Is parking available at the property?

Self parking is available on-site for a fee of EUR 20 per day. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 8:00 AM to noon for a fee of approximately EUR 15 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, and there are elevators to assist guests.

Where is the property located in relation to key landmarks?

The property is centrally located in Lisbon, within a 10-minute walk of Commerce Square and Santa Justa Elevator. It is approximately 0.6 miles from Rossio Square and 1.1 miles from Avenida da Liberdade.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

Cais Urban Lodge

What guests think

Cais Urban Lodge stands out for its central, walkable location near Pink Street and Cais do Sodré, responsive WhatsApp-based support, and straightforward, reception-free check-in, while travelers should expect a lively nightlife scene that can extend late into the night.

Rooms are modern and thoughtfully designed, often spacious with comfortable beds and effective soundproofing, though some note creaky floorboards, duplex stairs that may challenge mobility, or layouts that feel smaller than photos. Cleanliness is generally praised, but housekeeping typically occurs every three days, leading to occasional issues like unchanged towels or missed vacuuming. The breakfast picnic basket is enjoyed yet modest in portion and variety, and parking is available in a nearby garage but spaces are limited and best reserved. Overall, it delivers comfort and convenience with a few trade-offs to note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many units include kitchenettes and there is an elevator. Parking is in a nearby garage but spots are limited and should be reserved; several guests said it worked well, though availability varied.

Related guest reviews

10

Stephane Gilles Joseph

20 Feb 2024

·

Stayed 3 nights

We really enjoyed our stay! walking distance to beautiful places, and to amazing restaurants, bars, plus easy and convenient to park in their garage.

10

Annie

23 May 2025

·

Stayed 1 night

Convenient of everything and quite. Had reserved a parking space in a garage across the alley. The staffs are helpful and friendly. Looks like they upgraded there rooms. Modern with long ceiling impact windows, If ever we come back I will make a reservation here again. Thank you Nuno and Fabio.

10

Manjula

4 Apr 2024

·

Stayed 1 night

CAIS Urban Lodge is a great place to stay. It is located just next to the Pink Street which was lovely. The customer service was excellent. We stayed at the lodge twice - once at the duplex studio and the next time in a studio. Both were awesome. There is a full fridge, pots and pans. plates, utensils. There is no microwave but we didn’t miss it. Shopping was close by. We needed a universal adapter and it was easy to find.

8

Maria

12 Jul 2025

·

Stayed 3 nights

Very good location within walking distance to many shops, restaurants and main areas of attraction. Steps away from pink street. Communication was always very quick by using whatsup. We reserved parking ahead as space is limited which is just across the street and in a covered parking garage. At times we found our slot was already taken by someone else but we were able to reach the host quickly to help us resolve the issue. Has an elevator. Would recommend for exploring Lisbon.

10

Colette

28 Jun 2025

·

Stayed 3 nights

Great location to explore Lisbon with access to dining and shopping options. The Cais Lodge staff was very attentive and responsive when we had questions or needs related to our room. Easy access to parking as well.

10

Jing

17 Jul 2025

·

Stayed 4 nights

Very nice and clean hotel, well equipped with a Smeg fridge, an oven, a hob and a dishwasher. Suitable for family stay.

8

Thaís

29 Sept 2024

·

Stayed 1 night

Excelente local. Excelente conforto Porém falava que havia estacionamento e não havia, falaram que no dia não tinha vaga no estacionamento

10

Cameron

10 Aug 2023

·

Stayed 2 nights

Fantastic. The location was great for either walking to or getting public transport to everything we wanted to see. While it was very noisy outside while we were there - the soundproofing was amazing. If you want to park - but it early. This was excellent. This was the first ‘non hotel’ environment we have stayed in - in the sense that there was no reception area. However, it depends what you want. We wanted a room & this one was a great room with plenty of space. Air con was also extremely good (comparing to the other 4 hotels we’ve stayed in this week. Would highly recommend.

10

Caroline

1 Aug 2024

·

Stayed 6 nights

This hotel is very central in its location. It is a short walk from Cais Do Sodre station, which gives us easy access to the beaches and the airport by public transit. Many of the main tourist attractions and great restaurant options were walkable. There are grocery stores nearby that allow us to grab snacks and drinks. We appreciated the kitchenette for our family needs. The staff was great, they checked in with us regularly & were always prompt to respond to our needs. The double-panel glass did a great job of minimizing noise from Pink Street. However, the loud thumping sounds from the bar below were hard to ignore on some nights. The lodge does provide earplugs which were much appreciated. Most nights, we were so exhausted from exploring during the day that falling asleep was a non-issue for us.

10

Douglas

21 Feb 2025

·

Stayed 2 nights

Nice room, great bed. Helpful staff, but offsite. Parking was close by.

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Cleanliness

Rooms are generally reported very clean and well maintained. Housekeeping is typically every three days, which led to occasional lapses like delayed vacuuming or towels not refreshed.

Related guest reviews

10

Lori

19 Oct 2025

·

Stayed 3 nights

Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.

10

Angela

22 Oct 2025

·

Stayed 3 nights

Hotel bem localizado, pequeno almoço servido no apartamento, caprichado, mas sem muita variedade. Ponto negativo: A arrumação dos quartos e troca de roupas é a cada 3 dias.

10

Lauren

25 Oct 2025

·

Stayed 2 nights

Staff was wonderful, very helpful! Place was very clean and spacious. Had everything we needed! Would recommend

8

Louise

20 Oct 2025

·

Stayed 4 nights

Great location, very spacious room, interior design was great - loved the headboard design! The only downside was the beautiful floorboards were really noisy, so creeping to the loo in the middle of the night woke my partner up. No cleaning done during our 5 day stay - so towels didn’t get changed which was disappointing. Other than that it was great, we shall return

6

Fatima

13 Sept 2024

·

Stayed 1 night

Awesome location, cute facility but could use a bit of cleaning.

10

Waldemar

2 Nov 2025

·

Stayed 3 nights

Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.

8

Odd Magne Sjursen

23 Mar 2024

·

Stayed 2 nights

Greit rom, ventilasjonen var slått av/fungerte ikke. Og vi så flere store sjeggkre på rommet. Selve seng og rom var utenom det bra.

10

Karri

31 Oct 2025

·

Stayed 3 nights

The room was lovely! Spacious, clean, beautifully decorated, and well-stocked. We were treated so warmly by Fabio, who checked us in. The location is very convenient - only steps away from Pink Street! Would definitely stay here again.

10

Stephen

10 Oct 2025

·

Stayed 1 night

The apartment was stylish and clean. The area was great

6

Maja

4 Aug 2024

·

Stayed 6 nights

Selve lejligheden var fin. Trægulv - der virkelig larmede. Vi var så uheldig at de sidste nætter havde vi børn i lejligheden over os der løb rundt frem til 24 om aftenen. Hele lejligheden rystede og sengene så man slet ikke kunne sove. Rengøring havde ikke støvsuget ordentlig da vi kom og blev først fikset da vi havde sendt billeder og forklaret fire dage i træk. Super service fra ham vi havde kontakt til 🙏 Placeringen af lejligheden i byen var super.

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Rooms

Modern decor, comfortable beds, and often spacious layouts with high ceilings; soundproofing helps many. Some report creaky floors, duplex stair layouts that may not suit everyone, occasional smaller-than-expected rooms, and Wi‑Fi generally reliable.

Related guest reviews

10

cynthia

24 Oct 2025

·

Stayed 1 night

We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon

8

Louise

20 Oct 2025

·

Stayed 4 nights

Great location, very spacious room, interior design was great - loved the headboard design! The only downside was the beautiful floorboards were really noisy, so creeping to the loo in the middle of the night woke my partner up. No cleaning done during our 5 day stay - so towels didn’t get changed which was disappointing. Other than that it was great, we shall return

10

Waldemar

2 Nov 2025

·

Stayed 3 nights

Our room was beautiful and spotless. Looks like the whole building was remodeled recently. High ceilings, very solid furniture, soundproof windows. Highly recommended.

10

Shilpa

8 Sept 2025

·

Stayed 9 nights

Great floor plan, spacious rooms with high ceiling. Comfortable bed. Great aesthetics in interior design. Great staff.

8

Justin

1 Oct 2024

·

Stayed 2 nights

In the middle of the action. The Pink Street nightlife area is a block away, though the windows are well-insulated noise-wise. Keep in mind this is not a hotel. There is no front desk, and instead they have someone waiting to greet you if you show up between 3 and 6pm. The room is very modern, well-maintained, and spacious. Internet worked well.

8

Andy

23 Sept 2025

·

Stayed 4 nights

Great welcome and good location for all that Lisbon offers . Quiet room considering it is within 100 yds of the ever busy Pink street area . Nice size room with really creaky floors , no kettle and only 4 hangers. Best hotel shower I've ever had 👍. Would use again.

10

Cameron

10 Aug 2023

·

Stayed 2 nights

Fantastic. The location was great for either walking to or getting public transport to everything we wanted to see. While it was very noisy outside while we were there - the soundproofing was amazing. If you want to park - but it early. This was excellent. This was the first ‘non hotel’ environment we have stayed in - in the sense that there was no reception area. However, it depends what you want. We wanted a room & this one was a great room with plenty of space. Air con was also extremely good (comparing to the other 4 hotels we’ve stayed in this week. Would highly recommend.

10

Charlotte

7 Jun 2024

·

Stayed 1 night

Cais Urban Lodge was spectacular! Fabio was excellent throughout the check-in process and helped us store our bags until our room was ready. Once we got to our room, it was much larger than expected - a huge bonus!! Beautiful modern decor, plenty of space (bigger than a bedroom in most resorts), effective air conditioning, and more. We loved the hotel’s location too and can’t recommend it enough!

10

Sydney

22 Apr 2024

·

Stayed 3 nights

The hotel was perfectly located! In walking distance of the Time Out Market and Pink Street plus other awesome attractions. The room itself was spacious and designed with a fresh take.

10

Lesley

7 May 2024

·

Stayed 3 nights

We stayed in the apartment with balcony on the 6th floor and would highlight recommend this room. The view was beautiful and with the doors and skylight closed you couldn’t not hear pink street-even though we could see it. A fantastic option when you want a little extra space.

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Service

Staff are widely praised as friendly and highly responsive via WhatsApp, with smooth or assisted check-ins for many. However, there is no full-time reception, and a few guests experienced confusion or short waits during arrival and luggage handling.

Related guest reviews

10

Lori

19 Oct 2025

·

Stayed 3 nights

Clean, quiet and centrally located. Excellent customer service despite not having a 24/7 reception.

6

heather

28 Apr 2023

·

Stayed 1 night

Location great but room was smaller than the pictures. Note this is not a hotel so there’s no check in desk and that process was a pain - constantly getting chased for my whereabouts. Probably better places to stay in the vicinity

8

Maria

12 Jul 2025

·

Stayed 3 nights

Very good location within walking distance to many shops, restaurants and main areas of attraction. Steps away from pink street. Communication was always very quick by using whatsup. We reserved parking ahead as space is limited which is just across the street and in a covered parking garage. At times we found our slot was already taken by someone else but we were able to reach the host quickly to help us resolve the issue. Has an elevator. Would recommend for exploring Lisbon.

8

Frank

8 Oct 2024

·

Stayed 1 night

Nice apartment. No reception desk or lobby. Difficult to check in. Hard to find.

10

Cheryl

5 Oct 2025

·

Stayed 3 nights

This is a zero hotel which we quite appreciated. It contained everything needed for our 3 night stay. The location was absolutely amazing. Bed was quite comfortable. The staff was extremely responsive to any questions and requests. We would definitely stay here again!

10

Colette

28 Jun 2025

·

Stayed 3 nights

Great location to explore Lisbon with access to dining and shopping options. The Cais Lodge staff was very attentive and responsive when we had questions or needs related to our room. Easy access to parking as well.

10

Aaron

23 Sept 2025

·

Stayed 2 nights

People should be aware all communication with this Lodge is through email or WhatsApp, lots of confused people including me not understanding how to check in or get in the building, we were all standing outside not knowing what to do. There is no desk or reception! My room was amazing and my bed was very comfortable.

10

octavian

1 Jun 2025

·

Stayed 3 nights

Very pleased with the propriety and the ease of communication with the manager. We were a little concerned with the fact that the hotel has no traditional lobby reception but everything went smooth. Thanks Manuel.

4

Darren

12 Oct 2023

·

Stayed 2 nights

The Lodge itself is very nice but we had some big problems…we waited almost 20 minutes for the check-in person but the location is close to restaurants and amenities. But it was so noisy on Monday and Tuesday nights in mid October that is was impossible to sleep (club music lasted until 5 am in the morning). Other reviews indicated that the double doors provided adequate sound proofing however this was not the case for our room (we should have seen this upon check-in as they provided ear plugs to us!). They need to be more honest about the level of noise.

10

Stewart

1 Dec 2024

·

Stayed 2 nights

Great information before arrival. Kept in touch on the day of my arrival, and greeted me to show me around and explain everything

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Location

Excellent central base near Pink Street, Time Out Market, and Cais do Sodré transit, with most sights walkable. The nightlife area can be noisy late; soundproofing or earplugs helped some but not all.

Related guest reviews

10

Jason

13 Jan 2026

·

Stayed 1 night

Great location, communication, and clean & comfortable place. Would definitely come back!

10

Qian

28 May 2025

·

Stayed 3 nights

The location of this property is unmatched. Super close to the main train station and Time Out market. Also very walkable to the rest of the tourists spots (between 10-20 mins walk to most). The staff was very helpful on WhatsApp. They provided me with instructions as we were arriving quite late in the evening. With the instructions, we got in with no trouble at all. The only thing is that our room faced the tail end of the Pink Street which had many bars. There were people talking loudly outside pretty much all night. The room did have 2 pairs of earplugs and with the earplugs in, we slept with no issue.

10

Francois-Xavier

19 Sept 2025

·

Stayed 2 nights

L’endroit est superbe et bien placé ce qui permet de s’imprégner de Lisbonne. ** par contre l’emplacement se trouve près d’une rue très active (musique et festivité)** 10/10

8

Rebecca

29 Mar 2025

·

Stayed 3 nights

This property is a renovated historic building. Beautifully designed and professionally managed. It is very near Pink Street, Time Out Market, the river front, and the train station that takes you to Cascais, with many more conveniences nearby. However, I was looking to stay in Chiado - this property came up in my search on Expedia, but it's not in Chiado. Pink Street is photogenic, but gritty and a bit of a red light district - not our vibe. The 'kitchen' is very minimally equipped and not setup for real cooking.

10

sharon

16 Jan 2024

·

Stayed 2 nights

Great place - lively and lively area!

8

Justin

1 Oct 2024

·

Stayed 2 nights

In the middle of the action. The Pink Street nightlife area is a block away, though the windows are well-insulated noise-wise. Keep in mind this is not a hotel. There is no front desk, and instead they have someone waiting to greet you if you show up between 3 and 6pm. The room is very modern, well-maintained, and spacious. Internet worked well.

10

CATALINA CASTRO

8 Sept 2025

·

Stayed 2 nights

Great location!

10

Caroline

1 Aug 2024

·

Stayed 6 nights

This hotel is very central in its location. It is a short walk from Cais Do Sodre station, which gives us easy access to the beaches and the airport by public transit. Many of the main tourist attractions and great restaurant options were walkable. There are grocery stores nearby that allow us to grab snacks and drinks. We appreciated the kitchenette for our family needs. The staff was great, they checked in with us regularly & were always prompt to respond to our needs. The double-panel glass did a great job of minimizing noise from Pink Street. However, the loud thumping sounds from the bar below were hard to ignore on some nights. The lodge does provide earplugs which were much appreciated. Most nights, we were so exhausted from exploring during the day that falling asleep was a non-issue for us.

10

Marcus

3 Jan 2025

·

Stayed 5 nights

Great Location

8

KOSUKE

27 Oct 2023

·

Stayed 3 nights

近くにクラブがあるため、気になる人は夜眠れないと思うが、私は気持ちよく寝ることが出来た。ホテルは清潔で広く、居心地がよい。

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AI-generated summary based on recent guest reviews

Dining

Breakfast is typically delivered in a picnic basket and praised for taste, though portions and variety are small. A few guests reported no breakfast included or wished for in-room coffee.

Related guest reviews

10

Angela

22 Oct 2025

·

Stayed 3 nights

Hotel bem localizado, pequeno almoço servido no apartamento, caprichado, mas sem muita variedade. Ponto negativo: A arrumação dos quartos e troca de roupas é a cada 3 dias.

10

cynthia

24 Oct 2025

·

Stayed 1 night

We are 70 and got the room with steep stairs up to tv and seating area. Not good for older people. We also arrive early from ship and they let us store luggage at sister property till room ready. They got the room ready early for us. No reception area in lodge. The young lady l think Belinda was her name was very informative and helpful. I would stay again but different room on level 2 street level. No breakfast but places close by for 8.90 euro for a full English breakfast. We so enjoy the friendly people of Lisbon

8

Joël

11 Jan 2026

·

Stayed 3 nights

Nice idea to have a basket breakfast delivered to the room, but it’s very small.

10

Nicole

31 Oct 2025

·

Stayed 3 nights

Room was great, convenient location, breakfast was wonderful and very accommodating of me being gluten free.

10

brenda

21 Apr 2024

·

Stayed 2 nights

It would be good to have coffee in the room. The welcome beer was nice

10

Sangyun

1 Jan 2026

·

Stayed 1 night

객실도 깔끔하고 아침도 훌륭했습니다. 광장이랑도 가까워서 불꽃축제도 볼수 있었네요!

8

Ernesto

1 Mar 2023

·

Stayed 1 night

The layout for the room is interesting, but more addequate for young people. I believe the reservation said "breakfast included" ut it was no breakfast in the hotel.

10

Coloma

5 Feb 2026

·

Stayed 4 nights

Hotel muy céntrico y cómodo. Te traen el desayuno a la habitación en una cesta y está riquísimo. Sin duda para repetir.

10

Mark

13 Oct 2025

·

Stayed 4 nights

We liked the breakfast that was delivered each morning. The apartment was spacious and centrally located. We were running out of bathroom tissue on the last day, otherwise a very good stay.

10

Cathy

13 Nov 2025

·

Stayed 1 night

We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $129	2 $100	3 $125	4 $108	5 $129	6 $152	7 $153
8	9	10 $161	11	12 $137	13 $177	14 $121
15 $105	16 $97	17 $128	18 $102	19 $160	20 $98	21 $103
22 $100	23 $80	24 $92	25 $124	26 $110	27 $102	28 $139
29 $91	30 $76

Cais Urban Lodge

About this property

Location

Room options

Studio

Double Room

Apartment

Apartment with Balcony

Studio with Balcony

Suite with Balcony

Suite

Duplex Studio

Duplex Suite

Duplex Apartment

Guest reviews of Cais Urban Lodge

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cais Urban Lodge

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $143	26 $173	27 $116	28	29 $160	30 $125	31 $132