Name: Hotel Excelsior
Address: Rua Rodrigues Sampaio 172, Lisbon, Portugal, Lisbon, Lisbon District, Portugal
Rating: 7.2

Guest reviews

7.2

Good

Based on 2,619 verified reviews

Who stays here?

Business

4%

Couple

31%

Family

36%

Group

22%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Excelsior, travellers consistently praise the central, metro-adjacent location and friendly staff, while many note small, dated rooms, especially very small bathrooms, with maintenance issues and occasional sewage odors, plus mixed experiences with the included breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

gislain

20 Apr 2026

·

Stayed 1 night

Hôtel simple to spend 2 nights without spend lots of money , the staff are nice

10

JOSE Antonio

1 Apr 2026

·

Stayed 7 nights

All good . A friendly well come . in fact fresh breakfast and extremely good breakfast services. The front desk exceptional . I must recommend , IGOR the front desk clerk Brasilian Accent very smart good etiquette and extreme Etiquette. His clean well groomed, a problem solver this guy can do different assignments at the same time Im very impressed. Above All the entire hotel is very clean Hallways the steps, the lobby. The entire front desk stuff is very well groomed and clean . I Highly recommend this hotel . Thank you . I Give 5 Stars .

8

man wai

19 Mar 2026

·

Stayed 2 nights

Good

10

John

13 Jan 2026

·

Stayed 1 night

Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.

8

William

11 Dec 2025

·

Stayed 3 nights

Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.

Rua Rodrigues Sampaio 172, Lisbon, Portugal

Location

With a stay at Hotel Excelsior, you'll be centrally located in Lisbon, steps from Marquis of Pombal Square and within a 5-minute walk of Eduardo VII Park. This hotel is 0.4 mi (0.7 km) from Medeiros e Almeida Museum and 0.6 mi (0.9 km) from Cinemateca Portuguesa Museum.

Avenida da Liberdade(0.1 Miles)

Marquis of Pombal Square(0.2 Miles)

Eduardo VII Park(0.2 Miles)

Medeiros e Almeida Museum(0.3 Miles)

Cinemateca Portuguesa Museum(0.4 Miles)

Estufa Fria(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:30 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 5 for adults and children.

Check-in is at 2:30 PM and check-out is at 12:00 PM. Early or late check-in/check-out availability may incur additional charges and should be requested upon arrival.

The hotel is centrally located in Lisbon, steps from Marquis of Pombal Square and within a 5-minute walk of Eduardo VII Park. It is approximately 0.4 mi from Medeiros e Almeida Museum and 0.6 mi from Cinemateca Portuguesa Museum.

Children are allowed to stay at the property. Specific age policies for free stays are not mentioned.

The property offers rollaway beds for a fee of EUR 35 per day. Advance request or confirmation may be required.

Hotel Excelsior

Amenities

Property description

Guest reviews