkunft mit Pool und kleinem Fitnessstudio mitten in Alfama. Sehr freundliche Mitarbeiter an der Rezeption. Vielen Dank.

10

Carol

16 Oct 2024

·

Stayed 1 night

Amazing! The location is perfect, close to the water, the pantheon. The amenities - pool, patios, fruit trees, views from the windows, wow!

8

Ivonne

14 Jul 2025

·

Stayed 3 nights

Die Appartements sind schlicht aber schön eingerichtet. In den Apartments gibt es nichts zu bemängeln. Der Pool sieht nicht mehr so schön aus und könnte mal eine Reinigung vertragen. Zudem gibt es auch leider zu wenig Sonnenliegen. Die Umgebung (Alfama)ist sehr dreckig und überall liegt Müll. So riecht es auch. Wenn man 15 Minuten Bergab läuft kommt man nach Baixa, da sieht es gut aus.

10

Elizabeth

25 Feb 2025

·

Stayed 3 nights

The room was perfect for our family of 4. The kids shared a comfortable pull-out in the living room while the full kitchen helped ensure they were never hungry between each stop of our adventure. Having access to the laundry made it even better. Perhaps what was most spectacular was the stunning roof deck - if only we'd stayed in late spring or summer so it was warm enough to enjoy the pool!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised across many stays. A few report lapses such as mold in showers, ants, irregular housekeeping or no mid-stay cleaning, and an untidy pool area at times.

Related guest reviews

6

Natascha

6 Jul 2022

·

Stayed 5 nights

God beliggenhed og flot bygning. Rummelige værelser. Lidt klinisk indrettet uden udsmykning på de store hvide vægge, hvilket gør det mindre hjemligt. Vi havde booket 5 overnatninger, men fik ingen rengøring og måtte med lidt besvær selv skaffe rene håndklæder og toiletpapir. Stort køkken, men kun få glas og med mangel på basal køkkenudstyr. Ét lille spækbræt og kun en lille sløv køkkenkniv, hvorfor det ikke var muligt at lave mad eller bare skære et brød. Poolen og poolområder blev ikke rengjort eller ryddet op, hvorfor der lå gamle håndklæder og skrald. Et sted med potentiale, men desværre skuffede lidt.

10

David

22 Jul 2024

·

Stayed 3 nights

This apartment style hotel was perfect for our family of four. The rooms were clean and spacious. The staff at the front desk were very friendly and extremely helpful. The location is perfect in Alfama and the property is an absolute oasis to return to after a day of sight seeing.

10

Otto

6 Jan 2025

·

Stayed 3 nights

our family stayed at this property for 3 nights. we really enjoyed the apt. it is spacious, clean, with a good view of the river and the pantheon. the garden is also very pretty.

8

Kirsti

6 Jan 2024

·

Stayed 9 nights

Overall, I was very happy with this property. The location was great, it was a good size, and the grounds were gorgeous. We stayed for over a week and had to chase the staff a bit to get the room cleaned. It would be helpful to provide dishsoap and an adequate supply of toilet paper for the stay.

10

Michael

3 Dec 2025

·

Stayed 1 night

These are apartments. Real apartments with clothese washer, dish washer, fully equipped kitchens. Very clean. Close to cruise ship (walk).

10

Peter

2 Sept 2024

·

Stayed 3 nights

Very beautiful space that was clean and the Alfama district is full of restaurants. Would book this hotel again if we return to Portugal

10

Karin

13 Jul 2022

·

Stayed 3 nights

Otroligt fint lägenhetshotell med lummiga trädgårdar och en swimmingpool. Överlag rent och fint, vi hade några mindre problem men den supertrevliga personalen ordnade allt snabbt. Vacker byggnad och minst sagt rymliga rum.

10

Travis

16 Feb 2026

·

Stayed 3 nights

Great location, clean room and friendly staff.

10

Ivy

8 Nov 2024

·

Stayed 1 night

We liked the suite and the location. It sis lack simple amenities such as coffee pods and face cloths. The showers could be updated as there was mold growing around the bottom of the showers and the caulking was coming off. The receptionist was very friendly, informative and he booked us a tuk tuk tour while we were waiting.

8

Trent

21 Oct 2024

·

Stayed 4 nights

Had an ant problem in my room. Also maintenence guys knocked on my door while i was sleeping 2 different days.but i liked the neighborhood and the place was pretty nice

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious, modern, quiet and well equipped, many with river or Pantheon views and comfortable beds. Some mention minor maintenance issues like slow drains and occasional noise such as a morning cruise-ship horn or an electrical hum.

Related guest reviews

10

ERIC

26 Dec 2024

·

Stayed 4 nights

Appartement spacieux avec une chambre au calme et bien situé. Le bâtiment est très beau ainsi que les extérieurs.

10

Roy

15 Nov 2024

·

Stayed 3 nights

Fabulous location and wonderful space!

10

Robert

21 May 2024

·

Stayed 7 nights

We were in 1E on the 5th level with amazing 270 degree views of the river and city. Very nice, clean, modern, comfortable 1BR with living and dining areas and kitchen. Manager Luis was extremely responsive and helpful. Sr. Fado across the street offered a nice evening of dinner and fado. In the heart of Alfama, so it was an easy walk to many terrific sights. Highly recommended.

10

Irina

1 Mar 2023

·

Stayed 5 nights

Big apartment

10

G

8 Sept 2024

·

Stayed 1 night

Big, airy light filled comfortable apartment with great views. Really friendly and helpful staff. The only moan was a constant high pitched electrical hum in the bedroom which interrupted sleep throughout the night.

10

Darren

8 Sept 2024

·

Stayed 4 nights

Spacious suite with partial water view was comfortable for our family of 4.

10

David

23 Oct 2024

·

Stayed 4 nights

Apartment 1G had amazing views of the city and over the water! It is a huge apartment with everything we needed for a comfortable stay. Reception staff were excellent.

10

Jessica

27 Jun 2024

·

I’ve traveled a lot, and this place might be my and my family’s all-time favorite. The location is right in the heart of the action, but the rooms felt quiet and safe. The hotel is easy to walk to from the train station. The view from the pool was even better than the photos show. All the staff were warm and helpful. I was sad that we only had booked two nights. The only thing that might be a hardship for some is if you are walking from the train and you have rolling luggage, the hills are very steep and the streets are cobblestone, but don’t let that keep you from staying there. This place is great.

10

Angelina

12 Dec 2025

·

Stayed 4 nights

The apartment we rented was spacious, clean, quiet, and close to tourist attractions

10

Megan

19 Jun 2023

·

Stayed 4 nights

Perfect location and wonderful, large room with a beautiful view from every window. Loved having a full kitchen and washing machine. The pool area is undeniably stunning.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and welcoming. However, limited front-desk hours and after-hours communication lead to check-in difficulties or unresolved issues for some.

Related guest reviews

6

cristina L

28 Dec 2024

·

It was good stay- local neighborhood that is safe, accessible, walkable, historic- next to the Pantheon! But there’s no one on the front desk except for certain hours. Our other family member’s apartment had issues with their door that was not addressed right.

10

Janine

1 Mar 2023

·

It's quite beautiful. Loved the design and such a good location. Looks just like the photos. Did not disappoint. Loved my view. It was so quiet. All you need for a great stay. Felt very safe. Front desk very polite and friendly. Thank you!!!!

4

MIGUEL

3 Dec 2024

·

Stayed 2 nights

Very bad check in. We ask for 2 bedrooms and gave us 1. Supper difficult to find the place. Nobody answers. No personnel until almost 10am. Not worth the money.

10

Ali

4 Apr 2025

·

Stayed 3 nights

Excellent reception staff!

8

Jacqueline Elizabeth

26 Aug 2023

·

Stayed 4 nights

Fantastic location for exploring Lisbon. Luis on reception is great and was really helpful during our stay.

10

Brian

18 Nov 2025

·

Stayed 1 night

The room was perfect in every way. The gentleman on the reception desk was most helpful. The location was central to everything.

2

Herlina

1 Apr 2024

·

Stayed 1 night

There was no precheck in reminder. There was NO COMMUNICATION or goodwill attempt to make sure that since i already paid the hotel accommodation cost. No attempt was made to reach me and make sure i have the necessary check in detail when I arrived late. I did not have a problem with Lisbon service apartments. Please make sure we can at least get some kind of communication at this time how they plan to rectify my hardship that night which was possibly recorded in their many cameras. Thank you.

6

Juan Pablo

18 May 2023

·

Stayed 4 nights

Las chicas de la recepción muy poco amables, ni saludaban, ni estaban atentas a las necesidades, salvo por Luis. Para el check in nos tuvieron 2 horas sentados en la puerta con un bebé de 10 meses hasta que nos vinieron a abrir. Se fueron, pusieron papel en la puerta y por más que hicimos varios llamados al número que decían no nos vinieron a ayudar. La verdad que muy mala antencion y muy poco empatía de las chicas que atienen con los huespedes. La habitación muy chica, lo demás bien. Le falta limpieza en las alfombras y sillones.

10

Tamu

2 Nov 2024

·

Stayed 7 nights

Absolutely loved the staff (thank you, Luis!) who made late checkin and our overall stay great.

6

José David Gámez

4 Jul 2025

·

Stayed 2 nights

Apartment ample space , location it’s central but in front of the property it’s a city trash collection point with multiple large trash can there , which it’s not appealing But no easy to communicate Front desk service short period of time Lunch break for them 1 1/2 hour at noon If you need to communicate only way it’s calling but many tourist cell service from a different country , it should be better what’s up .

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set in Alfama near sights, transit and restaurants, the setting feels central with many units remaining quiet. The area is steep and hilly, and a few mention nearby trash points or street cleanliness detracting from the appeal.

Related guest reviews

10

Pilar

3 Oct 2023

·

Stayed 4 nights

The apartment is in the heart of alfama, the noise from the cruise ship is quite annoying but luckily it only happens once a day and just in the morning.

10

Robert

28 Nov 2025

·

Stayed 1 night

Awesome hillside apartments. Fabulous views of Alfama. Friendly staff. Quirky building set-up with hallways and elevators and stairs due to hillside location. Not for mobility challenged guests.

10

Allan

2 Jan 2025

·

Stayed 5 nights

We liked our apartment which is on the top floor with partial view of the waterfront and cruise ships. The apartment was very quiet and the beds were very comfortable. It is conveniently located with lots of good restaurants and small shops nearby. It is walkable to few attractions including Commercial square (downtown), the famous 28E tram stop, Saint George castle, and a few beautiful outlooks. We enjoyed our stay here!

10

Roy

15 Nov 2024

·

Stayed 3 nights

Fabulous location and wonderful space!

10

Ana

7 Mar 2024

·

Stayed 3 nights

Amazing apartment with amazing views. Great location with small restaurants and markets. Close to metro and trains

10

CARLOS

27 Nov 2024

·

Stayed 2 nights

Muy buena opción en ALFAMA y en Lisboa en general. Lo que si es que se camina regular para el centro de la ciudad y zona histórica.

10

Jessica

27 Jun 2024

·

I’ve traveled a lot, and this place might be my and my family’s all-time favorite. The location is right in the heart of the action, but the rooms felt quiet and safe. The hotel is easy to walk to from the train station. The view from the pool was even better than the photos show. All the staff were warm and helpful. I was sad that we only had booked two nights. The only thing that might be a hardship for some is if you are walking from the train and you have rolling luggage, the hills are very steep and the streets are cobblestone, but don’t let that keep you from staying there. This place is great.

10

Travis

16 Feb 2026

·

Stayed 3 nights

Great location, clean room and friendly staff.

8

Ivonne

14 Jul 2025

·

Stayed 3 nights

Die Appartements sind schlicht aber schön eingerichtet. In den Apartments gibt es nichts zu bemängeln. Der Pool sieht nicht mehr so schön aus und könnte mal eine Reinigung vertragen. Zudem gibt es auch leider zu wenig Sonnenliegen. Die Umgebung (Alfama)ist sehr dreckig und überall liegt Müll. So riecht es auch. Wenn man 15 Minuten Bergab läuft kommt man nach Baixa, da sieht es gut aus.

10

Richard

17 Oct 2023

·

Stayed 5 nights

Location was very good and on a street with several very good small restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No consistent on-site dining is noted; guests rely on many nearby restaurants, markets and wine bars. Several mention rooms lacked coffee pods and there was no coffee available on site.

Related guest reviews

10

Joanna

13 Jul 2023

·

Stayed 5 nights

Great place!!! Location was amazing, quiet and friendly neighbor surrounded by great restaurants and people! The 1 BR was spacious, clean and perfect t for a family of 4. The view of the national building was breathtaking!!! Luis & Joana were super attentive and helpful!!!

10

Allan

2 Jan 2025

·

Stayed 5 nights

We liked our apartment which is on the top floor with partial view of the waterfront and cruise ships. The apartment was very quiet and the beds were very comfortable. It is conveniently located with lots of good restaurants and small shops nearby. It is walkable to few attractions including Commercial square (downtown), the famous 28E tram stop, Saint George castle, and a few beautiful outlooks. We enjoyed our stay here!

10

Robert

21 May 2024

·

Stayed 7 nights

We were in 1E on the 5th level with amazing 270 degree views of the river and city. Very nice, clean, modern, comfortable 1BR with living and dining areas and kitchen. Manager Luis was extremely responsive and helpful. Sr. Fado across the street offered a nice evening of dinner and fado. In the heart of Alfama, so it was an easy walk to many terrific sights. Highly recommended.

10

Loranne

22 Aug 2023

·

Stayed 7 nights

This property is in a great location, close to restaurants, small grocery stores, metro, tuk tuks!! It is clean, spacious and the pool has an amazing view! We loved the Saturday Flea market up the hill.

10

Julie

3 Nov 2024

·

Stayed 11 nights

The property was outstanding. Very well equipped and the pool and garden area was incredible. The area itself is quirky with lots of side streets and only about a 25minute walk into the main toen. The reception staff were really helpful and welcoming. Plenty of places nearby to eat and drink. Would definitely recommend.

8

Clayton

20 Mar 2025

·

Stayed 1 night

Property was nice. The apartments were a good size. We spoke to the staff and there was no coffee in the rooms and there was none on site for anyone. Food was left over from previous people staying in the cabinets and unfortunately the heating in the room and the gym was not functional and showing error codes. Maybe wrong time to be there?

8

Dorland

26 Aug 2024

·

Stayed 2 nights

Our family loved Lisbon. We also really enjoyed this hotel. Only negative things were there is no dish soap for the dishwasher no laundry soap for the laundry machine and they supply the coffee maker but no coffee pods. Other than the place is excellent. I would recommend it to friends or family.

10

Ivy

8 Nov 2024

·

Stayed 1 night

We liked the suite and the location. It sis lack simple amenities such as coffee pods and face cloths. The showers could be updated as there was mold growing around the bottom of the showers and the caulking was coming off. The receptionist was very friendly, informative and he booked us a tuk tuk tour while we were waiting.

10

Richard

17 Oct 2023

·

Stayed 5 nights

Location was very good and on a street with several very good small restaurants.

10

kathryn

18 May 2023

·

Stayed 3 nights

Beautiful property unexpectedly nestled in the Alfama district. Several buildings form the suites which are apartments. We had beautiful views, lots of space , well equipped. Beautiful garden/pool area. Easy to walk into the downtown. Lots of local markets nearby and great Fado places!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $197	17 $209
18	19 $192	20 $140	21	22 $145	23 $138	24 $178
25 $129	26 $117	27 $227	28 $179	29 $144	30 $194	31 $208

Su	Mo	Tu	We	Th	Fr	Sa
1 $100	2 $93	3 $111	4 $136	5 $115	6 $124	7 $168
8 $148	9 $167	10 $162	11 $176	12 $164	13 $130	14 $120
15 $105	16 $96	17 $101	18 $102	19 $96	20 $129	21 $129
22 $96	23 $96	24 $102	25 $96	26 $105	27 $119	28 $120
29 $101	30 $96

Tandem Palacio Alfama Apartments

Prices for Tandem Palacio Alfama Apartments

Monthly average prices

About this property

Location

Room options

Superior Suite

Duplex Apartment

Studio

One-Bedroom Apartment

Two-Bedroom Apartment

Guest reviews of Tandem Palacio Alfama Apartments

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Tandem Palacio Alfama Apartments

Prices for upcoming dates

Business details