Hôtel Préfecture - Entrée autonome, réception en ligne - Encore Mieux

This property was ok. The breakfast was very basic, average and self service -the ingredients were provided and the customer did the cooking! It was spacious and the entry system worked well. The technology, TV/Chromecast in the room didn't work and despite bringing it up with the hotel management on the first night, it was never sorted out and never worked. Not a massive issue but annoying nonetheless. Facilites were good, and the hotel had a conference room and space to leave baggage once checked out, if required.

Access was great, really good! The apartment was warm and comfortable too. We did notice that the room smelled in the first 24 hours of our stay, couple quote figure out why. We did wonder if it was to do with the sink which was very slow to drain even after the tap had been on for a short time.

There is no laundry facilities. No washer or dryer. La buanderie only has extra towels, soaps, etc… this is lost in translation. We were disappointed as we were half way thru our trip and booked this thinking we could do our laundry.

Well presented property but the remote reception caused problems for our stay

The stay is well, checked in over the phone smoothly, room condition is good and tidy. Pros: Extra items are accessible at basement for self service (toothbrushes, cotton pads, sanitary products, extra towels/ pillows); good kitchen space; limited but enough breakfast items; noice isolating is good (or no one is living next door) Cons: Some minor stains on pillow case/ towels/ toilet tissue rollw. Staff are not accessible 24/7, they would be working on normal working hours only (starts replying at about 9am); Hot water goes cold after 15 minutes into shower; after paying €20 for delayed check out, the access code on phone has disappeared, have to call the contact number to re-enter the room after 12pm.