Iberostar Selection Cancun - All Inclusive
339 $US
/nuit
Moyenne pour octobre
Prix pour Iberostar Selection Cancun - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
339 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Iberostar Selection Cancun - All Inclusive, les prix par nuit s'élèvent en moyenne à 263 $US pendant le mois le moins cher (août) et à 591 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 572 $US |
| février | 591 $US |
| mars | 463 $US |
| avril | 399 $US |
| mai | 291 $US |
| juin | 279 $US |
| juillet | 324 $US |
| août | 263 $US |
| septembre | 347 $US |
| octobre | 339 $US |
| novembre | 518 $US |
| décembre | 404 $US |
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oct. · 339 $US
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Le plus cher : février (env. 591 $US)
Le moins cher : août (env. 263 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Vous avez le choix entre une journée bien chargée avec une partie de golf o...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Vous avez le choix entre une journée bien chargée avec une partie de golf ou des moments de pure détente sur la plage privée. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Cancún, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 10126 mètres carrés et comprenant un espace de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine méditerranéenne proposée par Al Mar Restaurant, l'un des 5 restaurants de cet hébergement tout inclus ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 5 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 08 h 00 à 11 h 00.
Chambres
Les 426 chambres climatisées de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Profitant d'un emplacement de choix à Cancún (Zona Hotelera), Iberostar Selection Cancún - All Inclusive est à moins de 15 minutes à pied de Plages de la Zone Hôtelière et La Isla (centre commercial). Cet hébergement tout inclus se trouve à 6,6 km de Playa Delfines et à 26,8 km de Club de golf Moon Palace.
À proximité
Centre commercial Kukulcan Plaza(0.1 miles)
Centre commercial Luxury Avenue(0.1 miles)
Plage de Marlin(0.3 miles)
Plages de la Zone Hôtelière(0.3 miles)
Lagune Nichupté(0.3 miles)
Musée de la téquila(0.6 miles)
El Sol de Cancun(0.6 miles)
La Isla (centre commercial)(0.6 miles)
Plage Las Ballenas(0.7 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.8 miles)
Isla Dorada(1.2 miles)
Aquaworld(1.4 miles)
Oasis Arena(1.9 miles)
San Miguelito(1.9 miles)
Musée de la culture maya de Cancún(2.2 miles)
Aéroport principal le plus pratique pour rejoindre Iberostar Selection Cancún - All Inclusive : Aéroport international de Cancún (CUN)(12 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Boulevard Kukulcan KM.17 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Centre commercial Kukulcan Plaza (0.1 miles)
Centre commercial Luxury Avenue (0.1 miles)
Plage de Marlin (0.3 miles)
Plages de la Zone Hôtelière (0.3 miles)
Lagune Nichupté (0.3 miles)
Musée de la téquila (0.6 miles)
Options de chambre
6
Villa, en front de mer
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
624 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Villa, en front de mer (Swim Out)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
624 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privéePiscine privée
7
Suite, vue océan (Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1475 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Chambre Premium, vue océan
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
398 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Premium, vue partielle sur l'océan
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
398 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Suite, en front de mer
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
958 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Premium (Promo)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
398 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Premium, balcon, vue océan
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
398 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
8
Villa, en bord de piscine
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
624 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Standard
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
398 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Iberostar Selection Cancun - All Inclusive
8.5
Fabuleux
Basé sur 1 225 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Iberostar Selection Cancun - Tout compris, les clients apprécient souvent le personnel accueillant, l'emplacement en bord de mer et les piscines adaptées aux familles avec des aires de jeux pour enfants, mais les expériences varient en raison de chambres parfois vieillottes et de problèmes opérationnels qui affectent occasionnellement la commodité et le confort.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Iberostar Selection Cancun - Tout compris, les clients apprécient souvent le personnel accueillant, l'emplacement en bord de mer et les piscines adaptées aux familles avec des aires de jeux pour enfants, mais les expériences varient en raison de chambres parfois vieillottes et de problèmes opérationnels qui affectent occasionnellement la commodité et le confort.
La qualité de la nourriture est inégale : si certains apprécient les buffets et quelques restaurants, beaucoup citent des plats répétitifs ou fades, une politique du premier arrivé qui entraîne de longues attentes, des boissons diluées et des cas occasionnels de maladie ou un étiquetage insuffisant concernant les allergies. Les chambres varient des suites spacieuses avec une vue magnifique aux unités vieillottes avec des problèmes d'entretien et de climatisation ; les espaces communs peuvent être chauds, les ascenseurs sont lents et les jacuzzis ou les surfaces de piscine nécessitent parfois des réparations. Le complexe est généralement propre et animé pendant la journée, mais des signalements de nuisibles dans certaines chambres et des animations du soir modestes apparaissent dans les avis. Dans l'ensemble, attendez-vous à un complexe balnéaire familial avec un cadre magnifique et une qualité variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les grandes piscines, la plage propre et les aires de jeux pour enfants/Star Camp sont des points forts. Les inconvénients incluent des ascenseurs et des espaces communs très chauds ou lents, des jacuzzis tièdes ou hors service, des bruits de construction occasionnels et des surfaces de piscine usées.
Avis de voyageur à ce sujet
8
Christine
5 août 2024
·
A séjourné 5 nuits
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
8
David
25 févr. 2025
·
A séjourné 7 nuits
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Luca Del
8 déc. 2024
·
A séjourné 6 nuits
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
8
Arash
20 nov. 2025
·
A séjourné 5 nuits
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Marcela
8 mai 2024
·
A séjourné 5 nuits
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
10
Carmesa
4 sept. 2025
·
A séjourné 4 nuits
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
10
Eberhard Hagen Freihoff Genannt
11 mars 2025
·
A séjourné 7 nuits
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
8
Robin
4 sept. 2023
·
A séjourné 7 nuits
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
10
Tasmin
10 sept. 2025
·
A séjourné 6 nuits
Swim-up bar, pool, beach, friendly staff. Great resort
Swim-up bar, pool, beach, friendly staff. Great resort
6
Marcello
20 avr. 2025
·
A séjourné 6 nuits
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent la propriété et les chambres très propres avec un service de ménage efficace. Cependant, plusieurs avis mentionnent la présence de nuisibles (fourmis, cafards, punaises de lit suspectées) et des lacunes occasionnelles dans l'entretien des chambres ou des espaces communs.
Avis de voyageur à ce sujet
2
Sooyong
30 nov. 2025
·
A séjourné 3 nuits
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
8
Jennifer
24 nov. 2025
·
A séjourné 7 nuits
Room was clean. Housekeeping was great. Bed was comfy
Room was clean. Housekeeping was great. Bed was comfy
2
Elisavetta
8 mai 2024
·
A séjourné 4 nuits
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
6
Sharad
5 janv. 2024
·
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
10
OTIS CHRISTOPHER
21 nov. 2025
·
A séjourné 5 nuits
Beautiful property, rooms were clean and staff were great!
Beautiful property, rooms were clean and staff were great!
2
Samuel
27 janv. 2024
·
A séjourné 5 nuits
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
6
Sanil
7 mai 2024
·
A séjourné 5 nuits
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
6
Daniela Isabel
29 août 2024
·
A séjourné 4 nuits
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
10
Jordan
19 nov. 2025
·
A séjourné 8 nuits
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
10
Juan
15 mars 2024
·
A séjourné 4 nuits
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Certaines chambres et suites sont spacieuses avec vue sur l'océan et des lits confortables. D'autres semblent vieillottes, avec des problèmes de climatisation ou d'électricité, des douches à l'italienne peu pratiques, des portes/serrures qui coincent et du bruit provenant des travaux de construction ou des spectacles du soir.
Avis de voyageur à ce sujet
10
Nairu
11 déc. 2025
·
A séjourné 3 nuits
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
10
Diana Andrea
20 juil. 2025
·
A séjourné 5 nuits
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
6
kamran
9 nov. 2025
·
A séjourné 5 nuits
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
6
Mary A
4 août 2024
·
A séjourné 8 nuits
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
6
Michel
12 oct. 2025
·
A séjourné 5 nuits
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
10
Alejandro
23 août 2025
·
A séjourné 3 nuits
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
6
Abraham Salcedo
9 juin 2025
·
A séjourné 5 nuits
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
10
Sheik
10 août 2025
·
A séjourné 5 nuits
Rooms and showers can be updated
Rooms and showers can be updated
4
Edward
15 janv. 2025
·
A séjourné 5 nuits
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
2
Jacob
13 oct. 2025
·
A séjourné 3 nuits
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme aimable, serviable et accommodant. Cependant, le service peut être inégal : problèmes à la réception, lenteur du service aux bars/restaurants et sollicitations persistantes pour des présentations ou des adhésions sont des plaintes récurrentes.
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8
David
25 févr. 2025
·
A séjourné 7 nuits
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Jennifer
25 avr. 2024
·
A séjourné 5 nuits
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
2
Jennifer
30 nov. 2025
·
A séjourné 4 nuits
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
6
kamran
9 nov. 2025
·
A séjourné 5 nuits
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
4
Kalale
25 nov. 2025
·
A séjourné 5 nuits
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
10
Soua
25 nov. 2025
·
A séjourné 10 nuits
Great resort with great staff.
Great resort with great staff.
8
MAGALI
4 sept. 2023
·
A séjourné 3 nuits
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
4
Mariana
14 juin 2025
·
A séjourné 3 nuits
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
2
Fadi Amer nadhim
3 août 2025
·
A séjourné 4 nuits
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
6
Sarah
6 juil. 2024
·
A séjourné 3 nuits
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer dans la Zone Hôtelière, avec un accès facile à la plage et à quelques minutes de l'aéroport. Les conditions de la mer peuvent être agitées ou rocheuses par endroits selon la saison.
Avis de voyageur à ce sujet
8
miriam
7 août 2023
·
A séjourné 4 nuits
Excelente ubicación
Excelente ubicación
10
Mallory
6 juil. 2025
·
A séjourné 7 nuits
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
10
Jin
10 mars 2024
·
A séjourné 7 nuits
Beach is the best in the hotel zone, and not too many people
Beach is the best in the hotel zone, and not too many people
10
Jennifer
28 mars 2025
·
A séjourné 4 nuits
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
8
Arash
20 nov. 2025
·
A séjourné 5 nuits
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
ayman
16 sept. 2025
·
A séjourné 4 nuits
Beach access and views
Beach access and views
8
Jocelyn
25 août 2024
·
A séjourné 4 nuits
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
10
Indira
30 avr. 2024
·
A séjourné 4 nuits
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
8
Roberto
16 mai 2024
·
A séjourné 7 nuits
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
10
Daniel A
15 juil. 2025
·
A séjourné 4 nuits
The staff were friendly and the food and room were excellent. The beach is not that great, however.
The staff were friendly and the food and room were excellent. The beach is not that great, however.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sont mitigés : certains apprécient les buffets variés et quelques restaurants (notamment le hibachi/steakhouse), tandis que beaucoup trouvent la nourriture répétitive ou fade et les boissons diluées. La politique du premier arrivé entraîne de longues attentes, et quelques personnes signalent des problèmes de santé ou un étiquetage insuffisant concernant les allergies.
Avis de voyageur à ce sujet
6
mark
18 mai 2025
·
A séjourné 6 nuits
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
6
Erin
2 janv. 2025
·
A séjourné 6 nuits
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
4
Guadalupe
6 août 2025
·
A séjourné 5 nuits
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
4
Ann
10 juin 2025
·
A séjourné 4 nuits
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
8
Arash
20 nov. 2025
·
A séjourné 5 nuits
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Sandra
16 oct. 2025
·
A séjourné 5 nuits
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
6
Toria
7 mai 2024
·
A séjourné 6 nuits
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
10
Lilibeth Rachel
16 oct. 2024
·
A séjourné 6 nuits
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
10
Karen Louise
25 mars 2025
·
A séjourné 9 nuits
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
2
Jean
31 janv. 2026
·
A séjourné 7 nuits
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Francis
27 mars 2026
·
A séjourné 5 nuits
Nous étions là du 21 au 26 mars 2026, et les buffets étaient tellement bons que nous ne sommes pas allez dans un des restaurants. La plage était entretenu tous les matins pour retirer les sargasses. Génial.
Nous étions là du 21 au 26 mars 2026, et les buffets étaient tellement bons que nous ne sommes pas allez dans un des restaurants. La plage était entretenu tous les matins pour retirer les sargasses. Génial.
10
Ingrid
25 sept. 2025
·
A séjourné 3 nuits
Bien
Bien
10
Kulasekar
2 déc. 2024
·
A séjourné 6 nuits
XXX
XXX
10
Kanan
31 août 2024
·
A séjourné 3 nuits
.
.
10
Nikhil
10 mars 2024
·
A séjourné 4 nuits
.
.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Cancún ?
Quel est le meilleur moment pour visiter l’Iberostar Selection Cancun - All Inclusive pour éviter les foules ?
La période la plus calme à l’Iberostar Selection Cancun - All Inclusive à Cancun est en avril, lorsque la demande baisse fortement ; septembre est le mois le plus fréquenté. Visitez en avril ou début mai pour faciliter la réservation et profiter de plages et de piscines moins fréquentées.
Quel mois offre les tarifs de chambre les plus bas à l’Iberostar Selection Cancun - All Inclusive ?
Août est le mois le moins cher pour séjourner à l’Iberostar Selection Cancun - All Inclusive à Cancun, avec une moyenne de 310 $US la nuit ; février est le plus coûteux avec 630 $US. Le mois le plus calme (avril) est différent du mois le moins cher, vous trouverez donc les tarifs les plus bas en août, même si avril compte moins de monde.
Quelles sont les attractions à proximité de l’Iberostar Selection Cancun - All Inclusive ?
L’Iberostar Selection Cancun - All Inclusive à Cancun est situé près des plages de la Zone Hôtelière et du lagon Nichupté, et se trouve à proximité de La Isla Shopping Mall et de Kukulcan Plaza Shopping Mall, ce qui le rend idéal pour profiter de la plage et faire du shopping. Les thèmes de l’établissement mettent l’accent sur la Plage / Côte et le Spa / Détente, ce qui le rend bien adapté aux voyageurs en quête de luxe en bord de mer et de moments de détente.
Comment les prix de l’Iberostar Selection Cancun - All Inclusive se comparent-ils à ceux des hôtels à proximité ?
L’Iberostar Selection Cancun - All Inclusive est moins cher que 12 hôtels comparables sur 18 à proximité, avec une médiane typique de 366 $US la nuit contre environ 444 $US pour les établissements similaires à Cancun.
Comment le prix par nuit à Iberostar Selection Cancun - All Inclusive, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Iberostar Selection Cancun - All Inclusive, à Cancún est de 287 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 5 % de sa moyenne de 288 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 229 $US et 558 $US.
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-04: NO DATA
- 2026-10-05: 235.3740957640686USD
- 2026-10-06: 286.98689933688354USD
- 2026-10-07: 385.8035209381714USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 295.8372502803345USD
- 2026-10-14: 295.8372502803345USD
- 2026-10-15: 316.99340150195314USD
- 2026-10-16: 316.99340150195314USD
- 2026-10-17: 443.06963140173343USD
- 2026-10-18: 443.06963140173343USD
- 2026-10-19: 444.0931498781128USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 339.49371909014894USD
- 2026-10-25: 325.08507755108644USD
- 2026-10-26: 339.1184483883667USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 624.1778474018555USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 311.7317692796021USD
- 2026-11-02: 311.01218651031496USD
- 2026-11-03: 311.7317692796021USD
- 2026-11-04: 311.23348595135496USD
- 2026-11-05: 370.3272174718628USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 426.21210709729USD
- 2026-11-21: 445.1460174137573USD
- 2026-11-22: 445.1460174137573USD
- 2026-11-23: 445.1460174137573USD
- 2026-11-24: 445.1460174137573USD
- 2026-11-25: 464.0799277302246USD
- 2026-11-26: 464.0799277302246USD
- 2026-11-27: 464.0799277302246USD
- 2026-11-28: 407.2781967808228USD
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 398.44286282977293USD
- 2026-12-04: NO DATA
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet à l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 25 ans
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 2 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'entretien de cet hébergement est confié à des professionnels.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Navette aéroport : 700 MXN par personne, aller simple
- Navette aéroport : 700 MXN par enfant, aller simple
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit