Econo Lodge Augusta West near Fort Gordon

The room was very nice and we did have a some what relaxing night. We couldnt fivhre out how to get the shower to turn on at first, check in was easy and the man was very nice. The only complaint i have is the people either above or behind us were loud and banging Till around midnight. And i had to hop out the jetted tub which is the main reason i got the room pretty quickly and reshower due to the fact of when the jets turned on a bunch of brown flakes blew into my clean water.

The room was good, nice size bathroom, great shower, excellent water pressure. No ice machine on the 2nd floor, only elevator is located at the end of the floor. No breakfast, just coffee only.

There was no fitness room although photo was there when making reservation.

Very limited parking. The blow-dryer hadn't been wiped off in a long time. The shower curtain didn't prevent water from getting all over the floor.

I wasn't able to stay at this hotel due to a guest breaking the hot tub and not telling the staff prior to leaving. When I arrived to check in the manager explained everything and was extremely apologetic. He cancelled my reservation for me and I was not charged. We will be trying them again on our next trip to Augusta.

The parking lot was small

Nice Roku TVs. On-site laundry

Hot tub didn’t work correctly

Reserved a room with hot tub only to drive 2 hrs and was told that it is in operable. Was in an motorcyle accident and really wanted to soak my muscles! So i lost out on that one other than that regular room was pretty good

Everything we great except one thing. We got a room with a jacuzzi tub and the water came out rusty. The bed and bathroom were clean. It was quiet. Nice bed. Had a TV. The promote wasn't paired but the front dest fixed it quickly. The shower was great. We had no other issue at all other than the jacuzzi but that could have been a number of issues honestly. I was impressed otherwise.

The room was very dirty. Dirty linens left on closet from previous guest and roaches.

The front desk staff were very nice, but unable to check me in at first due to wifi issues that were being worked on at the time. I came back 30 minutes later as asked to do and they got me in a room, but couldn't provide a key due to the same wifi issues. I was told someone would let me in the room. When I went to the room, 3 cleaners were congregating in the small hallway. They opened my room for me to find a used tissue on the floor by the bed, the toilet filled with toilet paper and it could not flush, stains (hoping theyre stains and not just unwashed) on washcloth, perfume bottle and trash beyind night stand, black specks on bed, 1 pillow stained and without a pillow case, dirt in corners of room and carpet.... juat generally did not look lile ot had been cleaned at all. I was in a rush and had to drop my belongings off and head out to my worl engagement so I did not speak to staff about this immediately. I will not be back until late in the night and Im dreading going to sleep in this place. Would not recommend. Will be booking a 2nd night somewhere else.

I stripped my room and found mold under my bed. I took pictures and showed the front desk attendant and she refused to refund me for my stay.

The room had bed bugs

The checkin was smooth and the manger was pleasant. However, the elevator and the hallway on the 3rd floor smelled of cat urine (which was ironic as this was not a pet friendly hotel). The air conditioner worked great but the bead was hard as a rock and there was a dead cockroach in our bathroom.

Worst hotel ever. Bed bugs, Roaches, noisy at night, toilet didn’t flush, smelled bad, bed dirty, overall terrible do not live here unless you have no choice

The hotel smelled really bad. The bathroom wasn’t cleaned but the staff handled it for us.

It just happened a strange smell in the hallway and room

My first assigned room had mold all on the Curtain Floor and furniture. Smell very bad. They switched me to another room which still smell bad but was a lot cleaner, although the sheets had stains. The toilet seat was very dirty. The staff was Accommodating to the best of their ability to clean that room and change out only the fitted sheet. (thankfully, I brought my own blanket). The hot tub didn’t have hot water it was coming out warm. Overall, this is an older property and needs a total makeover. They could be cleaner.

There was a cockroach on the wall and I found a baby cockroach in my bed. The light wasn’t working and the ACwas not working either.

The man at the front desk who checked us in was very friendly; this was our first trip to Augusta and he gave us some good suggestions. They had Roku TV which was different but we liked it. The beds were nice, got a good nights sleep. The hotel was located in a good spot for us, a little off the highway so we didn't hear traffic noise.

The King suite is very nice, however, I informed the owners that the tv was broken upon entering the room and they did not fix the issue nor did they give another room.

TV was terrible. No cable or satellite. Only a small selection of live TV, none interested me.

Not serving breakfast anymore..and last night it was alot of banging in and out of the hallway

We were placed directly beside the ice maker and it was noisy which caused my support animal some distress. The nightly rate almost doubled for our last night due to some event that was happening locally.

the water pressure in room 219 was amazing, took like 4 showers. bed was ok, pretty quiet, and donuts and pho hardees within a 3 minute walk.

The checkin was smooth and the manger was pleasant. However, the elevator and the hallway on the 3rd floor smelled of cat urine (which was ironic as this was not a pet friendly hotel). The air conditioner worked great but the bead was hard as a rock and there was a dead cockroach in our bathroom.

Noisy bed and noisy walls. The first night, I couldn’t sleep because it sounded like some idiot decided to play basketball all night in the room right above me. I complained to the front desk at about 4am. He said he didn’t hear anything, but would report it to the manager. It got better, but it was still quite noisy

Was nice but the noise traveld

Bed needed to be replaced. One side was great the other was quite bad.

Very clean hotel, great prices, spacious rooms and the staff was amazing . Especially thankful for the manager Mrs Patty, check in was smooth and easy.

Always clean rooms, excellent staff, great customer service and best price. Breakfast is one of the best.

The front desk staff were very nice, but unable to check me in at first due to wifi issues that were being worked on at the time. I came back 30 minutes later as asked to do and they got me in a room, but couldn't provide a key due to the same wifi issues. I was told someone would let me in the room. When I went to the room, 3 cleaners were congregating in the small hallway. They opened my room for me to find a used tissue on the floor by the bed, the toilet filled with toilet paper and it could not flush, stains (hoping theyre stains and not just unwashed) on washcloth, perfume bottle and trash beyind night stand, black specks on bed, 1 pillow stained and without a pillow case, dirt in corners of room and carpet.... juat generally did not look lile ot had been cleaned at all. I was in a rush and had to drop my belongings off and head out to my worl engagement so I did not speak to staff about this immediately. I will not be back until late in the night and Im dreading going to sleep in this place. Would not recommend. Will be booking a 2nd night somewhere else.

The motel lady couldn’t find the reservation for about 15min, she apparently didn’t start with the obvious, my son’s name which is who the reservation was under. She asked for the reservation number and kept saying it wasn’t there. Her English wasn’t great but start with the basics, name on the ID.

FROM CHECK IN TO CHECK OUT …..ONE OF THE MOST ACCOMMODATING AND CUSTOMER FRIENDLY HOTEL STAFFS I HAVE BEEN EXPOSED TO.

Hotel was super clean. No frills but super clean and staff was so amazing!!¡!!¡ Cleaning crew was on top of all of our needs. The front desk staff extended our stay by 1 night with no issue. Breakfast was decent to get your day going. Would definitely stay again.

The owners are great and kind. The property is older but kept clean.

Rude staff

This is by far the worst hotel I have ever stayed at. When I checked in, I was asked for my ID. They never gave it back and when I called to have them mail it, they lied and said it was mailed. Called again a week later and was lied to again saying they would mail it. Called the next day to confirm it was mailed and they just hang up on me when I tell them my name and why I’m calling.

Staff was amazing

Great spot for quick access to the base.

The man at the front desk who checked us in was very friendly; this was our first trip to Augusta and he gave us some good suggestions. They had Roku TV which was different but we liked it. The beds were nice, got a good nights sleep. The hotel was located in a good spot for us, a little off the highway so we didn't hear traffic noise.

The people that run the place are so friendly and kind and would do anything possible to make your stay happy. It convenient and located near everything that you need. The beds are comfortable and everyone here is wonderful.

The room was comfortable but not the cleanest. I found roaches in the room and the carpet was clearly dirty. There is a weird smell in the hotel and poor ventilation. It is closed to gate 1 of fort Gordon which is very convenient. The pictures look much better than the room itself. I will say the staff is super friendly and very welcoming.

Good location

the water pressure in room 219 was amazing, took like 4 showers. bed was ok, pretty quiet, and donuts and pho hardees within a 3 minute walk.

The staff and facility’s were fine. Location not great

More breakfast options like bagels… other than that it was a great location. I will be back in November.

My stay was good. The room was clean and the hotel was quiet and felt safe.

Great stay, conveniently located.

This was a great place to stay, staff is friendly, rooms are clean and it includes breakfast.

Always clean rooms, excellent staff, great customer service and best price. Breakfast is one of the best.

Not serving breakfast anymore..and last night it was alot of banging in and out of the hallway

Great stay, breakfast is great.

Whenever I’m in town, I always choose Econo Lodge. Best prices, rooms, tvs and hot breakfast. Just got to get it before the working Latinos. They also are kinda lot when they are off work and in the morning. They get all the ice out the machines and it makes noise early in the mornings.

More breakfast options like bagels… other than that it was a great location. I will be back in November.

It was clean smells fresh and rooms are in good condition .. nice beds and clean bathrooms , staff was very nice and friendly and willing to help, Breakfast was not bad they have a lot of options ..we had a good stay

Was ok for what I needed as a local affected by hurricane Helene. Price reasonable excellent water pressure for warm shower no local tv but found a movie breakfast good all left was cereal and waffles definitely not a fancy nice hotel but did the job for 1 night stay with power and ac. A bit noisy trying to sleep

Advertised free breakfast, there was no breakfast. Toilet seat was broken in my room (unsafe). For the price the facility needed upgraded

My shower didn’t work. There was no way to switch the water to shower. The breakfast was supposed to until 9:30, but there was nothing available at 9:15. I needed a baby crib. They do not provide anything to accommodate a 1 year old to sleep in. I asked for extra pillows instead- didn’t get that either.